• Apartments
  • Kitchen
  • City view
  • Free WiFi
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Baggage storage

Located in the Kota Kinabalu city center, Promenade Service Apartment offers air-conditioned units and is 1640 feet from Oceanus Waterfront Mall. Guests enjoy free WiFi in the comfort of their rooms. Featuring some units with city view and all rooms are non-smoking. Many restaurants can be reached within a 3-minute walk from the property, while bars and cafes are also available nearby. Staff at the 24/7 reception can assist you with various transportation arrangements at an additional charge, such as airport shuttle and car rentals. Laundry is offered at an extra cost, while daily housekeeping is provided for free. Center Point Sabah and Warisan Square Commercial Center are 1312 feet from Promenade Service Apartment. The nearest airport is Kota Kinabalu International Airport, 5.2 mi from the property.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.6)

Loyal Customers

There are more repeat guests here than most other properties.

Reliable Info
Guests say the description and photos for this property are accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
2 full beds
Bedroom 1:
2 twin beds
Bedroom 2:
2 twin beds
Bedroom 3:
1 queen bed
Bedroom 4:
3 twin beds
Bedroom 5:
4 twin beds
and
1 queen bed
1 queen bed
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
7.7
Cleanliness
7.8
Comfort
8.0
Value for money
8.2
Location
8.6
Free WiFi
7.2
Select topics to read reviews:

See what guests loved the most:

  • Payrolnisyam
    Malaysia Malaysia
    Located at very strategic location. Laundry shop, 7 Eleven, food stall ,restaurant shopping mall,Philippine market & Waterfront just a walking distance. This is my third time staying here.
  • Vyvyan
    Malaysia Malaysia
    everything is okay, if you want to find a cheap place to stay you can go here.. places to eat are very close and worth it..
  • Knowall
    Malaysia Malaysia
    I like the facility, the safety, the location and the ameneties. Comfortable place to stay for family or friends and privacy is well kept as well..just notice that there are existing residents living there too so its a bit noisy. But overall I...

Host Info

Company review score: 8.7Based on 2,577 reviews from 1 property
1 managed property

Company info

Our Service Apartments are equipped with basic facilities and conveniences that the modern traveller expects. Designed to cater for both business and leisure visitors, Promenade Service Apartment has a total of 121 rooms, offering a few types of accommodation to suit the needs of individual travellers or travelling families.

Property info

Promenade Service Apartments is within easy reach of all the excitement that Kota Kinabalu has to offer. Explore the heart of Kota Kinabalu on your stay with us and enjoy close proximity to various eateries, entertainment and shopping centres.

Neighborhood info

Our property is ideally situated for the numerous bars and restaurants of Kota Kinabalu and a gentle stroll from a nearby Park. It’s also less than 5-minute walk from Waterfront Boardwalk where our guests can enjoy the view of the day’s setting sun; a privilege which many may overlooked. You’re then minutes away from the nearest shopping centre where you can take in the sights and sounds of Sabah’s growing capital city.

Languages Spoken

English,Malay,Chinese

Area info

Amenities of Promenade Service Apartment

Most popular amenities
  • Free WiFi
  • Family rooms
  • Parking
  • Non-smoking rooms
  • 24-hour front desk
  • Facilities for disabled guests
Parking
Public parking is available at a location nearby (reservation is not needed) and charges may apply.
  • Parking garage
Internet
WiFi is available in the rooms and is free of charge.
Kitchen
  • Electric kettle
Bedroom
  • Linens
  • Wardrobe or closet
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Hairdryer
  • Shower
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • TV
Room Amenities
  • Socket near the bed
Services & Extras
  • Wake-up service
Building Characteristics
  • Private apartment in building
Transportation
  • Shuttle service
    Additional charge
  • Car rental
Front Desk Services
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Shops
  • Convenience store on site
Miscellaneous
  • Toilet with grab rails
  • Wheelchair accessible
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Key card access
  • Key access
  • 24-hour security
Languages Spoken
  • English
  • Malay
  • Chinese

House rules

Promenade Service Apartment takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

You need to let the property know what time you'll be arriving in advance.

Check-out

From 6:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of MYR 50 is required on arrival. That's about USD 10. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
MYR 55 per child, per night
Crib upon request
Free
3 - 17 years
Extra bed upon request
MYR 55 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Mastercard Visa American Express Cash Promenade Service Apartment accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 11:00 PM and 5:00 AM.

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please inform Promenade Service Apartment of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 23:00:00 and 05:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Promenade Service Apartment

  • Promenade Service Apartment can accommodate this group size:

    • 15 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Promenade Service Apartment has the following number of bedrooms:

    • 5 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Check-in at Promenade Service Apartment is from 2:00 PM, and check-out is until 12:00 PM.

  • Promenade Service Apartment is 2,300 feet from the center of Kota Kinabalu. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Promenade Service Apartment is popular with guests booking family stays.

  • The nearest beach is 0.6 miles from Promenade Service Apartment. All distances are measured in straight lines. Actual travel distances may vary.

  • Promenade Service Apartment offers the following activities/services (charges may apply):

    • The prices at Promenade Service Apartment may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.