Name: Clarion Collection Hotel Aurora
Address: Sjøgt. 19 - 21, 9291 Tromsø, Norway, Sjøgt. 19 - 21, Troms, 9291, Norway
Price range: Prices for upcoming dates start at $116 per night (We Price Match)
Rating: 8.4

Info & prices
Amenities
House rules
The fine print
Guest reviews (910)

Hotel Clarion Collection Hotel Aurora

Sjøgt. 19 - 21, 9291 Tromsø, Norway – Excellent location – show map

A television and/or entertainment center at Clarion Collection Hotel Aurora

A bathroom at Clarion Collection Hotel Aurora

A seating area at Clarion Collection Hotel Aurora

A bed or beds in a room at Clarion Collection Hotel Aurora

The lobby or reception area at Clarion Collection Hotel Aurora

A restaurant or other place to eat at Clarion Collection Hotel Aurora

Hurtigruten Terminal Tromsø: only 4 minutes away! (850 feet by foot)

Lock in a great price for Clarion Collection Hotel Aurora – rated 8.4 by recent guests!

to get started.

Everyone, especially Charlotte was so helpful and supportive!!!

Nancy

Sweden

Very close from the port where most of the tours depart from. Beds were super comfy. Breakfast was great.

James

United States of America

We stayed here overnight on our way to Senja. It’s in the middle of everything and a short walking distance to the express boats and the pickup spots for tours. Breakfast and dinner are included and quite good. With a family, it helps to have this as part of your trip since meals at restaurants are quite expensive in Norway. Rooms are small (as are most rooms in Europe) but comfortable. Staff was also kind and helpful.

Mary

United States of America

The location is convenient,easy to get around the city center more so the grocery store,restaurants and bus stops

Violah

Qatar

Location was amazing! Having food provided in a country that is so expensive was great! The breakfast buffet put US hotels to shame! The afternoon waffles were great after a long day of sightseeing! And dinner had selections for everyone! Clean and cozy beds! Just perfect!

Cathleen

United States of America

rooms were big and clean, well decorated. floor heating in the bathroom. food was good. breakfast and dinner are included. breakfast had a wide selection to suit every taste. location is great, very close to organized tour meeting spots. you get to make your own waffles at noon.

Alex

Romania

The staff were nice to supply us with trash bags to wear as ponchos prior to our half marathon

Bonnie

United States of America

We loved the location of this hotel especially the beautiful view of Tromso Harbour. Our room was lovely - we were given an upgrade. The staff were helpful and friendly. The meals which included waffles for afternoon tea were excellent. As we arrived back late one evening, they saved dinner for us.

John

Australia

The staff was very helpful. *If* you happen to be in one of the 3 (unlisted) harbor view rooms, your view is excellent and your chances of seeing Aurora from your room are excellent. The daily breakfast/dinner are serviceable, if uninspired.

Drbart

Switzerland

The breakfast, and dinner were delicious and exceeded my expectations. The afternoon waffles were a delight. The heated floors in the bathroom were a happy surprise. Also, loved the Jacuzzi overlooking the mainland/mountain followed by a sauna. This was one of my favorite ways to end the day.

Lalouxox

Belgium

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9.4

Excellent location!
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
Great check-in experience

What guests loved the most:
“Everyone, especially Charlotte was so helpful and supportive!!!”

Nancy Sweden
“Very close from the port where most of the tours depart from. Beds were super comfy. Breakfast was great.”

James United States of America
“We stayed here overnight on our way to Senja. It’s in the middle of everything and a short walking distance to the express boats and the pickup spots for tours.”

Mary United States of America
“The location is convenient,easy to get around the city center more so the grocery store,restaurants and bus stops”

Violah Qatar
“Location was amazing! Having food provided in a country that is so expensive was great! The breakfast buffet put US hotels to shame! The afternoon waffles were great after a long day of sightseeing!”

