• Free WiFi
  • Free parking
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Baggage storage
  • Heating
  • Elevator

Located in Kuala Lumpur, 0.6 mi from Berjaya Times Square, citizenM Kuala Lumpur Bukit Bintang features accommodations with a restaurant, free private parking, a bar and a shared lounge. Among the facilities at this property are a 24-hour front desk and a business center, along with free WiFi throughout the property. The property is allergy-free and is located 1.2 mi from Kuala Lumpur Convention Center. The hotel will provide guests with air-conditioned rooms offering a desk, a safety deposit box, a flat-screen TV and a private bathroom with a shower. With the room iPad, or the free citizenM app, all guests can control room lights, black-out blinds, curtains, temperature, as well as TV and radio channels. They can also stream from their own Netflix, Prime or Disney+ accounts (and many others), by connecting their phone, tablet or laptop to the TV via Chromecast (at no extra charge). At citizenM Kuala Lumpur Bukit Bintang the rooms are fitted with bed linen and towels. Guests at the accommodations can enjoy the breakfast buffet. Starhill Gallery is 1.4 mi from citizenM Kuala Lumpur Bukit Bintang, while Pavilion Kuala Lumpur is 1.4 mi from the property. The nearest airport is Sultan Abdul Aziz Shah Airport, 19 mi from the hotel.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

citizenM Kuala Lumpur Bukit Bintang has been welcoming Booking.com guests since Nov 22, 2018
Hotel chain/brand:
CitizenM

Property Highlights

Located in the best-rated area in Kuala Lumpur, this hotel has an excellent location score of 9.4

Breakfast Info

Vegetarian, Vegan, Gluten-free

Free private parking


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
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Travel Sustainable Level 3
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.7
Facilities
9.3
Cleanliness
9.6
Comfort
9.5
Value for money
9.1
Location
9.4
Free WiFi
9.4
High score for Kuala Lumpur
Select topics to read reviews:

See what guests loved the most:

  • Darya
    IranIran
    The cleanness, modernity, staff hospitality, decoration and design
  • Riyadh
    Saudi ArabiaSaudi Arabia
    Very good place for people who is looking for modern and quite place
  • Amy
    United States of AmericaUnited States of America
    Fantastic central location, clean room, and the most comfortable bed ever. Would def stay here again!
  • Beatriz
    MexicoMexico
    Great value for a super comfy stay. Super expedite check in & out. Exactly what you need for a good rest, nice lighting/automated windows shutters ambiance, a very responsive temperature control , all in one completely functional space! On top of...
  • Shivohne
    SingaporeSingapore
    The high tech room is so cool and exceedingly comfortable, with everything you could need provided in a compact space. Location is superb, walking distance to Chinatown. The decor is so colorful and exciting. Thoroughly enjoyed my stay.
  • John
    SingaporeSingapore
    friendly staff, nice decor, great aircon, nice common space
  • Claire
    Hong KongHong Kong
    Awesome quirky hotel! Great social lobby with unique decor. Great breakfast buffet and bar, really comfortable bed. The room, although cozy, was laid out very well. Sensible placement of plugs, lights etc. I keep looking in every nook and cranny...
  • James
    United States of AmericaUnited States of America
    Everyone was very helpful in making our stay comfortable. The manager went out of his way to suggest things to do and talk to us about our travels. Kudos to him.
  • Rene
    United States of AmericaUnited States of America
    Quirky, modern, tasty breakfast, central location, helpful staff!
  • Lee
    MalaysiaMalaysia
    Near jalan alor Easy to get public transport Comfortable friendly staff
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

  • May I know is there any complimentary tea/coffee and also jug kettle to boil water in the room? Thank you

    Our rooms are filled with a kingsize bed, flatscreen television, rainshower, full length mirror, washing basin, toilet, laptop safe, global plug syste..
    Answered on 21 October 2019
  • Any smoking room

    Hello citizen, thank you for contacting us! We are a non smoking hotel and we don't offer any smoking room.
    Answered on 15 April 2022
  • is there any vege option for breakfast? i mean cooked meal not bread

    Hello citizen, a vegetarian breakfast can be arranged if you can kindly provide us with an early notice the day before.
    Answered on 27 September 2019
  • Is there a bidet in the toilet ?

    Hello citizen, our toilet is not equipped with a bidet.
    Answered on 16 October 2019
  • Why does the price say additional charges may apply ? what are they ? Thank you

    Hi citizen, what exactly you are looking for, additional breakfast, extra bed, early check-in and late check-out will have additional fee apply che..
    Answered on 27 February 2020

Hotel area info *

Restaurants
1 Restaurant On Site

  • canteenM
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Vegetarian

Amenities of citizenM Kuala Lumpur Bukit Bintang
Great facilities! Review score, 9.3

Most popular amenities
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Restaurant
  • 24-hour front desk
  • Facilities for disabled guests
  • Bar
  • Air conditioning
  • Elevator
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Cleaning products
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • iPad
  • iPod dock
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Snack bar
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not possible).
    Services
    • Shared lounge/TV area
    • Lockers
    • Private check-in/out
    • Baggage storage
    • Express check-in/out
    • Business center
    • 24-hour front desk
    • Meeting/Banquet facilities
      Additional charge
    Front Desk Services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • Key access
    • 24-hour security
    • Safe
    General
    • Carbon monoxide detector
    • Hypoallergenic
    • Air conditioning
    • Smoke-free property
    • Hypoallergenic room available
    • Hardwood or parquet floors
    • Heating
    • Soundproof
    • Soundproof rooms
    • Elevator
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    Accessibility
    • Lowered sink
    • Raised toilet
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator
    Languages Spoken
    • Mandarin
    • English
    • Malay
    • Chinese

    House rules

    citizenM Kuala Lumpur Bukit Bintang takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 11 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

    Mastercard Visa American Express Cash is not accepted citizenM Kuala Lumpur Bukit Bintang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print

    From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in.

    Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Reservations should be guaranteed with a valid credit card.

    When booking more than 10 rooms, different policies and additional supplements may apply.

    Guests under the age of 18 can only check in with a parent or official guardian.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    FAQs about citizenM Kuala Lumpur Bukit Bintang

    • citizenM Kuala Lumpur Bukit Bintang offers the following activities/services (charges may apply):

      • citizenM Kuala Lumpur Bukit Bintang is 0.7 miles from the center of Kuala Lumpur. All distances are measured in straight lines. Actual travel distances may vary.

      • Guests staying at citizenM Kuala Lumpur Bukit Bintang can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

        Breakfast option(s) include:

        • Vegetarian
        • Vegan
        • Gluten-free

      • Room options at citizenM Kuala Lumpur Bukit Bintang include:

        • Double

      • The prices at citizenM Kuala Lumpur Bukit Bintang may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

      • Check-in at citizenM Kuala Lumpur Bukit Bintang is from 2:00 PM, and check-out is until 11:00 AM.

      • citizenM Kuala Lumpur Bukit Bintang has 1 restaurant:

        • canteenM