Hotel
 Holiday Inn Rotorua, an IHG Hotel

10 Tryon Street, 3043 Rotorua, New Zealand – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.3
Very Good
3,055 reviews

Kids play room and pools. Availability of bikes. Friendly staff. Family friendly. Comfortable bed and pillows. Air conditioning. Great location.

Renee New Zealand

the most amazing pool, lovely kids play room, kids eat free is a bonus.

Sonia New Zealand

Open buffet varity were very good. Kids area amazing. Hot pool was very good

Mohamed New Zealand

We booked with 3 adults and 6 children for 2 nights. Breakfast and Dinner were excellent, children dined free. Staff were extremely helpful and friendly. The pool was heated which was amazing. Spa and eating area near the pool. Towels were easily available and the children's room kept the little ones busy for hours on the gaming systems and things to play with.

Nedell New Zealand

Loved our stay, such a family friendly hotel and have never felt more safe and secure. Very clean, comfortable beds and friendly staff.

Jessica New Zealand

Room was clean and had an amazing view. The air con was a little noisy. My son and husband loved the pool. Staff were amazing even organised a Birthday card for my sons birthday which was really sweet.

Julia Australia

Big warm pool and garden in lovely setting Rooms were good size and adjoining was fantastic with central heating. Loved that it was near Redwoods and away from main busy hub Fair prices for goods at Hotel shop. Kids loved the games room.

Corinne New Zealand

Staff were very helpful and the room was nice and comfy.

Ram New Zealand

We stay here every time we go to Rotorua we Love the pool and Chapman’s restaurant is a big win with our family

Morgan New Zealand

Staff was very friendly. Rooms were very clean and food was excellent. Good location.

Maddy Sri Lanka
8.3
Very Good
3,055 reviews
  • What guests loved the most:
  • “Kids play room and pools. Availability of bikes. Friendly staff. Family friendly. Comfortable bed and pillows. Air conditioning. Great location.”
    Renee Renee New Zealand New Zealand
  • “the most amazing pool, lovely kids play room, kids eat free is a bonus.”
    Sonia Sonia New Zealand New Zealand
  • “Open buffet varity were very good. Kids area amazing. Hot pool was very good”
    Mohamed Mohamed New Zealand New Zealand
  • “We booked with 3 adults and 6 children for 2 nights. Breakfast and Dinner were excellent, children dined free. Staff were extremely helpful and friendly. The pool was heated which was amazing.”
    Nedell Nedell New Zealand New Zealand
  • “Loved our stay, such a family friendly hotel and have never felt more safe and secure. Very clean, comfortable beds and friendly staff.”
    Jessica Jessica New Zealand New Zealand
  • “Room was clean and had an amazing view. The air con was a little noisy. My son and husband loved the pool.”
    Julia Julia Australia Australia
  • “Big warm pool and garden in lovely setting Rooms were good size and adjoining was fantastic with central heating.”
    Corinne Corinne New Zealand New Zealand
  • “Staff were very helpful and the room was nice and comfy.”
    Ram Ram New Zealand New Zealand
  • “We stay here every time we go to Rotorua we Love the pool and Chapman’s restaurant is a big win with our family”
    Morgan Morgan New Zealand New Zealand
  • “Staff was very friendly. Rooms were very clean and food was excellent. Good location.”
    Maddy Maddy Sri Lanka Sri Lanka

Categories:

  • Staff8.9
  • Facilities8.5
  • Cleanliness8.7
  • Comfort8.7
  • Value for money8.2
  • Location8.7
  • Free WiFi8.7

Located on the edge of Redwoods forest and overlooking the famous Whakarewarewa Geothermal Reserve and Historical Village, Holiday Inn Rotorua features a purpose-built mountain bike and adventure equipment washing and storage facility. There is a year-round geothermally heated swimming pool with two hot tubs.

The air-conditioned rooms of Holiday Inn Rotorua offer a modern design and cable TV with free movies, two children's channels and tea and coffee making facilities.