Cathleen United States of America
“rooms were big and clean, well decorated. floor heating in the bathroom. food was good. breakfast and dinner are included. breakfast had a wide selection to suit every taste.”

Alex Romania
“The staff were nice to supply us with trash bags to wear as ponchos prior to our half marathon”

Bonnie United States of America
“We loved the location of this hotel especially the beautiful view of Tromso Harbour. Our room was lovely - we were given an upgrade. The staff were helpful and friendly.”

John Australia
“The staff was very helpful. *If* you happen to be in one of the 3 (unlisted) harbor view rooms, your view is excellent and your chances of seeing Aurora from your room are excellent.”

Drbart Switzerland
“The breakfast, and dinner were delicious and exceeded my expectations. The afternoon waffles were a delight. The heated floors in the bathroom were a happy surprise.”

Lalouxox Belgium

Featuring views of Tromsø harbor, this hotel is on Sjøgata pedestrian street in central Tromsø, 800 feet from the Hurtigruten Cruise Ship Terminal. It offers free WiFi, afternoon coffee with waffles and a light evening buffet.

All rooms at Clarion Collection Hotel Aurora feature a flat-screen cable TV and a work desk. Some rooms include a seating area.

Afternoon coffee with waffles and a light evening meal are included.

Leisure facilities include a gym and an outdoor hot tub, from which lucky guests might catch a glimpse of the Northern Lights during winter.

The Polar Museum is 1,650 feet away, while the Polaria Aquarium is 10 minutes’ walk from Clarion Collection Aurora.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

We speak your language!

Clarion Collection Hotel Aurora has been welcoming Booking.com guests since Mar 11, 2007
Hotel chain/brand: Nordic Choice Hotels

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Brilliant!

Most popular amenities

Free WiFi

Parking

Pet friendly

Restaurant

Non-smoking rooms

Good for couples – they rated the facilities 8.0 for two-person stays.

Bookers love...

“evening meal”
28 related reviews

“great breakfast”
19 related reviews

“helpful staff”
13 related reviews

Top Location: Highly rated by recent guests (9.4)

Great Food: Meals here are highly recommended!

Breakfast Info

Continental, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Private parking at the hotel

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Clarion Collection Hotel Aurora?

Check-in date

Check-out date

Rooms

Adults

Children

Sleeps	Room Type
Max adults: 2. Max children: 1	Double or Twin Room with Evening Meal 2 twin beds or 1 full bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Superior Double or Twin Room with Evening Meal 2 twin beds or 1 full bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Economy Double Room with Evening Meal 1 full bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children

4 reasons to choose Clarion Collection Hotel Aurora

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

Hotel surroundings

–

What's nearby *

Troms Chamber of Commerce
0.1 miles
The Art Museum of Northern Norway
0.1 miles
The Norwegian Fishermen’s Sales Organization
0.1 miles
Tromsø City Hall
0.1 miles
Hurtigruten Terminal Tromsø
0.2 miles
The Polar Museum
0.2 miles
Polaria
0.5 miles
The Fram Centre
0.5 miles
The Arctic Cathedral
0.7 miles
Tromsø Cable Car
0.9 miles

Restaurants & Markets *

Arctandria Fiskerestaurant Restaurant
0 miles
Cafe Flyt Cafe/Bar
0 miles
Kiwi Supermarket
0.1 miles

Natural Beauty *

Tromsdalstinden Mountain
1.2 miles
Prestvannet Lake
1.6 miles
Tromsø AlpinPark Ski lift
5.5 miles

Closest Airports *

"Tromsø Airport, Langnes"
2.5 miles
Bardufoss Airport
42.3 miles
Sorkjosen Airport
48.9 miles

Restaurant

Food: International

House rules Clarion Collection Hotel Aurora takes special requests – add in the next step!

