Crowne Plaza Auckland, an IHG Hotel
128 Albert Street, 1010 Auckland, New Zealand – Excellent location – show map
Excellent location – rated 9.0/10! (score from 1081 reviews)
Real guests • Real stays • Real opinions
The hotel was well taken care of and we were happy with our room and the service we got when we required it. A very good place to come to and to have children stay in the same room also. It worked really well because there were 2 adults and 2 children staying and there was more than enough room for everyone. The hotel was also really accommodating with our Van as it couldn't fit inside the carpark because it was too high. Thank you to all the staff for making our stay exceptional
New ZealandExcellent service. Prior to arrival was notified of how to get into the parking garage while construction is happening.MUCH appreciated!
United States of AmericaGood Location with skydrive bus link from airport.
AustraliaWe asked if we could check in early and they were able to accommodate our request. The front desk held our bags for a few hours before we departed. Breakfast was very good. And the beds….Soooo comfortable!
United States of AmericaWe had a Standard King Room w/ City View. We had a good view of the city out of our large window. There was good storage in the room (only negative was no drawers in the nightstands). The room had a good size space to lay out luggage, and a nice sized desk. The bathroom was spacious, with good counter space. The shower was in the tub, and was fine. Breakfast was good, with plenty of options, and they had good cappuccino. When we booked we had concerns about the subway construction on Albert Street (the front of the hotel), but upon arrival and staying at the hotel for three nights, it really didn't affect us, as we could access the front of the hotel by car (using taxi or Uber) or on foot, and there is a rear entrance from Elliot Street also, which we used several times. We arrived early (before noon) and were able to get a room, so that was very nice.
United States of AmericaGood location, except for the nearby construction. Overall, though, the construction was not in the way.
United States of AmericaLocation was great :) and Staff were really helpful
Israellocation - walking distance to all attractions and places.
BermudaVery helpful staff and location perfect for Aotea Centre.
United KingdomExceptional stay every time!!! So easy to get to, great parking, easy check in with friendly staff! Room was great, enough for our family of 4! Comfy beds, great air con! The shower was so good, strong and hot with lots of amenities. The TV had so many options for all of us to watch and the volume was great. The Coffee pod machine was a nice little touch to the room. It was super awesome to make use of the gym each night - it had everything you needed to get a good workout in! Love this hotel...it's our preference when staying in Auckland.
New Zealand- What guests loved the most:
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Karen
New Zealand
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Maria
United States of America
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Caroline
Australia
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Kim
United States of America
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Mark
United States of America
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Allyson
United States of America
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Guy
Israel
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Lisa
Bermuda
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Colleen
United Kingdom
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Jeannette
New Zealand
Categories:
Welcome to Crowne Plaza Auckland in the heart of the city and just a short walk from shopping, dining and entertainment options. The Civic Theater is within a 5-minute walk from the property, a 10-minute walk from Victoria Park and the iconic Sky Tower is located across the road from the hotel. All guest rooms feature air conditioning, a flat screen TV, free wifi, private bathrooms with modern bulk amenities (Antipodes & Apotheke) to step away from single use plastics and focus on sustainability. With 352 spacious hotel rooms ranging from Standard to Luxury Suites, we offer a range of accommodations to suit your style. Guests can take advantage of the hotel facilities during their stay, whether it’s a work-out in the well fitted out fitness center, relaxing in the sauna or enjoying a drink at Aria bar. Aria Restaurant offers all of your breakfast favorites via our à la carte menu from Chai Bowls to Eggs Benedict, and all day menu in Aria Bar covering everything else in between. The concierge team at Crowne Plaza Auckland can recommend local Auckland attractions and places to explore. Adjacent to ample carparking facilities with Auckland Airport 16 mi from Crowne Plaza Auckland. Public transport options are easily accessible from the hotel. Concierge team able to organize shuttles, or any other transport requirements guests require.
This is our guests' favorite part of Auckland, according to independent reviews.
Crowne Plaza Auckland, an IHG Hotel has been welcoming Booking.com guests since Sep 25, 2009Hotel chain/brand: Crowne Plaza Hotels & Resorts
See what guests loved the most:
- Karen
New Zealand
“The hotel was well taken care of and we were happy with our room and the service we got when we required it. A very good place to come to and to have children stay in the same room also. It worked really well because there were 2 adults and 2...”
