About this property

Surrounded by 25 acres of native bushland, this secluded resort is located on New Zealand’s stunning Coromandel Peninsula and combines a striking natural setting with personal service. Grand Mercure Puka Park Resort offers guests a unique and tranquil retreat. Start the day with a swim in the solar-heated outdoor pool. Afterwards, you can soak up the sun on the deck before treating yourself to a classy meal at the restaurant. Have a game of tennis or opt for a relaxing afternoon in the day spa. In the evening, you can chat with other guests in front of the log fire or enjoy a glass of wine on your private balcony. Children under 3 years of age receive breakfast for free. Children aged between 3-11 years can eat from the childrens menu.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Grand Mercure
Hotel chain/brand
Grand Mercure

Property highlights

    • Top Location: Highly rated by recent guests (8.7)

    • Breakfast Info

    • Continental, Vegetarian, Buffet

    • Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Pamela
    Australia Australia
    The location is absolutely stunning Nestled in the forest, like a treehouse. The peace and quietness is beautiful The bathroom floors and towel rack is heated.
  • Julie
    New Zealand New Zealand
    Lovely chalet & surroundings. Great staff and beautiful meals.
  • Dagmar
    United States United States
    Luxury birthday treat. Pool, cedar hot tub, sauna and location in the hillside forest were all wonderful. Abundant breakfast.
  • Dennis
    United States United States
    Small private chalet in the rainforest. Heated bathroom floors were a nice touch.
  • Timothy
    Australia Australia
    Staff was welcoming and friendly. breakfast and dinner was delicious and gym and pool was refreshing. Beach is 5min walk. Such a Peaceful environment. Worth the price.
  • Ekaterina
    United States United States
    Staff: Rajat was a phenomenal! He brought our stay from an A to an A+. Extremely attentive, helpful, kind and friendly. All the staff were fantastic but Rajat is another level. Thank you for making our stay so enjoyable.
  • Julie
    Australia Australia
    Everything. Thank you so much to the staff who were so warm and kind and welcoming. They absolutely made the trip what it was!
  • Tina
    New Zealand New Zealand
    We loved the whole experience from the warm welcome and the ride up to our chalet which was private, beautiful, clean and nestled into nature in the trees. We even tried the restaurant and it was my partners best ever risotto and my eye fillet was...
  • David
    New Zealand New Zealand
    It was just amazing, more than we had expected. We felt like we were immersed into the surrounding nature, the room was cosy and had everything you could need. Underfloor heating in the bathroom was a treat!
  • Sarah
    New Zealand New Zealand
    Nice spot nestled in the bush, friendly staff, heated pool. We had some drinks at the bar but didn't try the restaurant.

Hotel area info

Restaurants

1 Restaurant On Site
  • Miha Restaurant and Lounge
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Grand Mercure Puka Park Resort

Great facilities! Review score, 8.4

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Free Wifi
  • Room service
  • Restaurant
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Alarm clock

View

  • Garden view

Outdoors

  • Outdoor furniture
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Electric kettle
  • Refrigerator

Activities

  • Bicycle rental
  • Happy hour
    Additional charge
  • Beach
  • Cycling
    Off-site
  • Hiking
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional charge

Media & Technology

  • Flat-screen TV
  • DVD player
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not possible).

  • Street parking

Front Desk Services

  • Invoice provided
  • Lockers
  • Baggage storage
  • Express check-in/out

Entertainment & Family Services

  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key access
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Carpeted
  • Fan
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Room service

Outdoor swimming pool
Free!

  • Open all year
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Fenced pool

Spa

  • Fitness
  • Full-body massage
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • German
  • English
  • Spanish

House rules

Grand Mercure Puka Park Resort takes special requests – add in the next step!
Check-in
From 3:00 PM to 9:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:30 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of NZD 100 is required on arrival. That's about $59. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubEftposCash

The fine print

Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Mercure Puka Park Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Grand Mercure Puka Park Resort