Check-in

3:00 PM - 10:00 PM

Check-out

7:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

Children 10 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

0 - 4 years	Can use a crib when requested	NOK 100 per child, per night
5 years old	Can use a crib when requested	NOK 100 per child, per night
5 years old	Can use an extra bed when requested	NOK 300 per child, per night
6+ years	Can use an extra bed when requested	NOK 300 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

American Express Visa Mastercard Diners Club JCB Debit card Clarion Collection Hotel Aurora accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the hotel does not accept cash payments.

Please note that the hot tub is temporarily closed due to maintenance works.

Check-in at Clarion Collection Hotel Aurora is from 3:00 PM, and check-out is until 12:00 PM.
The following parking options are available to guests staying at Clarion Collection Hotel Aurora (subject to availability):
- Parking
- On-site parking
- Private Parking
- Street parking
Clarion Collection Hotel Aurora has 1 restaurant:
- Restaurant
Room options at Clarion Collection Hotel Aurora include:
- Twin/Double
- Double
Clarion Collection Hotel Aurora offers the following activities/services (charges may apply):
- Fitness center
- Hot tub/Jacuzzi
- Sauna
From the nearest airport, you can get to Clarion Collection Hotel Aurora by:
- Taxi 10min
Guests staying at Clarion Collection Hotel Aurora can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

Breakfast option(s) include:
- Continental
- Buffet
The prices at Clarion Collection Hotel Aurora may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

“We stayed here overnight on our way to Senja. It’s in the middle of everything and a short walking distance to the express boats and the pickup spots for tours. Breakfast and dinner are included and quite good. With a family, it helps to have this as part of your trip since meals at restaurants are quite expensive in Norway. Rooms are small (as are most rooms in Europe) but comfortable. Staff was also kind and helpful.”

“Location was amazing! Having food provided in a country that is so expensive was great! The breakfast buffet put US hotels to shame! The afternoon waffles were great after a long day of sightseeing! And dinner had selections for everyone! Clean and cozy beds! Just perfect!”

“rooms were big and clean, well decorated. floor heating in the bathroom. food was good. breakfast and dinner are included. breakfast had a wide selection to suit every taste. location is great, very close to organized tour meeting spots. you get to make your own waffles at noon.”

“We loved the location of this hotel especially the beautiful view of Tromso Harbour. Our room was lovely - we were given an upgrade. The staff were helpful and friendly. The meals which included waffles for afternoon tea were excellent. As we arrived back late one evening, they saved dinner for us.”

“The staff was very helpful. *If* you happen to be in one of the 3 (unlisted) harbor view rooms, your view is excellent and your chances of seeing Aurora from your room are excellent. The daily breakfast/dinner are serviceable, if uninspired.”

“The breakfast, and dinner were delicious and exceeded my expectations. The afternoon waffles were a delight. The heated floors in the bathroom were a happy surprise. Also, loved the Jacuzzi overlooking the mainland/mountain followed by a sauna. This was one of my favorite ways to end the day.”

See all guest reviews for Clarion Collection Hotel Aurora

Newest Reviews for Clarion Collection Hotel Aurora

Reviewed: March 16, 2020

Nancy
Sweden
10

Exceptional
- • Leisure trip
- • Solo traveler
- • Stayed 4 nights
- • Submitted from a mobile device
I had to shorten my stay.
Everyone, especially Charlotte was so helpful and supportive!!!

Stayed in March 2020
Reviewed: March 13, 2020

Anonymous
United Kingdom
10

“Clarion Aurora”
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
Locality, staff very helpful, polite, welcoming. Meals provided, nice food, tea and coffee freely available Hot tub nice bonus 😊

