Name: W Amsterdam
Address: Spuistraat 175, Amsterdam City Center, 1012 VN Amsterdam, Netherlands, Spuistraat 175, Noord-Holland, 1012 VN, Netherlands
Price range: Prices for upcoming dates start at $215 per night (We Price Match)
Rating: 8.4

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (1,709)

Hotel W Amsterdam

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

This neighborhood is a great choice for travelers interested in nightlife, architecture and walking – Check location Spuistraat 175, Amsterdam City Center, 1012 VN Amsterdam, Netherlands – This neighborhood is a great choice for travelers interested in nightlife, architecture and walking – Check location

*8.0* Magna Plaza: only 2 minutes away! (300 feet by foot)

*8.5* Royal Palace Amsterdam: only 2 minutes away! (450 feet by foot)

*7.8* Allard Pierson Museum: only 6 minutes away! (1,600 feet by foot)

*8.1* Beurs van Berlage: only 6 minutes away! (1,600 feet by foot)

*8.5* Historical Museum Amsterdam: only 4 minutes away! (1,000 feet by foot)

*8.3* Anne Frank House: only 6 minutes away! (1,650 feet by foot)

*7.9* Theater De Brakke Grond: only 5 minutes away! (1,100 feet by foot)

*8.4* Madame Tussauds Amsterdam: only 3 minutes away! (600 feet by foot)

*8.2* Nieuwe Kerk: only 3 minutes away! (700 feet by foot)

*8.6* Westerkerk: only 6 minutes away! (1,550 feet by foot)

*8.6* Dam Square: only 4 minutes away! (850 feet by foot)

*8.8* The Nine Streets Amsterdam: only 6 minutes away! (1,400 feet by foot)

*8.2* Kalverstraat: only 4 minutes away! (1,050 feet by foot)

*8.6* Amsterdam Dungeon: only 4 minutes away! (1,100 feet by foot)

Lock in a great price for W Amsterdam – rated 8.4 by recent guests!

to get started.

Greeted with a glass of champagne. Location. Room was modern, New and very nice.

Ann, United States of America

The location is very good. They also have many hangers in the room wardrobe.

Huseyin, Turkey

I stained before and this my second time nice hotel good location

Ahmad, Qatar

The location is amazing, just behind Dam Square, the hotel is designed in a lovely modern fashion, and the staff act and embrace the hotel philosophy, the lobby is in the 6th floor which was something I never seen before, a lobby with a great view. The breakfast was amazing, I can say one of the best we had in hotels. The animations in the rooms are great and you could just walk by the animations all around the hotel corridors and be amazed. One last thing, the fireplace upstairs is a must sit area

Usamah, Saudi Arabia

We loved the clean and modern design and feel of the hotel and the staff were so pleasant and hospitable! The breakfast at the Duchess was divine, and the location was perfect. Thank you for a memorable experience!

Leah, United States of America

Staff super friendly. The place is big and clean. Great rooms. Nice facilities and great smoothies :)

Kwiksilver, United Arab Emirates

Everything was good in total except the price! Also we got the room included breakfast but we paid 35 per person per night and 140 euros for the breakfast!!

Delaram, Netherlands

Location, staff, rooms, rooftop, Mr Porter, everything was better than expected!

George, United States of America

The rooms were very nice, well equiped & modern. We would recommend

Talal, Saudi Arabia

Funky room ms with a great location. History of the area and the helpfulness of the staff made it a great experience. The lounge on the roof is a great place for cocktails and watching the sun going down over Amsterdam.

Bp, Canada

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9.3

Excellent location!
Great neighborhood
Very comfy beds
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
Very comfy beds
Very comfy beds
On-site restaurant
On-site restaurant
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
On-site restaurant
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds

What guests loved the most:
“Greeted with a glass of champagne. Location. Room was modern, New and very nice.”

Ann United States of America
“The location is very good. They also have many hangers in the room wardrobe.”

Huseyin Turkey
“I stained before and this my second time nice hotel good location”

Ahmad Qatar
“The location is amazing, just behind Dam Square, the hotel is designed in a lovely modern fashion, and the staff act and embrace the hotel philosophy, the lobby is in the 6th floor which was something...”

