Condo Hotel
Airport shuttle

THE FACE Suites

1020, Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.4
Very Good
2,019 reviews

Fantastic stay with family here,the room was big and clean

Wong Malaysia

the swimming pool has nice view. it’s near to city center

Wee Taiwan

clean , great space , very well furnished with all the facilities.

Drg Indonesia

all good for myfamily..them so happy...security from foreigner also good when talk with customer..

Abd Malaysia

Spacious, well-equiped hotel room, feel like home. The location is also strategic to most of the point of interest.

Kong Malaysia

The suite was very apt for a family of 4 with 2 rooms and 2 queen sized bed along with a living room. The Pool was closed for maintenance and no information was given to us prior hand while booking.

Ankit India

location, roof top swimming pool, cleanliness, staff rather everything

Mansoor Saudi Arabia

1) Swimming (infinity) pool on the 51st floor 2) Hotel-like lobby 3) Fairly good semi-buffet breakfast 4) Friendly staff

Song-il South Korea

A very spacious apartment with everything you might need. A perfect place to stay for a week and longer. A swimming pool is even better than on the photos.

Anton Russia

the location is great, near the DangWangi station and Bukit Nana station, easy to access anywhere in KL. just a 10 minute walk so you can go to Twin towers

Anh Vietnam
8.4
Very Good
2,019 reviews
  • What guests loved the most:
  • “Fantastic stay with family here,the room was big and clean”
    Wong Wong Malaysia Malaysia
  • “the swimming pool has nice view. it’s near to city center”
    Wee Wee Taiwan Taiwan
  • “clean , great space , very well furnished with all the facilities.”
    Drg Drg Indonesia Indonesia
  • “all good for myfamily..them so happy...security from foreigner also good when talk with customer..”
    Abd Abd Malaysia Malaysia
  • “Spacious, well-equiped hotel room, feel like home. The location is also strategic to most of the point of interest.”
    Kong Kong Malaysia Malaysia
  • “The suite was very apt for a family of 4 with 2 rooms and 2 queen sized bed along with a living room. The Pool was closed for maintenance and no information was given to us prior hand while booking.”
    Ankit Ankit India India
  • “location, roof top swimming pool, cleanliness, staff rather everything”
    Mansoor Mansoor Saudi Arabia Saudi Arabia
  • “1) Swimming (infinity) pool on the 51st floor 2) Hotel-like lobby 3) Fairly good semi-buffet breakfast 4) Friendly staff”
    Song-il Song-il South Korea South Korea
  • “A very spacious apartment with everything you might need. A perfect place to stay for a week and longer. A swimming pool is even better than on the photos.”
    Anton Anton Russia Russia
  • “the location is great, near the DangWangi station and Bukit Nana station, easy to access anywhere in KL. just a 10 minute walk so you can go to Twin towers”
    Anh Anh Vietnam Vietnam

Categories:

  • Staff8.7
  • Facilities8.6
  • Cleanliness8.9
  • Comfort8.9
  • Value for money8.7
  • Location8.9
  • Free WiFi8.2
Apartments
Kitchen
View
Swimming pool
Washing machine
Free WiFi
Free parking
Air conditioning
Private Bathroom
24-hour front desk

Stay in the heart of Kuala Lumpur – Great location - show map

You're eligible for a Genius discount at THE FACE Suites! To save at this property, all you have to do is sign in.

Featuring an infinity pool and fitness center, THE FACE Suites offers accommodations in Kuala Lumpur, 1,000 feet from Starhill Gallery. Guests can enjoy the on-site bar.

Each room includes a flat-screen TV with cable channels. You will find a kettle in the room. For your comfort, you will find bath robes, free toiletries and a hair dryer.

You will find a 24-hour front desk at the property.

It is 2,950 feet to Berjaya Times Square, while Menara KL Tower is 1.2 mi from the property. The nearest airport is Sultan Abdul Aziz Shah Airport, 11 mi from THE FACE Suites.

