Novotel Queenstown Lakeside
Cnr Earl St And Marine Parade, 9197 Queenstown, New Zealand – Excellent location – show map
Excellent location – rated 9.7/10! (score from 3197 reviews)
Real guests • Real stays • Real opinions
Everything about this hotel is excellent, especially the staff. The Tours staff was very helpful with ideas and logistics. The breakfast was among the best for a hotel - really good, with espresso to order; the bartender was really good (as was the wine). The location is perfect, right on the lakeshore, and maybe 5 min walk into the center of town. It's also right next to the walking trails which begin at the park.
United States of AmericaGood location, only a few minute walk to the Lake Wakatipu, restaurants and shops. The room was quiet and suitable for rest.
ThailandGreat staff, rooms are comfy and clean and the location is unbeatable.
AustraliaVery convenient location Obliging staff that changed our room to a quieter part of the building.
New Zealandwonderful location, outstanding service and exceptional diligence in the comforts of the consumer
IndiaBreakfast excellent. Location excellent and the staff were exceptional. They made it feel like a home away from home. Would definitely stay there again.no
AustraliaLocation was great. staff was very friendly and helpful.
United States of AmericaThe location is amazing and you can walk to the water, shops and food. The views were great. Staff was very nice and helpful. Great buffet breakfast!!
United States of AmericaEasy check-in process. Grateful to have access to paid parking nearby.
United States of Americalocation-room on ground floor facing lake was excellent. Room very nice Staff very supportive
United States of America- What guests loved the most:
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David
United States of America
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Tua
Thailand
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Paul
Australia
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David
New Zealand
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Mani
India
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Susan
Australia
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Nicolas
United States of America
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Danny
United States of America
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Michaela
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Joseph
United States of America
Categories:
Nestled on the shores of Lake Wakatipu, Novotel Queenstown Lakeside is just a 1-minute walk from many shops, restaurants, nightlife and activities. Novotel Queenstowns’ contemporary rooms offer a selection of spectacular alpine, garden and lake views. Each air-conditioned room features a private balcony and a flat-screen TV. Novotel offers ski storage facilities, a spa pool, guest laundry and valet car parking. Guests can enjoy 30-minutes free WiFi in the lobby. In-room WiFi is available at an additional charge. 24-hour room service is available. There is a concierge service which can organize transfers to the local ski fields, including Coronet Peak, The Remarkables, and Cardrona. Elements Restaurant features local cuisine and ingredients, including the hotel’s very own rooftop honey. It also serves daily buffet breakfast with hot and continental options. Enjoy tapas and beverages in front of the fireplace at Elements Café & Bar.
This is our guests' favorite part of Queenstown, according to independent reviews.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
Novotel Queenstown Lakeside has been welcoming Booking.com guests since Oct 6, 2008
See what guests loved the most:
DavidUnited States of America
“Everything about this hotel is excellent, especially the staff. The Tours staff was very helpful with ideas and logistics. The breakfast was among the best for a hotel - really good, with espresso to order; the bartender was really good (as was...”
TuaThailand
“Good location, only a few minute walk to the Lake Wakatipu, restaurants and shops. The room was quiet and suitable for rest.”
PaulAustralia
“Great staff, rooms are comfy and clean and the location is unbeatable.”
DavidNew Zealand
“Very convenient location Obliging staff that changed our room to a quieter part of the building.”
ManiIndia
“wonderful location, outstanding service and exceptional diligence in the comforts of the consumer”
SusanAustralia
“Breakfast excellent. Location excellent and the staff were exceptional. They made it feel like a home away from home. Would definitely stay there again.no”
NicolasUnited States of America
“Location was great. staff was very friendly and helpful.”
DannyUnited States of America
“The location is amazing and you can walk to the water, shops and food. The views were great. Staff was very nice and helpful. Great buffet breakfast!!”- Michaela
United States of America
“Easy check-in process. Grateful to have access to paid parking nearby.”
JosephUnited States of America
“location-room on ground floor facing lake was excellent. Room very nice Staff very supportive”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
Does your hotel have laundry facilities for guests to use Or is it a laundry service paid by item?
Thank you for your email. We have two options for guest laundry. There is a self service option which is NZD$4.00 per wash and NZD $4.00 per dry cycl..Answered on 11 January 2020The lakeside room with two double beds can fit 3 adults one 7 year old and one 4 year old or would we need one extra bed for the room.
You would need 2 rooms - I'm afraid your request is over our maximum occupancy in a room to follow Health and Safety guidelines.Answered on 7 June 2020Is there kitchenette
All our rooms are equipped with coffee & tea facilities, however I'm afraid most rooms do not have a kitchenette, except our 1 Bedroom Apartments whic..Answered on 15 November 2021Is there a kettle in the room?
Yes, there is a kettle in the room. All rooms have coffee & tea facilities available.Answered on 4 August 2021Hi, Just wondering do your Lakeside rooms with 2 double beds, in the bathroom is their a walk-in shower or a shower over the bath? We prefer a walk-in..
Thank you for your question: We do not have Lakeside view rooms with a walk-in shower unfortunately, as they only have the shower over the bath. If y..Answered on 5 November 2020Can you book the hot tub or is it only available to certain rooms? We are booked in at Labour weekend.
We have a Spa pool for up to four people which is complimentary for 30 minutes. You can book your spot directly with reception during your stay.Answered on 9 October 2020- Still looking?
Hotel area info *
Restaurants1 Restaurant On Site
- Elements
- CuisineLocal
- Open forDinner
- AmbienceFamily-friendly • Traditional
- Dietary optionsVegetarian • Gluten-free

Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
Amenities of Novotel Queenstown LakesideGreat facilities! Review score, 8
- Toilet paper
- Towels
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Linens
- Wardrobe or closet
- Alarm clock
- Outdoor furniture
- Balcony
- Garden
- Refrigerator
- Ski storage
- Bicycle rentalAdditional charge
- CyclingOff-site
- SkiingOff-site
- Golf course (within 2 miles)Additional charge
- Sitting area
- Desk
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- TV
- Pay-per-view channels
- Coffee house on site
- Wine/ChampagneAdditional charge
- Kid-friendly buffet
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Valet parking
- Electric vehicle charging station
- Invoice provided
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Board games/Puzzles
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle serviceAdditional charge
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Laptop safe
- Packed lunches
- Carpeted
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Upper floors accessible by elevator
- Fitness
- Hot tub/Jacuzzi
- Fitness center
- German
- English
- Spanish
- French
- Italian
- Japanese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 16 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Cash is not accepted
Novotel Queenstown Lakeside accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Please inform Novotel Queenstown Lakeside of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Novotel Queenstown Lakeside
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The prices at Novotel Queenstown Lakeside may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Novotel Queenstown Lakeside has 1 restaurant:
- Elements
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Check-in at Novotel Queenstown Lakeside is from 2:00 PM, and check-out is until 11:00 AM.
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Yes, there's a hot tub. You can find out more about this and the other facilities at Novotel Queenstown Lakeside on this page.
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Guests staying at Novotel Queenstown Lakeside can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).
Breakfast option(s) include:
- Full English/Irish
- Vegetarian
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Novotel Queenstown Lakeside offers the following activities/services (charges may apply):
- Fitness center
- Hot tub/Jacuzzi
- Cycling
- Skiing
- Golf course (within 2 miles)
- Bicycle rental
- Fitness
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Room options at Novotel Queenstown Lakeside include:
- Twin
- Double
- Triple
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Novotel Queenstown Lakeside is 800 feet from the center of Queenstown.