About this property

Comfortable Accommodations: Phenix Hotel in Gua Musang offers rooms with air-conditioning, private bathrooms, and soundproofing. Each room includes a TV, electric kettle, and tiled floors, ensuring a pleasant stay. Essential Facilities: Guests enjoy free WiFi, a elevator, 24-hour front desk, housekeeping service, and full-day security. Free on-site private parking is available, along with an à la carte Asian breakfast. Convenient Location: Located 101 mi from Sultan Azlan Shah Airport, the hotel is near National Park East Kelantan Entrance (27 mi) and Mountain Chamah (1.9 mi). Guests appreciate the room cleanliness, comfort, and convenient location.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.3)

    • Breakfast Info

    • Asian

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Abu
    Malaysia Malaysia
    Nice location. near to Masjid Tengku Razaleigh Hamzah
  • Albukhary
    Malaysia Malaysia
    Has available parking lot for customers and nearby many shops
  • Chai
    Malaysia Malaysia
    The hotel is located in the middle of the city. easy to access food. The room is clean and comfortable. Friendly staff.
  • Khairul
    Malaysia Malaysia
    The mattress and pillows are matched with a 4 star hotel. Towel quality is good. Very comfortable
  • Lestari
    Malaysia Malaysia
    Good place to stay....the nasik lemak sambal is so sedap
  • Lee
    Malaysia Malaysia
    Fast food Mcdonald and KFC and Chinese, Malay and Indian reatuarants are nearby.
  • Alyaa
    Malaysia Malaysia
    everything is good! it was very comfortable and clean
  • Ulrike
    Germany Germany
    excellent, friendly and helpful service, especially at reception desk
  • Mohd
    Malaysia Malaysia
    Facilities,space very comfortable ... espescilly near with ecoshop
  • Ezzah
    Malaysia Malaysia
    cozy place. I booked a family room for 4 adults. very spacious and clean. The staffs and receptionist were friendly and helpful.

Hotel area info

House rules

Phoenix Hotel takes special requests – add in the next step!
Check-in
From 2:00 PM to 11:30 PM
Check-out
From 12:00 PM to 12:30 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 50 is required on arrival. That's about $11. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cash only
This property only accepts cash payments.

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.