Usamah Saudi Arabia
“We loved the clean and modern design and feel of the hotel and the staff were so pleasant and hospitable! The breakfast at the Duchess was divine, and the location was perfect. ”

Leah United States of America
“Staff super friendly. The place is big and clean. Great rooms. Nice facilities and great smoothies :)”

Kwiksilver United Arab Emirates
“Everything was good in total except the price! Also we got the room included breakfast but we paid 35 per person per night and 140 euros for the breakfast!!”

Delaram Netherlands
“Location, staff, rooms, rooftop, Mr Porter, everything was better than expected!”

George United States of America
“The rooms were very nice, well equiped & modern. We would recommend”

Talal Saudi Arabia
“Funky room ms with a great location. History of the area and the helpfulness of the staff made it a great experience. ”

Bp Canada

Stay in the Heart of Amsterdam –

One of our top picks in Amsterdam.W Amsterdam offers guest rooms, suites and a heated rooftop pool in the city center of Amsterdam, just off Dam Square. Guests can enjoy the roof top lounge bar, AWAY Spa and FIT Gym. Free WiFi is available throughout.

Split across 2 buildings, the 238 rooms and suites offer flat-screen TVs as well as an iPod docking station. All units have a seating area where you can relax. The property offers 24-hours room service, 24-hour reception and a concierge.

For a bite or a drink, guests can head to 1 of the 3 on-site restaurants:MR PORTER, The Butcher and the Michelin-starred restaurant The Duchess.

Business guests benefit from 414 square yards of meeting facilities at the WIRED business center. W Amsterdam has valet parking and a terrace. Guests can shop Dutch fashion, design and art at Concept store X BANK.

W Amsterdam is located 0.6 mi away from Central station, 1.2 mi from the P.C. Hooftstraat and 8.7 mi from Schiphol Airport. Nine Streets shopping area is less than a 5-minute walk away. The popular Rembrandtsquare and Museumsquare are 1.8 mi away.

Amsterdam City Center is a great choice for travelers interested in nightlife, architecture and walking.

This is our guests' favorite part of Amsterdam, according to independent reviews. In this area you can shop 'til you drop for popular brands like H&M, Nike, Gucci, Tiffany & Co, Ralph Lauren.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

We speak your language!

W Amsterdam has been welcoming Booking.com guests since Jun 8, 2015

Hotel Chain: W Hotels

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Most Popular Facilities

Free WiFi

Family rooms

Pet friendly

Swimming pool

Indoor pool

Bar

Good for couples – they rated the facilities 8.6 for two-person stays.

Guests love...

“rooftop bar”
31 related reviews

“friendly staff”
30 related reviews

“excellent location”
30 related reviews

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Gluten-free, American, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Checkin day

Checkin month

Checkout day

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Availability

When would you like to stay at W Amsterdam?

