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Hotel Novotel Queenstown Lakeside
Cnr Earl St And Marine Parade, 9197 Queenstown, New Zealand – Excellent location – show map
Excellent location – rated 9.7/10! (score from 2539 reviews)
Real guests • Real stays • Real opinions
We had a group of 20 people, and all our rooms were on the same level next to each other. Many of group were first time down in queenstown and loved the location and friendly service.

The location was the main selling point for us, as it was within walking distance to everything. Our room was pretty standard and had everything we needed, given that we were really out exploring for most of the day. It was always tidied really nicely and I loved that that person who serviced the room left a personalised card with their name on it - that was very cute.

Location was perfect for we were able to walk around the town centre and close to bus stations.

Location is the draw for this hotel. King room nicer and bigger than expected. Not impressed with breakfast. Certainly not good value during level 2 as can only choose from a limited menu instead of buffet. Paid $30 each for included breakfast but my choice was only worth $16. Much nicer breakfast options outside hotel for half the price. Staff friendly and helpful.

Fantastic location Beautiful foyer Friendly staff Spa! Tv channels for kids after busy days exploring

Staff (particularly in the breakfast area) were very helpful considering they had Covid restrictions to deal with

It would seem that due to being in Level 2 the breakfast didn’t offer the same lovely selection as normal which was disappointing. Under the circumstances of limited guests and level 2 restrictions as mentioned, when dining etc, I feel it was unnecessary to charge $25 for storing the car overnight. Some such compensations might encourage more to use the hotel under the current circumstances.

Loaction was amazing and hotel well presented, rooms aged but in very good condition

Location, heating, nice warm room. Shower was excellent , quickly up to temperature and good pressure. Considering we are still in the middle of a pandemic and all the difficulties associated with running an accommodation service, Novotel have performed exceptionally well for us.

LOCATION EXCELLENT, QUIET ROOM, FOOD IN RESTAURANT EXCEEDED OUR EXPECTATIONS!

- What guests loved the most:
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Cherin
New Zealand
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L
New Zealand
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Caroline
New Zealand
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Kathryn
New Zealand
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Louise
New Zealand
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Andrew
New Zealand
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Ann
New Zealand
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Rob
New Zealand
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Murray
New Zealand
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Merle
New Zealand
Categories:
Sleeps | Room Type | Price | ||
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Max adults: 3. Max children: 3 |
Standard Room with Two Double Beds
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Max adults: 2. Max children: 1 |
Lakeside King Room
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Max adults: 2. Max children: 1 |
Standard King Room
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Max adults: 3. Max children: 3 |
Lakeside Room with Two Double Beds
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Max adults: 2 |
Standard Queen Room with Special Access Bathroom
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Max adults: 3. Max children: 2 |
Alpine View Room with Two Double Beds
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Max adults: 2 |
Alpine View room with King Bed
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4 reasons to choose Novotel Queenstown Lakeside
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The property usually replies within a few days
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Are we able to leave a car at the hotel for two nights in between our stay?Thank you for your enquiry. Novotel Queenstown Lakeside offers on-site valet parking for guests at a rate of NZD$25.00 per night. Parking does not need to be pre-booked and can simply be arranged with our Concierge upon arrival.Answered on December 27, 2019
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hi, just wondering can I have a free one-way taxi ride from my accommodation to Queenstown Airport instead?Our hotel does not currently offer a complimentary airport shuttle service but we happily recommend local transfer company, Super Shuttle or local taxi's which cost approx. NZD$40 one way.Answered on December 2, 2019
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Does your this Novotel Queenstown hotel is ever been used as a Quarantine center or is it been used now (some part of it)? Are there any other Hotels in Queens town which are being used as Quarantine Center?Dear guest, Novotel Queenstown Lakeside is not part of the managing isolation facilities and it has not been used as one in the past. No hotels in Queenstown are being used for this purpose. Warm regards, Novotel Queenstown LakesideAnswered on November 26, 2020
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e.g. do you have sky sports channels that show NRLThank you for your request, we have the sports channel in our Restaurant bar that you can request, but not in the room.Answered on July 19, 2020
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Is there a kettle in the room?Yes, there is a kettle in the room. All rooms have coffee & tea facilities available.Asked about: Standard Room with Two Double Beds • Answered on August 3, 2021
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Still looking?
Thanks! You'll receive an email as soon as the property answers your question.
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Queenstown Resort College0.1 miles
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Queenstown Chamber Of Commerce0.2 miles
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Fear Factory Queenstown0.2 miles
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Queenstown Lakes District Council0.2 miles
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Real Journeys Office0.3 miles
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Queenstown Lakes District Library0.3 miles
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Skyline Gondola and Luge0.3 miles
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Queenstown Hill0.6 miles
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Ben Lomond Walkway2.6 miles
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Remarkables Park Shopping Centre3.9 miles
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Restaurant Devil Burger0.1 miles
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Restaurant Ferg Burger, Ferg Bar, Ferg Baker, Mrs. Ferg Gelato0.2 miles
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Remarkables Park4 miles
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Shotover River5.4 miles
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Lake Wakatipu5.7 miles
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The Remarkables7.5 miles
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Walter Peak7.9 miles
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AJ Hackett Bungy Jumping - Kawarau Bridge11.7 miles
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Mountain Queenstown Hill Track3.4 miles
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NZ Ski Pick up and Drop off Bus Stop0.3 miles
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Queenstown Airport3.8 miles
Elements
Food: Local
Open for: Dinner

This is a Proud Certified property where you can be extra sure of a welcoming stay.
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 16 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Crib by request
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Free |
Extra bed by request
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NZD 60 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Novotel Queenstown Lakeside accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Novotel Queenstown Lakeside of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Novotel Queenstown Lakeside
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Yes, there's a hot tub. You can find out more about this and the other facilities at Novotel Queenstown Lakeside on this page.
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Novotel Queenstown Lakeside has 1 restaurant:
- Elements
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From the nearest airport, you can get to Novotel Queenstown Lakeside by:
- Car 20min
- Taxi 25min
- Airport shuttle (public) 40min
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The prices at Novotel Queenstown Lakeside may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Check-in at Novotel Queenstown Lakeside is from 2:00 PM, and check-out is until 11:00 AM.
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Room options at Novotel Queenstown Lakeside include:
- Twin
- Double
- Triple
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Guests staying at Novotel Queenstown Lakeside can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).
Breakfast option(s) include:
- Full English/Irish
- Vegetarian
- Buffet
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The following parking options are available to guests staying at Novotel Queenstown Lakeside (subject to availability):
- Parking on site
- Private Parking
- Parking
- Electric vehicle charging station
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Novotel Queenstown Lakeside is 800 feet from the center of Queenstown.
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Novotel Queenstown Lakeside offers the following activities/services (charges may apply):
- Fitness center
- Hot tub/Jacuzzi
- Cycling
- Skiing
- Golf course (within 2 miles)
- Fitness