I stayed here for 2 nights Feb 2024 and I wish I had stayed for the full 4 nights I was there. Elena was there waiting for us at 1 with a sign saying welcome. We were lucky as we were on the middle floor and not many guests were there, we actually didn’t see or hear anyone, and the kitchen was right next to us so we could just go down and eat or drink anytime. It was one of the cleanest places I have ever stayed. The room was so cozy, the bathroom and shower were perfect and again as no one was staying in room 9 we didn’t share. I actually cannot fault anything about our stay. It was about a 10 min walk from town, which is uphill but I enjoyed seeing the views etc and it was a good calorie burner. Would go back again without hesitation. Also people leave behind lots of food so great to cook there as well to save money.

Andrea Iirimaa

My stay at Haugen Pensjonat in Svalbard was nothing short of spectacular, largely thanks to Elena, the phenomenal manager. Her warmth, expertise, and dedication to guest satisfaction truly made my experience unforgettable. The guesthouse is cozy, impeccably clean, and perfectly situated to explore the stunning arctic landscape. With Elena's personalized recommendations and the friendly atmosphere she fosters, I felt right at home. Whether you're an adventurer looking to explore the Arctic or simply seeking a peaceful retreat, Haugen Pensjonat, under Elena's exceptional management, is a perfect choice. I wholeheartedly recommend it to anyone visiting Svalbard.

Ali Prantsusmaa

Elena was very accomodating and kind. She explained us everything and assured very nice rooms. Very helpful!

Verner Prantsusmaa

Very cosy and tidy place. 15 minutes walking distance to the city centre. We were happy with the choice.

Arvydas Leedu

It was a great place for our group. The beds were comfortable and we had an apartment to ourselves. The staff were friendly and welcoming, and we had everything we needed in the kitchen. The location was central with a 15 minute walk to everything. The appointment had good heating, and was spacious. I would definitely recommend the place.

Elrico Holland

Elena was really friendly and accommodating. The flat was really clean and there was enough food that we could have breakfast there each morning. Great bonus was the baked treats as well.

Richard Suurbritannia

Highly advised! Great location, large rooms and fantastic living area with everything you might need. The host was also very kind and available!

Giacomo Norra

The host was the most amazing and friendly host ever! Very cheerful and helpful with a lot of information. Made me feel very comfortable and at home. I felt welcomed there.

Amani Keenia

We were very warmly welcomed, the hotel owner was very sweet and helpful. She helped us to understand how the town works, suggested some restaurants and other shops.The kitchen was full of the necessary food and some tasty homemade desserts were prepared for all the guests to share! The hotel also felt like a home and not like a chain hotel, the owner takes very good care of the faculties, it's a nice cozy place to stay and enjoy the city. Highly recommend!

Eima Šveits

Very tidy and cosy guesthouse. It is located in a residential area, so if you wish to experience what life is like on Svalbard it is a much better choice, than staying in one of the hotels on the main street of Longyearbyen. Elena, the host is always there to help and always has a kind word for everyone. Can't wait to stay there again!

Erno Ungari