Condo Hotel THE FACE Suites

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

1020, Jalan Sultan Ismail, 50250 Kuala Lumpur, Malaysia – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.5
Very Good
2,526 reviews

24/7 multiple entry car park and concierge service, within walking distance to MRT station

Yew Malaysia

The awesome service, room, facilities and of course the view.

Hanani Malaysia

The suite clean, cool, and the interior so nice. Mattresses n pillows are very comfortable. 👍

Fathulmuin Malaysia

Place is clean and ready when I checked in. The room is bright and comfy. The amenities is adequate. Parking space is brightly lit and adequate.

Alvin Malaysia

the room is clean, nice view, quite, cozy, comfortable. The bed is comfortable n clean. toilet is clean, beautiful, spacious. overall the suite is excellent. would come and stay here again

Nur Malaysia

the room is very clean and comfortable. very satisfied.

Nazirah Malaysia

Facilities. Easy access to parking lots. Room was clean and comfortable. Got a room overlooking the KL tower, too bad klcc wasn’t in sight due to the new building next door. Staff was friendly. Easy checking in and out. Great location in the middle of the city.

Puteri Malaysia

It has a great location and the room is very nice, clean and comfortable. It has all the things you might need to stay there so I enjoy the place because of this.

Alfredo Malaysia

I like everything about my stay at THE FACE Suites. We also got the view of KL Towers. It was also close to eating places such as, Line Clear Nasi Kandar, Homst

Miskiah Malaysia

The room was bright and well equipped. Air conditioning is cold. Appreciate the room was cooled upon my check in. Check in staff friendly and prompt. Check out was equally fast and I like the gesture to provide free parking. There are ample space with brightly lit parking lot.

Alvin Malaysia
8.5
Very Good
2,526 reviews
  • What guests loved the most:
  • “24/7 multiple entry car park and concierge service, within walking distance to MRT station”
    Yew Yew Malaysia Malaysia
  • “The awesome service, room, facilities and of course the view.”
    Hanani Hanani Malaysia Malaysia
  • “The suite clean, cool, and the interior so nice. Mattresses n pillows are very comfortable. 👍”
    Fathulmuin Fathulmuin Malaysia Malaysia
  • “Place is clean and ready when I checked in. The room is bright and comfy. The amenities is adequate. Parking space is brightly lit and adequate.”
    Alvin Alvin Malaysia Malaysia
  • “the room is clean, nice view, quite, cozy, comfortable. The bed is comfortable n clean. toilet is clean, beautiful, spacious. overall the suite is excellent. would come and stay here again”
    Nur Nur Malaysia Malaysia
  • “the room is very clean and comfortable. very satisfied.”
    Nazirah Nazirah Malaysia Malaysia
  • “Facilities. Easy access to parking lots. Room was clean and comfortable. Got a room overlooking the KL tower, too bad klcc wasn’t in sight due to the new building next door. Staff was friendly.”
    Puteri Puteri Malaysia Malaysia
  • “It has a great location and the room is very nice, clean and comfortable. It has all the things you might need to stay there so I enjoy the place because of this.”
    Alfredo Alfredo Malaysia Malaysia
  • “I like everything about my stay at THE FACE Suites. We also got the view of KL Towers. It was also close to eating places such as, Line Clear Nasi Kandar, Homst”
    Miskiah Miskiah Malaysia Malaysia
  • “The room was bright and well equipped. Air conditioning is cold. Appreciate the room was cooled upon my check in. Check in staff friendly and prompt.”
    Alvin Alvin Malaysia Malaysia

Categories:

  • Staff8.6
  • Facilities8.7
  • Cleanliness8.9
  • Comfort8.9
  • Value for money8.5
  • Location8.8
  • Free WiFi8.2
Apartments
Kitchen
View
Outdoor pool
Washing machine

Stay in the heart of Kuala Lumpur – Great location - show map

You're eligible for a Genius discount at THE FACE Suites! To save at this property, all you have to do is sign in.

