You might be eligible for a Genius discount at U Hotel Penang. Sign in to check if a Genius discount is available for your selected dates.

Genius discounts at this property are subject to booking dates, stay dates, and other available deals.

Operating a 24-hour front desk, the strictly smoke-free U Hotel Penang features stylish and contemporary accommodations with free WiFi access throughout the property. It offers complimentary parking on site. Airport shuttle service can be arranged at a surcharge. Tastefully furnished, air-conditioned rooms come with a desk, clothes rack, in-room safe and a flat-screen TV with satellite channels. Electric kettle and hairdryer are also included. The private bathroom has shower facility, towels and free toiletries. At U Hotel Penang, the friendly staff can assist guests with car rentals, laundry services and tour arrangements. Luggage storage facility is available, while fax/photocopying can be done at the business center. The hotel is 0.7 mi from University Science Malaysia (USM) and 1.4 mi from Queensbay Mall. Penang Bridge is 3.4 mi away, while Penang International Airport is accessible with a 3.7 mi drive.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Sign in, save money

Sign in, save money

Sign in to see if you can save 10% or more at this property.

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Guest reviews

Categories:

Staff
8.6
Facilities
8.2
Cleanliness
8.5
Comfort
8.4
Value for money
8.3
Location
8.7
Free Wifi
7.6
Select topics to read reviews:

Guests who stayed here loved

  • Targets
    Malaysia Malaysia
    The staffs were very helpful and the service was good..loved the hotel.
  • Tarungsrt
    Thailand Thailand
    I like the design of the room .Nice room, clean and comfortable for you guys to stay on vacation or business trip . It’s near USM. The service is great. For the location , near Lotus, convenient store and bus stop. :))
  • Ilmi
    Malaysia Malaysia
    The water pressure was very strong and everything was clean and comfortable. The staff was nice too.
  • Wei
    Malaysia Malaysia
    strategic location, ease of access to eateries and convenient shop
  • Saad
    Malaysia Malaysia
    Strategic location, got free parking, got so many facilities in the near area.
  • Ayesha
    Malaysia Malaysia
    The hotel is about the center, so it is easy to go to Georgetown and go to Seberang. The hotel is very nice and easy to park the car. Overall great and wish to stay again if I come to Penang.
  • Angelia
    Thailand Thailand
    Location is perfect as it's near to supermarket and many restaurants.
  • Harith
    Malaysia Malaysia
    Great location, had to validate credit card every time you exit the parking at the back of the hotel, quite different from the last time I was here which uses card access which is way easier. Ample parking and there's security.
  • Faisal
    Australia Australia
    Great location , great staff. Happy with my choice.
  • Bee
    Malaysia Malaysia
    Location was superb - restaurants and pasar malam either within walking distance or 5 min drive away, coffee bean downstairs and for room service was such a bonus (love coffee bean), super clean room, love the card access lift for added security,...

Hotel area info

Amenities of U Hotel Penang
Great facilities! Review score, 8.2

Most popular amenities

  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • Facilities for disabled guests

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens

View

  • City view

Kitchen

  • Electric kettle

Room Amenities

  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Telephone

Food & Drink

  • Coffee house on site

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

    Services

    • Daily housekeeping
    • Baggage storage
    • Wake-up service
    • Fax/Photocopying
      Additional charge
    • 24-hour front desk
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • Safe

    General

    • Air conditioning
    • Smoke-free property
    • Hardwood or parquet floors
    • Elevator
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron

    Accessibility

    • Toilet with grab rails
    • Wheelchair accessible

    Languages Spoken

    • English
    • Malay
    • Chinese

    House rules
    U Hotel Penang takes special requests – add in the next step!

    Check-in
    From 3:00 PM
    Check-out
    Until 12:00 PM
    Cancellation/ prepayment
    Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Refundable damage deposit
    A damage deposit of MYR 200 is required on arrival. That's about $45. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 6 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free

    Cribs and extra beds aren't available at this property.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Groups
    When booking more than 5 rooms, different policies and additional fees may apply.
    Accepted payment methods
    VisaMastercardCash

    The fine print
    Must-know information for guests at this property

    From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. When booking 5 rooms or more, different policies and additional supplements may apply.

    A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    FAQs about U Hotel Penang

    • The prices at U Hotel Penang may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at U Hotel Penang include:

      • Double
      • Twin/Double

    • U Hotel Penang is 3.7 miles from the center of Bayan Lepas. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at U Hotel Penang is from 3:00 PM, and check-out is until 12:00 PM.

    • U Hotel Penang offers the following activities/services (charges may apply):