Hotel
 PARKROYAL COLLECTION Kuala Lumpur

Jalan Sultan Ismail, Bukit Bintang, 50250 Kuala Lumpur, Malaysia – Excellent location - show map – Metro access

Excellent location — rated 9.3/10! (score from 76 reviews)

Real guests • Real stays • Real opinions

8.0
Very good
76 reviews

One of the best hotels in KL! Amazing staffs, food and amenities! Love the pool and new rooms!

Je Singapore

Great location - walking distance to Berjaya Times Square, Sungei Wang, Lot10, Pavillion etc. Freshly renovated eco friendly hotel. Loved the in-room portable water tap the most, useful for families with toddlers.

Siti Singapore

Surprised by the check in, instead of Lobby level, it was a level 6, collection level. Come with afternoon snacks, and morning breakfast at level 6. The best part is the late check out at 2pm. Newly reopened and worth to give it a try. Shall be back.

Kean Malaysia

Service was exceptional. Front office staff were above expectations with their service. Manimaran Karupiah was very professional and helpful. I can't remember the staff member's name (maybe Patrick?) who booked a grab for me to go to Petaling St one night using his app and also offered to organise to collect afterwards, he was exceptional. And last but not least Lo Hi Wen who booked accommodation at the Park Royal Collection Pickering in Singapore while I was in the Grab going to Petaling street. The service I received was exceptional and was the reason why I booked at the Parkroyal in Singapore. A big thank you to all the staff and I can't wait to get back there to enjoy your hospitality again.

Nigel Australia

very clean, great service. the staff were super friendly. the outside pool was great to relax in and chill.

Carmen Australia

The hotel is newly refurbished. Everything is new. Very near to MRT and its shopping belt, Bukit Bintang.

Billy Singapore

hotel is new. toilet drain was choked on my 2nd night there but plumber attended to it quickly & there was additional room service to clean up the toilet after that. looking forward to come again and see more spread of food. front desk service was excellent. they were friendly.

Nur Singapore

Loved the products in the bathroom and the filtered water in bathroom. Room is fresh and new looking with modern furnishings. The club lounge provided beer and soft drinks, they are still awaiting a full license, and a good variety of nibbles to start the evening off. The staff were very nice and chatty. Also the front of hotel staff were very welcoming. Thanks to Saithe? who organised our day trip to Melaka at a good price.

Julie Australia

The service was very good and our stay was so relaxing in this 3 night. They provided “Best breakfast ever” from Chinese food& Indian food & Malay food & English breakfast. Furthermore, the staff was really kind all the time. Glad that we had the chance to met the friendly GM. See you in a bit Park Royal Collection KL👍🏻

Chiara Malaysia

Good Wide spread of breakfast to choose. from Staff very helpful and friendly. Front desk (Rajan, Sathya, Shirley) very attentive and helpful. Guided us on direction to Twin Towners, Chinatown, take bus/MRT, etc free token at MRT desk to enjoy free rides, etc

Kim Singapore
8.0
Very good
76 reviews
  • What guests loved the most:
  • “One of the best hotels in KL! Amazing staffs, food and amenities! Love the pool and new rooms!”
    Je Je Singapore Singapore
  • “Great location - walking distance to Berjaya Times Square, Sungei Wang, Lot10, Pavillion etc. Freshly renovated eco friendly hotel.”
    Siti Siti Singapore Singapore
  • “Surprised by the check in, instead of Lobby level, it was a level 6, collection level. Come with afternoon snacks, and morning breakfast at level 6. The best part is the late check out at 2pm.”
    Kean Kean Malaysia Malaysia
  • “Service was exceptional. Front office staff were above expectations with their service. Manimaran Karupiah was very professional and helpful.”
    Nigel Nigel Australia Australia
  • “very clean, great service. the staff were super friendly. the outside pool was great to relax in and chill.”
    Carmen Carmen Australia Australia
  • “The hotel is newly refurbished. Everything is new. Very near to MRT and its shopping belt, Bukit Bintang.”
    Billy Billy Singapore Singapore
  • “hotel is new. toilet drain was choked on my 2nd night there but plumber attended to it quickly & there was additional room service to clean up the toilet after that.”
    Nur Nur Singapore Singapore
  • “Loved the products in the bathroom and the filtered water in bathroom. Room is fresh and new looking with modern furnishings.”
    Julie Julie Australia Australia
  • “The service was very good and our stay was so relaxing in this 3 night. They provided “Best breakfast ever” from Chinese food& Indian food & Malay food & English breakfast.”
    Chiara Chiara Malaysia Malaysia
  • “Good Wide spread of breakfast to choose. from Staff very helpful and friendly. Front desk (Rajan, Sathya, Shirley) very attentive and helpful.”
    Kim Kim Singapore Singapore

Categories:

  • Staff8.8
  • Facilities8.0
  • Cleanliness8.8
  • Comfort8.8
  • Value for money7.9
  • Location 9.3
  • Free WiFi8.5
High score for Kuala Lumpur

Get the celebrity treatment with world-class service at PARKROYAL COLLECTION Kuala Lumpur

You're eligible for a Genius discount at PARKROYAL COLLECTION Kuala Lumpur! To save at this property, all you have to do is sign in.

