Pullman Rotorua
1135 Arawa St, 3010 Rotorua, New Zealand – Excellent location – show map
Excellent location – rated 9.2/10! (score from 2909 reviews)
Real guests • Real stays • Real opinions
Great Staff, room was superb. Mixologist in there Bar does spectacular Expresso Martinis. Seamless check in and out.

- City view
- Free WiFi
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safe
- Baggage storage
Get the celebrity treatment with world-class service at Pullman Rotorua
Located in Rotorua, 3 miles from Rotorua International Stadium, Pullman Rotorua has accommodations with a fitness center, private parking, a restaurant and a bar. With free WiFi, this 5-star hotel offers room service and a 24-hour front desk. The property provides a concierge service and luggage storage space for guests. Paradise Valley Springs is 6.7 miles from the hotel, while Buried Village is 9.5 miles from the property. The nearest airport is Rotorua Regional Airport, 5.6 miles from Pullman Rotorua.
This is our guests' favorite part of Rotorua, according to independent reviews.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
Pullman Rotorua has been welcoming Booking.com guests since Nov 21, 2019Hotel chain/brand: Pullman Hotels and Resorts
Distance in property description is calculated using © OpenStreetMap
- Private Parking
- Free WiFi
- Family rooms
- Non-smoking rooms
- Restaurant
- Facilities for disabled guests
- Fitness center
- 24-hour front desk
- Bar
- Good Breakfast

Categories:
See what guests loved the most:
- Alan
New Zealand
“Great Staff, room was superb. Mixologist in there Bar does spectacular Expresso Martinis. Seamless check in and out.” - Allison
United States of America
“The hotel is wonderful and the location is great! The staff were very attentive and we loved getting a courtesy call after we got to our room to make sure we had everything as needed.” - Don
New Zealand
“I like everthing in General, eversince I have a child, forgot that people party on Friday and Saturday night, and Pullman has a party room on level 1 where my room is on the same level.” - Lupea
Switzerland
“The location is great, the room was confortable, well equipped, spacious and clean. The staff was helpfull.” - Digby
United States of America
“Breakfast was great and the location is outstanding. Within walking distance of good restaurants and cultural facilities. The staff was outstanding. Because I am handicapped, their personal attention to my needs was greatly appreciated. Small...” - Jennifer
United States of America
“The staff at front desk were exceptionally helpful. Really tried to offer terrific service.” - Go
Indonesia
“Love the location, it is very central and walking distance to restaurant area. There is one receptionist person who helped us a lot, her name is Lyka, she is truly the best. She helped since the first day we checked in with the rooms, the dinner...” - Rylie
United States of America
“The hotel was beautiful, spacious and clean. It was in the perfect location. The staff made sure we had everything we needed, including an exceptional Christmas buffet!” - Rosa
United States of America
“This was our favorite property overall. we did book an executive suite which could be why we throughly enjoyed it. The staff were friendly and the valet parking was very nice. We had a great time at this hotel and it was very clean.” - Tommy
Australia
“I enjoyed the exceptional service and quality of facilities at Pullman Rotorua. Everyone serviced us with a smile and made every effort to ensure that our stay was as pleasant and relaxing as possible.”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
Kia ora. Can ypu tell me what loumge access means please? Is it complimentary drinks and breakfast?
The Executive Club Lounge includes the following; - Continental Breakfast Daily - Daily Canapés and Drinks - Complementary range of Non-alcoholic bev..Answered on 18 January 2020Does this room have its own bathroom?
All of our rooms in the hotel have there own Open Plan Bathroom inside of the room.Answered on 2 March 2020is your food halal?
We do have Halal options in our restaurant!Answered on 14 February 2023Which rooms has the bathtub?
Our Suites are the only room type that have bath tubsAnswered on 14 January 2021Hi, what’s the difference between the superior and the deluxe rooms please?
Deluxe Rooms are located on higher levels and superior room on the lower floors.Answered on 17 February 2021Can we access the gym?
Our gym facility is 24 hours open which is located on 1st floor. When you are staying in house you can use gym facility anytime during your stay.Answered on 30 June 2022- Still looking?
Hotel area info *
Restaurants1 Restaurant On Site
- Barrel & Co. Bar and Grill
- CuisineSeafood • European
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly • Modern • Romantic
- Dietary optionsVegetarian • Gluten-free
Amenities of Pullman RotoruaGreat facilities! Review score, 8.4
- Private Parking
- Free WiFi
- Family rooms
- Non-smoking rooms
- Restaurant
- Facilities for disabled guests
- Fitness center
- 24-hour front desk
- Bar
- Good Breakfast
- Outdoor furniture
- Wine/ChampagneAdditional charge
- Kids' meals
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Restaurant
- Valet parking
- Electric vehicle charging station
- Accessible parking
- Invoice provided
- Concierge
- Baggage storage
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Safe
- Air conditioning
- Smoke-free property
- Heating
- Packed lunches
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
- Fitness
- Spa/Wellness packages
- MassageAdditional charge
- Fitness center
- English
- Spanish
- French
- Hindi
- Japanese
- Filipino
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of NZD 100 is required on arrival. That's about 59.38USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 11 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cash
Pullman Rotorua accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of NZD 100 is required on arrival. That's about 59.38USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Pullman Rotorua
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Pullman Rotorua offers the following activities/services (charges may apply):
- Fitness center
- Massage
- Spa/Wellness packages
- Fitness
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Room options at Pullman Rotorua include:
- Double
- Suite
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Check-in at Pullman Rotorua is from 2:00 PM, and check-out is until 11:00 AM.
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The prices at Pullman Rotorua may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Pullman Rotorua has 1 restaurant:
- Barrel & Co. Bar and Grill
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Pullman Rotorua is 2,150 feet from the center of Rotorua. All distances are measured in straight lines. Actual travel distances may vary.