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About this property

Comfortable Accommodations: Mercure Auckland Queen Street in Auckland offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a tea and coffee maker, walk-in shower, and free toiletries. Dining and Leisure: The modern, family-friendly restaurant serves American cuisine for lunch and dinner. Guests can also enjoy a bar and outdoor seating area. Additional facilities include a fitness center, free WiFi, and paid on-site private parking. Prime Location: Located 12 mi from Auckland Airport, the hotel is a short walk from Auckland Town Hall and Aotea Square. Nearby attractions include Auckland Art Gallery and Sky Tower. Water sports are available in the surroundings. Guest Satisfaction: Highly rated for its attentive staff, comfortable rooms, and excellent bathrooms.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

    • Top Location: Highly rated by recent guests (8.7)

    • Breakfast Info

    • Continental, Full English/Irish, Buffet

    • Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
2 full beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Mark
    New Zealand New Zealand
    Clean and comfortable - perfect for our needs and location to where our activities were taking place
  • Iqra
    United Arab Emirates United Arab Emirates
    Location was amazing and very clean hotel with huge beds even we had twin beds but the size of the bed was good and Prasilia in the breakfast time she was helpful and welcoming and Peterasp at reception was so helpful and made our stay unforgettable
  • Tim
    Australia Australia
    Quiet, clean room. Unlike most other hotels, the curtains kept any light away and I was able to sleep through the night.
  • Quinton
    New Zealand New Zealand
    Location was great but the beans average and the juice options very limited. Not bad but not great.
  • Sylvia
    Australia Australia
    The location is convenient and staffs are very friendly and helpful
  • Angie
    United States United States
    The room was well appointed and close to what we wanted to see in Auckland.
  • Kim
    United States United States
    Staff was awesome! Smiling and helpful at every turn!
  • Ahamed
    New Zealand New Zealand
    customer service, hospitality, location and facilities
  • Nina
    Slovenia Slovenia
    Exceptionally friendly staff! There’s also a 24/7 shop and a bus stop a minute away. The room is spacious and comfortable.
  • Ashley
    United States United States
    Every single interaction we had with the front desk was amazing!!! Whether it was to check-in or check-out, ask questions, get recommendations, etc each front desk clerk was professional, knowledgable and courteous. The hotel and the room were...

Hotel area info

Restaurants

1 Restaurant On Site
  • Lone Star Restaurant
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern

House rules

Mercure Auckland Queen Street takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 5:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of NZD 100 is required on arrival. That's about $58. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardEftpos Cash is not accepted

The fine print

Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Mercure Auckland Queen Street