Check-in Date

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Rooms

Adults

Children

Sleeps	Room Type
	Cozy Exchange, Guest room, 1 King, Atrium view, Exchange 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom The 22-25 sqm Cozy Exchange Room is located on levels 2-5 of the Exchange building and has atrium views. Each room has the W signature bed with pillow top mattress and luxurious 400-thread count sheets, a seating area, an open bathroom with W’s signature range of bliss amenities exclusively packaged for W guests. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Sofa • Soundproof • Electric kettle • iPod dock • Wardrobe or closet • Hypoallergenic • Coffee machine • Towels • Linens • Upper floors accessible by elevator • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Wonderful Exchange, Guest room, 1 King, City view, Exchange 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom The Wonderful Exchange Rooms (25-30sqm) are located on the 1st - 3th floor and come with an open plan living & bathroom plan and modern furnishings. The room is equipped with state-of-the-art technology and in room entertainment within the seating area. The open plan bathroom has a rain forest shower and Bliss Spa Bathroom amenities. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Cable channels • Bathtub or shower • Carpeted • Interconnecting room(s) available • Flat-screen TV • Sofa • Soundproof • View • Electric kettle • iPod dock • Wardrobe or closet • Hypoallergenic • Coffee machine • City view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Wonderful Exchange, Guest room, 2 Twin/Single Bed(s) 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom The Wonderful Exchange Rooms (25-30sqm) are located on the 1st - 3th floor and come with an open plan living & bathroom plan and modern furnishings. The room is equipped with state-of-the-art technology and in room entertainment within the seating area. The open plan bathroom has a rain forest shower and Bliss Spa Bathroom amenities. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Cable channels • Bathtub or shower • Carpeted • Flat-screen TV • Sofa • Soundproof • Electric kettle • iPod dock • Wardrobe or closet • Hypoallergenic • Coffee machine • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Fabulous Bank, Guest room, 1 King, City view, Bank 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Located on the 2nd and 5th floor of the Bank Building, the 24-40sqm Fabulous Bank Room features W’s signature bed with pillow top mattress and luxurious 400-thread count sheets, a 40” LCD TV and seating area. The open bathroom has a rainforest shower and Bliss Spa Amenities. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Cable channels • Bathtub or shower • Carpeted • Flat-screen TV • Sofa • Soundproof • View • Electric kettle • iPod dock • Wardrobe or closet • Hypoallergenic • Coffee machine • City view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Fabulous Bank, Guest room, 2 Twin/Single Bed(s), City view 2 twin beds	Show prices
Start of dialog content 댴 Private bathroom Located on the 2nd and 5th floor of the Bank Building, the 24-40sqm Fabulous Bank Room features W’s signature twin beds with pillow top mattress and luxurious 400-thread count sheets, a 40” LCD TV and seating area. The open bathroom has a rainforest shower and Bliss Spa Amenities. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Cable channels • Bathtub or shower • Carpeted • Flat-screen TV • Sofa • Soundproof • View • Electric kettle • iPod dock • Wardrobe or closet • Hypoallergenic • Coffee machine • City view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Fabulous Canal Bank, Guest room, 1 King, Canal view, Bank 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Located on the 2nd and 5th floor of the Bank building, the 24-40 sqm Fabulous Canal Bank features views over Amsterdam’s famous canals. Each room has W’s signature bed with pillow top mattress and luxurious 400-thread count sheets, a 40" LCD TV, and seating area. The open bathroom has a rainforest shower and Bliss Spa Amenities. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Cable channels • Bathtub or shower • Carpeted • Flat-screen TV • Sofa • Soundproof • View • Electric kettle • iPod dock • Wardrobe or closet • Hypoallergenic • Coffee machine • City view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Cool Corner, 1 Bedroom Suite, 1 King, Exchange, Corner room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom The spacious 40-50sqm Cool Corner Exchange Room features an open floor plan, seating area, entertainment space, and extra windows facing either city or atrium views. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Cable channels • Bathtub or shower • Carpeted • Flat-screen TV • Sofa • Soundproof • Electric kettle • iPod dock • Wardrobe or closet • Hypoallergenic • Coffee machine • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Marvelous Bank Suite, 1 Bedroom Bi-level Suite, 1 King, Bank 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom The Marvelous Suite is a duplex room with separate bedroom & living areas, including a seating area and an open bathroom plan with rainforest shower and bliss spa amenities. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Bathrobe • Desk • Sitting area • Free toiletries • Toilet • Private Bathroom • Heating • Slippers • Cable channels • Bathtub or shower • Carpeted • Flat-screen TV • Sofa • Soundproof • Electric kettle • iPod dock • Wardrobe or closet • Hypoallergenic • Coffee machine • City view • Towels • Linens • Upper floors accessible by elevator • Clothes rack • Sofa bed Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Just booked in Amsterdam 23 hotels like W Amsterdam were just booked on our site

5 reasons to choose W Amsterdam

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Amsterdam

An Inside Look at W Amsterdam

Connect to the Extraordinary Wake up to a new Amsterdam where design, fashion, and music connect to create an extraordinary dynamic for the city of canals.

Hotel surroundings – This neighborhood is a great choice for travelers interested in nightlife, architecture and walking – Check location Guests loved walking around the neighborhood!