Stayed in March 2020
Reviewed: March 11, 2020

Leani
United Kingdom
5.0

“Not good value for money if you plan on going on Northern Lights tours”
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
Although this hotel was more expensive than other similar hotels in the same area we chose it because of the evening meal it included. On arrival we were advised that the evening meal was served from 6pm. We booked a Northern Lights tour for every evening we stayed at the hotel (4 nights) which departed at 6pm so we asked the hotel if it would be possible if we could have our evening meal at 5:45pm (15 minutes earlier) or alternatively if they could keep some food out for us to have on our return. On check in we were advised that it should not be a problem but that we should speak to the evening receptionist. When doing so we were advised that the hotel cannot accommodate us in this regard and that we should send an email to management asking for a refund on the evening meal. When doing so we received a reply saying that the food is completely complementary to the accommodation so nothing could be done. We were extremely disappointed that the hotel was not willing to accommodate us with the evening meal in any way (not even offering something small like fruit) especially as we chose this hotel because of the evening meal it offered. Bottom line- if you are planning to go on a Northern Lights tour on more than one evening during your stay in Tromso this hotel is not good value for money. You will end up paying a premium for the hotel because of the evening meal and then having to buy dinner in any event (We needed to do this for all 4 nights that we stayed at the hotel because of their unwillingness to accommodate us due to northern lights tours).
Location was good.

Stayed in March 2020
Reviewed: March 4, 2020

Agnieszka
United Kingdom

7 helpful votes
9.0

Awesome
- • Leisure trip
- • Couple
- • Stayed 6 nights
- • Submitted from a mobile device
Bed in our room was more like single bed than double, fortunately we are s size😉 Dinner was good but could have at least 2 options of main or few options from menu to choose as well
Excellent location, rooftop jacuzzi, very good breakfast, big rooms and bathrooms, clean and warm in winter

Stayed in March 2020
Reviewed: March 3, 2020

James
United Kingdom
8.0

“Really enjoyable stay in a nice hotel and lovely city and friendly people”
- • Leisure trip
- • Couple
- • Stayed 5 nights
- • Submitted from a mobile device
The noise from the jacuzzi above our room was excessive after 11pm (when it should not be in use) so I had to complain on 3 nights The price of drinks was ridiculously excessive to the point we didn’t bother so the hotel lost out.
The view (we were in 401), comfy beds, good breakfast choices, nice evening meal,

Stayed in March 2020
Reviewed: March 3, 2020

Feng
United States of America
9.0

Awesome
- • Business trip
- • Couple
- • Stayed 5 nights
Reserved two beds for one room, but first night was given a double room. However, at the second day we were change to another room.
Brilliant breakfast ad dinner. Location is excellent. Like it.

Stayed in March 2020
Reviewed: March 1, 2020

Catherine
United Kingdom
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 7 nights
- • Submitted from a mobile device
It was lovely and warm, relaxing and the food was really good.

Stayed in February 2020
Reviewed: February 26, 2020

Adelheid
Netherlands

17 helpful votes
7.0

“Good choice if you are in Tromsø.”
- • Leisure trip
- • Couple
- • Stayed 1 night
I liked the room, however what I really didn't like were the overly thick bed covers that were so hot it was hard to sleep. We had the window open, but even so it was just too hot to sleep comfortably. I also missed the availability of a second pillow for my bed.
The location of this hotel is great. The check-in was quick and it was very nice that there was a hot meal included in the evening. Breakfast was also excellent.

Stayed in February 2020
Reviewed: February 25, 2020

Philip
United Kingdom

14 helpful votes
9.2

“Great location...and loved the waffles!”
- • Business trip
- • Solo traveler
- • Stayed 2 nights
- • Submitted from a mobile device
Hotel claims to include dinner...and it does...BUT if the one dish on offer each night is something you don’t eat, you have to go out and buy. No vegetarian option...even on asking. For anybody who doesn’t eat pork...challenging. Dinner was pork stew and salad with bacon bits in it! Also, felt that charging for the use of jacuzzi was a bit mean.
Location. Waffles. Reception staff.

