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About this property
Pan Borneo Hotel Kota Kinabalu is your gateway to a luxurious and family-friendly staycation, just 5 minutes from Kota Kinabalu International Airport. Perfectly positioned above Putatan Mall, the hotel offers unmatched convenience with direct access to shopping, dining, and entertainment for both overseas and domestic holiday makers.
Each room is thoughtfully designed for comfort and style, featuring modern amenities such as air-conditioning, flat-screen TV, high-speed WiFi, and elegant private bathrooms with walk-in showers and premium toiletries. Select rooms boast stunning views of South China Sea or Mount Kinabalu – ideal for waking up to Sabah natural’s beauty.
Families can enjoy quality time at the Games Room, while adults relax at the Bar Lounge or enjoy karaoke in a vibrant setting. The hotel’s Coffee House serves a delightful mix of local and Western cuisine, and the Sunset Terrace offers an unforgettable dining experience against a breathtaking backdrop.
Leisure continues with a refreshing outdoor pool, a fully equipped gym, and a tranquil spa offering indulgent treatments to help you unwind.
For memorable events, the hotel’s Convention Center features a grand ballroom and versatile function rooms for up to 450 guests, supported by a dedicated event teams and modern facilities.
With everything you need under one roof – including direct access to Putatan Mall – Pan Borneo Hotel Kota Kinabalu combines comfort, convenience, and elegance, making it the perfect choice for a truly elevated family escape in Sabah.
Couples in particular like the location – they rated it 8.6 for a two-person trip.
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Guest reviews
Categories:
Staff
8.8
Facilities
8.4
Cleanliness
8.6
Comfort
8.6
Value for money
8.6
Location
8.5
Free Wifi
7.2
Low score for Kota Kinabalu
Select topics to read reviews:
Guests who stayed here loved
P
Peter
United States
“Very friendly & helpful staff. Clean. Great shower.”
Dana
South Korea
“The beds were super comfy. Breakfast was pretty good. And staff are friendly.”
Steven
Malaysia
“The room is very clean and comfortable , affordable price and nice parking”
Ahmad
Malaysia
“Room is much way comfort, really like it with the view which is the best standard for 4 star hotel. Breakfast not so impressed, need more improvement such as menu (certain food are tasteless), do open mini stall for omelet, eggs with variety to...”
Ebby
Malaysia
“Good rooms and good customer service excellent workers”
Dzairee5335
Malaysia
“The room is nice and comfy for my family of 4 (age 2 and 4) The room is bigger than most hotel. The check in and check out process is also very fast and excellent.”
Najwa
Malaysia
“The room was spacious & sparkling clean. Food was great, staff were definitely polite. Will definitely stay here again in future”
Nicole
Taiwan
“I already wrote a review a few days ago. The staff are still nice. The room I was given this time was in very good condition. No complaints”
Mohd
Malaysia
“All near the hotel bank restaurant 7eleven phone store klinik mall everything etc.”
Nurul
Malaysia
“located near town.clean ,big and my kid love the pool so much. .will come again!”
Hotel area info
Restaurants
1 Restaurant On Site
Coffee House
Open for
Breakfast • Lunch • Dinner
Dietary options
Halal
House rules
Pan Borneo Hotel Kota Kinabalu takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 3 years
Extra bed upon request
MYR 80 per child, per night
Crib upon request
Free
4 - 15 years
Extra bed upon request
MYR 80 per child, per night
16+ years
Extra bed upon request
MYR 150 per person, per night
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Must-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Pan Borneo Hotel Kota Kinabalu of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
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United States“Very friendly & helpful staff. Clean. Great shower.”
South Korea“The beds were super comfy. Breakfast was pretty good. And staff are friendly.”
Malaysia“The room is very clean and comfortable , affordable price and nice parking”
Taiwan“I already wrote a review a few days ago. The staff are still nice. The room I was given this time was in very good condition. No complaints”