Featuring an infinity pool and fitness center, THE FACE Suites offers accommodations in Kuala Lumpur, 1,000 feet from Starhill Gallery. Guests can enjoy the on-site bar.

Each room includes a flat-screen TV with cable channels. You will find a kettle in the room. For your comfort, you will find bath robes, free toiletries and a hair dryer.

You will find a 24-hour front desk at the property.

It is 2,950 feet to Berjaya Times Square, while Menara KL Tower is 1.2 mi from the property. The nearest airport is Sultan Abdul Aziz Shah Airport, 11 mi from THE FACE Suites.

Located next to the infinity pool on the Sky Deck at Level 51, Deep Blue Restaurant & Bar serves up a variety of food and beverages. It also features a resident DJ. Guests can enjoy casual dining at Cafe iL Viso on the ground floor.

This is our guests' favorite part of Kuala Lumpur, according to independent reviews.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

THE FACE Suites has been welcoming Booking.com guests since Jan 27, 2016

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Most popular amenities

1 swimming pool
Free WiFi
Free parking
Airport shuttle
Family rooms
Bar

Property Highlights

Located in the real heart of Kuala Lumpur, this property has an excellent location score of 8.8!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Continental, Halal, Asian, American

Free Private Parking Available On Site

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Reliable Info
Guests say the description and photos for this property are accurate.

Availability

When would you like to stay at THE FACE Suites?

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Approximate prices in USD for a 1-night stay
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Sleeps Accommodation Type Price
Max adults: 2
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Max adults: 2
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Max adults: 2
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Max adults: 4. Max children: 2
Two-Bedroom Superior
  • Bedroom 1: 1 queen bed
  • Bedroom 2: 1 full bed
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Max adults: 4. Max children: 2
Deluxe Two-Bedroom Suite
  • Bedroom 1: 1 queen bed
  • Bedroom 2: 1 full bed
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Max adults: 4. Max children: 2
Two-Bedroom Premier
  • Bedroom 1: 1 queen bed
  • Bedroom 2: 1 full bed
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Lock in a great price for your upcoming stay

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Guest reviews

8.5
Very Good · 2,526 reviews
Read all reviews
  • Staff8.6
  • Facilities8.7
  • Cleanliness8.9
  • Comfort8.9
    Room size
  • Value for money8.5
  • Location8.8
  • Free WiFi8.2

Select topics to read reviews:

See what guests loved the most:

  • Yew Malaysia

    “24/7 multiple entry car park and concierge service, within walking distance to MRT station”

  • Hanani Malaysia

    “The awesome service, room, facilities and of course the view.”

  • Fathulmuin Malaysia

    “The suite clean, cool, and the interior so nice. Mattresses n pillows are very comfortable. 👍”

  • Alvin Malaysia

    “Place is clean and ready when I checked in. The room is bright and comfy. The amenities is adequate. Parking space is brightly lit and adequate.”

  • Nur Malaysia

    “the room is clean, nice view, quite, cozy, comfortable. The bed is comfortable n clean. toilet is clean, beautiful, spacious. overall the suite is excellent. would come and stay here again”

  • Nazirah Malaysia

    “the room is very clean and comfortable. very satisfied.”

  • Puteri Malaysia

    “Facilities. Easy access to parking lots. Room was clean and comfortable. Got a room overlooking the KL tower, too bad klcc wasn’t in sight due to the new building next door. Staff was friendly. Easy checking in and out. Great location in the middle of the city.”

  • Alfredo Malaysia

    “It has a great location and the room is very nice, clean and comfortable. It has all the things you might need to stay there so I enjoy the place because of this.”

  • Miskiah Malaysia

    “I like everything about my stay at THE FACE Suites. We also got the view of KL Towers. It was also close to eating places such as, Line Clear Nasi Kandar, Homst”

  • Alvin Malaysia

    “The room was bright and well equipped. Air conditioning is cold. Appreciate the room was cooled upon my check in. Check in staff friendly and prompt. Check out was equally fast and I like the gesture to provide free parking. There are ample space with brightly lit parking lot.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About THE FACE Suites

Welcoming Booking.com guests since Jan 27, 2016

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Is there a bathtub in the washroom？

    Please be informed that only few room type have bathtub which is 2 bedroom premier.

