Dear Valued Guest We follow safety guidelines laid out by our Head Office and the Government of Netherlands. Quinn– Guest Relations

Dear Sir/Madam, thank you very much for your question. In our rooms with a terrace it is allowed to smoke outside the room, smoking is not allowed in the room. Kind regards, Roseanne - Guest Relations

Dear Sir/Madam, thank you for your question. We have rooms where the window can be opened, but not in all the rooms. Kind regards, Guest Relations

Dear Sir/Madam, Thank you for your question! It is possible to have an extra bed in your room. This is possible for an additional 80 euros per night when the extra person is above 12 years old. If you have any further questions, please feel free to let us know. Kind regards, Daphne - Guest Relations

Dear beloved guest, Our Tailor Bar is only opened for guest that have a reservation within out hotel. We hope to welcome you in the future at NH collection Grand Hotel Krasnapolsky. Kind Regards, Samuël – Guest relations.

Dear Sir/Madam, Thank you for your question and for choosing NH Collection Grand Hotel Krasnapolsky for your upcoming stay in Amsterdam. We do allow dogs in our hotel, but this comes with some additional requirements and charges: • Only dogs under the knee-height are allowed in our hotel. • The dog cannot be left alone in the room at any time. To acknowledge that you agree with our rules, we ask you to sign a form upon arrival. The extra charges for a dog in the room are €20,- per night. Furthermore, there are some rules and requirements in regards to bring a pet to the Netherlands, please be aware of these: • The dog has to be at least 15 weeks old. • The dog has to be vaccinated against rabies at least 21 days prior to the departure date. • The dog has to be microchipped and have a pet passport. If you are bringing your dog from a non-European country, please contact the Netherlands Food and Consumer Product Safety Authority (NVWA) for more information. I hope to have informed you well and we look forward to welcoming you and your four-legged companion soon! Kind regards, Arne Heuwekemeijer - Hotel Director

Thank you for your question. The breakfast is served from Monday until Saturday from 6:30h until 11:00h and on Sunday from 6:30h until 12:00h in our Wintergarden. With kind regards, Lana - Guest Relations

Dear Sir/Madam, Thank you for your question. Our Family Rooms consists out of one room with four beds. With kind regards, Lana - Guest Relations

Dear Guest, Thank you for your question. We do offer airport shuttle service. If you would like to make use of this, we are 24/7 available to assist you with booking this. Kind regards!

Thank you for your request. The Premium Double View Terrace King is the room type with the terrace. Beatrice Receptie

Dear Sir / Madam, we do have a Gift Form. There you can find items we can place in the room. Should you be interested in our Gift Form, you can reach out to our Guest Relations department. I hope I informed you well.

Our Grand rooms, such as the Grand Premier and Grand Deluxe, are bigger in size than a regular Premier and Deluxe. For additional information, feel free to reach out. Kind regards, Lana - Guest Relations

Dear Madam/Sir, we do have connecting rooms. These are premium rooms and when you book this type, you can fill in your preference at "remarks" and we will make a note in your reservation. Kind regards!

Good afternoon, thank you for contacting us. It takes about 30-40 minutes, as it depends on the traffic. Kind regards, Silvia - Guest Services

Good evening, thank you for contacting us. No, there is no charge for a 2 years old child, however, we will require the child's passport during check-in. We can bring a baby cot to the room, if necessary. Kind regards - Silvia, Guest Service

Dear sir/madam, Thank you for your message. At the moment there are no COVID requirements in the Netherlands. For your flight back to the UAE we can help you with arranging a COVID/PCR test. Kind regards, Niels - Guest Services

Dear Sir / Madam, Thank you for your request. We have multiple vegan breakfast options. Feel free to ask for the Breakfast manager when you arrive at the breakfast, so he can show you all the options. Kind regards, Guest Relations

Dear Sir / Madam, Thank you for your question. Indeed, we have elevators to access the room in our hotel. With kind regards, Guest relations

Thank you for your question! Our Deluxe Rooms are bigger in size,, about 9-5 square meters. Our Premier Rooms are recently renovated. If you have further questions, please let us know. Kind regards, Lana - Guest Relations

Dear guest, Yes, it is always good to declare your children in the booking, then we are able to set up a cot for the children. Kind regards, Anantara Grand Hotel Krasnapolsky