If you cancel after reservation, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
Don't worry – clicking this button won't charge you anything!
About this property
Elegant Accommodations: Doubletree By Hilton Shah Alam I-City in Shah Alam offers a 5-star experience with an infinity swimming pool, spa facilities, fitness center, restaurant, massage services, bar, and free WiFi.
Comfortable Amenities: Guests enjoy air-conditioned rooms with balconies, bathrobes, tea and coffee makers, bidets, hairdryers, refrigerators, work desks, free toiletries, mini-bars, showers, slippers, and TVs. Additional features include interconnected rooms and fitness classes.
Dining Options: The family-friendly restaurant serves Chinese, Indian, Italian, Malaysian, pizza, local, Asian, and international cuisines with halal and vegetarian options. Breakfast is a buffet with Asian and halal options.
Prime Location: Located 9.3 mi from Sultan Abdul Aziz Shah Airport, the hotel is near attractions such as Royal Gallery Selangor (4.3 mi) and Evolve Concept Mall (12 mi). Guests appreciate the attentive staff, convenient location, and room cleanliness.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.
Guest reviews
Categories:
Staff
9.4
Facilities
9.3
Cleanliness
9.4
Comfort
9.4
Value for money
9.0
Location
9.2
Free Wifi
8.8
Select topics to read reviews:
Guests who stayed here loved
D
Dj
Singapore
“The rooms were very clean and all facilities and amenities works perfectly. Staff from check in counter to security guard were very helpful. Easy access to carparks too. Love that the hotel provides water in glass bottle that are recycled and reused.”
S
Suriani
Malaysia
“the cleanliness of the room, the staff & the complimentary biscuit”
Ashwin
Singapore
“The team at DT Hilton were excellent. Special thanks to Me Siva and his team/colleagues who made us feel so welcome and comfortable.”
Martin
Slovakia
“Beautifull hotel. Big shoping mall next to it. Rooms perfecly clean an very well equipd. Welness in the hotel, especially massage was very nice. Small but practical gym. Thank you for short but nice stay.”
F
Fauzana
Malaysia
“The room feels incredibly fresh, and I love the interior design. The staff are also extremely polite and kind.
My entire vacation felt incredible.”
Daia
“I love how comfortable the mattress and pillow are, how varieties and tasty the meals are, and how approachable and caring the staff are.”
M
Muhammad
Malaysia
“It was wonderful experience and the staffs were great. A walking distance to everything and easy access to i-city mall.”
Anim
Malaysia
“i arrived there with low expectation.....but i received whatsap to wellcome me and my hubby after few minutes in the room. my room is facing the pool and also federal hway.i love my stay at this hotel. will coming back for another honeymoon maybe....”
N
Norshahida
Singapore
“As a return customer, we have always love the location of the hotel as it is accessible to the mall and theme parks. The amenities in the hotel are superb. Hotel rooms were clean and smelled good. The staff on the ground floor was extremely great....”
Siew
Malaysia
“Breakfast variety improved after I give a bad review”
Hotel area info
Restaurants
3 Restaurants On Site
Makan Kitchen
Cuisine
Chinese • Indian • Malaysian • Local • Asian • International
Open for
Breakfast • Lunch • Dinner
Ambience
Family-friendly • Traditional • Modern
Dietary options
Halal • Vegetarian
Tosca Trattoria Italiana
Cuisine
Italian • Pizza
Open for
Lunch • Dinner
Ambience
Modern • Romantic
Dietary options
Vegetarian
Axis Lounge
Cuisine
Local • Asian • International
Open for
Lunch • Dinner • High tea
Ambience
Family-friendly • Modern
Dietary options
Vegetarian
House rules
Doubletree By Hilton Shah Alam I-City takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about OMR 18. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 6 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 3 years
Extra bed upon request
MYR 116.60 per child, per night
Crib upon request
Free
4+ years
Extra bed upon request
MYR 116.60 per person, per night
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
Cash
The fine print
Must-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A damage deposit of MYR 200 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
We have more than 70 million property reviews, all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
ISO 14001:2015 Environmental management systemCertified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systemsCertified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systemsCertified by: DEKRA Certification, Inc.
Singapore“The rooms were very clean and all facilities and amenities works perfectly. Staff from check in counter to security guard were very helpful. Easy access to carparks too. Love that the hotel provides water in glass bottle that are recycled and reused.”
Malaysia“the cleanliness of the room, the staff & the complimentary biscuit”
Martin
Slovakia“Beautifull hotel. Big shoping mall next to it. Rooms perfecly clean an very well equipd. Welness in the hotel, especially massage was very nice. Small but practical gym. Thank you for short but nice stay.”
Daia“I love how comfortable the mattress and pillow are, how varieties and tasty the meals are, and how approachable and caring the staff are.”
