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The RuMa Hotel and Residences offers accommodations strategically located in the Kuala Lumpur City-Center district. It features an outdoor swimming pool and guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available throughout the property. It is 2297 feet to Petronas Twin Towers and Suria KLCC. The vibrant shopping district of Bukit Bintang is 0.6 mi away, while Starhill Gallery is 0.9 mi from the property. KL Tower and KL Upside Down House are within 1.4 mi from The RuMa Hotel and Residences. Kuala Lumpur International Airport is 41 mi away. Air-conditioned rooms are equipped with a desk and a flat-screen TV. The RuMa Hotel and Residences offers some units with city views, and the rooms are fitted with a coffee machine. At the accommodations all rooms are equipped with a seating area. Other facilities at the property include a fitness center. Guests can approach the 24-hour front desk for currency exchange, tour arrangements, ticketing and concierge services. The in-house restaurant, ATAS, serves up an authentic array of local Malaysian dishes as well as international fare. Breakfast is served every morning at the property.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

The RuMa Hotel and Residences has been welcoming guests since Oct 3, 2018
Hotel chain/brand:
The Leading Hotels of the World

Property Highlights

Located in the heart of Kuala Lumpur, this hotel has an excellent location score of 9.5

Breakfast Info

Continental, Vegetarian, Vegan, Gluten-free, Asian, American

Free private parking available at the hotel

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Room Type
2 twin beds
1 king bed
2 twin beds
1 king bed
1 king bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Bedroom :
1 king bed
Living room:
1 sofa bed
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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
High score for Kuala Lumpur
Select topics to read reviews:

See what guests loved the most:

  • Roberta
    Nice room and the room service good. They need to educate some of the staff - especially concierge and breakfast room.
  • Anupam
    The breakfast spread was good. Location was excellent and central with major shopping and attractions within walking distance
  • Alex
    United States of AmericaUnited States of America
    Incredibly beautiful property with amazing rooms and staff. Facilities were amazing and breakfast was a dream! Location is convenient to petronas towers and popular pavillion area for tourists!
  • Izzie
    The room decor is exquisite. Love the comfy bed, the bathtub, the breakfast. The pool is nice. The pool area is nice too. The attentive and resourceful staff. Wish I had a nice KL / KLCC view.
  • Josh
    Room ambience is great, however TV channels for some reason does not list music and radio channels for those of us who want to sleep with some soft and light music.
  • M
    Excellent hotel if you like luxury. Friendly staff, great breakfast on M floor (buffet), spacious rooms with good beds. Location in heart of KL. Swimming pool and drink/lunch facilities on the 6th floor.
  • Nurul
    I made the reservation the night before, for a short staycation treat to celebrate my husband’s birthday. The Ruma has been so great, they still help to put a little surprise when we got into the room. Big thanks! 🙏🏼 We ordered room services for...
  • Hamzajvm
    This is a phenomenal hotel. Staff were great from the moment we arrived. Check in was a breeze. The rooms and wonderful and the bathrooms are lovely. Breakfast is not to be missed. Few minutes walk to Pavilion Mall.
  • Muhammad
    The breakfast spread and the hospitality was what i like most.
  • Ayesha
    Aesthetic to look at, clean room, anything you need in the room can be done through whatsapp mobile.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi, Grand king room got bathtub?

    all our rooms come with bathtub
    Answered on 22 December 2020
  • did u provide complimentary rooms decoration for birthday?

    Yes, do advise us upon booking that you will be staying for occasion.
    Answered on 2 February 2021
  • Hi how is the flexi check in/out works?

    Good Day, We no longer have the 24 hours check in and check out. Thus, our standard check-in time is 3 pm (15:00hrs) onwards on the arrival date. Che..
    Answered on 24 December 2020
  • Hi is the coffee machine available in grand king room?

    all our rooms have a Nespresso coffee machine in the room
    Answered on 26 February 2021
  • is this room come with bathtub ?

    Please be inform that all room type are equip with bathtub
    Answered on 22 November 2021
  • Any free decoration with balloon or cake for birthday celebration?

    Complimentary minimalist decor and amenities will be arranged. Should you require more arrangements it will be chargeable
    Answered on 2 February 2021
  • Still looking?

Hotel area info *

3 Restaurants On Site

  • ATAS
    • Cuisine
      American • Malaysian • Asian • International • European
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
    • Cuisine
      Malaysian • International
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
  • SEVEN Lobby Bar
    • Cuisine
      Malaysian • International
    • Ambience
      Traditional • Modern

Amenities of The RuMa Hotel and Residences
Great facilities! Review score, 9.4

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • 3 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Walk-in closet
  • City view
  • View
  • Outdoor furniture
  • Sun deck
  • Dining table
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Evening entertainment
    Additional charge
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Soundproof
  • Car rental
  • Laptop safe
  • Elevator
  • Fan
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
  • Pool bar
Pool 2 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Kids' pool
  • Personal trainer
  • Fitness classes
  • Fitness
  • Fitness center
Languages Spoken
  • Mandarin
  • English
  • Malay
  • Cantonese

House rules

The RuMa Hotel and Residences takes special requests – add in the next step!


From 3:00 PM to 11:30 PM

Guests are required to show a photo ID and credit card at check-in


From 12:00 AM to 12:00 PM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
MYR 200 per child, per night
Crib upon request
2+ years
Extra bed upon request
MYR 200 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card JCB Diners Club American Express Cash The RuMa Hotel and Residences accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The RuMa Hotel and Residences of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about The RuMa Hotel and Residences

  • Check-in at The RuMa Hotel and Residences is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, The RuMa Hotel and Residences is popular with guests booking family stays.

  • Room options at The RuMa Hotel and Residences include:

    • Double
    • Twin
    • Studio
    • Suite

  • The prices at The RuMa Hotel and Residences may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The RuMa Hotel and Residences is 2,600 feet from the center of Kuala Lumpur. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at The RuMa Hotel and Residences can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • Asian
    • American

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The RuMa Hotel and Residences offers the following activities/services (charges may apply):

    • Fitness center
    • Evening entertainment
    • Tour or class about local culture
    • Personal trainer
    • Fitness
    • Walking tours
    • Swimming pool
    • Fitness classes

  • The RuMa Hotel and Residences has 3 restaurants:

    • SEVEN Lobby Bar
    • ATAS