Yes, we follow the government guidelines and recommendations

Dear, Unfortunately the hotel does not have a secure place to park bicycles. You can secure your bikes outside at the hotel to the designated posts or you can put them in the underground bike shed at the station. This storage facility is accessible 24 hours a day and there is continuous supervision. With kind regards, Team of Hotel Grand Canal

Unfortunately the hotel does not have an elevator, there are only stairs. The small double rooms are on the first and second floor, the deluxe room and junior suite are on the second floor and the comfort double rooms are on the ground floor, first floor and second floor.

We can offer a secure place for bicycles, but it depends on availability.

Our standard check in time is from 14:00 till 22:00 Check out is till 11:00 we offer also late check out possibilities.

The size of the beds differs due to the space in the small double room. We have beds of 140x200 or 160x200.

It is possible to book a late check out, you can contact the reception if you already have a booking with us to reserve the late check out.

Laundry service is available.

Yes, luggage can be stored at the reception until check- in time.

The small double room has a double bed, the comfort double rooms have queen size bed and the deluxe room are mostly king-size, you can place a note with your booking if you prefer king size. all rooms have shower, in the deluxe room with bath is the shower inside the bath.

The hotel does not have its own parking. At a short distance there are several parking options, it is possible to stop at the hotel to unload luggage. Please note that parking along the canals is not allowed, these are reserved for residents. You can park your car at the following parking garage: - Zuidpoort Garage, zuidwal 14 (400 meters) € 18,00 per 24 hours or € 3,00 per hour. With kind regards, Team of Hotel Grand Canal

For early check in or for airport shuttle you need to contact the reception.

Dear sir/madame, The superior rooms have a rectangular or a corner bath. It is not possible to book a specific type of bath.

Pets are allowed, we charge a pet fee and a deposit The deposit is paid back at check out. You need to inform the hotel before your arrival that you are travelling with your pet.

Good day, The pet fee is €10,00 per night.

If you arrive after 22:00 you will receive an e-mail with instructions 1 day before arrival. In this e-mail we will send you an access code with which you can enter the hotel by yourself. We will also send you your room number and where the room is located. If you are going to place a reservation, you can indicate in the comments that you will arrive after 22:00. If you already have a reservation with us, we would like to hear if you will arrive after 22:00. Hoping to have informed you sufficiently, if you have any more questions please let us know.

With the new measures we will be offering breakfast and diner as Take Away. Also cold and warm drinks can be ordered. The restaurant is closed on monday and tuesday on these day we have our bar food menu.

This is possible, but the hotel must confirm it. If you have a reservation, please contact the reception.

Unfortunately we do not work with Booking Wallet, you can guarantee the reservation with a credit card and contact the reception if you would like to prepay

Your pet is most welcome in our hotel,only in our junior suite dogs are not allowed. The cost of bringing a pet is € 10.00 per night per pet. We do ask you to indicate this when making your reservation.