Name: Sofitel Queenstown Hotel & Spa
Address: 8 Duke Street, 9300 Queenstown, New Zealand, 8 Duke Street, Otago, 9300, New Zealand
Price range: Prices for upcoming dates start at $212 per night (We Price Match)
Rating: 9.2

Info & prices
Facilities
House rules
The fine print
Guest reviews (283)

Hotel Sofitel Queenstown Hotel & Spa

8 Duke Street, 9300 Queenstown, New Zealand – Excellent location – show map

A bathroom at Sofitel Queenstown Hotel & Spa

A seating area at Sofitel Queenstown Hotel & Spa

A bed or beds in a room at Sofitel Queenstown Hotel & Spa

The fitness center and/or fitness facilities at Sofitel Queenstown Hotel & Spa

Spa and/or other wellness facilities at Sofitel Queenstown Hotel & Spa

The lounge or bar area at Sofitel Queenstown Hotel & Spa

A restaurant or other place to eat at Sofitel Queenstown Hotel & Spa

The lobby or reception area at Sofitel Queenstown Hotel & Spa

*9.2* Skyline Gondola and Luge: only 3 minutes away! (550 feet by foot)

Lock in a great price for Sofitel Queenstown Hotel & Spa – rated 9.2 by recent guests!

to get started.

The staff were very helpful and assisted with our honeymoon wises and accommodated all the requests made. My wife enjoyed the remedial massage and commented that it was the best one she has ever had.

David

Australia

Amazing location, Impeccable Room, Comfortability 100%

Oliver

Australia

The location is fantastic, the Sofitel is by far the best located hotel in the main town. The rooms are comfortable however we booked the one bedroom suite and had a fair bit of trouble with the heating not heating up the bedroom very well, in saying that the hotel must be aware of this as they had a separate heater in the bedroom already for us to use. The breakfast is great and the staff were very friendly and managed to accommodate all our needs.

Louise

Australia

Excellent hotel in Queenstown. From the check in, to the staff to the, to the breakfast, to the location everything was perfect. Very close to all the wonderful restaurants and to the lake. Parking was easy to find outside the property. Beautiful view of the mountains. Excellent time there.

United States Minor Outlying Islands

Very friendly staff - amazing hospitality. Breakfast was also very good and pleasant.

Felipe

Brazil

The place and location was great. Staff were very friendly. They provided all that was needed. Spa facilities in the superior room was great. Breakfast was great. Omelettes were cooked and provided if needed. The coffee and hot choc were served as well. Kids loved the place as well. Easy walk to all restaurants and parks.

Rahul

Australia

The staff, from arrival to departure, from front desk,concierge, management, bar and the breakfast crew were always professional, well trained and appeared to be happy to be in the business of hospitality.

Frederick

United States of America

Highly attentive & courteous staff, excellent location, lots of options on premises for food & drinks, great bathroom (two person jacuzzi tub, two head shower)

Derek

United States of America

Everything, the staff, hotel, Bar, restaurant and accommodation were all exceptional. Would definitely stay here again.

Sue

New Zealand

Warm, luxurious room. Very comfy bed & pillows. Fully supplied with everything you could want. Very obliging but respectful staff. Nice to come home to the turndown service.

Shona

New Zealand

Image of the property

9.6

Excellent location!
Highly rated for:
Great neighborhood
Highly rated for:
Very clean bathrooms
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Very comfy beds
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
Great check-in experience
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Very comfy beds
Highly rated for:
Very clean bathrooms
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Room sizes
Highly rated for:
Very clean bathrooms
Highly rated for:
Room sizes
Highly rated for:
Great check-in experience

What guests loved the most:
“The staff were very helpful and assisted with our honeymoon wises and accommodated all the requests made. My wife enjoyed the remedial massage and commented that it was the best one she has ever had.”

David Australia
“Amazing location, Impeccable Room, Comfortability 100%”

Oliver Australia
“The location is fantastic, the Sofitel is by far the best located hotel in the main town.”

Louise Australia
“Excellent hotel in Queenstown. From the check in, to the staff to the, to the breakfast, to the location everything was perfect. Very close to all the wonderful restaurants and to the lake.”

W United States Minor Outlying Islands
“Very friendly staff - amazing hospitality. Breakfast was also very good and pleasant.”

Felipe Brazil
“The place and location was great. Staff were very friendly. They provided all that was needed. Spa facilities in the superior room was great. Breakfast was great.”

Rahul Australia
“The staff, from arrival to departure, from front desk,concierge, management, bar and the breakfast crew were always professional, well trained and appeared to be happy to be in the business of...”

Frederick United States of America
“Highly attentive & courteous staff, excellent location, lots of options on premises for food & drinks, great bathroom (two person jacuzzi tub, two head shower)”

Derek United States of America
“Everything, the staff, hotel, Bar, restaurant and accommodation were all exceptional. Would definitely stay here again.”

Sue New Zealand
“Warm, luxurious room. Very comfy bed & pillows. Fully supplied with everything you could want. Very obliging but respectful staff. Nice to come home to the turndown service.”

Shona New Zealand

Get the celebrity treatment with world-class service at Sofitel Queenstown Hotel & Spa

Located in the heart of Queenstown, Sofitel Queenstown Hotel and Spa offers accommodations with a blend of French luxury and art de viver.

Each luxurious room features a marble bathroom with French amenities, a double spa bath and a separate rain shower. The rooms boast Sofitel’s “MyBed”, underfloor heating and an espresso machine. Entertainment options include free WiFi, modern surround sound, an LCD TV and a DVD player. Extra touches include a pillow menu and plush New Zealand possum throws.

