Free WiFi
Free parking
Air conditioning
Private bathroom
24-hour front desk
Key card access
Non-smoking rooms
Luggage storage
Heating
Lift

Situated in Kuala Lumpur, 1 km from Berjaya Times Square, citizenM Kuala Lumpur Bukit Bintang features accommodation with a restaurant, free private parking, a bar and a shared lounge. Among the facilities at this property are a 24-hour front desk and a business centre, along with free WiFi throughout the property. The property is allergy-free and is located 2 km from Kuala Lumpur Convention Center. The hotel will provide guests with air-conditioned rooms offering a desk, a safety deposit box, a flat-screen TV and a private bathroom with a shower. With the room iPad, or the free citizenM app, all guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast (at no extra charge). At citizenM Kuala Lumpur Bukit Bintang the rooms are fitted with bed linen and towels. Guests at the accommodation can enjoy the breakfast buffet. Starhill Gallery is 2.2 km from citizenM Kuala Lumpur Bukit Bintang, while Pavilion Kuala Lumpur is 2.3 km from the property. The nearest airport is Sultan Abdul Aziz Shah Airport, 31 km from the hotel.

This is our guests' favourite part of Kuala Lumpur, according to independent reviews.

citizenM Kuala Lumpur Bukit Bintang has been welcoming Booking.com guests since 22 Nov 2018.

Property highlights

Situated in the best rated area in Kuala Lumpur, this hotel has an excellent location score of 9.4

Breakfast info

Vegetarian, Vegan, Gluten-free

FREE private parking!


Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 extra-large double bed
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Travel Sustainable Level 3
This property has told us they’re making large investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews
Categories:
Staff
9.7
Facilities
9.3
Cleanliness
9.6
Comfort
9.5
Value for money
9.1
Location
9.4
Free WiFi
9.4
High score for Kuala Lumpur
Select topics to read reviews:

See what guests loved the most:

  • Francine
    AustraliaAustralia
    Extremely friendly and helpful staff, breakfast had lots of options and bottomless coffee/tea, very comfortable common areas for lounging/dinning, filtered water for water bottle refill. Rooms are very cosy and comfortable. Easy walking distance...
  • Stephen
    AustraliaAustralia
    Very modern hotel close to the centre . Room was compact but the layout was superb and was fantastic for our weekend in KL . Would highly recommend
  • Couple
    NetherlandsNetherlands
    Colourful and chill vibe, very nice staff, perfect location near the hotspots and nightmarkets.
  • Masato
    SingaporeSingapore
    CitizenM facility and room are comfortable and well nicely designed. CitizenM is good for tourists who require a comfortable bed and a common lounge for taking a break. The room and shower room are very clean and all room facilities can be...
  • Chia
    SingaporeSingapore
    cool tech in the room. quite cosy. cool art everywhere.
  • Wei
    MalaysiaMalaysia
    Strategic location, modern design, staffs are very professional, comfortable bed and room
  • Uzair
    MalaysiaMalaysia
    Friendly staff and very helpful. Comfortable spaces can utilise if work from home or meeting with teams. Overall was superb
  • Anja
    GermanyGermany
    Clean, cozy bed, modern interieur, super friendly staff and very good Cappuccino
  • Alexander
    GermanyGermany
    Good shower, comfortable bed, quiet room, beautiful lobby.
  • Gergő
    HungaryHungary
    I very enjoy my stay. For me the most important, is the sleep. It a very quiet hotel and room compare to the other hotels. Breakfast is very good, staff is very good. Food market is 100 meter, city center 500 meter. Room was very immaginative, not...
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
  • May I know is there any complimentary tea/coffee and also jug kettle to boil water in the room? Thank you
    Our rooms are filled with a kingsize bed, flatscreen television, rainshower, full length mirror, washing basin, toilet, laptop safe, global plug syste..
    Answered on 21 October 2019
  • Any smoking room
    Hello citizen, thank you for contacting us! We are a non smoking hotel and we don't offer any smoking room.
    Answered on 15 April 2022
  • is there any vege option for breakfast? i mean cooked meal not bread
    Hello citizen, a vegetarian breakfast can be arranged if you can kindly provide us with an early notice the day before.
    Answered on 27 September 2019
  • Is there a bidet in the toilet ?
    Hello citizen, our toilet is not equipped with a bidet.
    Answered on 16 October 2019
  • Why does the price say additional charges may apply ? what are they ? Thank you
    Hi citizen, what exactly you are looking for, additional breakfast, extra bed, early check-in and late check-out will have additional fee apply che..
    Answered on 27 February 2020
Hotel surroundings *
Restaurants
1 restaurant on site
  • canteenM
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian
Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Facilities of citizenM Kuala Lumpur Bukit Bintang
Great facilities! Review score, 9.3
Most popular facilities
Free WiFi
Free parking
Non-smoking rooms
Restaurant
24-hour front desk
Facilities for disabled guests
Bar
Air conditioning
Lift
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Cleaning products
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • iPad
  • iPod dock
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible at a location nearby (reservation is not possible).
    Services
    • Shared lounge/TV area
    • Lockers
    • Private check-in/check-out
    • Luggage storage
    • Express check-in/check-out
    • Business centre
    • 24-hour front desk
    • Meeting/banquet facilities
      Additional charge
    Reception services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safety deposit box
    General
    • Carbon monoxide detector
    • Hypoallergenic
    • Air conditioning
    • Non-smoking throughout
    • Allergy-free room
    • Hardwood or parquet floors
    • Heating
    • Soundproofing
    • Soundproof rooms
    • Lift
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    Accessibility
    • Lower bathroom sink
    • Higher level toilet
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator
    Languages spoken
    • Mandarin
    • English
    • Malay
    • Chinese

    House rules

    citizenM Kuala Lumpur Bukit Bintang takes special requests - add in the next step!

    Check-in

    From 14:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children aged 11 years and above are considered adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

    Mastercard Visa American Express Cash is not accepted citizenM Kuala Lumpur Bukit Bintang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print

    From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in.

    Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Reservations should be guaranteed with a valid credit card.

    When booking more than 10 rooms, different policies and additional supplements may apply.

    Guests under the age of 18 can only check in with a parent or official guardian.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about citizenM Kuala Lumpur Bukit Bintang

    • citizenM Kuala Lumpur Bukit Bintang has 1 restaurant:

      • canteenM

    • Room options at citizenM Kuala Lumpur Bukit Bintang include:

      • Double

    • The prices at citizenM Kuala Lumpur Bukit Bintang may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at citizenM Kuala Lumpur Bukit Bintang can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

      Breakfast option(s) include:

      • Vegetarian
      • Vegan
      • Gluten-free

    • citizenM Kuala Lumpur Bukit Bintang is 0.7 miles from the centre of Kuala Lumpur.

    • Check-in at citizenM Kuala Lumpur Bukit Bintang is from 14:00, and check-out is until 11:00.

    • citizenM Kuala Lumpur Bukit Bintang offers the following activities / services (charges may apply):