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You can enjoy soaking in the view of the Remarkables mountain range, rising from the waters of Lake Wakatipu, from the comfort of Heritage Queenstown. Crafted from centuries-old stone and cedar, this sophisticated hotel is suitable for business and leisure stays and features stunning views over Lake Wakatipu and Queenstown. It is located within a 5-minute drive from the town center. It features an outdoor swimming pool, spa pool, fitness center and sauna, and an elegant restaurant. Guests enjoy unlimited complimentary WiFi. Heritage Queenstown offers modern, alpine-style accommodations in peaceful, scenic surroundings. Accommodations choices include Deluxe hotel rooms with options for families, 2-bedroom apartments and large open-plan studio suites. The property is a 10-minute drive from Shotover River. It is 13 minutes' drive from Queenstown International Airport.

Heritage Queenstown has been welcoming Booking.com guests since Aug 20, 2010

Property Highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Continental, Vegetarian, Gluten-free, American

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 queen bed
or
2 twin beds
2 twin beds
or
1 queen bed
2 twin beds
and
1 king bed
2 twin beds
or
1 queen bed
Bedroom 1:
1 king bed
and
1 sofa bed
Bedroom 2:
1 king bed
and
1 sofa bed
Bedroom 1:
1 king bed
and
1 sofa bed
Bedroom 2:
1 king bed
and
1 sofa bed
2 twin beds
and
1 queen bed
or
2 king beds
1 queen bed
or
2 twin beds
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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews
Categories:
Staff
9.1
Facilities
8.5
Cleanliness
8.9
Comfort
9.0
Value for money
8.3
Location
8.6
Free WiFi
8.3
Select topics to read reviews:

See what guests loved the most:

  • Peter
    New ZealandNew Zealand
    great location for us, a bit of a walk into Queenstown, very quiet, warm spar pool, great breakfast. Had a good time.
  • Ivaylo
    United States of AmericaUnited States of America
    we got the studio with lake view; amazing view and great suite size; clean and very well maintained hotel; amazing and very helpful staff; defiantly will stay there again when visiting Queenstown
  • Yasmin
    New ZealandNew Zealand
    spacious room, comfy bed, clean bathroom and excellent staff
  • Lisa
    New ZealandNew Zealand
    Loved staying at the heritage. The bed was very comfortable, slept well, beautiful views from our room. We look forward to staying at the heritage on our next visit to Queenstown😊
  • Wayne
    AustraliaAustralia
    The food was yummy in my tummy. The bed was so comfy I slept like a baby
  • Rose
    New ZealandNew Zealand
    Room was clean and spacious. Breakfast was excellent. Staff were helpful and stored our bikes. I liked being able to get fresh air in through the windows and have option of air con on or off in the room.
  • Michael
    New ZealandNew Zealand
    Very comfortable bed, view to the lake even from "non-lake" rooms, good breakfast. Very quiet yet very central
  • 1
    11325
    New ZealandNew Zealand
    Spacious room, great location (around 10-15min walk into main strip), the bed & pillows were super comfy. The complimentary drink was an added bonus.
  • Katie
    New ZealandNew Zealand
    This was our second time here and everything has continued to be of high standard! The room was beautiful and bigger than expected. The staff also did a fantastic job of helping provide gluten-free options on their menu. Thank you!
  • Vijeta
    New ZealandNew Zealand
    Location - Near wharf precinct. Gym, Balcony, Fireplace & Robes. The feel of a warm and comfortable private passage/hallway.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi there How long would it take to walk to the centre of Queenstown? Mark

    It takes about 15 to 20 minutes to walk to the town center.
    Answered on 17 October 2020
  • Is the room with large double bed on picture the one which is in advertised price? What type of breakfast is supplied. Buffet or continental?