Stayed in January 2020
Reviewed: February 24, 2020

Cris
United Kingdom

1 helpful vote
6.0

“Bad customer service”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
We found many staff unfriendly and not prepared to help. For example, we were confused about the timetable for a bus to another city, we asked for help at reception and the response was "just walk to the station"; given it was already late and we had just arrived (hence tired from traveling), we would have expected them to call the station for us or help us look at the non-translated website. We also felt uncomfortable with some sort of budget-airline policies, e.g. no toiletries other than a basic shampoo unless you paid another NOK60-70. This is a four star hotel with expensive rooms and people are bound to need e.g. moisturiser. For us, both of the above are failures at basic elements of hospitality and disappointing to encounter at a four star hotel.
The breakfast was very good, both in terms of quantity and options (veggie/non-veggie, healthy/frie up etc).

Stayed in February 2020
Reviewed: February 13, 2020

Frederic
France

1 helpful vote
8.0

Very Good
- • Business trip
- • Couple
- • Stayed 4 nights
the included light meals !

Stayed in December 2019
Reviewed: February 7, 2020

Greg
Austria

2 helpful votes
9.0

“room and restuarant with a veiw”
- • Leisure trip
- • Couple
- • Stayed 1 night
I asked for a double and got two single beds.. sorry not my style ...even when travelling alone...but staff were very helpful and created ease everywhere else in our stay
Breakfast and dinner were great, the fish delscious, and breakfast was super smorgas board of choices...and very close to the pedestrian area of the city for shopping etc. my wife had a tooth ache and we even found a dentist who could see her straight away...70m from hotel...how cool is that

Stayed in February 2020
Reviewed: January 20, 2020

Leslie
United Kingdom

1 helpful vote
8.8

“Good value, great location ”
- • Leisure trip
- • Solo traveler
- • Stayed 1 night
- • Submitted from a mobile device
Friendly, good value hotel in great location by the harbour.

Stayed in January 2020
Reviewed: January 7, 2020

Matthias
Austria
9.0

Awesome
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Dinner
Sauna and Breakfast was very nice

Stayed in January 2020
Reviewed: January 7, 2020

Michael
Indonesia

6 helpful votes
8.0

“Good value hotel in an easy location”
- • Leisure trip
- • Family with young children
- • Stayed 5 nights
The room access cards. Every single day - sometimes more than once we had to get our key cards reprogrammed. for the first few days no problem, but it did start to wear thin towards the end of our stay. Heading to the top floor and then back again every time was a bit annoying. Hopefully this has now been rectified and if so - I really have nothing to mention.
Breakfast supplied was really good - My family of 6 found something that they all liked. Having the waffle time in the afternoon is a great idea - however be prepared to jostle and possibly take your 6 shooter with you - we found some of the guests can get quite pushy. The included evening meal is a great idea and for those travelling on a budget would be a godsend. Very basic meal with pasta salad and green salad provided, but certainly good enough to fill the hole. Plenty of good restaurants in the area as an alternative. Initial check in experience was very good - desk staff were friendly and helpful. Our luggage was unfortunately delayed - the staff were very helpful with contacting the airline / baggage crew and assisting with its eventual delivery. (Thanks) Sauna and hot tub is really nice and good quality. Gym is not huge - but it has enough to get you through for a holiday routine.

Stayed in December 2019

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Hotel Clarion Collection Hotel Aurora

Clarion Collection Hotel Aurora This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Most popular amenities

Bookers love...

Breakfast Info

Availability

4 reasons to choose Clarion Collection Hotel Aurora

Why book with us?

Hotel surroundings

What's nearby *

Restaurants & Markets *

Natural Beauty *

Closest Airports *

Most Popular Landmarks *

Restaurant

See availability Amenities of Clarion Collection Hotel Aurora Great facilities! Review score, 8.1

Most popular amenities

Pets

Food & Drink

Internet

Parking

Health & Wellness Facilities

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

Safety & Security

General

Languages Spoken

See availability House rules Clarion Collection Hotel Aurora takes special requests – add in the next step!

See availability The fine print

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Clarion Collection Hotel Aurora

Amenities of Clarion Collection Hotel Aurora Great facilities! Review score, 8.1

House rules Clarion Collection Hotel Aurora takes special requests – add in the next step!

The fine print