Get the celebrity treatment with world-class service at The Ritz-Carlton, Kuala Lumpur

The Ritz-Carlton offers luxurious, elegant rooms and residences in Kuala Lumpur’s Golden Triangle District, a 5-minute walk from Pavilion Mall. It features an outdoor swimming pool and guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available in all rooms. It is 290 metres to Pavilion Shopping Mall, while Lot 10 Shopping Centre and Fahrenheit88 are 550 metres away. Aquaria KLCC is 1.1 km from the property. Kuala Lumpur International Airport is 64.1 km away. Spacious and elegant, rooms at Kuala Lumpur Ritz-Carlton feature large floor-to-ceiling windows with panoramic views of the city. Each room is equipped with a flat-screen TV. The marble bathrooms come with a separate shower area and bathtub facilities. Toothpaste, toothbrush and toiletries are provided. Other facilities at the property include a fitness centre and a sauna room. Alternatively, guests can indulge in a variety of treatments at the in-house spa. Guests can approach the 24-hour front desk for concierge services and luggage storage. This property also offers meeting rooms for hire. Friendly staff are fluent in English, Chinese and Malay. Union Pay is accepted. The hotel features additional distinctive dining options that include The Library that serves fine contemporary international and Asian cuisine, The Lobby Lounge for a quintessential afternoon tea experience, The Patisserie for artisanal delights and The Cobalt Room for a hearty international breakfast.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Ritz-Carlton Company, L.L.C
Hotel chain/brand
The Ritz-Carlton Company, L.L.C

Property highlights

Situated in the best rated area in Kuala Lumpur, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 3
1 single bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
2 single beds
1 extra-large double bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 297 reviews from the past 12 months.
Guests loved the accommodation's prime <b>location</b> near shops and attractions. The staff received high praise for their friendliness and helpfulness. <b>Room comfort</b> and <b>cleanliness</b> were appreciated, though some noted outdated decor. <b>Breakfast</b> was a highlight, offering a wide selection to start the day.
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Categories:

Staff
9.1
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
8.5
Location
9.2
High score for Kuala Lumpur
Select topics to read reviews:

Guests who stayed here loved

  • Lou
    Australia Australia
    Excellent comfortable hotel, with relaxed and friendly staff who were very attentive. Very nice room, well maintained with helpful housekeeping team. Super comfortable bed! Loved the in-room dining and breakfast was very nice. Well located, with...
  • Li
    Singapore Singapore
    Room size and comfort were great Would like to have face towels in bathrooms and a kitchen towel in kitchen It would have be nice to have some welcome drinks or fruit basket - that would have been appreciated Should have umbrella in room esp...
  • Claire
    United Kingdom United Kingdom
    Service excellent, everyone very friendly and helpful. Hotel felt luxurious. Food choice was superb and really good value
  • Daryl
    Mauritius Mauritius
    Superbly situated! Beautifully maintained with old colonial style marrying perfectly with fully functioning modern amenities. The service was excellent whilst remaining discreet and unobstrusive. Fully recommended.
  • Yamini
    Australia Australia
    Excellent service. Spacious rooms. Nearby eateries and malls. Well located in the Bukit Bintang area.
  • Huda
    Malaysia Malaysia
    The location is convenient and less noise from jln bukit bintang.
  • Pillay
    South Africa South Africa
    Everything was just perfect Wonderful stay with our dads we stayed
  • Andrej
    Australia Australia
    room, breakfast and location just excellent, close to main shopping center, staff very professional and friendly
  • Nicolas
    France France
    The staff is very nice, the room pretty clean and very quiet. Room decoration was stunning
  • Naz
    Australia Australia
    Excellent location, comfortable premium bedding and absolutely amazing staff ❤️

Hotel surroundings

Restaurants
6 restaurants on site

  • Li Yen
    • Cuisine
      Cantonese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern
  • The Cobalt Room
    • Cuisine
      International
    • Open for
      Breakfast
    • Ambiance
      Family friendly • Modern
  • The Lobby lounge
    • Open for
      High tea
    • Ambiance
      Modern
  • The Patisserie
    • Cuisine
      International
    • Open for
      Brunch • Lunch
    • Ambiance
      Modern
  • The Library
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern
  • The Starhill Dining
    • Cuisine
      American • Cantonese • Chinese • Japanese • Malaysian • Middle Eastern • Pizza • Seafood • Steakhouse • Sushi • Thai • Local • Asian • International • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern

Facilities of The Ritz-Carlton, Kuala Lumpur
Great facilities! Review score, 8.6

Most popular facilities

  • Outdoor swimming pool
  • Private parking
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Garden

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
  • Live music/performance
  • Kids' club
  • Games room

Living Area

  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
Wired internet is available in the rooms and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and costs MYR 12 per day.

  • Valet parking
  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Soundproofing
  • Car hire
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool/beach towels

Wellness

  • Kids' pool
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Japanese
  • Malay
  • Chinese

House rules
The Ritz-Carlton, Kuala Lumpur takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Ritz-Carlton, Kuala Lumpur in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about The Ritz-Carlton, Kuala Lumpur

  • The Ritz-Carlton, Kuala Lumpur offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Games room
    • Kids' club
    • Bicycle rental
    • Live music/performance
    • Fitness
    • Swimming Pool
    • Spa lounge/relaxation area
    • Spa facilities
    • Spa/wellness packages

  • The Ritz-Carlton, Kuala Lumpur is 0.7 miles from the centre of Kuala Lumpur. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, The Ritz-Carlton, Kuala Lumpur is popular with guests booking family stays.

  • The prices at The Ritz-Carlton, Kuala Lumpur may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at The Ritz-Carlton, Kuala Lumpur can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at The Ritz-Carlton, Kuala Lumpur include:

    • Double
    • Suite
    • Twin

  • The Ritz-Carlton, Kuala Lumpur has 6 restaurants:

    • The Cobalt Room
    • The Patisserie
    • Li Yen
    • The Starhill Dining
    • The Library
    • The Lobby lounge

  • Check-in at The Ritz-Carlton, Kuala Lumpur is from 15:00, and check-out is until 12:00.