• Free WiFi
  • Balcony
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe
  • Baggage storage

You're eligible for a Genius discount at Mercure Auckland Queen Street! To save at this property, all you have to do is sign in.

Attractively located in the center of Auckland, Mercure Auckland Queen Street has air-conditioned rooms, a fitness center, free WiFi and a restaurant. This 4-star hotel offers room service and a 24-hour front desk. Private parking is available on site. At the hotel, rooms contain a closet, a flat-screen TV, a private bathroom, bed linen and towels. Every room comes with a safety deposit box, while certain rooms are equipped with a balcony. The rooms will provide guests with a fridge. An à la carte, continental or Full English/Irish breakfast is available each morning at the property. Mercure Auckland Queen Street provides an ironing service, as well as business facilities like fax and photocopying. Popular points of interest near the accommodation include Auckland Town Hall, Aotea Square and Auckland Art Gallery. The nearest airport is Auckland Airport, 12 miles from Mercure Auckland Queen Street.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Mercure Auckland Queen Street has been welcoming Booking.com guests since Mar 28, 2021
Hotel chain/brand:

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Continental, Full English/Irish

Private parking at the hotel

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Room Type
1 king bed
2 twin beds
1 king bed
2 twin beds
1 king bed
2 twin beds
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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
Select topics to read reviews:

See what guests loved the most:

  • Duncan
    New ZealandNew Zealand
    Location, quality of room, ease of check in and out
  • Heidi
    easy check in and check out, near the venues we need to be, clean room, spacious and plenty space to put our luggages and move around, easy access for ubers, closeby to restaurants. definitely recommend and will come back
  • Noorfariza
    Clean room, comfortable bed. Staff were very helpful with our parking reservations. Breakfast was great too
  • Nicholas
    New ZealandNew Zealand
    The room was charming and I loved the style of the dark wood, the white, and just the overall feel of the room. The staff were really awesome and friendly and always were happy to help and get back to us when we had queries. The beds were super...
  • Katie
    United States of AmericaUnited States of America
    The staff was so kind and helped us out with a room when we arrived from the U.S. at six in the morning. They were lifesavers!
  • Mia
    New ZealandNew Zealand
    Loved the moody vibe of the room - very nice! Super clean, very comfy bed and we got a free upgrade which was amazing 😊
  • Courtney
    Great service, close to everything, very comfy bed and beautiful bathroom! The breakfast was also great and made fresh to order as well as Buffett style!
  • Kiana
    New ZealandNew Zealand
    Accommodation was lovely, exceeded my expectations. The bed was to die for - haven't stopped dreaming of it! Staff were friendly and were extremely helpful when I left a personal item behind and getting that shipped back to me. The rooms were...
  • Christian
    Comfortable hotel in Auckland and the amenities and gym facilities were very good too
  • Roann
    New ZealandNew Zealand
    It is one of my go-to’s when I need a break or a night alone

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Do you require a bond?

    Good Morning! We require credit card authorisation of $200 on top of accommodation prepayment. Have a great day! Reception
    Answered on 29 March 2021
  • do you take cash for a bond

    At the moment, we are not taking any cash from our guests. You will need to pay the pre-authorisation with a debit card or a credit card.
    Answered on 13 April 2021
  • Do you have parking? And do we reserve it? And cost please

    Hi there, We have two options for parking. On-site $35 per night and Off-site $20 per night. Bookings are essential as we only have limited availability.
    Answered on 21 June 2022
  • Hi do you require a bond?

    Hi there Yes we do, it may vary depending on length of stay, additions, or payment method but generally it is $100 for short stays on a debit or cred..
    Answered on 23 June 2022
  • How much is parking please?

    Hi, Our onsite self car park is $35 per night. Thanks, Reception Team :)
    Answered on 2 May 2021
  • Can you smoke on the balcony?

    Sorry but we are a smoke free property and you cannot smoke on the balcony. Thank you. Yveline Front Desk
    Answered on 27 June 2021
  • Still looking?

Hotel area info *

1 Restaurant On Site

  • Lone Star
    • Cuisine
    • Open for
    • Ambience
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Mercure Auckland Queen Street
Great facilities! Review score, 8.5

Most popular amenities
  • Private Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Outdoor furniture
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Live sports events (broadcast)
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is needed) and costs NZD 35 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • Express check-in/out
    Additional charge
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
  • Carbon monoxide detector
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Private entrance
  • Carpeted
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Hindi
  • Filipino

House rules

Mercure Auckland Queen Street takes special requests – add in the next step!


From 2:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in


From 5:00 AM to 11:00 AM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of NZD 100 is required on arrival. That's about 60.08USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.


When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos American Express Cash is not accepted Mercure Auckland Queen Street accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of NZD 100 is required on arrival. That's about 60.08USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Mercure Auckland Queen Street

  • Check-in at Mercure Auckland Queen Street is from 2:00 PM, and check-out is until 11:00 AM.

  • The prices at Mercure Auckland Queen Street may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Mercure Auckland Queen Street is 2,950 feet from the center of Auckland. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Mercure Auckland Queen Street can enjoy a highly-rated breakfast during their stay (guest review score: 6.9).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • À la carte

  • Room options at Mercure Auckland Queen Street include:

    • Double

  • Mercure Auckland Queen Street offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Live sports events (broadcast)

  • Mercure Auckland Queen Street has 1 restaurant:

    • Lone Star