Crowne Plaza Queenstown, an IHG Hotel
93 Beach Street, 9300 Queenstown, New Zealand – Excellent location – show map
Excellent location – rated 9.7/10! (score from 2244 reviews)
Real guests • Real stays • Real opinions
Location is perfect , easy to go anywhere , by walk , by bus .The staffs are really good and friendly. Buffet breakfast is yummy and restaurant food is wonderful. TV and WI-FI are good for use.
New ZealandI stayed in a waterfront room. From the balcony I saw the mountains, lake, the township and beautiful TSS Earnslaw. It was so beautiful, it was a joy. The understated lobby and restaurant with its sofa, fireplace, lighting and glass art was also very good
AustraliaEverything. View, hospitality, food, location. Directly opposite Luma Lights show. Spectacular views at night with that and waking to snow covered mountains as a backdrop to the entire picture.
New ZealandGreat location, friendly and helpful staff, good breakfast, nice view from the balcony.
United States of AmericaThe view of the lake and proximity to the shops was great. The staff were friendly and helpful. I had everything that I needed in my room
New ZealandThe staff were really lovely, the room was quite large we had a room with 2 queens but only were a couple. Our check in was delayed by 30 minutes, which the team made us feel valued by bringing some complimentary chocolates and drinks.
AustraliaLocation location location. On the waterfront Great views from the balcony. The staff are fabulous.easy, flat walk to all restaurants and shopping Delicious breakfast.
AustraliaThe location is perfect close to wharf, shops and local bus stop right out front. The staff are friendly and helpful. Breakfast is okay and rooms a little outdated but comfortable. We had an amazing river view which was definitely worth paying extra for. We loved the hotel and would not hesitate to return.
Australiagreat central location, booked a room with balcony and was very happy with mountain view (with bonus view of lake to the left!), beds very comfortable, nice toiletries, lovely staff.
United States of AmericaWe love the convenience of everything for tourists; easy to walk and a short distance to local restaurants, shops and the ferry ride to view the specular mountain and lake.
Australia- What guests loved the most:
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Isabella
New Zealand
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Louise
Australia
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Leanne
New Zealand
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Jeff
United States of America
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Heather
New Zealand
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Claudio
Australia
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Leanne
Australia
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Claudio
Australia
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Stephanie
United States of America
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David
Australia
Categories:
The Crowne Plaza Queenstown is centrally located, being only a short walk to Queenstown’s main streets and a 4-minute walk to the beach. With views overlooking Lake Wakatipu and Queenstown’s Remarkable mountain range, you can enjoy the Queenstown’s beautiful scenery right from the doorstep of the hotel. All rooms at the Crowne Plaza Queenstown have a balcony offering either a courtyard, mountain or lakeside view. The rooms are contemporary designed to provide comfort, with seating areas, dedicated desk and work space, flat-screen satellite TV, and complimentary WiFi. With an on-site restaurant and bar, you can dine in the lobby restaurant, threesixty, in the comfort of the hotel. Enjoy international cuisine while soaking up the views of Lake Wakatipu or sit back and enjoy a locally renowned Central Otago Pinot Noir in the lounge and bar area. The Sleep Advantage program helps to ensure guests get a good night’s sleep with aromatherapy kits, premium bedding, and a guaranteed wake-up call on request. Guests can enjoy the fully equipped hotel fitness center. There is complimentary, secure heated storage for skis, boards, and snow gear. During the summer months, guests can relax and enjoy a drink and live performances in the outdoor courtyard or 'secret garden' every Friday and Saturday. In January and February, free Yoga sessions are also offered. Valet car parking services are available for guests at an additional charge.
This is our guests' favorite part of Queenstown, according to independent reviews.
Crowne Plaza Queenstown, an IHG Hotel has been welcoming Booking.com guests since Oct 9, 2009
See what guests loved the most:
- Isabella
New Zealand
“Location is perfect , easy to go anywhere , by walk , by bus .The staffs are really good and friendly. Buffet breakfast is yummy and restaurant food is wonderful. TV and WI-FI are good for use.” - Louise
Australia
“I stayed in a waterfront room. From the balcony I saw the mountains, lake, the township and beautiful TSS Earnslaw. It was so beautiful, it was a joy. The understated lobby and restaurant with its sofa, fireplace, lighting and glass art was...”
LeanneNew Zealand
“Everything. View, hospitality, food, location. Directly opposite Luma Lights show. Spectacular views at night with that and waking to snow covered mountains as a backdrop to the entire picture.”- Jeff
United States of America
“Great location, friendly and helpful staff, good breakfast, nice view from the balcony.”
