Sofitel Queenstown Hotel & Spa
8 Duke Street, 9300 Queenstown, New Zealand – Excellent location - show map
Excellent location — rated 9.5/10! (score from 681 reviews)
Real guests • Real stays • Real opinions
Location is ideal, but be sure to have a room with view on the mountains. It’s clean. The exec lounge is excellent.
FranceStaff were very helpful and the breakfast was excellent
New ZealandBeing greeted and given a tour was a great touch. Amazingly clean room, lots of space. The TV in the bathroom was a super bonus! Location to town was perfect and the restaurants on site were the best.
New Zealandeverything was perfect. large rooms and luxury bedding and towels. exceptionally well maintained, cosy and spacious. the decor is beautiful. hotel is right in centre of town, valet parking and dry room storage for ski gear made everything easy. the highlight is the staff though. old school hotel service at its best
AustraliaEveryone was lovely and super helpful, the room was nice and big with a beautiful bathroom
New ZealandClose location to the lakefront, only a 5 minute walk that saved us having to find a carport. Wilson's carport is directly behind the Sofitel. Friendly staff that are very accommodating.
New Zealandappreciated small treats left and nice card for our wedding anniversary
New Zealandclose to town, beautiful decor, friendly staff , comfortable bed and a big bath
New ZealandExcellent location. Excellent breakfast. Lovely staff at brekkie. Very clean, nice rooms. Daily servicing was excellent.
United KingdomLocated in the heart of Queenstown it is easy to walk everywhere. The room was clean Surprisingly quiet (despite being located near music venues and bars) Friendly reception staff
Australia- What guests loved the most:
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Edouard
France
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Robyn
New Zealand
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Natgreen
New Zealand
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Adina
Australia
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Georgia
New Zealand
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Peter
New Zealand
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Jamie
New Zealand
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Deborah
New Zealand
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Liesbeth
United Kingdom
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Lili
Australia
Categories:
Get the celebrity treatment with world-class service at Sofitel Queenstown Hotel & Spa
Located in the heart of Queenstown, Sofitel Queenstown Hotel and Spa offers accommodation with a blend of French luxury and art de vivre. Each luxurious room features a marble bathroom with French amenities, a double spa bath and a separate rain shower. The rooms boast Sofitel’s “MyBed”, underfloor heating and an espresso machine. Entertainment options include free WiFi, modern surround sound, an LCD TV and a DVD player. Extra touches include a pillow menu and plush New Zealand possum throws. Left Bank Bistro is a charming Parisian style eatery, serving breakfast daily. 1789 Bistro offers a fresh, flavoursome bistro style menu, alongside a carefully curated cocktail menu and an indulgent international wine list, serving some of the best Central Otago Pinot Noirs, within a decadent, vibrant setting. For relaxation, So Spa awaits, an intimate sanctuary where mind, body and spirit unite. Pamper yourself and feel rejuvenated with a range of treatments. Sofitel Queenstown Hotel and Spa is conveniently located, just a 5-minute walk from the Skyline Gondola and a 15-minute walk from Queenstown Gardens.
This is our guests' favourite part of Queenstown, according to independent reviews.
Sofitel Queenstown Hotel & Spa has been welcoming Booking.com guests since 30 Nov 2008.
See what guests loved the most:
- Edouard
France
“Location is ideal, but be sure to have a room with view on the mountains. It’s clean. The exec lounge is excellent.”
RobynNew Zealand
“Staff were very helpful and the breakfast was excellent”
NatgreenNew Zealand
“Being greeted and given a tour was a great touch. Amazingly clean room, lots of space. The TV in the bathroom was a super bonus! Location to town was perfect and the restaurants on site were the best.”- Adina
Australia
“everything was perfect. large rooms and luxury bedding and towels. exceptionally well maintained, cosy and spacious. the decor is beautiful. hotel is right in centre of town, valet parking and dry room storage for ski gear made everything easy....”
GeorgiaNew Zealand
“Everyone was lovely and super helpful, the room was nice and big with a beautiful bathroom”- Peter
New Zealand
“Close location to the lakefront, only a 5 minute walk that saved us having to find a carport. Wilson's carport is directly behind the Sofitel. Friendly staff that are very accommodating.”
