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About this property
Comfortable Accommodations: Sutera Sanctuary Lodges At Poring Hot Springs in Ranau offers family rooms with air-conditioning, private bathrooms, and garden views. Each room includes a balcony, bathrobes, and free toiletries. Dining and Leisure: The family-friendly restaurant serves Malaysian, local, Asian, and international cuisines for brunch, lunch, dinner, and high tea. Guests can relax at the bar or enjoy the hot spring bath. Convenient Facilities: The lodge features a garden, kids' pool, coffee shop, and minimarket. Additional amenities include a paid shuttle service, housekeeping, room service, and full-day security. Location and Activities: Located 78 mi from Kota Kinabalu International Airport, the property offers hiking activities. Highly rated for its attentive staff and excellent breakfast.
Couples in particular like the location – they rated it 8.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Non-smoking rooms
- Room service
- Restaurant
- Airport shuttle
- Family rooms
- Bar
- Breakfast
- Free crib available on request
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Guest reviews
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Guests who stayed here loved
- Stephen
Taiwan“Wonderful location in/close to nature. Nice and quiet at night. The 'dormitory' room was more like a private room with shared bathroom. Very comfortable and clean. Everything worked. Would certainly stay here again.” 
Mazin
Saudi Arabia“My stay at this hotel was excellent, despite booking this branch by mistake instead of the other one I intended. I’m glad I made this error because the experience turned out to be wonderful. The room, called the ‘River Lodge,’ was clean and...”- Aleksandra
United Kingdom“Everything was great, from the lodge we stayed in, the staff, the food, the surroundings! We stayed for a week, and had a fab time. Managed to do all the recommended trails. The pool area is great, with pools for all ages. The staff were very...” 
Dan United Kingdom“Absolutely gorgeous accommodation in the middle of the Bornean rainforest. Great amenities, clean bedding, plenty of nearby activities, and very peaceful surroundings.”
Peter
Australia“Great location in the Poring Springs complex. Lovely breakfast in the restaurant in the springs. Delightful and helpful staff. Very quiet at night once daytrippers leave the park”- Jude United Kingdom“Lovely spacious villa inside the park. Huge bathroom, very comfortable bed and helpful friendly staff Direct access into the park for walks up to the waterfalls and the butterfly farm. Very quiet. Didnt go to the spring pools (these are more like...”
Jeannette
Malaysia“The whole environment is inviting and welcoming. Well maintained and and accommodation was super comfy and clean. The staff were so attentive to our needs and special mention to Manager Ridwuan and his super team of Sue, Fedro, Clive, Angie and...”
Zarina Malaysia“Room is well maintained. & i really love the sound of the river. There so much to do within the resort area too. Serene view and peaceful.”- Annette
Netherlands“Vry clean rooms and right next to the entrance of the Hot Springs” 
Maria
Russia“We stayed in a villa and it was amazing. The house is light clean and beautiful. 2 bedrooms, one living room and two bathrooms. Enough space for everyone in our group. Parking is right in front of the house. Very close to the park entrance. I...”
Area info
Restaurants
- Rainforest Restaurant
- CuisineMalaysian • Local • Asian • International
- Open forBreakfast • Brunch • Lunch • Dinner • High tea
- AmbienceFamily-friendly
House rules
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Sutera Sanctuary Lodges At Poring Hot Springs of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
