Hotel
 Pullman Rotorua

Travel Sustainable property

1135 Arawa St, 3010 Rotorua, New Zealand – Excellent location – show map

Excellent location – rated 9.2/10! (score from 1962 reviews)

Real guests • Real stays • Real opinions

8.2
Very Good
1,962 reviews

Lovely comfortable rooms & very comfortable bed/pillows. Nice room amenities and enjoyed that the TV could be rotated.

Mike New Zealand

it was very modern and luxurious! the staff were also really really great

Rosalea New Zealand

the staff was great , room was super clean, tv was a real tv with foxtel, a few pillows to choose from, usb ports in the room, aircon/heating was good.

Luispinedak New Zealand

The staff were so lovely and helpful, and the room was absolutely amazing! Whenever we needed our car from valet they would be so onto it to grab it for us. The view of the lake from the top floor was spectacular! We had room service and the food was incredible, even their potato fries were the tastiest fries I've ever had, dont even get me started on the wagyu burger!! so yum. We were here on our honeymoon (only stayed one night as we were on just a small honeymoon) and they gifted us a delicious platter with tasty desserts and fruit. Pullman Rotorua is just so accommodating and makes you feel so comfortable.

Sienna Australia

A pleasant stay. We stayed for one night only but the room added even more comfort and relaxation to our short break. We will return for a longer stay for sure! Must be the best stay in Rotorua so far!

Anastasia New Zealand

Went the extra mile by delivering a complementary platter for my birthday

Kayla New Zealand

I love how quiet the room was & the view was stunning! I also loved the shower it was my favourite part about the room so modern and sleek

Danielle New Zealand

Very good location, very clean, great lighting and valete parking but also free parking right outside. Super comfortable stay, would recommend.

Holly New Zealand

The location was great. We had a top floor room and the view was great. The room was well worth the money!

Alicia New Zealand

I loved the rooms - they were luxurious! We had the best nights sleep on the beds. Also the staff were so friendly and welcoming!

Louise New Zealand
8.2
Very Good
1,962 reviews
  • What guests loved the most:
  • “Lovely comfortable rooms & very comfortable bed/pillows. Nice room amenities and enjoyed that the TV could be rotated.”
    Mike Mike New Zealand New Zealand
  • “it was very modern and luxurious! the staff were also really really great”
    Rosalea Rosalea New Zealand New Zealand
  • “the staff was great , room was super clean, tv was a real tv with foxtel, a few pillows to choose from, usb ports in the room, aircon/heating was good.”
    Luispinedak Luispinedak New Zealand New Zealand
  • “The staff were so lovely and helpful, and the room was absolutely amazing! Whenever we needed our car from valet they would be so onto it to grab it for us.”
    Sienna Sienna Australia Australia
  • “A pleasant stay. We stayed for one night only but the room added even more comfort and relaxation to our short break. We will return for a longer stay for sure!”
    Anastasia Anastasia New Zealand New Zealand
  • “Went the extra mile by delivering a complementary platter for my birthday”
    Kayla Kayla New Zealand New Zealand
  • “I love how quiet the room was & the view was stunning! I also loved the shower it was my favourite part about the room so modern and sleek”
    Danielle Danielle New Zealand New Zealand
  • “Very good location, very clean, great lighting and valete parking but also free parking right outside. Super comfortable stay, would recommend.”
    Holly Holly New Zealand New Zealand
  • “The location was great. We had a top floor room and the view was great. The room was well worth the money!”
    Alicia Alicia New Zealand New Zealand
  • “I loved the rooms - they were luxurious! We had the best nights sleep on the beds. Also the staff were so friendly and welcoming!”
    Louise Louise New Zealand New Zealand

Categories:

  • Staff8.8
  • Facilities8.4
  • Cleanliness9.0
  • Comfort9.0
  • Value for money7.7
  • Location9.2
  • Free WiFi8.7

Get the celebrity treatment with world-class service at Pullman Rotorua

Located in Rotorua, a 6-minute walk from Tamaki Maori Village, Pullman Rotorua has accommodations with a restaurant, private parking, a fitness center and a bar. Among the facilities at this property are a 24-hour front desk and room service, along with free WiFi throughout the property. The hotel has family rooms.

The rooms include air conditioning and a flat-screen TV, and some accommodations at the hotel have a safety deposit box. The rooms will provide guests with a minibar.

Guests at Pullman Rotorua can enjoy a buffet breakfast.

Polynesian Spa is an 11-minute walk from the accommodation, while Te Puia is 2.1 miles from the property. The nearest airport is Rotorua Regional Airport, 5 miles from Pullman Rotorua.

This is our guests' favorite part of Rotorua, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Pullman Rotorua has been welcoming Booking.com guests since Nov 21, 2019
 Hotel chain/brand: Pullman Hotels and Resorts

Distance in property description is calculated using © OpenStreetMap

Show me more

Most popular amenities

Parking
Free WiFi
Family rooms
Non-smoking rooms
Restaurant
Facilities for disabled guests
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Located in the best-rated area in Rotorua, this hotel has an excellent location score of 9.2

Breakfast Info

Buffet

Private parking at the hotel

Saved to 1101 lists

Availability

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Pullman Rotorua

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.2
Very Good · 1,962 reviews
Read all reviews
Categories:
  • Staff8.8
  • Facilities8.4
  • Cleanliness9.0
  • Comfort9.0
  • Value for money7.7
  • Location9.2
  • Free WiFi8.7

Select topics to read reviews:

See what guests loved the most:

