City view
Balcony
Bath
Air conditioning
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safety deposit box
Luggage storage

Get the celebrity treatment with world-class service at Sofitel Queenstown Hotel & Spa

Located in the heart of Queenstown, Sofitel Queenstown Hotel and Spa offers accommodation with a blend of French luxury and art de vivre. Each luxurious room features a marble bathroom with French amenities, a double spa bath and a separate rain shower. The rooms boast Sofitel’s “MyBed”, underfloor heating and an espresso machine. Entertainment options include free WiFi, modern surround sound, an LCD TV and a DVD player. Extra touches include a pillow menu and plush New Zealand possum throws. Left Bank Bistro is a charming Parisian style eatery, serving breakfast daily. 1789 Bistro offers a fresh, flavoursome bistro style menu, alongside a carefully curated cocktail menu and an indulgent international wine list, serving some of the best Central Otago Pinot Noirs, within a decadent, vibrant setting. For relaxation, So Spa awaits, an intimate sanctuary where mind, body and spirit unite. Pamper yourself and feel rejuvenated with a range of treatments. Sofitel Queenstown Hotel and Spa is conveniently located, just a 5-minute walk from the Skyline Gondola and a 15-minute walk from Queenstown Gardens.

This is our guests' favourite part of Queenstown, according to independent reviews.

Sofitel Queenstown Hotel & Spa has been welcoming Booking.com guests since 30 Nov 2008.

Property highlights

Situated in the best rated area in Queenstown, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Full English/Irish


Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 extra-large double bed
1 extra-large double bed
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Travel Sustainable Level 3
This property has told us they’re making large investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews
Categories:
Staff
9.1
Facilities
8.5
Cleanliness
9.1
Comfort
9.2
Value for money
8.0
Location
9.5
Select topics to read reviews:

See what guests loved the most:

  • Edouard
    FranceFrance
    Location is ideal, but be sure to have a room with view on the mountains. It’s clean. The exec lounge is excellent.
  • Robyn
    New ZealandNew Zealand
    Staff were very helpful and the breakfast was excellent
  • Natgreen
    New ZealandNew Zealand
    Being greeted and given a tour was a great touch. Amazingly clean room, lots of space. The TV in the bathroom was a super bonus! Location to town was perfect and the restaurants on site were the best.
  • Adina
    AustraliaAustralia
    everything was perfect. large rooms and luxury bedding and towels. exceptionally well maintained, cosy and spacious. the decor is beautiful. hotel is right in centre of town, valet parking and dry room storage for ski gear made everything easy....
  • Georgia
    New ZealandNew Zealand
    Everyone was lovely and super helpful, the room was nice and big with a beautiful bathroom
  • Peter
    New ZealandNew Zealand
    Close location to the lakefront, only a 5 minute walk that saved us having to find a carport. Wilson's carport is directly behind the Sofitel. Friendly staff that are very accommodating.
  • Jamie
    New ZealandNew Zealand
    appreciated small treats left and nice card for our wedding anniversary
  • D
    Deborah
    New ZealandNew Zealand
    close to town, beautiful decor, friendly staff , comfortable bed and a big bath
  • Liesbeth
    United KingdomUnited Kingdom
    Excellent location. Excellent breakfast. Lovely staff at brekkie. Very clean, nice rooms. Daily servicing was excellent.
  • Lili
    AustraliaAustralia
    Located in the heart of Queenstown it is easy to walk everywhere. The room was clean Surprisingly quiet (despite being located near music venues and bars) Friendly reception staff

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • are drinks and canapes free ?

    When a reservation is made in a Luxury Room, Junior Suite PresUite Suite or in one of our Penthouse the Club lounge access is included in the reservation cost.
    Answered on 20 October 2020
  • Where does my child sleep in this room if there is no room for another bed? Is there a pull out sofa?

    Thank you for your message. We do provide rollaway bed for the child in our hotel. We also have baby cots for infants.
    Answered on 15 May 2020
  • Hi there, just wondering is the executive lounge open? Thanks

    Happy to advise our Club Lounge is open.
    Answered on 30 November 2021
  • Hi there, just wondering if this room is as the same as $846 Super King Room with Balcony, just no free cancellation?

    Bonjour, if you could send us an email with your enquiry dates we will be happy to advise the best available rates
    Answered on 14 February 2022
  • Hi, do any of your rooms include a fridge?

    Bonjour, Thank you for your enquiry. We do have a small refrigerator in a room not a fridge. If you need to store the large item in fridge, we ca..
    Answered on 14 January 2021
  • hi is this an apartment style and what a bedding configuration

    Bonjour, Unfortunately, we do not have apartment style, however we can offer interconnecting room (subject to availability) Best regards, Reservations team
    Answered on 21 July 2023
  • Still looking?

Hotel surroundings *

Restaurants
1 restaurant on site

  • Left Bank Cafe
    • Cuisine
      European
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian
Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Facilities of Sofitel Queenstown Hotel & Spa
Great facilities! Review score, 8.5

Most popular facilities
Parking
WiFi available in all areas
Non-smoking rooms
Spa and wellness centre
Fitness centre
Restaurant
Facilities for disabled guests
Tea/coffee maker in all rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • City view
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Ski
  • Ski storage
Activities
  • Bicycle rental
    Additional charge
  • Live music/performance
  • Skiing
    Off-site
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and charges are applicable.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs NZD 50 per day.
  • Valet parking
Reception services
  • Concierge service
  • Luggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Tile/marble floor
  • Heating
  • Car hire
  • Interconnected room(s) available
  • Packed lunches
  • Carpeted
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Hammam
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • French

House rules

Sofitel Queenstown Hotel & Spa takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 12 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos American Express Cash is not accepted Sofitel Queenstown Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 2% charge when you pay with a credit card.

Please note a refundable credit card or cash pre-authorisation of NZD 100 is required from guests upon arrival to cover any incidentals. This amount will be refunded after inspection of accommodation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Sofitel Queenstown Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Sofitel Queenstown Hotel & Spa

  • Sofitel Queenstown Hotel & Spa has 1 restaurant:

    • Left Bank Cafe

  • Sofitel Queenstown Hotel & Spa is 150 yards from the centre of Queenstown.

  • The prices at Sofitel Queenstown Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Sofitel Queenstown Hotel & Spa include:

    • Double
    • Twin/Double
    • Suite

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Sofitel Queenstown Hotel & Spa on this page.

  • Sofitel Queenstown Hotel & Spa offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Skiing
    • Golf course (within 3 km)
    • Steam room
    • Fitness/spa locker rooms
    • Bicycle rental
    • Live music/performance
    • Spa/wellness packages
    • Spa facilities
    • Spa lounge/relaxation area
    • Fitness

  • Check-in at Sofitel Queenstown Hotel & Spa is from 14:00, and check-out is until 11:00.

  • Guests staying at Sofitel Queenstown Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Full English/Irish