Closest Landmarks

Magna Plaza
0.1 miles
Royal Palace Amsterdam
0.1 miles
Madame Tussauds Amsterdam
0.1 miles
Nieuwe Kerk
0.1 miles
Reypenaer Cheese Tasting Room
0.1 miles
National Monument
0.2 miles
Dam Square
0.2 miles
Historical Museum Amsterdam
0.2 miles
Kalverstraat
0.2 miles
Amsterdam Dungeon
0.2 miles

Closest Airports

Schiphol Airport
7 miles
Rotterdam The Hague Airport
34.4 miles

Shopping Nearby – All Within 500 Yards!

The Nine Streets Local & Authentic
Kalverstraat Shopping Street
Popular brands like: H&M, Nike
Bijenkorf Luxury Department Store
Popular brands like: Gucci, Tiffany & Co, Nike, Ralph Lauren, Burberry

What Travelers Love About This Location

“Amazing rooftop on the main building. Amazing wet spa area on the bank building. Amazing restaurant (Mr.Porter). ”

Paulo

Portugal

7.9

“The location was perfect. The staff were friendly and attentive. While I don't usually use concierge services, some language barriers while booking travel...”

Boston

United States of America

“Overall staff were lovely and we really liked the room, the TV can connect to your phone (check connection before you go), marshall bluetooth speaker and coffee...”

Mary

United Kingdom

8.7

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4 Restaurants On Site

THE DUCHESS

Food: French, Italian, Mediterranean

Menu: À la carte
MR PORTER

Food: Steakhouse

Menu: À la carte
W Lounge

No additional info available

THE BUTCHER

Food: International

Menu: À la carte

House Rules W Amsterdam takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 3 years stays free of charge when using existing beds.

There is no capacity for extra beds in the room.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

ATM card W Amsterdam accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note only in the suite an extra bed can be placed upon request, and the extra charge is 80 EUR.

A baby cot is available free of charge upon request.

WiFi can be upgraded to High Speed WiFi, however charges are applicable.

Please note that the credit card used for booking must be valid for the entire stay.

Please present the credit card used to make this reservation upon check-in at the hotel.

Please note that debit and Credit cards will be authorized at check-in for the total amount of the stay, plus an amount to cover incidentals. The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged.

Availability is not guaranteed for guests who failed to show on the original arrival date. The room will be released at midnight (local time) and the availability is not guaranteed the next day.

Please note that guests have to reserve access to the swimming pool and hot tubs within the AWAY Spa, prior their visit to the spa. All guests can visit the swimming pool and hot tubs of AWAY Spa for a maximum of 2 hours.

Please note that access to the spa, swimming pool and fitness area are restricted to guests above 16 years of age.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

“The location is amazing, just behind Dam Square, the hotel is designed in a lovely modern fashion, and the staff act and embrace the hotel philosophy, the lobby is in the 6th floor which was something I never seen before, a lobby with a great view. The breakfast was amazing, I can say one of the best we had in hotels. The animations in the rooms are great and you could just walk by the animations all around the hotel corridors and be amazed. One last thing, the fireplace upstairs is a must sit area ”

Usamah

Saudi Arabia

“We loved the clean and modern design and feel of the hotel and the staff were so pleasant and hospitable! The breakfast at the Duchess was divine, and the location was perfect. Thank you for a memorable experience!”

Leah

“Funky room ms with a great location. History of the area and the helpfulness of the staff made it a great experience. The lounge on the roof is a great place for cocktails and watching the sun going down over Amsterdam.”