PARKROYAL COLLECTION Kuala Lumpur marks Pan Pacific Hotel Group's first PARKROYAL COLLECTION hotel beyond the shores of Singapore. Designed by FDAT, the 535-room property will inject a new breath of eco-chic living in the beating heart of Bukit Bintang.

With a lush green facade of 78 sky planters on its frontage and roof terraces showcasing 13,000 square feet of plants and trees, its refreshing design welcomes guests into a world of biophilia, connecting them to the space and with one another.

PARKROYAL COLLECTION Kuala Lumpur will also house a holistic wellness floor comprising of St. Gregory Spa, a modern gymnasium, fitness studio, as well as a pool.

This is our guests' favourite part of Kuala Lumpur, according to independent reviews.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

PARKROYAL COLLECTION Kuala Lumpur has been welcoming Booking.com guests since 13 Oct 2009.
 Hotel chain/brand: PARKROYAL COLLECTION

Show me more

Most popular facilities

1 swimming pool
Free WiFi
Family rooms
Fitness centre
Non-smoking rooms
Tea/coffee maker in all rooms
Bar

Property highlights

Situated in the best rated area in Kuala Lumpur, this hotel has an excellent location score of 9.3

Breakfast info

Buffet

Saved to 13848 lists

Availability

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Sorry, reservations for more than 90 nights are not possible.

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4 reasons to choose PARKROYAL COLLECTION Kuala Lumpur

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English

Guest reviews

8.0
Very good · 76 reviews
Read all reviews
Categories:
  • Staff8.8
  • Facilities8.0
  • Cleanliness8.8
  • Comfort8.8
  • Value for money7.9
  • Location 9.3
  • Free WiFi8.5
High score for Kuala Lumpur

Select topics to read reviews:

See what guests loved the most:

  • Je
    SingaporeSingapore
    “One of the best hotels in KL! Amazing staffs, food and amenities! Love the pool and new rooms!”
  • Siti
    SingaporeSingapore
    “Great location - walking distance to Berjaya Times Square, Sungei Wang, Lot10, Pavillion etc. Freshly renovated eco friendly hotel. Loved the in-room portable water tap the most, useful for families with toddlers.”
  • Kean
    MalaysiaMalaysia
    “Surprised by the check in, instead of Lobby level, it was a level 6, collection level. Come with afternoon snacks, and morning breakfast at level 6. The best part is the late check out at 2pm. Newly reopened and worth to give it a try. Shall be back.”
  • Nigel
    AustraliaAustralia
    “Service was exceptional. Front office staff were above expectations with their service. Manimaran Karupiah was very professional and helpful. I can't remember the staff member's name (maybe Patrick?) who booked a grab for me to go to Petaling St...”
  • Carmen
    AustraliaAustralia
    “very clean, great service. the staff were super friendly. the outside pool was great to relax in and chill.”
  • Billy
    SingaporeSingapore
    “The hotel is newly refurbished. Everything is new. Very near to MRT and its shopping belt, Bukit Bintang.”
  • Nur
    SingaporeSingapore
    “hotel is new. toilet drain was choked on my 2nd night there but plumber attended to it quickly & there was additional room service to clean up the toilet after that. looking forward to come again and see more spread of food. front desk service...”
  • Julie
    AustraliaAustralia
    “Loved the products in the bathroom and the filtered water in bathroom. Room is fresh and new looking with modern furnishings. The club lounge provided beer and soft drinks, they are still awaiting a full license, and a good variety of nibbles to...”
  • Chiara
    MalaysiaMalaysia
    “The service was very good and our stay was so relaxing in this 3 night. They provided “Best breakfast ever” from Chinese food& Indian food & Malay food & English breakfast. Furthermore, the staff was really kind all the time. Glad that we had the...”
  • Kim
    SingaporeSingapore
    “Good Wide spread of breakfast to choose. from Staff very helpful and friendly. Front desk (Rajan, Sathya, Shirley) very attentive and helpful. Guided us on direction to Twin Towners, Chinatown, take bus/MRT, etc free token at MRT desk to enjoy...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Are there bathtub in the room?
    Greetings from the PARKROYAL COLLECTION Kuala Lumpur! We have bathtubs installed in all our COLLECTION Club room categories and Suite categories.
    Answered on 8 April 2022
  • Does the hotel have a breakfast option ?
    Greetings from the PARKROYAL COLLECTION Kuala Lumpur! We do have breakfast. MYR 98nett per adult and MYR49nett per child (aged six to 12 years old). Prices are subject to change without prior notice. Thank you.
    Answered on 30 March 2022
  • Hello, Is the food/breakfast served on site halal?
    Unfortunately, we are in the midst of processing of the Halal cert.
    Answered on 29 April 2022
  • where to park my car if parking is unavailable?
    Parking is only available in basements 1 and basement 2.
    Asked about: Lifestyle Premier King • Answered on 5 August 2022
Hotel surroundings *
Excellent location - show map
What's nearby
  • Greenbox KTV Kuala Lumpur
    0.1 miles
  • Sungei Wang Plaza
    0.1 miles
  • Bukit Bintang Monorail Station
    0.1 miles
  • Lot 10
    0.2 miles
  • Low Yat Plaza
    0.2 miles
  • Berjaya Time Square Theme Park Kuala Lumpur
    0.2 miles
  • Berjaya Times Square
    0.2 miles
  • Fahrenheit 88
    0.2 miles
  • Farenheit 88
    0.2 miles
  • Jalan Alor
    0.2 miles
Top attractions
  • Starhill Gallery
    0.3 miles
  • Pavilion Kuala Lumpur
    0.3 miles
  • Dinner In The Sky Malaysia
    0.5 miles
  • TREC KL
    0.6 miles
  • Aquaria KLCC
    0.7 miles
  • KLCC Park
    0.8 miles
  • Suria KLCC
    0.9 miles
  • Petrosains, The Discovery Centre
    0.9 miles
  • Petronas Twin Towers
    0.9 miles
  • Islamic Arts Museum Malaysia
    1.6 miles
Closest airports
  • Sultan Abdul Aziz Shah Airport
    11.3 miles
  • Kuala Lumpur International Airport
    27 miles
* All distances are measured in straight lines. Actual travel distances may vary.
3 restaurants on site