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    Asked about: Deluxe One-Bedroom Suite • Answered on January 10, 2020
  • Since MCO has ended, is the infinity pool open?

    Yes, our pool is open based on the RMCO SOP by the government.

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    Asked about: Two-Bedroom Superior • Answered on July 18, 2020
  • Is there stovetop for cooking? And dishes?

    Dear Ms/Mr, Warmest Greetings From THE FACE Suites! Please be inform we have electric stove top and dishes in all our room. Best Regards, Yuki Reservation Team

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    Asked about: Premier One-Bedroom Suite • Answered on October 20, 2019
  • Hi, just wondering I can doing own decoration in room for celebration and also early check in for prepare before 11am?

    In line with the CMCO, we would like to inform that no gathering, party and special decoration to be permitted in all guest rooms until further notice for the safety and well being of our guests.

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    Asked about: Superior One-Bedroom Suite • Answered on December 30, 2020
  • Hi, do your suites provide saucepan / pot for cooking?

    Please be informed that in all our suites we do provide cooking pot and cooking bowl.

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    Asked about: Superior One-Bedroom Suite • Answered on March 14, 2021
  • Swimming pool already open or not yet ?

    Dear Ms/Mr. Warmest Greetings From THE FACE Suites! Please be informed that our swimming still close until further notice.

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    Answered on September 13, 2021
  • Are the swimming pool open now

    Please be informed our swimming pool, GYM and SkyDeck is open now. Kindly be informed there will be time slot allowed for entry and it is based on first come first serve basis.

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    Asked about: Two-Bedroom Superior • Answered on November 8, 2021
  • Any 3 bedroom suite ?

    Dear Ms/Mr, Warmest Greetings From THE FACE Suites! Please be inform our 2 Bedroom Grand Premier have 3 bedroom in one suite. This room categories only available for email or phone call booking only. Best Regards, Yuki Reservation Team

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    Answered on October 25, 2019
  • Is your pool open for swimming during this mco?

    Dear Ms/Mr. Warmest Greetings From THE FACE Suites! Please be informed that swimming pool close during this MCO.

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    Asked about: Superior One-Bedroom Suite • Answered on February 8, 2021
  • Can i know how much deposit?

    Dear Ms/Mr. Warmest Greetings From THE FACE Suites! please be inform that miscellaneous/security deposit collected will be minimum MYR300.00nett per room per night either by credit card or cash.

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    Answered on May 17, 2021
  • Is the pool open on 17/9?

    Dear Ms/Mr. Warmest Greetings From THE FACE Suites! Please be informed that at this moment our swimming pool and sky deck still close until further notice.

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    Asked about: Two-Bedroom Superior • Answered on September 11, 2021
  • How much breakfast for 1 person?

    Breakfast for adult is MYR35.00nett per night and child 4-11 years old is MYR18.00nett per night.

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    Asked about: Superior One-Bedroom Suite • Answered on August 25, 2020
  • Hi do you have a wifi?

    Yes, We do provide wifi in all our suites.

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    Asked about: Deluxe Two-Bedroom Suite • Answered on January 15, 2021
  • Hi can pay at the property?

    Dear Ms/Mr. Warmest Greetings From THE FACE Suites! Please be advise that before you proceed the booking please choose payment method "Pay at the property"

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    Answered on May 16, 2021
  • Hello , i wanna ask. There is a unit which has 3 or 4 rooms inside the same unit?

    Dear Ms/Mr. Warmest Greetings From THE FACE Suites! Please be informed that we only have 1 bedroom suites and 2 bedroom suites.

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    Answered on November 4, 2021
  • Did hotel provide early check-in or got keep laggage service if arrived early?

    We would like to remind our official check in time starts from 03:00 PM and check out by 12:00 noon. Early check in is subject to our room available. If we do not have any room ready on your arrival time you keep your luggage in our luggage store.

