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Located in the UNESCO World Heritage Site of Georgetown, Eastern & Oriental Hotel offer 19th century heritage accommodations in Penang. It features an outdoor swimming pool and guests can enjoy meals at the in-house restaurant or have a drink at the bar. Offering free WiFi throughout the property. Eastern & Oriental Hotel is 2.1 mi from popular Gurney Drive, where Gurney Plaza and Gurney Paragon offer shopping options. It is 2297 feet to Penang State Museum and Art Gallery and 2789 feet to Penang 2D Trick Art Museum, while Fort Cornwallis is 0.7 mi away. It is 12 mi from Penang International Airport. Featuring classic wood furnishings and floral prints, spacious colonial-style suites come with ample lounge and work areas. They come with a safe, cable TV and large bathrooms with a claw-foot bathtub. Complimentary newspapers are delivered daily. Guests can approach the 24-hour front desk for currency exchange, tour arrangements, luggage storage and concierge services. Lazy afternoons in the sun can be spent by Eastern & Oriental’s outdoor pool, which features views of the sea. Other leisure options include a fitness center Eastern & Oriental Hotel has 5 dining options, including Palm Court which serves English afternoon tea and also offers a selection of ethnic Asian inspired dishes and casual international fare for all day dining. Java Tree’s menu offers classic dishes, complemented by selected wines and beverages, relaxed style with simple elegance. For refreshing and well-made cocktails or the perfect pint, the new Farquhar’s Bar is the place to be. Whether cozily seated indoors, semi-formal dining, outdoors at the seafront verandas or poolside, there is something to suit every taste and fancy at the E&O.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in George Town, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
9.0
Cleanliness
9.1
Comfort
9.1
Value for money
8.5
Location
9.3
Free WiFi
8.5
High score for George Town
Select topics to read reviews:

See what guests loved the most:

  • Gail
    Canada Canada
    Top notch hotel located right on the water and very close to the old town. Food was excellent from the buffet dining to the in house restaurants. Reasonable prices as well.
  • Bev
    United Kingdom United Kingdom
    A wonderful stay in the Victory Annex (very useful to know there are two entrances from a previous review and although our Grab driver still took us to the main entrance, the staff were charming and had our bags delivered to our room whilst we...
  • Florian
    Germany Germany
    We had a room in the heritage wing and it was huge. The bathroom is almost as big as some rooms in inner city hotels in e.g., Tokyo. The seating area with the sofa was great for relaxing in the evening. I also liked that we had plenty of water...

Hotel area info

Restaurants
3 Restaurants On Site

  • Palm Court
    • Cuisine
      Malaysian • Local • International
    • Open for
      Lunch • Dinner • High tea
  • Java Tree
    • Cuisine
      Local • European
    • Open for
      Dinner
  • Sarkies
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Dinner

Amenities of Eastern & Oriental Hotel
Great facilities! Review score, 9

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Spa
  • 3 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Outdoor dining area
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Live sports events (broadcast)
  • Cooking class
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Bowling
    Additional chargeOff-site
  • Cycling
  • Hiking
    Off-site
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Private entrance
  • Car rental
  • Packed lunches
  • Elevator
  • Fan
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
2 swimming pools
Pool 1 – indoorFree!
  • Open all year
  • Beach umbrellas
Pool 2 – outdoorFree!
  • Open all year
  • Beach umbrellas
Spa
  • Kids' pool
  • Locker rooms
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Indonesian
  • Malay
  • Chinese

House rules

Eastern & Oriental Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 6 years
Extra bed upon request
MYR 413 per child, per night
Crib upon request
Free
7+ years
Extra bed upon request
MYR 413 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB American Express Cash Eastern & Oriental Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective 1 June 2014, the Penang State Government will be imposing a local government fee of MYR 3 per room per night, payable directly to the hotel upon check in.

- The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

- Please note that for bookings of 3 rooms or single booking with more than 3 nights and above, the hotel requires a 30% prepayment upon reservation.

- Kindly be informed that Sarkies will be temporarily closed for maintenance works from 13 April to 14 May 2024.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Eastern & Oriental Hotel

  • Yes, Eastern & Oriental Hotel is popular with guests booking family stays.

  • Check-in at Eastern & Oriental Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Eastern & Oriental Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Eastern & Oriental Hotel has 3 restaurants:

    • Palm Court
    • Sarkies
    • Java Tree

  • Room options at Eastern & Oriental Hotel include:

    • Suite
    • Twin/Double
    • Twin

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Eastern & Oriental Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Eastern & Oriental Hotel is 0.6 miles from the center of George Town. All distances are measured in straight lines. Actual travel distances may vary.

  • Eastern & Oriental Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Cycling
    • Hiking
    • Bowling
    • Golf course (within 2 miles)
    • Foot massage
    • Happy hour
    • Back massage
    • Live sports events (broadcast)
    • Full-body massage
    • Locker rooms
    • Spa lounge/Relaxation area
    • Swimming pool
    • Head massage
    • Cooking class
    • Neck massage
    • Themed dinners
    • Fitness
    • Spa facilities
    • Couples' massage
    • Spa/Wellness packages
    • Hand massage