Hi, Our swimming pool is heated and you do not need to book for this, With our Grotto (spa pool) and our sauna you do have to book a time. You book 30 min time slots for the Grotto and Sauna.

Hi there, sorry we don't have kayaks to hire, however you can hire them at Two Mile Bay which is about 5 mins walk from our hotel. Reception

Hi, Thank you for your enquiry. Yes, he can park his car in our car park! Please ask him to stop at the reception and leave his vehicle reg number. Thank you again for booking with us and we are looking forward to seeing you on November. Ruth, Reception

Good afternoon, Thank you for your enquiry, It is ok to smoke outside on the balcony, however, the sliding door we do ask is to be shut so that no smoke goes into our non-smoking rooms. It takes about 40 minutes to walk into town (3.3km). You can walk out from the front of the hotel to the Lakefront and swim, however, we do recommend walking down the Lakefront a bit further as it's a little less rocky! We hope this information has helped. Thank you. Steff, Reception / Reservations

Our provide buffet breakfast. Full breakfast comes with cooked items and Continental comes with basic items like bread, cereals, fruits, etc. Thank you!

Thank you for your enquiry. - Standard Lakeview Room, please place a request for the Ground Floor - Superior Two Doubles, please place a request for the Ground Floor - Superior Plus Lakeview, always on the Ground Floor - Junior Queen Suite, please place a request for the Ground Floor Thank you!

Good afternoon, Unfortunately, we are unable to put a rollaway bed in our Junior Queen Suites, I would recommend booking a Superior Twin Lakeview room which has 1 Queen bed + 1 Double bed side by side. This would be more suitable for 2 adults & 2 children. Thank you! Steff, Reception / Reservations

Hi there, No, unfortunately, the sofa cannot turn into a sofa bed. However, we do offer rollaway beds in our Superior King Rooms at an additional cost of $20.00. Thank you. Steff - Reception

Hi there, Our Junior Suite and Deluxe Junior Suite have a spa bath, both rooms has the view of the lake however, you can't see the lake being in the spa bath, unfortunately. Reception

Hi Deb, We only have one disabled access room and it is a Superior Lakeview Twin lakeview room, please speak to us directly to make sure it is available on the day.