Located next to the infinity pool on the Sky Deck at Level 51, Deep Blue Restaurant & Bar serves up a variety of food and beverages. It also features a resident DJ. Guests can enjoy casual dining at Cafe iL Viso on the ground floor.

This is our guests' favorite part of Kuala Lumpur, according to independent reviews.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

THE FACE Suites has been welcoming Booking.com guests since Jan 27, 2016

Show me more
Most popular amenities
Outdoor swimming pool
Free WiFi
Free parking
Airport shuttle
Family rooms
Fitness center
Non-smoking rooms
Restaurant
Bar
Breakfast

Property Highlights

Located in the real heart of Kuala Lumpur, this property has an excellent location score of 8.9!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, Halal, Asian, American

Free Private Parking Available On Site

Saved to 24519 lists

Reliable Info
Guests say the description and photos for this property are very accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Sleeps
 
1 queen bed
1 queen bed
1 queen bed
Bedroom 1:
1 full bed
Bedroom 2:
1 queen bed
Bedroom 1:
1 full bed
Bedroom 2:
1 queen bed
Bedroom 1:
1 full bed
Bedroom 2:
1 queen bed
Bedroom 1:
1 twin bed
Bedroom 2:
1 full bed
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Guest reviews
Categories:
Staff
8.7
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.7
Location
8.9
Free WiFi
8.2

Select topics to read reviews:

See what guests loved the most:

  • Wong
    MalaysiaMalaysia
    “Fantastic stay with family here,the room was big and clean”
  • Wee
    TaiwanTaiwan
    “the swimming pool has nice view. it’s near to city center”
  • Drg
    IndonesiaIndonesia
    “clean , great space , very well furnished with all the facilities.”
  • Abd
    MalaysiaMalaysia
    “all good for myfamily..them so happy...security from foreigner also good when talk with customer..”
  • Kong
    MalaysiaMalaysia
    “Spacious, well-equiped hotel room, feel like home. The location is also strategic to most of the point of interest.”
  • Ankit
    IndiaIndia
    “The suite was very apt for a family of 4 with 2 rooms and 2 queen sized bed along with a living room. The Pool was closed for maintenance and no information was given to us prior hand while booking.”
  • Mansoor
    Saudi ArabiaSaudi Arabia
    “location, roof top swimming pool, cleanliness, staff rather everything”
  • Song-il
    South KoreaSouth Korea
    “1) Swimming (infinity) pool on the 51st floor 2) Hotel-like lobby 3) Fairly good semi-buffet breakfast 4) Friendly staff”
  • Anton
    RussiaRussia
    “A very spacious apartment with everything you might need. A perfect place to stay for a week and longer. A swimming pool is even better than on the photos.”
  • Anh
    VietnamVietnam
    “the location is great, near the DangWangi station and Bukit Nana station, easy to access anywhere in KL. just a 10 minute walk so you can go to Twin towers”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is there a bathtub in the washroom？
    Please be informed that only few room type have bathtub which is 2 bedroom premier.
    Answered on 10 January 2020
  • Hello I am visiting with my husband and 7year old daughter what room do you suggest. Can we get a separate 2 bedrooms
    Please be informed that you can booked for 2 bedroom suites. Our 2bedroom suites is separate bedrooms with door.
    Answered on 16 January 2021
  • Is your pool open for swimming during this mco?
    Dear Ms/Mr. Warmest Greetings From THE FACE Suites! Please be informed that swimming pool close during this MCO.
    Answered on 8 February 2021
  • Since MCO has ended, is the infinity pool open?
    Yes, our pool is open based on the RMCO SOP by the government.
    Answered on 18 July 2020
  • Is there stovetop for cooking? And dishes?
    Dear Ms/Mr, Warmest Greetings From THE FACE Suites! Please be inform we have electric stove top and dishes in all our room. Best Regards, Yuki Re..
    Answered on 20 October 2019
  • Still looking?