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    Asked about: Superior One-Bedroom Suite • Answered on December 10, 2021
  • Hi may i know did have a washing machine in the room? Washing machine with dryer?

    Please be informed that in all our suites have include wash and dryer.

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    Answered on November 27, 2021
  • Check-in allowed during this MCO? You have rooms with balcony or windows can be opened for fresh air in ?

    Warmest Greetings From THE FACE Suites! THE FACE Suites is only open for the current in-house guests and guest with the approval with the letter only(company & MITI). We are not accepting leisure, social and tourism purposes.

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    Answered on August 6, 2021
  • Hi.. is the pool open this week ? how do i book room facing the kL tower or the KLCC ?

    Dear Ms/Mr. Warmest Greetings From THE FACE Suites! Please be informed our swimming pool, GYM and SkyDeck is open now. Kindly be informed there will be time slot allowed for entry and it is based on first come first serve basis.

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    Answered on September 30, 2021
  • May I know which room got bathtub? It is because I saw your comment saying Grand Premier room has, but I did not see the selection of this room

    Please be informed that room with bathtub is 1 bedroom Grand Premier and 2 bedroom Premier.

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    Answered on November 15, 2020

Host Info

Host Review Score 8.6

An all-suite hotel located in the heart of Kuala Lumpur comprising of 200 units of sheer luxury and exclusivity with an inspired design and attention to details in the city with a view of stunning Kuala Lumpur's skyline. Designed to cater the need for business and leisure travelers, the hotel offers One Bedroom and Two Bedroom ranging from 83 sqm to 138 sqm with categories from Superior, Deluxe, and Premier to Grand Premier. The suites are fully furnished with integrated living room, kitchenette that are equipped with modern appliances, bedroom, en suite bathroom and a work or study area. Other facilities in the suites would be LED TV with 40 ASTRO channels which includes 9 sports channels, wired and wireless internet access (Wi-Fi), washing machine and dryer, and iron with ironing board. The infinity pool located on the 51st floor, offers panoramic views of the Kuala Lumpur's skyline where guests can dip and relax in the pool with views of Petronas Twin Towers and KL Tower as the backdrop. Other facilities available are children's wading pool, gymnasium with latest gym and cardio equipment.

Strategically located at Jalan Sultan Ismail, THE FACE Suites is surrounded by major expressways that are easily accessible for cars and public transportation that are within walking distance such as the nearest subway train Dang Wangi LRT and Bukit Nanas Monorail. The hotel is also a central to notable corporate offices in the Central Business District (CBD). It is also a short walking distance to the iconic Petronas Twin Towers, KL Tower, shopping malls and entertainments.

Languages spoken: English, Malay, Chinese

Area Info *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Menara KL Tower
    0.4 miles
  • Capital Square
    0.4 miles
  • Petronas Philharmonic Hall KLCC
    0.5 miles
  • Parkson Maju Junction Mall
    0.5 miles
  • The Weld
    0.6 miles
  • Petronas Twin Towers
    0.6 miles
  • Malaysian Philharmonic Orchestra
    0.6 miles
  • Petrosains, The Discovery Centre
    0.6 miles
Restaurants & cafes
  • Restaurant Atmosphere 360 Revolving Restaurant
    0.8 miles
  • Cafe/Bar Heli Lounge Bar
    1 miles
  • Cafe/Bar Starbucks @ Berjaya Central Park
    0.1 miles
  • Restaurant Nasi Kandar Pelita
    0.2 miles
  • Cafe/Bar Hard Rock Cafe
    0.2 miles
  • Restaurant TheLove@Matic
    0.3 miles
Top attractions
  • Suria KLCC
    0.6 miles
  • Aquaria KLCC
    0.7 miles
  • KLCC Park
    0.8 miles
  • Bank Negara Malaysia Museum and Art Gallery
    0.9 miles
  • Pavilion Kuala Lumpur
    0.9 miles
  • Starhill Gallery
    1 miles
  • Berjaya Times Square
    1.2 miles
  • Dinner In The Sky Malaysia
    1.3 miles
  • Islamic Arts Museum Malaysia
    1.5 miles
  • TREC KL
    1.7 miles
Public transit
  • Train Dang Wangi
    0.2 miles
  • Train Medan Tuanku Monorail Station
    0.3 miles
Closest Airports
  • Sultan Abdul Aziz Shah Airport
    10.8 miles
  • Kuala Lumpur International Airport
    28 miles
How to get to THE FACE Suites from Kuala Lumpur International Airport
    Car
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.
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1 Restaurant On Site