    Thyme

    Cuisine: Malaysian, Local, International

    Open for: Breakfast, Brunch, Lunch, Dinner, High tea, Cocktail hour

    Menu: Buffet & à la carte

    Botanist Lounge & Bar

    Open for: High tea, Cocktail hour

    Skye Chill

    No additional info available

Facilities of PARKROYAL COLLECTION Kuala Lumpur

Most popular facilities

1 swimming pool
Free WiFi
Family rooms
Fitness centre
Non-smoking rooms
Tea/coffee maker in all rooms
Bar
Outdoors
  • Sun terrace
  • Terrace
Activities
  • Evening entertainment
Food & Drink
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transport
  • Public transport tickets Additional charge
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Opening times
  • All ages welcome
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa facilities
  • Sun loungers or beach chairs
  • Pool/beach towels
  • Massage Additional charge
  • Spa and wellness centre Additional charge
  • Fitness centre
Languages spoken
  • English
  • Hindi
  • Indonesian
  • Japanese
  • Malay
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules PARKROYAL COLLECTION Kuala Lumpur takes special requests - add in the next step!

Check-in

From 14:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 1 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

1+ years
Extra bed upon request
MYR 150 per person, per night

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

There is no capacity for cots at this property.

The maximum number of extra beds allowed depends on the room you choose. Please check the maximum capacity for the room you selected.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa American Express PARKROYAL COLLECTION Kuala Lumpur accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. Please note that hotel may contact the cardholder for verification purposes.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform PARKROYAL COLLECTION Kuala Lumpur in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about PARKROYAL COLLECTION Kuala Lumpur

  • Guests staying at PARKROYAL COLLECTION Kuala Lumpur can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Buffet

  • PARKROYAL COLLECTION Kuala Lumpur is 0.8 miles from the centre of Kuala Lumpur.

  • PARKROYAL COLLECTION Kuala Lumpur has 3 restaurants:

    • Thyme
    • Botanist Lounge & Bar
    • Skye Chill

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • PARKROYAL COLLECTION Kuala Lumpur offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Evening entertainment
    • Spa facilities
    • Fitness/spa locker rooms
    • Fitness
    • Swimming Pool
    • Spa/wellness packages

  • The prices at PARKROYAL COLLECTION Kuala Lumpur may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at PARKROYAL COLLECTION Kuala Lumpur include:

    • Double
    • Twin
    • Suite

  • Check-in at PARKROYAL COLLECTION Kuala Lumpur is from 14:00, and check-out is until 12:00.