Canada

See all guest reviews for W Amsterdam

Newest Reviews for W Amsterdam

Reviewed: January 7, 2019

Amy
United States of America
5.8

“Very disappointing experience”
- • Leisure trip
- • Group of friends
- • Fabulous Bank Canal
- • Stayed 2 nights
- • Submitted from a mobile device
When checking in, my booking was incorrect. I had a confirmed booking for 2 nights, but the hotel had me booked for 1 night. It took some time, but the issue was rectified. I couldn’t however check into my room until later in the day. When I did finally get into my room and went to get into bed, I noticed the bed was saturated. Clearly whoever had stayed in the room beforehand had spilled water. The cleaner would have seen/felt the water, but had made up the bed regardless and not tried to fix it. I called housekeeping and someone came promptly to change the sheets. The mattress however was saturated, so the mattress was flipped. The mattress had a pillow top and wasn’t designed to be flipped. I therefore had to sleep on a hard, uncomfortable mattress for the night. I couldn’t sleep and woke up with a sore back. When you are paying so much for a room, this experience was unacceptable. I was not offered any compensation. I advised staff of my sleepless night and my sore back - the hotel has a Spa, they could have easily offered me a massage which would have been a nice gesture and helped to turn the experience aroundbut they didn’t. I stayed at the W based on a friend’s recommendation. The hotel location is excellent, the staff I interacted with were friendly however when you are paying top dollar for a comfortable bed and don’t get that, it creates a very disappointing experience. I would not recommend this hotel to other friends now unfortunately.
The location of the hotel is excellent, very central and near the ‘9 Streets’.

Stayed in January 2019
Reviewed: January 5, 2019

Chris
United Kingdom
6.7

Pleasant
- • Leisure trip
- • Couple
- • Cool Corner Exchange
- • Stayed 4 nights
- • Submitted from a mobile device
Having to wait till 5.15 to get our room, then finally getting our room to find it dirty, hairs round the bath and ear plugs left on the floor. Didnt look like it had been hovered!
Location and spa

Stayed in January 2019
Reviewed: January 2, 2019

Gabriele
Switzerland

4 helpful votes
7.5

Good
- • Leisure trip
- • Couple
- • Cozy Exchange, Guest room, 1 King, Atrium view, Exchange
- • Stayed 4 nights
- • Submitted from a mobile device
arriving not well organized, first time to the room the way was not easy, room not really well cleaned
location, restaurant Mr Porter, SPA, gym, kindness of personal, coolness of Architecture

Stayed in January 2019
Reviewed: January 1, 2019

Anonymous
United Kingdom
7.5

“Very nice hotel with excellent facilities”
- • Leisure trip
- • Solo traveler
- • Cozy Exchange, Guest room, 1 King, Atrium view, Exchange
- • Stayed 4 nights
- • Submitted from a mobile device
Floor 5 a little loud with bass from speakers. Moved rooms soon as i asked and was very helpful. Room was very clean and comfortable

Stayed in January 2019
Reviewed: January 1, 2019

M. FIRAT
Turkey
Age group: 25 – 34
5.0

Fair
- • Leisure trip
- • Couple
- • Cozy Exchange, Guest room, 1 King, Atrium view, Exchange
- • Stayed 4 nights
- • Submitted from a mobile device
Cleaning was very terrible. And sink have problem we called the staff and they came 3 times and they didnt solve it. The hotel staff didnt work efficiently to resolve our problems. For the new year dinner, we asked same options related hotels restaurant and also no body didnt help us.
Only location

Stayed in January 2019
Reviewed: December 30, 2018

Luis
Spain
Age group: 45 – 54

1 helpful vote
7.9

Good
- • Leisure trip
- • Couple
- • Fabulous Bank, Guest room, 1 King, City view, Bank
- • Stayed 3 nights
- • Submitted from a mobile device
Small room. Tiny shower. Cold room. Tiny toilet.
Breakfast service. Attention was exceptional.

Stayed in December 2018
Reviewed: December 28, 2018

Kambiz
Belgium

6 helpful votes
5.4

“Great location with fraudulent rooms”
- • Leisure trip
- • Group of friends
- • Fabulous Bank, Guest room, 2 Twin/Single Bed(s), City view
- • Stayed 1 night
- • Submitted from a mobile device
Dishonesty. We were staying at the W Amsterdam for a Reunion. Unfortunately, they are not honest about their rooms. I booked a fabulous room with two twin beds . My family that was staying at the same hotel had standard comfort rooms. It turnt out that our rooms were exactly the same from size, decoration and amenities. However, they paid 234 euro per night and I paid 407 euro per night. I don’t mind paying more for luxury, that’s why I booked the fabulous room. When I approached the situation to the reception, the gentleman said that they are fully booked and I must accept the situation. My family and I travel a lot and we will never stay at the W again. This was the worst advertisement for the W.
all Good aspects of the hotel were overseen bc of the fact that dishonesty is part of the hotels marketing strategy or from the team that works there

Stayed in December 2018
Reviewed: December 27, 2018

Ann
United States of America
10

Exceptional
- • Leisure trip
- • Group of friends
- • Cozy Exchange, Guest room, 1 King, Atrium view, Exchange
- • Stayed 1 night
- • Submitted from a mobile device
A bit pricey - but most hotels in the Amsterdam core are pricey.
Greeted with a glass of champagne. Location. Room was modern, New and very nice.

