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Just 5 minutes’ walk from Viaduct Harbor, Heritage Auckland offers all accommodations with resort-style facilities, where guests can enjoy an indoor or outdoor heated rooftop pool. A tennis court, spa and sauna are also available, along with two fitness centers. With spacious rooms and suites, Heritage Auckland offers comfort and convenience for the long-term or overnight traveler. All rooms contain satellite TV and complimentary WiFi access. Heritage Auckland is located in Auckland CBD (Central Business District), 5 minutes’ walk from the Skytower, Viaduct Harbor and Queen Street. The Britomart Transport Center is a 10-minute walk away.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Auckland, this hotel has an excellent location score of 9.0

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 twin beds
Bedroom 1:
1 queen bed
Bedroom 2:
1 queen bed
2 queen beds
1 queen bed
or
2 twin beds
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
8.0
Cleanliness
8.4
Comfort
8.5
Value for money
7.9
Location
9.0
Free Wifi
8.4
Select topics to read reviews:

See what guests loved the most:

  • G
    González
    New Zealand New Zealand
    Front Staff was really good, I can't remember his name unfortunately it was a while ago, but the Asian concierge was great (Name with "C" I think?). Very warm presence. Facilities really nice, loved the rooftop Pool and Jacuzzi.
  • Michael
    Australia Australia
    When we arrived we had booked the wrong room which was a standard room. It was no trouble for Mehak upgraded us to a room with a balcony. All the staff were very helpful and nice from reception to the cleaners. It was close to everything.
  • Anh
    United States of America United States of America
    The staff at the front desk was very courteous and helpful in reserving the shuttle bus to the airport for us.

Hotel area info

Amenities of Heritage Auckland, A Heritage Hotel
Great facilities! Review score, 8

Most popular amenities
  • 2 swimming pools
  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • Facilities for disabled guests
  • Laundry
  • Elevator
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Electric kettle
  • Refrigerator
Activities
  • Tennis equipment
  • Diving
    Additional chargeOff-site
  • Cycling
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs NZD 45 per day.
  • Valet parking
  • Parking garage
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – indoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
Spa
  • Locker rooms
  • Fitness
  • Full-body massage
  • Steam room
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English

House rules

Heritage Auckland, A Heritage Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of NZD 200 is required on arrival. That's about USD 122. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 years old
Crib upon request
Free
Extra bed upon request
NZD 65 per child, per night
3+ years
Extra bed upon request
NZD 65 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos Diners Club American Express Cash Heritage Auckland, A Heritage Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that this property requires a credit card pre-authorization or cash deposit upon check in to cover any incidental charges.

You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Heritage Auckland, A Heritage Hotel

  • Check-in at Heritage Auckland, A Heritage Hotel is from 2:00 PM, and check-out is until 10:00 AM.

  • Heritage Auckland, A Heritage Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Diving
    • Tennis court
    • Fishing
    • Canoeing
    • Windsurfing
    • Golf course (within 2 miles)
    • Steam room
    • Tennis equipment
    • Swimming pool
    • Locker rooms
    • Fitness
    • Full-body massage

  • Room options at Heritage Auckland, A Heritage Hotel include:

    • Twin/Double
    • Apartment
    • Suite
    • Double

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Heritage Auckland, A Heritage Hotel on this page.

  • Heritage Auckland, A Heritage Hotel is 1,000 feet from the center of Auckland. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Heritage Auckland, A Heritage Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.