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Attractively located in Auckland, Mercure Auckland Queen Street has air-conditioned rooms, a fitness center, free WiFi and a restaurant. This 4-star hotel offers room service and a 24-hour front desk. Private parking is available on site. At the hotel, rooms contain a closet, a flat-screen TV, a private bathroom, bed linen and towels. Every room comes with a safety deposit box, while certain rooms are equipped with a balcony. The rooms will provide guests with a fridge. Popular points of interest near Mercure Auckland Queen Street include Auckland Town Hall, Aotea Square and Auckland Art Gallery. The nearest airport is Auckland Airport, 12 miles from the accommodation.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Top Location: Highly rated by recent guests (8.4)

Private parking at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
8.4
Cleanliness
8.8
Comfort
8.8
Value for money
8.3
Location
8.4
Free Wifi
8.8
Select topics to read reviews:

Guests who stayed here loved

  • Mikyla
    New Zealand New Zealand
    Booked the evening of the night we stayed . Rang up and asked if there was a carpark available, which there was . The staff were accommodating and kind . Thank you
  • Justin
    New Zealand New Zealand
    "I had a fantastic stay at the Mercure Hotel in Auckland Central. The hotel is modern and spotlessly clean, creating a comfortable and welcoming atmosphere. The location is perfect—right in the heart of the city, making it easy to explore. I...
  • F
    Felicity
    New Zealand New Zealand
    The room was very clean and modern. We loved the location being so central. The staff were super friendly

Hotel area info

Restaurants
1 Restaurant On Site

  • Lone Star
    • Cuisine
      Steakhouse
    • Open for
      Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Mercure Auckland Queen Street
Great facilities! Review score, 8.4

Most popular amenities
  • Private Parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
Kitchen
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live sports events (broadcast)
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs NZD 35 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Express check-in/out
    Additional charge
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Carbon monoxide detector
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Private entrance
  • Carpeted
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Hindi
  • Filipino

House rules
Mercure Auckland Queen Street takes special requests – add in the next step!

Check-in
From 14:00 to 0:00
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 5:00 to 11:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of NZD 100 is required on arrival. That's about US$62. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardEftpos Cash is not accepted

The fine print
Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Mercure Auckland Queen Street

  • Check-in at Mercure Auckland Queen Street is from 2:00 PM, and check-out is until 11:00 AM.

  • Mercure Auckland Queen Street has 1 restaurant:

    • Lone Star

  • Mercure Auckland Queen Street is 2,950 feet from the center of Auckland. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Mercure Auckland Queen Street may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Mercure Auckland Queen Street include:

    • Double

  • Mercure Auckland Queen Street offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Live sports events (broadcast)