    Deep Blue Restaurant & Bar

    Open for: Breakfast, Dinner, Cocktail hour

    Menu: À la carte

Amenities of THE FACE Suites

Most popular amenities

1 swimming pool
Free WiFi
Free parking
Airport shuttle
Family rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Towels/Sheets (extra fee)
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
Outdoors
Sit back and relax
  • Outdoor furniture
  • Sun deck
Kitchen
Freedom to eat when you want
  • Dining table
  • Toaster
  • Stovetop
  • Dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Washing machine
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
Extra comfort
  • Socket near the bed
  • Clothes rack
  • Tile/Marble floor
  • Soundproof
  • Private entrance
  • Ironing facilities
  • Iron
  • Safe
Outdoor & View
Enjoy the view
  • View
Services & Extras
  • Wake-up service
Activities
  • Happy hour Additional charge
Living Area
Space for everyone to be together
  • Dining area
  • Sofa
  • Sitting area
  • Desk
Media & Technology
Fun for everyone under one roof
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water
  • Wine/Champagne Additional charge
  • Packed lunches
  • Breakfast in the room
  • Bar
  • Room service
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
Transportation
  • Airport shuttle (additional charge)
Front Desk Services
  • Concierge
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Nightclub/DJ Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Carbon monoxide detector
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
  • Open all year
  • Opening times
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Pool is on rooftop
Spa
  • Fitness
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Fitness center
Common Areas
  • Shared lounge/TV area
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Elevator
  • Family rooms
  • Non-smoking rooms
Languages Spoken
  • English
  • Malay
  • Chinese
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules
THE FACE Suites takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 21

Mastercard Visa American Express THE FACE Suites accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Pets

Pets are not allowed.

The fine print

Please present the same credit card used to guarantee your booking when checking in at the hotel.

Please note that hotel may contact the cardholder for verification purposes. Please be informed that THE FACE Suites Kuala Lumpur availability for rooms is limited to essential/non-leisure guests as permitted by the government. Travelers are advice to get authorities approval letter for interdistrict/interstate travel (MITI/PDRM Letter). Some of the hotel's recreational facilities, services and dining outlets are temporarily unavailable until further notice.

Please present the same credit card used to guarantee your booking when checking in at the hotel.

Please note that hotel may contact the cardholder for verification purposes.

Please note that there will be a power shutdown in the hotel on 10 November 2020 from 09:00 to 18:00 due to electrical power servicing work.

Please be informed that THE FACE Suites Kuala Lumpur is only open for the current in-house guests and guest with the approval with the letter only during the lockdown period of 1-14 June 2021.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

This property does not accommodate bachelor(ette) or similar parties.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform THE FACE Suites of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about THE FACE Suites

  • THE FACE Suites offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Happy hour
    • Nightclub/DJ

  • From the nearest airport, you can get to THE FACE Suites by:

    • Car 1h

  • THE FACE Suites has 1 restaurant:

    • Deep Blue Restaurant & Bar

  • You can choose from a number of accommodation options at THE FACE Suites (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • THE FACE Suites is 2,300 feet from the center of Kuala Lumpur.

  • Check-in at THE FACE Suites is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at THE FACE Suites may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at THE FACE Suites can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Continental
    • Halal
    • Asian
    • American
    • À la carte

  • The following parking options are available to guests staying at THE FACE Suites (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Free parking

  • Yes, THE FACE Suites is popular with guests booking family stays.

  • You can choose from a number of accommodation options at THE FACE Suites (subject to availability) that can accommodate:

    • 2 guests
    • 4 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.