Get the celebrity treatment with world-class service at Eastern & Oriental Hotel

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Located in the UNESCO World Heritage Site of Georgetown, Eastern & Oriental Hotel offer 19th century heritage accommodations in Penang. It features an outdoor swimming pool and guests can enjoy meals at the in-house restaurant or have a drink at the bar. Offering a 24-hour butler service, free WiFi is available throughout the property. Eastern & Oriental Hotel is 2.1 mi from popular Gurney Drive, where Gurney Plaza and Gurney Paragon offer shopping options. It is 2297 feet to Penang State Museum and Art Gallery and 2789 feet to Penang 2D Trick Art Museum, while Fort Cornwallis is 0.7 mi away. It is 12 mi from Penang International Airport. Featuring classic wood furnishings and floral prints, spacious colonial-style suites come with ample lounge and work areas. They come with a safe, cable TV and large bathrooms with a claw-foot bathtub. Complimentary newspapers are delivered daily. Guests can approach the 24-hour front desk for currency exchange, tour arrangements, luggage storage and concierge services. Lazy afternoons in the sun can be spent by Eastern & Oriental’s outdoor pool, which features views of the sea. Other leisure options include a fitness center and bicycle rental services. Eastern & Oriental Hotel has 5 dining options, including Palm Court which serves English afternoon tea and also offers a selection of ethnic Asian inspired dishes and casual international fare for all day dining. Java Tree serves Straits Nyonya recipes and classic European dishes in an elegant setting while Sarkies is a perennial favorite for its splendid buffet-spread of Malaysian and international delights. At the Planters Lounge, continental dishes are available from its menu. For refreshing and well-made cocktails or the perfect pint, the new Farquhar’s Bar is the place to be. Whether cozily seated indoors, semi-formal dining, outdoors at the seafront verandas or poolside, there is something to suit every taste and fancy at the E&O.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Eastern & Oriental Hotel has been welcoming guests since Jun 30, 2009

Property Highlights

Located in the best-rated area in George Town, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Asian, American

Free private parking available at the hotel

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Room Type
1 king bed
1 king bed
2 twin beds
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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
High score for George Town
Select topics to read reviews:

See what guests loved the most:

  • Ahmed
    I had 2 suites in separate wings. The staff showed me both rooms in 30mins themselves. The location is so good, just on the shore with the town at its back. The staff also gave me 3 days of complimentary lounge access since only 1 of my suites had...
  • Greg
    great atmosphere and location Great staff very helpful very good breakfast a great time there
  • Iszanita
    Breakfast is machine in room excellent
  • Chloe
    Good location with special unique building structures. Enjoy very much ☺️
  • Melissa
    Saudi ArabiaSaudi Arabia
    The ambience is exquisite, very colonial, very historical, the hospitality and service is pretty top notch, we stayed in corner suite, and the sea view was wonderful, the room deco was beautiful. The ground floor cafeteria is well equipped and...
  • Nur
    the room is very satisfactory, all the staff are very nice and polite, the view is very beautiful and the breakfast food is all delicious .. overall everything is very nice and good. I hope to come to Penang and stay at this hotel again.This is my...
  • Agnieszka
    Excellent hotel, seamless room service, you can properly rest there to enjoy Georgetown
  • S
    Great view of the ocean, building itself was beautifully nostalgic and the amenities were great. Service was excellent, staffs were really helpful and friendly.
  • Haya
    The rooms were amazing with really nice views and the infinity pool was very nice
  • Jack
    United States of AmericaUnited States of America
    Beautiful and building still has its “old charm” looks.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Both my children are very young, can they share our bed? Age 4&7yrs

    Answered on 20 December 2019
  • Hello. We have 2 children aged 8 & 10. Do you have a room that will accommodate us all?

    Kindly be informed that Corner suite can accommodate 2 adults + 2 children with two extra beds at additional cost of RM350++ per unit per night inclus..
    Answered on 6 March 2020
  • I want to book your Deluxe suite but there's only the option to choose two single beds here. Can I book that but request a double?

    Yes, you may proceed to book for the twin room (2 single beds) and indicate a request for double bed. Confirmation of the double bed room will be sub..
    Answered on 16 January 2020
  • Hi, we are from Kuala Lumpur and fully vaccinated. Can we check in?

    Yes you may check-in
    Answered on 14 November 2021
  • Hi. We are from Bertam, Penang. I'm fully vaccinated but my husband got 7 more days after second dose to be fully vaccines. Can we check in?

    Both guests have to be fully vaccinated for minimum of 14 days to check in.
    Answered on 25 September 2021
  • all room are sea view?

    Only Superior and Georgetown Suite is city view.
    Answered on 14 October 2021
  • Still looking?

Hotel area info *

3 Restaurants On Site

  • Palm Court
    • Cuisine
      Malaysian • Local • International
    • Open for
      Lunch • Dinner • High tea
  • Java Tree
    • Cuisine
      Local • European
    • Open for
  • Sarkies
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Dinner

Amenities of Eastern & Oriental Hotel
Great facilities! Review score, 9

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Spa
  • 3 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Toilet paper
  • Towels
  • Bidet
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • View
  • Outdoor furniture
  • Outdoor dining area
  • Sun deck
  • Terrace
  • Garden
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Live sports events (broadcast)
  • Cooking class
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Bowling
    Additional chargeOff-site
  • Cycling
  • Hiking
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Private entrance
  • Car rental
  • Packed lunches
  • Elevator
  • Fan
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
2 swimming pools
Pool 1 – indoorFree!
  • Open all year
Pool 2 – outdoorFree!
  • Open all year
  • Kids' pool
  • Locker rooms
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Indonesian
  • Malay
  • Chinese

House rules

Eastern & Oriental Hotel takes special requests – add in the next step!


From 3:00 PM

Guests are required to show a photo ID and credit card at check-in


Until 12:00 PM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 6 years
Extra bed upon request
MYR 406 per child, per night
Crib upon request
7+ years
Extra bed upon request
MYR 406 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in


Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB American Express Cash Eastern & Oriental Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective 1 June 2014, the Penang State Government will be imposing a local government fee of MYR 3 per room per night, payable directly to the hotel upon check in.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Eastern & Oriental Hotel

  • Eastern & Oriental Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Cycling
    • Hiking
    • Bowling
    • Golf course (within 2 miles)
    • Spa lounge/Relaxation area
    • Happy hour
    • Head massage
    • Spa facilities
    • Foot massage
    • Locker rooms
    • Yoga classes
    • Live sports events (broadcast)
    • Back massage
    • Themed dinners
    • Full-body massage
    • Cooking class
    • Couples' massage
    • Swimming pool
    • Hand massage
    • Spa/Wellness packages
    • Fitness
    • Neck massage

  • Guests staying at Eastern & Oriental Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Asian
    • American

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Eastern & Oriental Hotel include:

    • Suite
    • Twin/Double
    • Twin

  • Eastern & Oriental Hotel is 0.6 miles from the center of George Town. All distances are measured in straight lines. Actual travel distances may vary.

  • Eastern & Oriental Hotel has 3 restaurants:

    • Java Tree
    • Palm Court
    • Sarkies

  • Check-in at Eastern & Oriental Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Eastern & Oriental Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.