Host Info

Company review score: 8.6Based on 1,986 reviews from 1 property
1 managed property

Property info

An all-suite hotel located in the heart of Kuala Lumpur comprising of 200 units of sheer luxury and exclusivity with an inspired design and attention to details in the city with a view of stunning Kuala Lumpur's skyline. Designed to cater the need for business and leisure travelers, the hotel offers One Bedroom and Two Bedroom ranging from 83 sqm to 138 sqm with categories from Superior, Deluxe, and Premier to Grand Premier. The suites are fully furnished with integrated living room, kitchenette that are equipped with modern appliances, bedroom, en suite bathroom and a work or study area. Other facilities in the suites would be LED TV with 40 ASTRO channels which includes 9 sports channels, wired and wireless internet access (Wi-Fi), washing machine and dryer, and iron with ironing board. The infinity pool located on the 51st floor, offers panoramic views of the Kuala Lumpur's skyline where guests can dip and relax in the pool with views of Petronas Twin Towers and KL Tower as the backdrop. Other facilities available are children's wading pool, gymnasium with latest gym and cardio equipment.

Neighborhood info

Strategically located at Jalan Sultan Ismail, THE FACE Suites is surrounded by major expressways that are easily accessible for cars and public transportation that are within walking distance such as the nearest subway train Dang Wangi LRT and Bukit Nanas Monorail. The hotel is also a central to notable corporate offices in the Central Business District (CBD). It is also a short walking distance to the iconic Petronas Twin Towers, KL Tower, shopping malls and entertainments.

Languages Spoken

English,Malay,Chinese
Area info *
1 Restaurant On Site

    Deep Blue Restaurant & Bar

    Open for: Breakfast, Dinner, Cocktail hour

    Menu: À la carte

Amenities of THE FACE Suites
Most popular amenities
Outdoor swimming pool
Free WiFi
Free parking
Airport shuttle
Family rooms
Fitness center
Non-smoking rooms
Restaurant
Bar
Breakfast
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Dining table
  • Toaster
  • Stovetop
  • Dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Refrigerator
  • Kitchenette
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Ironing facilities
  • Iron
Accessibility
  • Upper floors accessible by elevator
Outdoors
  • Outdoor furniture
  • Sun deck
Common Areas
  • Shared lounge/TV area
Outdoor swimming pool
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
Spa
  • Kids' pool
  • Fitness
  • Beach chairs/Loungers
  • Fitness center
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Room service
  • Restaurant
Activities
  • Happy hour
    Additional charge
Services & Extras
  • Wake-up service
Outdoor & View
  • View
Transportation
  • Airport shuttle
    Additional charge
Front Desk Services
  • Concierge
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Carbon monoxide detector
  • Safe
Languages Spoken
  • English
  • Malay
  • Chinese
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

THE FACE Suites takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 21

Mastercard Visa American Express THE FACE Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Pets

Pets are not allowed.

The fine print

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please present the same credit card used to guarantee your booking when checking in at the hotel.
Please note that hotel may contact the cardholder for verification purposes.
Please present the same credit card used to guarantee your booking when checking in at the hotel.
Please note that hotel may contact the cardholder for verification purposes.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

This property does not accommodate bachelor(ette) or similar parties.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform THE FACE Suites of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Infinity Pool: Closed from Mon, Oct 10, 2022 until Sat, Oct 15, 2022

FAQs about THE FACE Suites

  • THE FACE Suites has 1 restaurant:

    • Deep Blue Restaurant & Bar

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • You can choose from a number of accommodation options at THE FACE Suites (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • THE FACE Suites offers the following activities/services (charges may apply):

    • Fitness center
    • Swimming pool
    • Happy hour
    • Fitness

  • The prices at THE FACE Suites may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, THE FACE Suites is popular with guests booking family stays.

  • You can choose from a number of accommodation options at THE FACE Suites (subject to availability) that can accommodate:

    • 2 guests
    • 3 guests
    • 4 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Check-in at THE FACE Suites is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at THE FACE Suites can enjoy a highly-rated breakfast during their stay (guest review score: 6.7).

    Breakfast option(s) include:

    • Continental
    • Halal
    • Asian
    • American
    • À la carte

  • THE FACE Suites is 2,300 feet from the center of Kuala Lumpur.