Promenade Service Apartment

–Great location - show map
+52 photos
Scored 8.1
Rated very good

Staff

8.9
  • Apartments
  • Kitchen
  • City view
  • Free Wifi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Non-smoking rooms
  • Baggage storage

Cheapest option at this property for 2 adults, 1 child

1 × Family Room
Price for:
Max adults: 4
Beds: 2 full beds
Non-refundable
Pay online
$33 per night
Original price
$164.98
Late Escape Deal
- $67.48
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Total before taxes
$97.50
$33 is the average price per night. This excludes taxes and fees.
3 nights, 2 adults, 1 child
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Reserve
Don't worry – clicking this button won't charge you anything!

You might be eligible for a Genius discount at Promenade Service Apartment. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

About this property

Located in the Kota Kinabalu city center, Promenade Service Apartment offers air-conditioned units and is 1640 feet from Oceanus Waterfront Mall. Guests enjoy free WiFi in the comfort of their rooms. Featuring some units with city view and all rooms are non-smoking. Many restaurants can be reached within a 3-minute walk from the property, while bars and cafes are also available nearby. Staff at the 24/7 reception can assist you with various transportation arrangements at an additional charge, such as airport shuttle and car rentals. Laundry is offered at an extra cost, while daily housekeeping is provided for free. Center Point Sabah and Warisan Square Commercial Center are 1312 feet from Promenade Service Apartment. The nearest airport is Kota Kinabalu International Airport, 5.2 mi from the property.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Non-smoking rooms
  • Facilities for disabled guests
  • Parking
  • Free Wifi
  • Family rooms
  • 24-hour front desk
  • Free crib available on request

Property highlights

Perfect for a 3-night stay!

  • Top Location: Highly rated by recent guests (8.8)

  • Top pick by families with children

Loyal Customers

There are more repeat guests here than most other properties.

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Availability

Prices converted to USD
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Select one or more options you want to book

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Error: Select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's Price Your choices

How many rooms will you need for your stay? Please select here.

Select amount
Family Room
Recommended for 2 adults, 1 child
  • 2 full beds
1 room
600 feet²
Air conditioning
Private bathroom
Flat-screen TV
Minibar
Free Wifi
  • Safe
  • Bidet
  • Toilet
  • Sofa
  • Bathtub or shower
  • Towels
  • Linens
  • Socket near the bed
  • Sitting area
  • TV
  • Satellite channels
  • Tea/Coffee maker
  • Hairdryer
  • Fan
  • Carpeted
  • Electric kettle
  • Wake-up service
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Private apartment in building
  • Clothes rack
  • Toilet paper
  • Single-room AC for guest accommodation
Max adults: 4
$33 per night
Original price
$164.98
Late Escape Deal
- $67.48
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Total before taxes
$97.50
$33 is the average price per night. This excludes taxes and fees.
41% off
41% off
You’re getting a reduced rate because this property is offering a discount.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Excluded: MYR 10 Tourism fee per night
  • Non-refundable
  • Pay online
  • discount may be available
Max adults: 4
$34 per night
Original price
$173.67
Late Escape Deal
- $71.03
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Total before taxes
$102.64
$34 is the average price per night. This excludes taxes and fees.
41% off
41% off
You’re getting a reduced rate because this property is offering a discount.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Excluded: MYR 10 Tourism fee per night
  • Costs first night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
Superior Family Room
We have 1 left
  • 2 full beds
1 room
600 feet²
Air conditioning
Private bathroom
Flat-screen TV
Free Wifi
Max adults: 4
$35 per night
Original price
$179.86
Late Escape Deal
- $73.56
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Total before taxes
$106.30
$35 is the average price per night. This excludes taxes and fees.
41% off
41% off
You’re getting a reduced rate because this property is offering a discount.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Excluded: MYR 10 Tourism fee per night
  • Non-refundable
  • Pay online
  • discount may be available
Max adults: 4
$37 per night
Original price
$189.32
Late Escape Deal
- $77.43
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Total before taxes
$111.89
$37 is the average price per night. This excludes taxes and fees.
41% off
41% off
You’re getting a reduced rate because this property is offering a discount.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Excluded: MYR 10 Tourism fee per night
  • Costs first night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
Studio Room with Kitchenette
We have 5 left
  • 2 twin beds
Free crib available on request
Entire studio
450 feet²
Private kitchen
Private bathroom
City view
Air conditioning
Flat-screen TV
Free Wifi
Max adults: 2
$28 per night
Original price
$143.35
Late Escape Deal
- $58.63
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Total before taxes
$84.72
$28 is the average price per night. This excludes taxes and fees.
41% off
41% off
You’re getting a reduced rate because this property is offering a discount.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Excluded: MYR 10 Tourism fee per night
  • Non-refundable
  • Pay online
  • discount may be available
Max adults: 2
$30 per night
Original price
$150.89
Late Escape Deal
- $61.71
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Total before taxes
$89.18
$30 is the average price per night. This excludes taxes and fees.
41% off
41% off
You’re getting a reduced rate because this property is offering a discount.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Excluded: MYR 10 Tourism fee per night
  • Costs first night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
Queen Studio
We have 5 left
  • 1 queen bed
Entire studio
450 feet²
Air conditioning
Private bathroom
Flat-screen TV
Free Wifi
Max adults: 2
$28 per night
Original price
$143.35
Late Escape Deal
- $58.63
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Total before taxes
$84.72
$28 is the average price per night. This excludes taxes and fees.
41% off
41% off
You’re getting a reduced rate because this property is offering a discount.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Excluded: MYR 10 Tourism fee per night
  • Non-refundable
  • Pay online
  • discount may be available
Max adults: 2
$30 per night
Original price
$150.89
Late Escape Deal
- $61.71
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Total before taxes
$89.18
$30 is the average price per night. This excludes taxes and fees.
41% off
41% off
You’re getting a reduced rate because this property is offering a discount.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Excluded: MYR 10 Tourism fee per night
  • Costs first night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
Deluxe Studio
  • 2 twin beds
Entire studio
450 feet²
Air conditioning
Private bathroom
Flat-screen TV
Free Wifi
Max adults: 2
$28 per night
Original price
$143.35
Late Escape Deal
- $58.63
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Total before taxes
$84.72
$28 is the average price per night. This excludes taxes and fees.
41% off
41% off
You’re getting a reduced rate because this property is offering a discount.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Excluded: MYR 10 Tourism fee per night
  • Non-refundable
  • Pay online
  • discount may be available
Max adults: 2
$30 per night
Original price
$150.89
Late Escape Deal
- $61.71
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Total before taxes
$89.18
$30 is the average price per night. This excludes taxes and fees.
41% off
41% off
You’re getting a reduced rate because this property is offering a discount.
Late Escape Deal
Late Escape Deal
This property is offering a discount on stays between Oct 1, 2025 and Jan 7, 2026.
Excluded: MYR 10 Tourism fee per night
  • Costs first night to cancel
  • No prepayment needed – pay at the property
  • discount may be available
  • You won't be charged yet