    Good Afternoon, We have many Deluxe Non-Lakeview Rooms, however they are all very similar to the one pictured, and the King Bed is the same in each K..
    Answered on 20 September 2020
  • Hi is the pool heated? and if so what temperature? Thanks Cindy

    Good Evening, Our swimming pool is heated to 23 degrees, however is mostly outside and can fell chilly in Queenstown's mountain air. Our spa pool is ..
    Answered on 16 October 2020
  • I see your parking is first in first served , where do people park if your parking is full ?

    Hello, we do have a public parking area across the street in the rare case this happens
    Answered on 10 February 2021
  • Hi, Is your pool open in the winter months? If so what temperature is it? What depths is it also? Regards Michelle

    Yes, the pool is open in the winter 06:00 - 23:00. The temperate is around 23 degrees all year around.
    Answered on 23 May 2021
  • Do you have a laundry

    We have guest laundry facilities ($2 washer / $2 dryer) available to all guests as well as our Studio Suites which have facilities inside them. We als..
    Answered on 7 March 2021
  • Still looking?

Hotel area info *

Restaurants
1 Restaurant On Site

  • Restaurant #1

    No additional info available

Amenities of Heritage Queenstown
Great facilities! Review score, 8.5

Most popular amenities
Outdoor swimming pool
Free parking
Free WiFi
Family rooms
Non-smoking rooms
Fitness center
Restaurant
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Ski
  • Ski storage
Activities
  • Cycling
    Off-site
  • Skiing
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Front Desk Services
    • Concierge
    • Baggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk
    Entertainment & Family Services
    • Board games/Puzzles
    Cleaning Services
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business Facilities
    • Fax/Photocopying
      Additional charge
    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • Safe
    General
    • Shuttle service
      Additional charge
    • Designated smoking area
    • Air conditioning
    • Hypoallergenic room available
    • Wake-up service
    • Heating
    • Carpeted
    • Elevator
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Wake-up service/Alarm clock
    Accessibility
    • Wheelchair accessible
    Outdoor swimming pool
    Free!
    • Open all year
    • All ages welcome
    Spa
    • Fitness
    • Beach umbrellas
    • Beach chairs/Loungers
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    Languages Spoken
    • English
    • Spanish

    House rules

    Heritage Queenstown takes special requests – add in the next step!

    Check-in

    From 3:00 PM

    Check-out

    Until 10:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of NZD 50 is required on arrival. That's about 30.03USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 14 and above are considered adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib upon request
    Free

    The number of cribs allowed depends on the option you choose. Check your selected option for more info.

    There are no extra beds available at this property.

    All cribs are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

    Mastercard Visa UnionPay credit card Eftpos JCB Diners Club American Express Cash Heritage Queenstown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print

    For rates that include breakfast, please note that different policies and additional supplements may apply for extra guests.

    Please note that there is a 1.5% charge when you pay with a credit card.

    Please note that Heritage Queenstown requires a full accommodations plus a NZD $50 credit card pre-authorization or cash deposit upon check in to cover any incidental charges.

    Please note that children under 14 years of age stay free of charge when using existing beds.

    Please inform Heritage Queenstown of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    A damage deposit of NZD 50 is required on arrival. That's about 30.03USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

    FAQs about Heritage Queenstown

    • Room options at Heritage Queenstown include:

      • Twin/Double
      • Suite
      • Family

    • Heritage Queenstown has 1 restaurant:

      • Restaurant #1

    • Yes, there's a hot tub. You can find out more about this and the other facilities at Heritage Queenstown on this page.

    • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

    • Heritage Queenstown is 1 miles from the center of Queenstown.

    • Check-in at Heritage Queenstown is from 3:00 PM, and check-out is until 10:00 AM.

    • Guests staying at Heritage Queenstown can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Gluten-free
      • American

    • Heritage Queenstown offers the following activities/services (charges may apply):

      • Fitness center
      • Hot tub/Jacuzzi
      • Sauna
      • Cycling
      • Skiing
      • Swimming pool
      • Fitness

    • The prices at Heritage Queenstown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.