Mountain view
Garden
Free WiFi
Balcony
Air conditioning
Private Bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms

Nestled on the shores of Lake Wakatipu, Novotel Queenstown Lakeside is just a 1-minute walk from many shops, restaurants, nightlife and activities. Novotel Queenstowns’ contemporary rooms offer a selection of spectacular alpine, garden and lake views. Each air-conditioned room features a private balcony and a flat-screen TV. Novotel offers ski storage facilities, a spa pool, guest laundry and valet car parking. Guests can enjoy 30-minutes free WiFi in the lobby. In-room WiFi is available at an additional charge. 24-hour room service is available. There is a concierge service which can organize transfers to the local ski fields, including Coronet Peak, The Remarkables, and Cardrona. Elements Restaurant features local cuisine and ingredients, including the hotel’s very own rooftop honey. It also serves daily buffet breakfast with hot and continental options. Enjoy tapas and beverages in front of the fireplace at Elements Café & Bar.

This is our guests' favorite part of Queenstown, according to independent reviews.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Novotel Queenstown Lakeside has been welcoming Booking.com guests since Oct 6, 2008

Property Highlights

Located in the best-rated area in Queenstown, this hotel has an excellent location score of 9.7

Breakfast Info

Full English/Irish, Vegetarian

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Travel Sustainable Level 3
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews
Categories:
Staff
8.9
Facilities
8.0
Cleanliness
8.5
Comfort
8.6
Value for money
7.7
Location
9.7
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • David
    United States of AmericaUnited States of America
    Everything about this hotel is excellent, especially the staff. The Tours staff was very helpful with ideas and logistics. The breakfast was among the best for a hotel - really good, with espresso to order; the bartender was really good (as was...
  • Tua
    ThailandThailand
    Good location, only a few minute walk to the Lake Wakatipu, restaurants and shops. The room was quiet and suitable for rest.
  • Paul
    AustraliaAustralia
    Great staff, rooms are comfy and clean and the location is unbeatable.
  • David
    New ZealandNew Zealand
    Very convenient location Obliging staff that changed our room to a quieter part of the building.
  • Mani
    IndiaIndia
    wonderful location, outstanding service and exceptional diligence in the comforts of the consumer
  • Susan
    AustraliaAustralia
    Breakfast excellent. Location excellent and the staff were exceptional. They made it feel like a home away from home. Would definitely stay there again.no
  • Nicolas
    United States of AmericaUnited States of America
    Location was great. staff was very friendly and helpful.
  • Danny
    United States of AmericaUnited States of America
    The location is amazing and you can walk to the water, shops and food. The views were great. Staff was very nice and helpful. Great buffet breakfast!!
  • Michaela
    United States of AmericaUnited States of America
    Easy check-in process. Grateful to have access to paid parking nearby.
  • Joseph
    United States of AmericaUnited States of America
    location-room on ground floor facing lake was excellent. Room very nice Staff very supportive

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Does your hotel have laundry facilities for guests to use Or is it a laundry service paid by item?

    Thank you for your email. We have two options for guest laundry. There is a self service option which is NZD$4.00 per wash and NZD $4.00 per dry cycl..
    Answered on 11 January 2020
  • The lakeside room with two double beds can fit 3 adults one 7 year old and one 4 year old or would we need one extra bed for the room.

    You would need 2 rooms - I'm afraid your request is over our maximum occupancy in a room to follow Health and Safety guidelines.
    Answered on 7 June 2020
  • Is there kitchenette

    All our rooms are equipped with coffee & tea facilities, however I'm afraid most rooms do not have a kitchenette, except our 1 Bedroom Apartments whic..
    Answered on 15 November 2021
  • Is there a kettle in the room?

    Yes, there is a kettle in the room. All rooms have coffee & tea facilities available.
    Answered on 4 August 2021
  • Hi, Just wondering do your Lakeside rooms with 2 double beds, in the bathroom is their a walk-in shower or a shower over the bath? We prefer a walk-in..

    Thank you for your question: We do not have Lakeside view rooms with a walk-in shower unfortunately, as they only have the shower over the bath. If y..
    Answered on 5 November 2020
  • Can you book the hot tub or is it only available to certain rooms? We are booked in at Labour weekend.

    We have a Spa pool for up to four people which is complimentary for 30 minutes. You can book your spot directly with reception during your stay.
    Answered on 9 October 2020
  • Still looking?

Hotel area info *

Restaurants
1 Restaurant On Site

  • Elements
    • Cuisine
      Local
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free
Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Novotel Queenstown Lakeside
Great facilities! Review score, 8

Most popular amenities
Private Parking
Free WiFi
Family rooms
Non-smoking rooms
Fitness center
Restaurant
Facilities for disabled guests
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Balcony
  • Garden
Kitchen
  • Refrigerator
Ski
  • Ski storage
Activities
  • Bicycle rental
    Additional charge
  • Cycling
    Off-site
  • Skiing
    Off-site
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs NZD 28 per day.
  • Valet parking
  • Electric vehicle charging station
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Hot tub/Jacuzzi
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Japanese

House rules

Novotel Queenstown Lakeside takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3+ years
Extra bed upon request
NZD 60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos JCB American Express Cash is not accepted Novotel Queenstown Lakeside accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 2% charge when you pay with a credit card.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Please inform Novotel Queenstown Lakeside of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Novotel Queenstown Lakeside

  • The prices at Novotel Queenstown Lakeside may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Novotel Queenstown Lakeside has 1 restaurant:

    • Elements

  • Check-in at Novotel Queenstown Lakeside is from 2:00 PM, and check-out is until 11:00 AM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Novotel Queenstown Lakeside on this page.

  • Guests staying at Novotel Queenstown Lakeside can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian

  • Novotel Queenstown Lakeside offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Cycling
    • Skiing
    • Golf course (within 2 miles)
    • Bicycle rental
    • Fitness

  • Room options at Novotel Queenstown Lakeside include:

    • Twin
    • Double
    • Triple

  • Novotel Queenstown Lakeside is 800 feet from the center of Queenstown.