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Hotel Sandakan is situated in the center of the city, only 220 yards from the Sulu seafront. It features 2 restaurants and offers free Wi-Fi and on-site parking. Guest rooms are air-conditioned and include a satellite TV and a minibar. Each room features a private bathroom with amenities. Palm Café serves a wide variety of both Malaysian local delights and international dishes. Guests of Sandakan can also enjoy authentic Cantonese cuisine and dim sum specialties at the Palm Garden Restaurant. Sandakan Hotel is located 12 miles from Sandakan Airport. The hotel is 7 miles from Sandakan Memorial Park, and less than 3 miles from the Chinese temple of Puh Jih Shih.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 full bed
2 queen beds
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Guest reviews

Categories:

Staff
8.8
Facilities
7.8
Cleanliness
8.1
Comfort
8.2
Value for money
8.2
Location
8.5
Free Wifi
7.5
Select topics to read reviews:

Guests who stayed here loved

  • Adrian
    United States of America United States of America
    Everything was very nice. The staff are exceptional, friendly and helpful. The restaurant was nice but limited menu.
  • Donna
    Australia Australia
    Hotel is in a perfect location, staff are friendly and helpful, room is very comfortable. Dyah at reception was particularly good!
  • Alberto
    Italy Italy
    The position of the property was very good. What I liked the most was the staff, particularly Azira and Dijan who were professional, kind, and supportive in helping us solving all the issues we had. They walked the extra-mile to help us.

Hotel area info

Restaurants
2 Restaurants On Site

  • Palm Cafe
    • Cuisine
      Chinese • Malaysian • Local
    • Open for
      Breakfast • Lunch • Dinner
  • Palm Garden Chinese Restaurant
    • Cuisine
      Cantonese • Chinese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly

Amenities of Hotel Sandakan

Most popular amenities
  • Free Wifi
  • Free parking
  • Family rooms
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • 2 restaurants
  • Tea/Coffee Maker in All Rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
  • Parking garage
Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Packed lunches
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities
    Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Languages Spoken
  • English
  • Malay

House rules
Hotel Sandakan takes special requests – add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 05:30 to 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 100 is required on arrival. That's about US$21. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children over 1 are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

6+ years
Extra bed upon request
MYR 75 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercard Cash is not accepted

The fine print
Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Hotel Sandakan

  • Guests staying at Hotel Sandakan can enjoy a highly-rated breakfast during their stay (guest review score: 5.0).

    Breakfast option(s) include:

    • Buffet
    • À la carte

  • Check-in at Hotel Sandakan is from 3:00 PM, and check-out is until 12:00 PM.

  • Hotel Sandakan is 800 feet from the center of Sandakan. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel Sandakan offers the following activities/services (charges may apply):

    • Room options at Hotel Sandakan include:

      • Twin
      • Twin/Double
      • Family
      • Suite
      • Single
      • Double

    • Yes, Hotel Sandakan is popular with guests booking family stays.

    • Hotel Sandakan has 2 restaurants:

      • Palm Garden Chinese Restaurant
      • Palm Cafe

    • The prices at Hotel Sandakan may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.