Stayed in December 2018
Reviewed: December 27, 2018

Anonymous
Switzerland
7.9

Good
- • Leisure trip
- • Group of friends
- • Wonderful Exchange King
- • Stayed 3 nights
- • Submitted from a mobile device
I spent 3 nights at the W with a friend during our Christmas holiday break. The hotel was not very busy and we had an amazing time in Amsterdam. However, it seemed that the staff was very little interested in our stay, from the staff at check-in , during our stay nor at checkout. I did not need to be entertained during my travels, but a kind word from the employees when passing by would have been appreciated from a hotel such as the W.
The rooms are fabulous- both in size and in comfort. The beds are extremely comfortable. The location couldn’t be better either- easily reached from Centraal train station as well as just a few minute’s walk to the picturesque canals.

Stayed in December 2018
Reviewed: December 24, 2018

Anonymous
United Kingdom
8.3

“Great hotel and location but need to work on reducing billing errors and speed of resolution”
- • Leisure trip
- • Couple
- • Wonderful Exchange King
- • Stayed 2 nights
- • Submitted from a mobile device
Too many mistakes made for a hotel of this standard. We were double charged for an evening meal that was not ours. Trying to resolve involves reception getting a response from finance department when it is open. This is unacceptable and should be instantly resolved at check out. Ordered a gin and tonic that came with no gin and just ice. Charged for WiFi access when selected free option.
Facilities, location, friendliness of staff

Stayed in December 2018
Reviewed: December 20, 2018

Celia
Germany
10

“Whatever whenever”
- • Leisure trip
- • Group of friends
- • Cozy Exchange, Guest room, 1 King, Atrium view, Exchange
- • Stayed 2 nights
- • Submitted from a mobile device
Staff friendly, energetic! Steak restaurant: amazing food and excellent service staff

Stayed in December 2018
Reviewed: December 19, 2018

Hannah
United Kingdom
10

“Superb”
- • Leisure trip
- • Couple
- • Cozy Exchange King
- • Stayed 2 nights
- • Submitted from a mobile device
Spa was brilliant Bar/club was an added bonus Late check out at no extra charge

Stayed in December 2018
Reviewed: December 19, 2018

Anonymous
Germany

2 helpful votes
3.8

“Dirty Rooms + old breakfast”
- • Leisure trip
- • Group of friends
- • Cozy Exchange King
- • Stayed 1 night
Bed sheets dirty Bed sheets completely broken Long female hair in the toilet room and in the shower Stains outside the toilet Dust everywhere Stains at the counter top The carpet has not been vacuumed for days or maybe weeks
Great location right in the center of Amsterdam.

Stayed in December 2018
Reviewed: December 13, 2018

Winnie
Hong Kong
5.4

Fair
- • Leisure trip
- • Solo traveler
- • Cozy Exchange King
- • Stayed 3 nights
- • Submitted from a mobile device
Got given a room that is not yet ready (uncleaned and still a mess from the last guest) on arrival. Complained and got assigned to another room and the manager gave me two complimentary drinks because of the mistake. This is not something I expect from the W brand.

Stayed in December 2018
Reviewed: December 9, 2018

Aine
Ireland
8.8

Excellent
- • Leisure trip
- • Couple
- • Wonderful Exchange King
- • Stayed 2 nights
- • Submitted from a mobile device
A little over priced.
Great location & nice vibe in the hotel.

Stayed in December 2018

Hotel W Amsterdam

W Amsterdam This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

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W Amsterdam

Stay in the Heart of Amsterdam –

Hotel surroundings – This neighborhood is a great choice for travelers interested in nightlife, architecture and walking – Check location Guests loved walking around the neighborhood!

Facilities of W Amsterdam Great facilities! Review score, 8.5

House Rules W Amsterdam takes special requests – add in the next step!