Mercure Auckland Queen Street
500 Queen Street, 1010 Auckland, New Zealand – Great location - show map
Loved the moody vibe of the room - very nice! Super clean, very comfy bed and we got a free upgrade which was amazing 😊
New ZealandGreat service, close to everything, very comfy bed and beautiful bathroom! The breakfast was also great and made fresh to order as well as Buffett style!
AustraliaAccommodation was lovely, exceeded my expectations. The bed was to die for - haven't stopped dreaming of it! Staff were friendly and were extremely helpful when I left a personal item behind and getting that shipped back to me. The rooms were immaculate. About a 30 min walk from the top of Queen Street to Britomart/Viaduct.
New ZealandComfortable hotel in Auckland and the amenities and gym facilities were very good too
AustraliaIt is one of my go-to’s when I need a break or a night alone
New Zealandroom was very lovely and modern. beds were wide and comfortable. staying true to ecofriendly concept- body wash, shampoo and lotion came in paper-based sachets, which were interesting. awesome breakfast. right opposite a bus stop.
MalaysiaWe didn't get our full breakfast - they were very busy
New ZealandGood variety, enjoyed the fact that there are ample space to move around
AustraliaClean comfortable bed, spacious clean bathroom, great shower temperature and pressure, loved the design/color scheme of the room. Great location with lots of restaurants/bars/stores within 20min walking distance. Staff were friendly.
United States of AmericaThe staff was great. Upon arriving I phoned down to ask if I could get more hangers and the front desk rep carried them up to me within 5 minutes. Location was great and everything was wonderful.
United States of America- What guests loved the most:
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Mia
New Zealand
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Courtney
Australia
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Kiana
New Zealand
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Christian
Australia
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Roann
New Zealand
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Ling
Malaysia
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Paula
New Zealand
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Joanne
Australia
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Nikki
United States of America
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Webdevel777
United States of America
Categories:
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Attractively located in the center of Auckland, Mercure Auckland Queen Street has air-conditioned rooms, a fitness center, free WiFi and a restaurant. This 4-star hotel offers room service and a 24-hour front desk. Private parking is available on site. At the hotel, rooms contain a closet, a flat-screen TV, a private bathroom, bed linen and towels. Every room comes with a safety deposit box, while certain rooms are equipped with a balcony. The rooms will provide guests with a fridge. An à la carte, continental or Full English/Irish breakfast is available each morning at the property. Mercure Auckland Queen Street provides an ironing service, as well as business facilities like fax and photocopying. Popular points of interest near the accommodation include Auckland Town Hall, Aotea Square and Auckland Art Gallery. The nearest airport is Auckland Airport, 12 miles from Mercure Auckland Queen Street.
Couples in particular like the location – they rated it 8.5 for a two-person trip.
Mercure Auckland Queen Street has been welcoming Booking.com guests since Mar 28, 2021Hotel chain/brand: Mercure
Distance in property description is calculated using © OpenStreetMap

See what guests loved the most:
MiaNew Zealand
“Loved the moody vibe of the room - very nice! Super clean, very comfy bed and we got a free upgrade which was amazing 😊”
CourtneyAustralia
“Great service, close to everything, very comfy bed and beautiful bathroom! The breakfast was also great and made fresh to order as well as Buffett style!”
KianaNew Zealand
“Accommodation was lovely, exceeded my expectations. The bed was to die for - haven't stopped dreaming of it! Staff were friendly and were extremely helpful when I left a personal item behind and getting that shipped back to me. The rooms were...”
ChristianAustralia
“Comfortable hotel in Auckland and the amenities and gym facilities were very good too”
RoannNew Zealand
“It is one of my go-to’s when I need a break or a night alone”- Ling
Malaysia
“room was very lovely and modern. beds were wide and comfortable. staying true to ecofriendly concept- body wash, shampoo and lotion came in paper-based sachets, which were interesting. awesome breakfast. right opposite a bus stop.” - PPaula
New Zealand
“We didn't get our full breakfast - they were very busy” - JJoanne
Australia
“Good variety, enjoyed the fact that there are ample space to move around”
NikkiUnited States of America
“Clean comfortable bed, spacious clean bathroom, great shower temperature and pressure, loved the design/color scheme of the room. Great location with lots of restaurants/bars/stores within 20min walking distance. Staff were friendly.”- Webdevel777
United States of America
“The staff was great. Upon arriving I phoned down to ask if I could get more hangers and the front desk rep carried them up to me within 5 minutes. Location was great and everything was wonderful.”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
Do you require a bond?
Good Morning! We require credit card authorisation of $200 on top of accommodation prepayment. Have a great day! ReceptionAnswered on 29 March 2021do you take cash for a bond
At the moment, we are not taking any cash from our guests. You will need to pay the pre-authorisation with a debit card or a credit card.Answered on 13 April 2021Do you have parking? And do we reserve it? And cost please
Hi there, We have two options for parking. On-site $35 per night and Off-site $20 per night. Bookings are essential as we only have limited availability.Answered on 21 June 2022Hi do you require a bond?
Hi there Yes we do, it may vary depending on length of stay, additions, or payment method but generally it is $100 for short stays on a debit or cred..Answered on 23 June 2022How much is parking please?
Hi, Our onsite self car park is $35 per night. Thanks, Reception Team :)Answered on 2 May 2021Can you smoke on the balcony?
Sorry but we are a smoke free property and you cannot smoke on the balcony. Thank you. Yveline Front DeskAnswered on 27 June 2021- Still looking?
Hotel area info *
Restaurants1 Restaurant On Site
- Lone Star
- CuisineSteakhouse
- Open forDinner
- AmbienceFamily-friendly
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
Amenities of Mercure Auckland Queen StreetGreat facilities! Review score, 8.5
- Toilet paper
- Towels
- Bathtub or shower
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- Outdoor furniture
- Refrigerator
- Socket near the bed
- Clothes rack
- Live sports events (broadcast)
- Flat-screen TV
- Radio
- Telephone
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Restaurant
- Tea/Coffee maker
- Parking garage
- Accessible parking
- Invoice provided
- Baggage storage
- Express check-in/outAdditional charge
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Dry cleaningAdditional charge
- Fax/Photocopying
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Safe
- Carbon monoxide detector
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Private entrance
- Carpeted
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
- Fitness
- Fitness center
- English
- Hindi
- Filipino
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of NZD 100 is required on arrival. That's about 60.66USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 12 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cash is not accepted
Mercure Auckland Queen Street accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
A damage deposit of NZD 100 is required on arrival. That's about 60.66USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Mercure Auckland Queen Street
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Mercure Auckland Queen Street is 2,950 feet from the center of Auckland.
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Guests staying at Mercure Auckland Queen Street can enjoy a highly-rated breakfast during their stay (guest review score: 6.7).
Breakfast option(s) include:
- Continental
- Full English/Irish
- À la carte
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The prices at Mercure Auckland Queen Street may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Mercure Auckland Queen Street has 1 restaurant:
- Lone Star
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Check-in at Mercure Auckland Queen Street is from 2:00 PM, and check-out is until 11:00 AM.
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Mercure Auckland Queen Street offers the following activities/services (charges may apply):
- Fitness center
- Fitness
- Live sports events (broadcast)
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Room options at Mercure Auckland Queen Street include:
- Double