HeatherNew Zealand
“The view of the lake and proximity to the shops was great. The staff were friendly and helpful. I had everything that I needed in my room”- Claudio
Australia
“The staff were really lovely, the room was quite large we had a room with 2 queens but only were a couple. Our check in was delayed by 30 minutes, which the team made us feel valued by bringing some complimentary chocolates and drinks.” - Leanne
Australia
“Location location location. On the waterfront Great views from the balcony. The staff are fabulous.easy, flat walk to all restaurants and shopping Delicious breakfast.”
ClaudioAustralia
“The location is perfect close to wharf, shops and local bus stop right out front. The staff are friendly and helpful. Breakfast is okay and rooms a little outdated but comfortable. We had an amazing river view which was definitely worth paying...”- Stephanie
United States of America
“great central location, booked a room with balcony and was very happy with mountain view (with bonus view of lake to the left!), beds very comfortable, nice toiletries, lovely staff.” - David
Australia
“We love the convenience of everything for tourists; easy to walk and a short distance to local restaurants, shops and the ferry ride to view the specular mountain and lake.”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
Hi can i please pay at the Hotel, last time we stayed i pay at the hotel
This depends what type of booking you make - you can either pay through booking.com or at the hotel.Answered on 4 May 2021hi there. can you smoke on the balcony. thank you
Thank you for your questions. Unfortunately not as we are a non smoking hotel. There are designated smoking area's in the courtyard or at the front of..Answered on 16 September 2021Hi can we have a stovetop with for king or twin standard room? We need to prepare baby foods
Good afternoon, Unfortunately we do not have any rooms with a stovetop. To heat up any milk you can ask our restaurant staff for help with this. Ki..Answered on 30 October 2020Does this hotel have laundry facilities?
Dear Guest We certainly have a self operated laundry in the hotel for the convenience of our guest. Thank you Regards Crowne Plaza TeamAnswered on 15 December 2020Hi there, is your breakfast buffet currently operating? Also what are the food options for room service?
Thank you for your message. It is, we offer a full buffet breakfast. Unfortunately we do not offer room service breakfast.Answered on 5 August 2021Hi there, do you have connecting rooms please
Yes , we do have connecting rooms at our hotel but it completely depends on availability. Thank you Kind Regards Crowne Plaza TeamAnswered on 13 February 2021- Still looking?
Hotel area info *
Restaurants1 Restaurant On Site
- threesixty restaurant
- CuisineLocal • International
- AmbienceFamily-friendly • Modern • Romantic
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free

Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
Amenities of Crowne Plaza Queenstown, an IHG HotelGreat facilities! Review score, 8.1
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Alarm clock
- Outdoor fireplace
- Picnic area
- Outdoor furniture
- Sun deck
- Garden
- Coffee machine
- Electric kettle
- Refrigerator
- Ski storage
- Happy hour
- CyclingOff-site
- HikingOff-site
- Skiing
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' meals
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Valet parking
- Electric vehicle charging station
- Accessible parking
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Board games/Puzzles
- Babysitting/Child servicesAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Packed lunches
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Room service
- Fitness
- Fitness center
- English
- Spanish
- French
- Hindi
- Indonesian
- Japanese
- Malay
- Dutch
- Portuguese
- Russian
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of NZD 100 is required on arrival. That's about 60.05USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 17 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cash is not accepted
Crowne Plaza Queenstown, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note the bed and breakfast inclusive rates apply to the total number of adults as booked. Child breakfast rates will be charged in addition by the property directly.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
A damage deposit of NZD 100 is required on arrival. That's about 60.05USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Crowne Plaza Queenstown, an IHG Hotel
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Crowne Plaza Queenstown, an IHG Hotel is 1,300 feet from the center of Queenstown.
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Guests staying at Crowne Plaza Queenstown, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).
Breakfast option(s) include:
- Vegetarian
- Vegan
- Gluten-free
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The prices at Crowne Plaza Queenstown, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Crowne Plaza Queenstown, an IHG Hotel has 1 restaurant:
- threesixty restaurant
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Crowne Plaza Queenstown, an IHG Hotel offers the following activities/services (charges may apply):
- Fitness center
- Cycling
- Hiking
- Skiing
- Fitness
- Happy hour
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Room options at Crowne Plaza Queenstown, an IHG Hotel include:
- Double
- Twin/Double
- Twin
- Suite
- Quad
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Check-in at Crowne Plaza Queenstown, an IHG Hotel is from 3:00 PM, and check-out is until 11:00 AM.