Please note the airport pick-up services are for guests arriving at Queenstown International Airport on flights within a 20-minute window.

There is also a private service available from for up to 5 guests. Charges apply. Please note that for safety reasons, if booking a Deluxe Studio or Suite, families with children under the age of 6 will be allocated ground floor accommodation. Please ensure that all children’s ages are advised at the time of booking.

Please note for bookings of 6 or more rooms, different payment policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.

All guests must sign the property's Terms of Stay. The property will be in touch after booking to provide these. Millbrook’s commitment to achieve environmentally sustainable tourism means the resort will no longer be facilitating daily room servicing. As a result of our Greener Stay programme launch in 2022, we successfully eliminated more than 28,000kg of CO2e from going into the atmosphere. This is equivalent to flying the entire circumference of the world almost five times. As a thank you for supporting us on our mission to create a better and healthier environment, we have credited your account with $25 per room for each night of your stay (excluding your arrival night) to use at any of our resort outlets. Terms & Conditions apply.

客人在办理入住手续时须出示带照片的身份证件和信用卡。请注意：所有特殊要求均视住宿的供应情况而定，也可能收取额外费用。

请您提前告知Millbrook Resort您的预计抵达时间。您可以在预订时在“特殊要求”栏内注明，也可以直接联系住宿，订单确认信中附有联系方式。

为应对新冠肺炎（COVID-19）疫情，该住宿当前正在采取额外的安全与卫生措施。