Ocean view
Garden
Free WiFi
Balcony
Bathtub
Air conditioning
24-hour front desk
Key card access
Non-smoking rooms
Safe

The Crowne Plaza Queenstown is centrally located, being only a short walk to Queenstown’s main streets and a 4-minute walk to the beach. With views overlooking Lake Wakatipu and Queenstown’s Remarkable mountain range, you can enjoy the Queenstown’s beautiful scenery right from the doorstep of the hotel. All rooms at the Crowne Plaza Queenstown have a balcony offering either a courtyard, mountain or lakeside view. The rooms are contemporary designed to provide comfort, with seating areas, dedicated desk and work space, flat-screen satellite TV, and complimentary WiFi. With an on-site restaurant and bar, you can dine in the lobby restaurant, threesixty, in the comfort of the hotel. Enjoy international cuisine while soaking up the views of Lake Wakatipu or sit back and enjoy a locally renowned Central Otago Pinot Noir in the lounge and bar area. The Sleep Advantage program helps to ensure guests get a good night’s sleep with aromatherapy kits, premium bedding, and a guaranteed wake-up call on request. Guests can enjoy the fully equipped hotel fitness center. There is complimentary, secure heated storage for skis, boards, and snow gear. During the summer months, guests can relax and enjoy a drink and live performances in the outdoor courtyard or 'secret garden' every Friday and Saturday. In January and February, free Yoga sessions are also offered. Valet car parking services are available for guests at an additional charge.

This is our guests' favorite part of Queenstown, according to independent reviews.

Crowne Plaza Queenstown, an IHG Hotel has been welcoming Booking.com guests since Oct 9, 2009

Property Highlights

Located in the best-rated area in Queenstown, this hotel has an excellent location score of 9.7

Breakfast Info

Vegetarian, Vegan, Gluten-free

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews
Categories:
Staff
9.1
Facilities
8.1
Cleanliness
8.5
Comfort
8.6
Value for money
7.8
Location
9.7
Free WiFi
8.9
High score for Queenstown
Select topics to read reviews:

See what guests loved the most:

  • Isabella
    New ZealandNew Zealand
    Location is perfect , easy to go anywhere , by walk , by bus .The staffs are really good and friendly. Buffet breakfast is yummy and restaurant food is wonderful. TV and WI-FI are good for use.
  • Louise
    AustraliaAustralia
    I stayed in a waterfront room. From the balcony I saw the mountains, lake, the township and beautiful TSS Earnslaw. It was so beautiful, it was a joy. The understated lobby and restaurant with its sofa, fireplace, lighting and glass art was...
  • Leanne
    New ZealandNew Zealand
    Everything. View, hospitality, food, location. Directly opposite Luma Lights show. Spectacular views at night with that and waking to snow covered mountains as a backdrop to the entire picture.
  • Jeff
    United States of AmericaUnited States of America
    Great location, friendly and helpful staff, good breakfast, nice view from the balcony.
  • Heather
    New ZealandNew Zealand
    The view of the lake and proximity to the shops was great. The staff were friendly and helpful. I had everything that I needed in my room
  • Claudio
    AustraliaAustralia
    The staff were really lovely, the room was quite large we had a room with 2 queens but only were a couple. Our check in was delayed by 30 minutes, which the team made us feel valued by bringing some complimentary chocolates and drinks.
  • Leanne
    AustraliaAustralia
    Location location location. On the waterfront Great views from the balcony. The staff are fabulous.easy, flat walk to all restaurants and shopping Delicious breakfast.
  • Claudio
    AustraliaAustralia
    The location is perfect close to wharf, shops and local bus stop right out front. The staff are friendly and helpful. Breakfast is okay and rooms a little outdated but comfortable. We had an amazing river view which was definitely worth paying...
  • Stephanie
    United States of AmericaUnited States of America
    great central location, booked a room with balcony and was very happy with mountain view (with bonus view of lake to the left!), beds very comfortable, nice toiletries, lovely staff.
  • David
    AustraliaAustralia
    We love the convenience of everything for tourists; easy to walk and a short distance to local restaurants, shops and the ferry ride to view the specular mountain and lake.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi can i please pay at the Hotel, last time we stayed i pay at the hotel

    This depends what type of booking you make - you can either pay through booking.com or at the hotel.
    Answered on 4 May 2021
  • hi there. can you smoke on the balcony. thank you

    Thank you for your questions. Unfortunately not as we are a non smoking hotel. There are designated smoking area's in the courtyard or at the front of..
    Answered on 16 September 2021
  • Hi can we have a stovetop with for king or twin standard room? We need to prepare baby foods

    Good afternoon, Unfortunately we do not have any rooms with a stovetop. To heat up any milk you can ask our restaurant staff for help with this. Ki..
    Answered on 30 October 2020
  • Does this hotel have laundry facilities?

    Dear Guest We certainly have a self operated laundry in the hotel for the convenience of our guest. Thank you Regards Crowne Plaza Team
    Answered on 15 December 2020
  • Hi there, is your breakfast buffet currently operating? Also what are the food options for room service?

    Thank you for your message. It is, we offer a full buffet breakfast. Unfortunately we do not offer room service breakfast.
    Answered on 5 August 2021
  • Hi there, do you have connecting rooms please

    Yes , we do have connecting rooms at our hotel but it completely depends on availability. Thank you Kind Regards Crowne Plaza Team
    Answered on 13 February 2021
  • Still looking?

Hotel area info *

Restaurants
1 Restaurant On Site

  • threesixty restaurant
    • Cuisine
      Local • International
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Crowne Plaza Queenstown, an IHG Hotel
Great facilities! Review score, 8.1

Most popular amenities
Private Parking
Free WiFi
Family rooms
Non-smoking rooms
Fitness center
Restaurant
Facilities for disabled guests
Room service
Bar
Bathroom
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
Bedroom
  • Alarm clock
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Ski
  • Ski storage
Activities
  • Happy hour
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Skiing
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs NZD 30 per day.
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Hindi
  • Indonesian
  • Japanese
  • Malay
  • Dutch
  • Portuguese
  • Russian
  • Chinese

House rules

Crowne Plaza Queenstown, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

From 6:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of NZD 100 is required on arrival. That's about 60.05USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
NZD 65 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
NZD 65 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Cash is not accepted Crowne Plaza Queenstown, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 3% charge when you pay with an American Express and JCB credit card. All other credit cards have a 1.5% credit card surcharge.

Please note the bed and breakfast inclusive rates apply to the total number of adults as booked. Child breakfast rates will be charged in addition by the property directly.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of NZD 100 is required on arrival. That's about 60.05USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Crowne Plaza Queenstown, an IHG Hotel

  • Crowne Plaza Queenstown, an IHG Hotel is 1,300 feet from the center of Queenstown.

  • Guests staying at Crowne Plaza Queenstown, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Vegetarian
    • Vegan
    • Gluten-free

  • The prices at Crowne Plaza Queenstown, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Crowne Plaza Queenstown, an IHG Hotel has 1 restaurant:

    • threesixty restaurant

  • Crowne Plaza Queenstown, an IHG Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Cycling
    • Hiking
    • Skiing
    • Fitness
    • Happy hour

  • Room options at Crowne Plaza Queenstown, an IHG Hotel include:

    • Double
    • Twin/Double
    • Twin
    • Suite
    • Quad

  • Check-in at Crowne Plaza Queenstown, an IHG Hotel is from 3:00 PM, and check-out is until 11:00 AM.