Mountain view
Garden
Free WiFi
Balcony
Air conditioning
Private Bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms

Nestled on the shores of Lake Wakatipu, Novotel Queenstown Lakeside is just a 1-minute walk from many shops, restaurants, nightlife and activities.

Novotel Queenstowns’ contemporary rooms offer a selection of spectacular alpine, garden and lake views. Each air-conditioned room features a private balcony and a flat-screen TV.

Novotel offers ski storage facilities, a spa pool, guest laundry and valet car parking. Guests can enjoy 30-minutes free WiFi in the lobby. In-room WiFi is available at an additional charge.

24-hour room service is available. There is a concierge service which can organize transfers to the local ski fields, including Coronet Peak, The Remarkables, and Cardrona.

Elements Restaurant features local cuisine and ingredients, including the hotel’s very own rooftop honey. It also serves daily buffet breakfast with hot and continental options. Enjoy tapas and beverages in front of the fireplace at Elements Café & Bar.

This is our guests' favorite part of Queenstown, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Novotel Queenstown Lakeside has been welcoming Booking.com guests since Oct 6, 2008
Hotel chain/brand: Novotel

Property Highlights

Located in the best-rated area in Queenstown, this hotel has an excellent location score of 9.7

Breakfast Info

Full English/Irish, Vegetarian, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Are we able to leave a car at the hotel for two nights in between our stay?
    Thank you for your enquiry. Novotel Queenstown Lakeside offers on-site valet parking for guests at a rate of NZD$25.00 per night. Parking does not ne..
    Answered on 28 December 2019
  • hi, just wondering can I have a free one-way taxi ride from my accommodation to Queenstown Airport instead?
    Our hotel does not currently offer a complimentary airport shuttle service but we happily recommend local transfer company, Super Shuttle or local tax..
    Answered on 2 December 2019
  • Does your hotel have laundry facilities for guests to use Or is it a laundry service paid by item?
    Thank you for your email. We have two options for guest laundry. There is a self service option which is NZD$4.00 per wash and NZD $4.00 per dry cycl..
    Answered on 11 January 2020
  • The lakeside room with two double beds can fit 3 adults one 7 year old and one 4 year old or would we need one extra bed for the room.
    You would need 2 rooms - I'm afraid your request is over our maximum occupancy in a room to follow Health and Safety guidelines.
    Answered on 7 June 2020
  • Is there kitchenette
    All our rooms are equipped with coffee & tea facilities, however I'm afraid most rooms do not have a kitchenette, except our 1 Bedroom Apartments whic..
    Answered on 15 November 2021
  • Still looking?
Hotel area info *
1 Restaurant On Site

    Elements

    Food: Local

    Open for: Dinner

Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Novotel Queenstown Lakeside
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Balcony
  • Garden
Kitchen
  • Refrigerator
Ski
  • Ski storage
Activities
  • Bicycle rental
    Additional charge
  • Cycling
    Off-site
  • Skiing
    Off-site
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs NZD 28 per day.
  • Valet parking
  • Electric vehicle charging station
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Hot tub/Jacuzzi
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Japanese

House rules

Novotel Queenstown Lakeside takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3+ years
Extra bed upon request
NZD 60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos JCB American Express Novotel Queenstown Lakeside accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 2% charge when you pay with a credit card.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Please inform Novotel Queenstown Lakeside of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Novotel Queenstown Lakeside

  • The prices at Novotel Queenstown Lakeside may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Novotel Queenstown Lakeside has 1 restaurant:

    • Elements

  • Room options at Novotel Queenstown Lakeside include:

    • Twin
    • Double
    • Triple

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Novotel Queenstown Lakeside on this page.

  • Check-in at Novotel Queenstown Lakeside is from 2:00 PM, and check-out is until 11:00 AM.

  • Novotel Queenstown Lakeside is 800 feet from the center of Queenstown.

  • Guests staying at Novotel Queenstown Lakeside can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Buffet

  • Novotel Queenstown Lakeside offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Cycling
    • Skiing
    • Golf course (within 2 miles)
    • Bicycle rental
    • Fitness