JamieNew Zealand
“appreciated small treats left and nice card for our wedding anniversary”- DDeborah
New Zealand
“close to town, beautiful decor, friendly staff , comfortable bed and a big bath” - Liesbeth
United Kingdom
“Excellent location. Excellent breakfast. Lovely staff at brekkie. Very clean, nice rooms. Daily servicing was excellent.”
LiliAustralia
“Located in the heart of Queenstown it is easy to walk everywhere. The room was clean Surprisingly quiet (despite being located near music venues and bars) Friendly reception staff”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
are drinks and canapes free ?
When a reservation is made in a Luxury Room, Junior Suite PresUite Suite or in one of our Penthouse the Club lounge access is included in the reservation cost.Answered on 20 October 2020Where does my child sleep in this room if there is no room for another bed? Is there a pull out sofa?
Thank you for your message. We do provide rollaway bed for the child in our hotel. We also have baby cots for infants.Answered on 15 May 2020Hi there, just wondering is the executive lounge open? Thanks
Happy to advise our Club Lounge is open.Answered on 30 November 2021Hi there, just wondering if this room is as the same as $846 Super King Room with Balcony, just no free cancellation?
Bonjour, if you could send us an email with your enquiry dates we will be happy to advise the best available ratesAnswered on 14 February 2022Hi, do any of your rooms include a fridge?
Bonjour, Thank you for your enquiry. We do have a small refrigerator in a room not a fridge. If you need to store the large item in fridge, we ca..Answered on 14 January 2021hi is this an apartment style and what a bedding configuration
Bonjour, Unfortunately, we do not have apartment style, however we can offer interconnecting room (subject to availability) Best regards, Reservations teamAnswered on 21 July 2023- Still looking?
Hotel surroundings *
Restaurants1 restaurant on site
- Left Bank Cafe
- CuisineEuropean
- AmbianceFamily friendly • Traditional
- Dietary optionsVegetarian

Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
Facilities of Sofitel Queenstown Hotel & SpaGreat facilities! Review score, 8.5
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
- Shower
- Linen
- Wardrobe or closet
- Alarm clock
- City view
- Coffee machine
- Electric kettle
- Socket near the bed
- Ski storage
- Bicycle rentalAdditional charge
- Live music/performance
- SkiingOff-site
- Golf course (within 3 km)Additional charge
- Dining area
- Seating Area
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- Pay-per-view channels
- Coffee house on site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid-friendly buffet
- Kid mealsAdditional charge
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Valet parking
- Concierge service
- Luggage storageAdditional charge
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
- Babysitting/child servicesAdditional charge
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Meeting/banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Tile/marble floor
- Heating
- Car hire
- Interconnected room(s) available
- Packed lunches
- Carpeted
- Lift
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
- Upper floors accessible by elevator
- Fitness/spa locker rooms
- Fitness
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- HammamAdditional charge
- Hot tub/JacuzziAdditional charge
- MassageAdditional charge
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
- English
- French
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children aged 12 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Cash is not accepted
Sofitel Queenstown Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note a refundable credit card or cash pre-authorisation of NZD 100 is required from guests upon arrival to cover any incidentals. This amount will be refunded after inspection of accommodation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Sofitel Queenstown Hotel & Spa in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Sofitel Queenstown Hotel & Spa
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Sofitel Queenstown Hotel & Spa has 1 restaurant:
- Left Bank Cafe
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Sofitel Queenstown Hotel & Spa is 150 yards from the centre of Queenstown.
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The prices at Sofitel Queenstown Hotel & Spa may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Room options at Sofitel Queenstown Hotel & Spa include:
- Double
- Twin/Double
- Suite
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Yes, there is a hot tub. You can find out more about this and the other facilities at Sofitel Queenstown Hotel & Spa on this page.
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Sofitel Queenstown Hotel & Spa offers the following activities / services (charges may apply):
- Spa and wellness centre
- Hot tub/Jacuzzi
- Fitness centre
- Sauna
- Massage
- Hammam
- Skiing
- Golf course (within 3 km)
- Steam room
- Fitness/spa locker rooms
- Bicycle rental
- Live music/performance
- Spa/wellness packages
- Spa facilities
- Spa lounge/relaxation area
- Fitness
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Check-in at Sofitel Queenstown Hotel & Spa is from 14:00, and check-out is until 11:00.
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Guests staying at Sofitel Queenstown Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).
Breakfast option(s) include:
- Full English/Irish