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Mohd
    Malaysia Malaysia
    “Family Room very nice and big space... Hope nextime can staff cleaner make the room give spray fresh air like perfume room... Please take noted...”
  • Julia
    Brunei Brunei
    “Good location, can walk around to diff locations such as Gaya Street, Imago, Suria Sabah and near Centre Point. Even have McDonald's downstairs. The staff are very friendly and very attentive.”
  • Johnny
    Malaysia Malaysia
    “The room is very spacious and clean. The location also very suitable. Near to beach and there are many restaurants nearby and it is easy to get food.”
  • Zhaohui
    China China
    “close to the seafood market and some big supermarket, staying here will make you feel living like local people.”
  • Abdul
    Brunei Brunei
    “Very good hotel with polite services.. my mother left her phone when we were checked out.. about 20mins travel on our way back to brunei.. they txted us and told us that a mobile phone left in one room that were in.. We retun back to the hotel...”
  • Sarinah
    Malaysia Malaysia
    “It's easy to find a restaurant in a shopping mall Big and clean room”
  • Bharath
    India India
    “very supportive staffs, neat & clean rooms and center location(near to Airport, surrounded by eateries like MC Donald, KFC, Pizza Hut, very near to all attractions )”
  • Anonymous
    Malaysia Malaysia
    “All facilities are complete and work well. Spacious and comfortable space.”
  • Knowall
    Malaysia Malaysia
    “I like the facility, the safety, the location and the ameneties. Comfortable place to stay for family or friends and privacy is well kept as well..just notice that there are existing residents living there too so its a bit noisy. But overall I...”
  • Rusidah
    Malaysia Malaysia
    “room is very big and comfortable for my family and near to mall”

Host Info

Company review score: 8.9Based on 2,240 reviews from 1 property
1 managed property

Company info

Our Service Apartments are equipped with basic facilities and conveniences that the modern traveller expects. Designed to cater for both business and leisure visitors, Promenade Service Apartment has a total of 121 rooms, offering a few types of accommodation to suit the needs of individual travellers or travelling families.

Property info

Promenade Service Apartments is within easy reach of all the excitement that Kota Kinabalu has to offer. Explore the heart of Kota Kinabalu on your stay with us and enjoy close proximity to various eateries, entertainment and shopping centres.

Neighborhood info

Our property is ideally situated for the numerous bars and restaurants of Kota Kinabalu and a gentle stroll from a nearby Park. It’s also less than 5-minute walk from Waterfront Boardwalk where our guests can enjoy the view of the day’s setting sun; a privilege which many may overlooked. You’re then minutes away from the nearest shopping centre where you can take in the sights and sounds of Sabah’s growing capital city.

Languages Spoken

English,Malay,Chinese

Area info

House rules

Promenade Service Apartment takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Refundable damage deposit
A damage deposit of MYR 50 is required on arrival. That's about $11. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
MYR 55 per child, per night
Crib upon request
Free
3 - 17 years
Extra bed upon request
MYR 55 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
American ExpressVisaMastercardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 11:00 PM and 5:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Promenade Service Apartment of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 23:00:00 and 05:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MYR 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.