Novotel Queenstown Lakeside
Cnr Earl St And Marine Parade, 9197 Queenstown, New Zealand – Excellent location – show map
Excellent location – rated 9.7/10! (score from 2946 reviews)
Real guests • Real stays • Real opinions
Easy check-in process. Grateful to have access to paid parking nearby.
United States of Americalocation-room on ground floor facing lake was excellent. Room very nice Staff very supportive
United States of Americaamazing location , staff were all fantastic, room clean and comfortable
United KingdomGreat location and the staff were very friendly and helpful
AustraliaThe bed was extremely comfy, loved being able to make coffee in the morning, the view in to the garden was lovely
New ZealandFabulous location, right on the water, and close to lots of restaurants and shops
AustraliaPerfect location, amazing staff and great value for money and facilities
New ZealandBeautiful mountain view from the window of my room and the balcony to look out at the lake if I stepped outside.
United States of AmericaLocation close to waterfront. Very kind and helpful staff. Valet parking was a great help.
United States of AmericaFriendly helpful staff at the reception and the bar.
New Zealand
- What guests loved the most:
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Michaela
United States of America
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Joseph
United States of America
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Jayne
United Kingdom
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Tanya
Australia
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Maddie
New Zealand
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Jeanette
Australia
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James
New Zealand
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Noah
United States of America
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Phillip
United States of America
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Adrienne
New Zealand
Categories:
Nestled on the shores of Lake Wakatipu, Novotel Queenstown Lakeside is just a 1-minute walk from many shops, restaurants, nightlife and activities.
Novotel Queenstowns’ contemporary rooms offer a selection of spectacular alpine, garden and lake views. Each air-conditioned room features a private balcony and a flat-screen TV.
Novotel offers ski storage facilities, a spa pool, guest laundry and valet car parking. Guests can enjoy 30-minutes free WiFi in the lobby. In-room WiFi is available at an additional charge.
24-hour room service is available. There is a concierge service which can organize transfers to the local ski fields, including Coronet Peak, The Remarkables, and Cardrona.
Elements Restaurant features local cuisine and ingredients, including the hotel’s very own rooftop honey. It also serves daily buffet breakfast with hot and continental options. Enjoy tapas and beverages in front of the fireplace at Elements Café & Bar.
This is our guests' favorite part of Queenstown, according to independent reviews.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
Select topics to read reviews:
See what guests loved the most:
- Michaela
United States of America“Easy check-in process. Grateful to have access to paid parking nearby.” 
JosephUnited States of America“location-room on ground floor facing lake was excellent. Room very nice Staff very supportive”- Jayne
United Kingdom“amazing location , staff were all fantastic, room clean and comfortable” 
Tanya
Australia“Great location and the staff were very friendly and helpful”- Maddie
New Zealand“The bed was extremely comfy, loved being able to make coffee in the morning, the view in to the garden was lovely” 
JeanetteAustralia“Fabulous location, right on the water, and close to lots of restaurants and shops”- JamesNew Zealand“Perfect location, amazing staff and great value for money and facilities”
NoahUnited States of America“Beautiful mountain view from the window of my room and the balcony to look out at the lake if I stepped outside.”
PhillipUnited States of America“Location close to waterfront. Very kind and helpful staff. Valet parking was a great help.”
AdrienneNew Zealand“Friendly helpful staff at the reception and the bar.”
- Are we able to leave a car at the hotel for two nights in between our stay?Thank you for your enquiry. Novotel Queenstown Lakeside offers on-site valet parking for guests at a rate of NZD$25.00 per night. Parking does not ne..Answered on 28 December 2019
- hi, just wondering can I have a free one-way taxi ride from my accommodation to Queenstown Airport instead?Our hotel does not currently offer a complimentary airport shuttle service but we happily recommend local transfer company, Super Shuttle or local tax..Answered on 2 December 2019
- Does your hotel have laundry facilities for guests to use Or is it a laundry service paid by item?Thank you for your email. We have two options for guest laundry. There is a self service option which is NZD$4.00 per wash and NZD $4.00 per dry cycl..Answered on 11 January 2020
- The lakeside room with two double beds can fit 3 adults one 7 year old and one 4 year old or would we need one extra bed for the room.You would need 2 rooms - I'm afraid your request is over our maximum occupancy in a room to follow Health and Safety guidelines.Answered on 7 June 2020
- Is there kitchenetteAll our rooms are equipped with coffee & tea facilities, however I'm afraid most rooms do not have a kitchenette, except our 1 Bedroom Apartments whic..Answered on 15 November 2021
- Still looking?
Elements
Food: Local
Open for: Dinner
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
- Toilet paper
- Towels
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Linens
- Wardrobe or closet
- Alarm clock
- Outdoor furniture
- Balcony
- Garden
- Refrigerator
- Ski storage
- Bicycle rentalAdditional charge
- CyclingOff-site
- SkiingOff-site
- Golf course (within 2 miles)Additional charge
- Sitting area
- Desk
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Pay-per-view channels
- Coffee house on site
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Valet parking
- Electric vehicle charging station
- Invoice provided
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Board games/Puzzles
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Laptop safe
- Packed lunches
- Carpeted
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Upper floors accessible by elevator
- Fitness
- Hot tub/Jacuzzi
- Fitness center
- German
- English
- Spanish
- French
- Italian
- Japanese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 16 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Novotel Queenstown Lakeside accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Please inform Novotel Queenstown Lakeside of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Novotel Queenstown Lakeside
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The prices at Novotel Queenstown Lakeside may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Novotel Queenstown Lakeside has 1 restaurant:
- Elements
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Room options at Novotel Queenstown Lakeside include:
- Twin
- Double
- Triple
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Yes, there's a hot tub. You can find out more about this and the other facilities at Novotel Queenstown Lakeside on this page.
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Check-in at Novotel Queenstown Lakeside is from 2:00 PM, and check-out is until 11:00 AM.
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Novotel Queenstown Lakeside is 800 feet from the center of Queenstown.
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Guests staying at Novotel Queenstown Lakeside can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).
Breakfast option(s) include:
- Full English/Irish
- Vegetarian
- Buffet
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Novotel Queenstown Lakeside offers the following activities/services (charges may apply):
- Fitness center
- Hot tub/Jacuzzi
- Cycling
- Skiing
- Golf course (within 2 miles)
- Bicycle rental
- Fitness