Guests can take advantage of free car parking, use of the on-site fitness center and free WiFi in all hotel areas. Children under 12 stay and eat free. The hotel also offers the Very Important Kids (VIK) program, where families can save on some of Rotorua’s local attractions.

The award winning Chapman’s Restaurant and Bar offers an à la carte menu, and buffet, and serves contemporary New Zealand cuisine made from fresh local ingredients.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

Holiday Inn Rotorua, an IHG Hotel has been welcoming Booking.com guests since Jan 13, 2010
 Hotel chain/brand: Holiday Inn Hotels & Resorts

Show me more

Most popular amenities

1 swimming pool
Free parking
Free WiFi
Family rooms
Non-smoking rooms
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Continental, Full English/Irish, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 3494 lists

Availability

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Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

4 reasons to choose Holiday Inn Rotorua, an IHG Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.3
Very Good · 3,055 reviews
Read all reviews
  • Staff8.9
  • Facilities8.5
    Pool
  • Cleanliness8.7
  • Comfort8.7
  • Value for money8.2
  • Location8.7
  • Free WiFi8.7

Select topics to read reviews:

See what guests loved the most:

  • Renee
    New ZealandNew Zealand
    “Kids play room and pools. Availability of bikes. Friendly staff. Family friendly. Comfortable bed and pillows. Air conditioning. Great location.”
  • Sonia
    New ZealandNew Zealand
    “the most amazing pool, lovely kids play room, kids eat free is a bonus.”
  • Mohamed
    New ZealandNew Zealand
    “Open buffet varity were very good. Kids area amazing. Hot pool was very good”
  • Nedell
    New ZealandNew Zealand
    “We booked with 3 adults and 6 children for 2 nights. Breakfast and Dinner were excellent, children dined free. Staff were extremely helpful and friendly. The pool was heated which was amazing. Spa and eating area near the pool. Towels were easily...”
  • Jessica
    New ZealandNew Zealand
    “Loved our stay, such a family friendly hotel and have never felt more safe and secure. Very clean, comfortable beds and friendly staff.”
  • Julia
    AustraliaAustralia
    “Room was clean and had an amazing view. The air con was a little noisy. My son and husband loved the pool. Staff were amazing even organised a Birthday card for my sons birthday which was really sweet.”
  • Corinne
    New ZealandNew Zealand
    “Big warm pool and garden in lovely setting Rooms were good size and adjoining was fantastic with central heating. Loved that it was near Redwoods and away from main busy hub Fair prices for goods at Hotel shop. Kids loved the games room.”
  • Ram
    New ZealandNew Zealand
    “Staff were very helpful and the room was nice and comfy.”
  • Morgan
    New ZealandNew Zealand
    “We stay here every time we go to Rotorua we Love the pool and Chapman’s restaurant is a big win with our family”
  • Maddy
    Sri LankaSri Lanka
    “Staff was very friendly. Rooms were very clean and food was excellent. Good location.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Is there a spa or pool available?
    We have an Outdoor Heated Swimming Pool and 2 Outdoor Spas
    Asked about: 2 Queen Bed Premium • Answered on October 18, 2019
  • Hi. Are the pools warmed enough for winter swims? Are they clean for children to go under water?
    We have an Outdoor Heated Swimming Pool that is heated to 36 degrees all year round. It is a normal chlorinated pool.
    Answered on May 31, 2020
  • Hi we have two children but one is 18. Is it ok to book one room with two double beds ? Date: 9/10th Feb Many thanks, Bea
    The maximum you can fit is 2 Adults and 2 Children (0 - 17yrs) in a Standard Room with 2 Double Beds using existing bedding, we do not put extra beds into our rooms.
    Asked about: Standard Twin Room with Two Double Beds • Answered on January 2, 2020
  • Hi do you have portacots available or would we need to bring our own one for our 1 year old
    We can provide porta cots free of charge, these need to be requested when making the reservation.
    Asked about: 2 Queen Bed Premium • Answered on June 11, 2020
  • Is there lounges to sit on around the swimming pool.
    There are table and chairs and lounges to sit on around the swimming pool
    Answered on January 30, 2020

  • Still looking?

Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Whakarewarewa Maori Village
    0.1 miles
  • Whakarewarewa Thermal Reserve
    0.2 miles
  • Te Puia
    0.4 miles
  • Waiariki Institute of Technology
    0.8 miles
  • Arawa Park Racecourse
    0.9 miles
  • Rotorua Central Mall
    1.4 miles
  • Polynesian Spa
    1.6 miles
  • Tamaki Maori Village
    1.6 miles
  • Red Stag Timber-Waipa Saw Mill
    1.7 miles
  • Rotorua District Council
    1.7 miles
Restaurants & cafes
  • Restaurant Chapman's Restaurant
    0 miles
  • Cafe/Bar Chapman's Bar
    0 miles
Top attractions
  • Rotorua International Stadium
    1.8 miles
  • Kuirau Park
    2.4 miles
  • Skyline Rotorua
    3.9 miles
  • Lake Rotorua
    5.6 miles
  • Paradise Valley Springs
    6.1 miles
  • Buried Village
    6.8 miles
  • Tikitere - Hell's Gate Thermal Park
    8.6 miles
  • Waimangu Volcanic Valley
    11.1 miles
Natural Beauty
  • Lake Lake Rotorua
    1.9 miles
Closest Airports
  • Rotorua Regional Airport
    4.8 miles
  • Tauranga Airport
    33.9 miles
  • Taupo Airport
    41.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.
1 Restaurant On Site

    Chapman's Restaurant

    Food: Local, International

    Menu: Buffet & À La Carte

Travel Proud
Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Holiday Inn Rotorua, an IHG Hotel Great facilities! Review score, 8.5

Most popular amenities

1 swimming pool
Free parking
Free WiFi
Family rooms
Non-smoking rooms
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Outdoor furniture
  • Garden
Activities
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Wine/Champagne Additional charge
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Street parking
  • Secure parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Heated pool
  • Shallow end
Spa
  • Pool/Beach towels
  • Hot tub/Jacuzzi
  • Fitness center
Languages Spoken
  • English
  • Hindi
  • Japanese
  • Filipino
  • Chinese
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Holiday Inn Rotorua, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Extra bed by request
NZD 50 per child, per night
3+ years
Extra bed by request
NZD 50 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos American Express Holiday Inn Rotorua, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that a 1.5% surcharge applies for payments made with credit card.

Please note up to 2 children under 12 eat free when dining with a paying adult and when ordering from the kids menu or the breakfast buffet. Excludes dinner buffet and other dining options or offers.

You can request your preferred bedding configuration in the Special Requests Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Holiday Inn Rotorua is open and accepting customers and guests in accordance with the New Zealand Government’s COVID-19 Protection Framework. From 3 December 2021, to visit or stay at our premises, all of our eligible customers and guests will be required to present a valid My Vaccine Pass on arrival. Your health and safety is our highest priority.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Holiday Inn Rotorua, an IHG Hotel

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Holiday Inn Rotorua, an IHG Hotel on this page.

  • Holiday Inn Rotorua, an IHG Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Golf course (within 2 miles)

  • The prices at Holiday Inn Rotorua, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Holiday Inn Rotorua, an IHG Hotel is 1.6 miles from the center of Rotorua.

  • Check-in at Holiday Inn Rotorua, an IHG Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Holiday Inn Rotorua, an IHG Hotel has 1 restaurant:

    • Chapman's Restaurant

  • Room options at Holiday Inn Rotorua, an IHG Hotel include:

    • Twin
    • Double
    • Triple
    • Quad

  • From the nearest airport, you can get to Holiday Inn Rotorua, an IHG Hotel by:

    • Taxi 12min

  • Yes, Holiday Inn Rotorua, an IHG Hotel is popular with guests booking family stays.

  • Guests staying at Holiday Inn Rotorua, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.