Shangri-La Kuala Lumpur
11 Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia – Excellent location – show map
Excellent location – rated 9.1/10! (score from 2551 reviews)
Real guests • Real stays • Real opinions
Almost everything, right from the staff to my room, is exceeding my expectations. The room is spacious and the tent for the kids really brings a new experience to our family.

- City view
- Garden
- Outdoor swimming pool
- Free WiFi
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
Shangri-La Hotel Kuala Lumpur offers accommodations in the city center, just a 5-minute walk to KL Tower and Petronas Twin Towers. It features an outdoor swimming pool and guests can enjoy meals 6 of the property's in-house restaurants or have a drink at the bar. Free WiFi is available throughout the property. Kuala Lumpur Shangri-La is a 45-minute drive from Kuala Lumpur International Airport. KL Sentral Station is a 20-minute drive from the hotel. Airport transfers are available at additional charges. Stylishly decorated, the luxurious guestrooms at Shangri-La Kuala Lumpur present large clear windows with beautiful city views. Each is equipped with a flat-screen TV, a mini-bar and tea/coffee making facilities. Toiletries and bathrobes are provided in the spacious private bathroom. Guests can approach the 24-hour front desk for currency exchange, tour arrangements and laundry services. Daily workouts can be maintained at the fitness center. Alternatively, guests can relax in the hot tub, sauna and steam room or enjoy a massage. The hotel’s 6 on-site restaurants serve a variety of Japanese, French, Cantonese, Western, local and international cuisines. Drinks are available at the Poolside Terrace and Arthur's Bar and Grill. Afternoon tea is served at Lobby Lounge. Access to Horizon Club Lounge for afternoon tea and evening cocktails for Suite and Horizon room bookings.
Couples in particular like the location – they rated it 9.1 for a two-person trip.
Hotel chain/brand: Shangri-La GroupDistance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Free WiFi
- Free parking
- Fitness center
- Non-smoking rooms
- Spa
- 5 restaurants
- Tea/Coffee Maker in All Rooms
- Bar
- Excellent Breakfast

Categories:
See what guests loved the most:
- Kartcha
Malaysia
“Almost everything, right from the staff to my room, is exceeding my expectations. The room is spacious and the tent for the kids really brings a new experience to our family.” - Paola
Oman
“Spacious room, great location, very welcoming staff, very accommodating to requests” - Dewinta
Indonesia
“The room is big.. thank you for the birthday cake.. kids really love the tent..”
Hotel area info
Restaurants5 Restaurants On Site
- LaFite
- CuisineFrench
- AmbienceModern • Romantic
- Lemon Garden Cafe
- CuisineChinese • Indian • Italian • Malaysian • Local
- Open forBreakfast • Dinner • High tea
- AmbienceFamily-friendly • Modern
- Dietary optionsHalal
- Lemon Garden 2Go
- CuisineInternational
- Open forBreakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
- AmbienceModern
- Dietary optionsHalal
- Shang Palace
- CuisineCantonese
- Open forLunch • Dinner
- AmbienceTraditional
- Zipangu
- CuisineJapanese
- Open forLunch • Dinner
- AmbienceTraditional
Amenities of Shangri-La Kuala LumpurGreat facilities! Review score, 9
- Outdoor swimming pool
- Free WiFi
- Free parking
- Fitness center
- Non-smoking rooms
- Spa
- 5 restaurants
- Tea/Coffee Maker in All Rooms
- Bar
- Excellent Breakfast
- Toilet paper
- Towels
- Bidet
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
- Wardrobe or closet
- Alarm clock
- View
- Garden
- Electric kettle
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Live music/Performance
- Sofa
- Sitting area
- Desk
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- Fruit
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' mealsAdditional charge
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Valet parking
- Parking garage
- Accessible parking
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
- Shuttle service
- Convenience store on site
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Soundproof
- Car rental
- Laptop safe
- Carpeted
- Soundproof rooms
- Elevator
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Toilet with grab rails
- Wheelchair accessible
- Opening times
- Open all year
- All ages welcome
- Plunge pool
- Pool/Beach towels
- Beach chairs/Loungers
- Locker rooms
- Personal trainer
- Fitness
- Spa/Wellness packages
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Waxing services
- Facial treatments
- Beauty services
- Beach chairs/Loungers
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- Sauna
- English
- Hindi
- Malay
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cash
Shangri-La Kuala Lumpur accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
This hotel is offering emergency medical insurance coverage of up to USD 184,000 to eligible international guests, at no additional charge, should the guest be diagnosed with COVID-19 during their trip. For more information please contact the hotel.
FAQs about Shangri-La Kuala Lumpur
-
Yes, there's a hot tub. You can find out more about this and the other facilities at Shangri-La Kuala Lumpur on this page.
-
Shangri-La Kuala Lumpur offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Massage
- Fitness
- Personal trainer
- Steam room
- Live music/Performance
- Beauty services
- Locker rooms
- Spa/Wellness packages
- Swimming pool
- Facial treatments
- Waxing services
- Hair treatments
- Manicure
- Pedicure
- Haircut
- Hair coloring
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
-
Check-in at Shangri-La Kuala Lumpur is from 2:00 PM, and check-out is until 12:00 PM.
-
Room options at Shangri-La Kuala Lumpur include:
- Double
- Twin
- Suite
-
Shangri-La Kuala Lumpur is 500 feet from the center of Kuala Lumpur. All distances are measured in straight lines. Actual travel distances may vary.
-
The prices at Shangri-La Kuala Lumpur may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Shangri-La Kuala Lumpur has 5 restaurants:
- Shang Palace
- Lemon Garden 2Go
- LaFite
- Lemon Garden Cafe
- Zipangu
-
Yes, this hotel has a pool. See details about the pool and other facilities on this page.