MariaUnited States of America
“Excellent service. Prior to arrival was notified of how to get into the parking garage while construction is happening.MUCH appreciated!”
CarolineAustralia
“Good Location with skydrive bus link from airport.”
KimUnited States of America
“We asked if we could check in early and they were able to accommodate our request. The front desk held our bags for a few hours before we departed. Breakfast was very good. And the beds….Soooo comfortable!”
MarkUnited States of America
“We had a Standard King Room w/ City View. We had a good view of the city out of our large window. There was good storage in the room (only negative was no drawers in the nightstands). The room had a good size space to lay out luggage, and a nice...”
AllysonUnited States of America
“Good location, except for the nearby construction. Overall, though, the construction was not in the way.”- Guy
Israel
“Location was great :) and Staff were really helpful”
LisaBermuda
“location - walking distance to all attractions and places.”- Colleen
United Kingdom
“Very helpful staff and location perfect for Aotea Centre.” - Jeannette
New Zealand
“Exceptional stay every time!!! So easy to get to, great parking, easy check in with friendly staff! Room was great, enough for our family of 4! Comfy beds, great air con! The shower was so good, strong and hot with lots of amenities. The TV...”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
Hi is there any rooms with a spa in it?
Hi, we do have a Spa Suite that comes with Jacuzzi facility.Answered on 26 May 2020Can you please include parking in the room rate.
Our guest parking locates in Atrium Car Park. For guests staying in the hotel, the parking rate is $32 per day. On weekends it is $10 per day. This ch..Answered on 4 April 2022Baby bed is available for requesting?
Baby cot / crib is available upon request. However, we suggest to arrange prior arrival and it will be subject to availability.Answered on 29 October 2019Do you have spa facilities and can a massage be organised?
Hello, thank you for your question. We have a gymnasium and sauna within the hotel, but we do not have our own personal spa. However, we can provide g..Answered on 18 January 2023hi how much is your deposit?
Hello, A deposit of $100 is required when paying with cash, or debit card. If you are using a Mastercard, Visa, AMEX etc. no bond/deposit is required.Answered on 11 April 2023Can you check in early?
We will suggest to book a night prior arrival for any early check-in request before 1100 am. Any early check-in after 1100 am before 1500 pm is subjec..Answered on 29 October 2019- Still looking?
Hotel area info *
Restaurants1 Restaurant On Site
- Aria
- CuisineAustralian • Local • Asian
- Dietary optionsVegetarian • Gluten-free • Dairy-free

Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
Amenities of Crowne Plaza Auckland, an IHG HotelGreat facilities! Review score, 8.5
- Towels
- Linens
- Alarm clock
- Desk
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Restaurant
- Tea/Coffee maker
- Parking garage
- Accessible parking
- Invoice provided
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit pressAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/Photocopying
- Business center
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Elevator
- Facilities for disabled guests
- Non-smoking rooms
- Wake-up service/Alarm clock
- Room service
- Toilet with grab rails
- Wheelchair accessible
- Locker rooms
- Fitness
- Fitness center
- Sauna
- Czech
- German
- English
- Spanish
- French
- Hindi
- Italian
- Japanese
- Korean
- Dutch
- Portuguese
- Filipino
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cash is not accepted
Crowne Plaza Auckland, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3% charge when you pay with an American Express, JCB or Diners Club credit card.
Please note construction work is going on nearby and some rooms may be affected by noise.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
FAQs about Crowne Plaza Auckland, an IHG Hotel
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Guests staying at Crowne Plaza Auckland, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).
Breakfast option(s) include:
- Continental
- Buffet
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Crowne Plaza Auckland, an IHG Hotel is 500 feet from the center of Auckland.
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Crowne Plaza Auckland, an IHG Hotel has 1 restaurant:
- Aria
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Check-in at Crowne Plaza Auckland, an IHG Hotel is from 3:00 PM, and check-out is until 11:00 AM.
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Room options at Crowne Plaza Auckland, an IHG Hotel include:
- Double
- Twin
- Quad
- Triple
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The prices at Crowne Plaza Auckland, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Crowne Plaza Auckland, an IHG Hotel offers the following activities/services (charges may apply):
- Fitness center
- Sauna
- Locker rooms
- Fitness