Hotel Shangri-la Kota Kinabalu offers accommodations with views of Kota Kinabalu and the islands of Tunku Abdul Rahman Park. Guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available in all rooms. It is 2461 feet to Atkinson Clock Tower, while Gaya Street Sunday Market is 3117 feet away. Kota Kinabalu Waterfront and Oceanus Waterfront Mall are 0.6 mi from Hotel Shangri-la Kota Kinabalu. Sabah Museum is 1.8 mi from the property. Kota Kinabalu International Airport is 4.7 mi away. Offering a seating area, the modern rooms come with a flat-screen TV and 24-hour room service. They are equipped with a private bathroom and bathtub. Coffee/tea making facilities and a mini fridge are included. Tivoli Café & Bar serves Asian and Western fusion dishes. Open daily until late, Bar Lounge offers refreshing drinks. The 24-hour front desk provides luggage storage, use of the business center and laundry services. Free parking is available on site.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Continental, Halal, Asian, American, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
8.2
Cleanliness
8.7
Comfort
8.6
Value for money
8.6
Location
8.6
Free WiFi
7.8
Select topics to read reviews:

See what guests loved the most:

  • Andrei
    Romania Romania
    An older hotel but still well kept. My room was big, clean enough, and had good wifi.
  • Adriannarchard
    Malaysia Malaysia
    Obviously the bathtub , cleanliness inside the rooms and of course the staff who is working there . Reception that very nice to us give us a warm welcome .. On 16th Nov 2023 , it was a guy that serve me . He very nice but i forgot his name ....
  • Ismail
    Malaysia Malaysia
    Excellent location with all the conveniences close by.

Hotel area info

Restaurants
2 Restaurants On Site

  • Tivoli Cafe
    • Cuisine
      Malaysian • Seafood • Local • Asian
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambience
      Family-friendly
    • Dietary options
      Halal
  • Tivoli
    • Cuisine
      Malaysian • Seafood • Local • Asian
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambience
      Family-friendly
    • Dietary options
      Halal

Amenities of Hotel Shangri-la Kota Kinabalu
Great facilities! Review score, 8.2

Most popular amenities
  • Free WiFi
  • Family rooms
  • Free parking
  • Non-smoking rooms
  • 2 restaurants
  • Room service
  • 24-hour front desk
  • Bar
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Clothes rack
Living Area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Baggage storage
    • 24-hour front desk
    Cleaning Services
    • Ironing service
    • Dry cleaning
    • Laundry
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • 24-hour security
    • Safe
    General
    • Air conditioning
    • Wake-up service
    • Carpeted
    • Soundproof rooms
    • Elevator
    • Family rooms
    • Ironing facilities
    • Non-smoking rooms
    • Iron
    • Room service
    Spa
    • Hot tub/Jacuzzi
    Languages Spoken
    • English
    • Malay

    House rules

    Hotel Shangri-la Kota Kinabalu takes special requests – add in the next step!

    Check-in

    From 2:00 PM

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 3 years
    Crib upon request
    Free
    6+ years
    Extra bed upon request
    MYR 90 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa American Express Cash is not accepted Hotel Shangri-la Kota Kinabalu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. NB: • Early check-in allowed with additional charge of RM100

    • Late check-out allowed with additional charge of RM100

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

    In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

    Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

    FAQs about Hotel Shangri-la Kota Kinabalu

    • Room options at Hotel Shangri-la Kota Kinabalu include:

      • Twin
      • Double
      • Suite

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel Shangri-la Kota Kinabalu on this page.

    • Check-in at Hotel Shangri-la Kota Kinabalu is from 2:00 PM, and check-out is until 12:00 PM.

    • Hotel Shangri-la Kota Kinabalu offers the following activities/services (charges may apply):

      • Hot tub/Jacuzzi

    • The prices at Hotel Shangri-la Kota Kinabalu may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Hotel Shangri-la Kota Kinabalu has 2 restaurants:

      • Tivoli
      • Tivoli Cafe

    • Hotel Shangri-la Kota Kinabalu is 500 feet from the center of Kota Kinabalu. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Hotel Shangri-la Kota Kinabalu can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

      Breakfast option(s) include:

      • Continental
      • Halal
      • Asian
      • American
      • Buffet