  • Mike
    New ZealandNew Zealand
    “Lovely comfortable rooms & very comfortable bed/pillows. Nice room amenities and enjoyed that the TV could be rotated.”
  • Rosalea
    New ZealandNew Zealand
    “it was very modern and luxurious! the staff were also really really great”
  • Luispinedak
    New ZealandNew Zealand
    “the staff was great , room was super clean, tv was a real tv with foxtel, a few pillows to choose from, usb ports in the room, aircon/heating was good.”
  • Sienna
    AustraliaAustralia
    “The staff were so lovely and helpful, and the room was absolutely amazing! Whenever we needed our car from valet they would be so onto it to grab it for us. The view of the lake from the top floor was spectacular! We had room service and the food...”
  • Anastasia
    New ZealandNew Zealand
    “A pleasant stay. We stayed for one night only but the room added even more comfort and relaxation to our short break. We will return for a longer stay for sure! Must be the best stay in Rotorua so far!”
  • K
    Kayla
    New ZealandNew Zealand
    “Went the extra mile by delivering a complementary platter for my birthday”
  • Danielle
    New ZealandNew Zealand
    “I love how quiet the room was & the view was stunning! I also loved the shower it was my favourite part about the room so modern and sleek”
  • Holly
    New ZealandNew Zealand
    “Very good location, very clean, great lighting and valete parking but also free parking right outside. Super comfortable stay, would recommend.”
  • Alicia
    New ZealandNew Zealand
    “The location was great. We had a top floor room and the view was great. The room was well worth the money!”
  • Louise
    New ZealandNew Zealand
    “I loved the rooms - they were luxurious! We had the best nights sleep on the beds. Also the staff were so friendly and welcoming!”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Kia ora. Can ypu tell me what loumge access means please? Is it complimentary drinks and breakfast?
    The Executive Club Lounge includes the following; - Continental Breakfast Daily - Daily Canapés and Drinks - Complementary range of Non-alcoholic beverages throughout the day
    Asked about: Deluxe King Room with City View • Answered on January 18, 2020
  • Does this room have its own bathroom?
    All of our rooms in the hotel have there own Open Plan Bathroom inside of the room.
    Asked about: Superior King Room with City View • Answered on March 2, 2020
  • Hi, what’s the difference between the superior and the deluxe rooms please?
    Deluxe Rooms are located on higher levels and superior room on the lower floors.
    Answered on February 17, 2021
  • Hi there is there a bond required upon arrival? If so how much please
    Greetings, Thank you for your message. The price of bond at Pullman Rotorua is $100 per night of your stay with us. Best Regards, Pullman Team
    Answered on March 23, 2021
  • Can I bring my own wine into the room?
    Yes you can.
    Answered on March 26, 2022

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Rotorua District Library
    0 miles
  • Rotorua Eat Street
    0.1 miles
  • Red Stag Timber-Waipa Saw Mill
    0.2 miles
  • Rotorua District Council
    0.2 miles
  • Rotorua High Court, District Court and Family Court
    0.2 miles
  • Scion Crown Research Institute
    0.2 miles
  • Matariki Cultural Centre
    0.2 miles
  • Tamaki Maori Village
    0.2 miles
  • Rotorua Government Gardens
    0.2 miles
  • Rotorua Lakefront
    0.3 miles
Top attractions
  • Polynesian Spa
    0.3 miles
  • Te Puia
    2 miles
  • Rotorua International Stadium
    2.2 miles
  • Lake Rotorua
    3.9 miles
  • Paradise Valley Springs
    5.5 miles
  • Tikitere - Hell's Gate Thermal Park
    7.6 miles
  • Buried Village
    8 miles
Natural Beauty
  • Lake Lake Rotorua
    0.3 miles
Closest Airports
  • Rotorua Regional Airport
    3.9 miles
  • Tauranga Airport
    32.2 miles
  • Taupo Airport
    42.8 miles
How to get to Pullman Rotorua from Rotorua Regional Airport
    Taxi
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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Thanks! You'll receive an email as soon as the property answers your question.
1 Restaurant On Site

    Barrel & Co. Bar and Grill

    Food: Seafood, European

    Open for: Breakfast, Lunch, Dinner

    Menu: Buffet & À La Carte

Amenities of Pullman Rotorua

Most popular amenities

Parking
Free WiFi
Family rooms
Non-smoking rooms
Restaurant
Facilities for disabled guests
Tea/Coffee Maker in All Rooms
Bar
Food & Drink
  • Wine/Champagne Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs NZD 45 per day.
  • Electric vehicle charging station
  • Secure parking
Services
  • Daily housekeeping
  • Concierge
  • Express check-in/out
  • Dry cleaning Additional charge
  • 24-hour front desk
  • Meeting/Banquet facilities Additional charge
  • Room service
Safety & security
  • CCTV in common areas
  • Smoke alarms
  • Key card access
General
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Health & Wellness Facilities
  • Spa/Wellness packages
  • Massage Additional charge
  • Fitness center
Languages Spoken
  • English
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Pullman Rotorua takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
Extra bed by request
NZD 120 per child, per night
3 - 10 years
Extra bed by request
NZD 120 per child, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Pullman Rotorua accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 3% charge when you pay with a credit card.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Pullman Rotorua

  • Guests staying at Pullman Rotorua can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Buffet

  • Room options at Pullman Rotorua include:

    • Double
    • Suite

  • From the nearest airport, you can get to Pullman Rotorua by:

    • Taxi 15min

  • Pullman Rotorua is 2,150 feet from the center of Rotorua.

  • Pullman Rotorua has 1 restaurant:

    • Barrel & Co. Bar and Grill

  • Pullman Rotorua offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Spa/Wellness packages

  • Check-in at Pullman Rotorua is from 2:00 PM, and check-out is until 11:00 AM.

  • The prices at Pullman Rotorua may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.