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Nestled in the very heart of Kuala Lumpur's Golden Triangle and just steps away from the Petronas Twin Towers and KLCC, The RuMa means home in its literal sense. A serene sanctuary amid the downtown hustle and bustle, it is a hotel that captures all the intimacy of a home run by an accomplished host. A stay will inspire you to uncover the city's origins and local heritage in a contemporary setting that exudes the soothing qualities of a true urban sanctuary. The RuMa's luxuriously appointed guest rooms and suites, many with breathtaking views across the city's famed skyline, not only pay tribute to its locale, they also embrace a new form of guest experience, unlike any in the region today. Once you arrive at The RuMa you enter a world that revolves around you. The RuMa covers all of your dining needs. ATAS celebrates unique local flavors in a contemporary fashion, while SEVEN Lobby Bar offer a selection of expertly curated and crafted classic cocktails and distillates, The LIBRARI is designated as the all-day venue for light meals and afternoon tea. The RuMas 6th floor represents an entirely new take on wellness. Immediately connected to the hotel's gorgeous 25-yard outdoor pool and sundeck, cantilevered from the building and overlooking KL's landmarks, as well as to SANTAI, a dynamic and versatile pool bar & lounge, UR SPA is about intelligent, genderless and result-driven treatments that work around our guests' schedule and combine Modern Science with Ancient Healing. Part of UR SPA are a state of-the-art Gym and a barber shop, operated by internationally famed barber and perfumery Truefitt & Hill, London.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

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Hotel chain/brand

Property highlights

Located in the heart of Kuala Lumpur, this hotel has an excellent location score of 9.5

Breakfast Info

Continental, Asian, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
2 twin beds
1 king bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.5
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
9.0
Location
9.5
Free Wifi
9.4
High score for Kuala Lumpur
Select topics to read reviews:

See what guests loved the most:

  • Dreyt
    United Arab Emirates United Arab Emirates
    New and nice design. Good location. Good and fat service
  • Abdul
    Philippines Philippines
    The interior. The service. The furniture. Did I say the interior?
  • Yen
    Malaysia Malaysia
    I was in town for work and I've heard of good reviews of RUMA. It exceeded my expectations as my stay was very comfortable. The design of the room is pleasant including the lighting and I could also work comfortably in my room as well as the room...

Hotel area info

Restaurants
3 Restaurants On Site

  • ATAS
    • Cuisine
      American • Malaysian • Asian • International • European
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal
  • SANTAI POOL & LOUNGE
    • Cuisine
      Malaysian • International
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Halal
  • SEVEN Lobby Bar
    • Cuisine
      Malaysian • International
    • Ambience
      Traditional • Modern

Amenities of The RuMa Hotel and Residences
Great facilities! Review score, 9.4

Most popular amenities
  • 2 swimming pools
  • Free Wifi
  • Free parking
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • 3 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
View
  • City view
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
Kitchen
  • Dining table
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Evening entertainment
    Additional charge
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Soundproof
  • Car rental
  • Laptop safe
  • Elevator
  • Fan
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
  • Pool bar
Pool 2 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
Spa
  • Kids' pool
  • Personal trainer
  • Fitness classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Fitness center
Languages Spoken
  • Mandarin
  • English
  • Malay
  • Cantonese

House rules
The RuMa Hotel and Residences takes special requests – add in the next step!

Check-in
From 下午3:00 to 下午11:30
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 上午12:00 to 下午12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
MYR 200 per child, per night
Crib upon request
Free
2+ years
Extra bed upon request
MYR 200 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print
Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The RuMa Hotel and Residences of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about The RuMa Hotel and Residences

  • Guests staying at The RuMa Hotel and Residences can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • Asian
    • Buffet

  • The RuMa Hotel and Residences offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Evening entertainment
    • Back massage
    • Spa lounge/Relaxation area
    • Full-body massage
    • Tour or class about local culture
    • Head massage
    • Spa facilities
    • Fitness classes
    • Personal trainer
    • Foot massage
    • Spa/Wellness packages
    • Fitness
    • Swimming pool
    • Hand massage
    • Walking tours
    • Neck massage
    • Couples' massage

  • Check-in at The RuMa Hotel and Residences is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The RuMa Hotel and Residences is 2,600 feet from the center of Kuala Lumpur. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at The RuMa Hotel and Residences may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at The RuMa Hotel and Residences include:

    • Double
    • Twin
    • Studio
    • Suite

  • The RuMa Hotel and Residences has 3 restaurants:

    • SANTAI POOL & LOUNGE
    • ATAS
    • SEVEN Lobby Bar