The Left Bank Cafe is a charming Parisian style eatery, serving breakfast, lunch and dinner including coffee and gourmet delights. Guests can also indulge in creative cocktails and sumptuous Tapas at the stylish 1789 Wine & Jazz Lounge.

For relaxation, So Spa awaits, an intimate sanctuary where mind, body and spirit unite. Pamper yourself and feel rejuvenated with a range of treatments.

Sofitel Queenstown Hotel and Spa is conveniently located, just a 5-minute walk from the Skyline Gondola and a 15-minute walk from Queenstown Gardens.

This is our guests' favorite part of Queenstown, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

We speak your language!

Sofitel Queenstown Hotel & Spa has been welcoming Booking.com guests since Nov 30, 2008
Hotel chain/brand: Sofitel

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Most popular facilities

Free WiFi

Non-smoking rooms

Spa

Fitness center

Restaurant

Facilities for disabled guests

Bar

Good for couples – they rated the facilities 9.1 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Bookers love...

“friendly staff”
30 related reviews

“comfortable bed”
18 related reviews

“large room”
10 related reviews

Located in the best-rated area in Queenstown, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish, Buffet

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Sofitel Queenstown Hotel & Spa?

Check-in date

Check-out date

Rooms

Adults

Children

Sleeps	Room Type
Max adults: 2. Max children: 1	Luxury King Room with Balcony, Spa Bath and Executive Lounge Access 1 king bed	Show prices
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Superior Double Room with Balcony 2 full beds	Show prices
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Superior King Room with Balcony 1 king bed	Show prices
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Prestige Suites with Balcony, Spa Bath and Executive Lounge Access 1 king bed	Show prices
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	PENTHOUSE No 10, 1 King Bed, Lake View, Private Theater & Outdoor Hot Tub 1 king bed	Show prices
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children

6 properties in Queenstown like Sofitel Queenstown Hotel & Spa were booked in the last 12 hours

4 reasons to choose Sofitel Queenstown Hotel & Spa

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

An Inside Look at Sofitel Queenstown Hotel & Spa

Experience a new level of sophistication at Sofitel Queenstown Hotel and Spa. Inspired by the charms of Paris with the warm hospitality inherent to Queenstown.

Hotel surroundings

–

Closest Landmarks *

Fear Factory Queenstown
0.1 miles
Queenstown Chamber Of Commerce
0.1 miles
Skyline Gondola and Luge
0.1 miles
Queenstown Lakes District Council
0.1 miles
Queenstown Lakes District Library
0.2 miles
Real Journeys Office
0.2 miles
Queenstown Resort College
0.3 miles
Queenstown Hill
0.5 miles
Ben Lomond Walkway
2.3 miles
Remarkables Park Shopping Centre
4.1 miles

Restaurants & Markets *

Jervois Steak House Restaurant
0 miles
Fergburger Cafe/Bar
0.1 miles

Natural Beauty *

The Remarkables Ski Area Ski lift
0 miles
Lake Wakatipu Lake
0.1 miles

Closest Airports *

Queenstown Airport
4 miles

What Travelers Love About This Location

“Location, fab rooms and staff”

Chris

United Kingdom

8.7

“Great location and facilities ”

Jason

Australia

“Great location, awesome hotel and very friendly staff”

Thomas

New Zealand

Are you missing any information about this area?

Brilliant!

1 Restaurant On Site

Left Bank Cafe

Food: European

Menu: À la carte

House rules Sofitel Queenstown Hotel & Spa takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

American Express Visa Mastercard Diners Club JCB Eftpos Sofitel Queenstown Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 2% charge when you pay with a credit card.

Please note a refundable credit card or cash pre-authorization of NZD 100 is required from guests upon arrival to cover any incidentals. This amount will be refunded after inspection of accommodations.

The following parking options are available to guests staying at Sofitel Queenstown Hotel & Spa (subject to availability):
- Secure parking
- Street parking
From the nearest airport, you can get to Sofitel Queenstown Hotel & Spa by:
- Car 20 minutes
- Taxi 20 minutes
- Airport shuttle (public) 30 minutes
Room options at Sofitel Queenstown Hotel & Spa include:
- Double
- Twin/Double
- Suite
Check-in at Sofitel Queenstown Hotel & Spa is from 2:00 PM, and check-out is until 11:00 AM.
In total, there are 81 rooms at Sofitel Queenstown Hotel & Spa.

Learn more about rooms and availability by entering your dates.
Guests staying at Sofitel Queenstown Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

Breakfast option(s) include:
- Full English/Irish
- Buffet
- À la carte
Sofitel Queenstown Hotel & Spa has 1 restaurants:
- Left Bank Cafe
Sofitel Queenstown Hotel & Spa offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Massage
- Turkish/Steam Bath
- Skiing
- Golf course (within 2 miles)
- Locker rooms
- Fitness
- Live music/Performance
- Spa/Wellness packages
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
The prices at Sofitel Queenstown Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
The payment methods and timing of payment may vary. However, Sofitel Queenstown Hotel & Spa accepts the following payment methods:
- Visa
- Discover
- Apple Pay
- Booking.com Wallet
- PayPal
- JCB
- Mastercard
- Diners Club
- American Express
- China UnionPay
- iDEAL

“The staff were very helpful and assisted with our honeymoon wises and accommodated all the requests made. My wife enjoyed the remedial massage and commented that it was the best one she has ever had.”

“The location is fantastic, the Sofitel is by far the best located hotel in the main town. The rooms are comfortable however we booked the one bedroom suite and had a fair bit of trouble with the heating not heating up the bedroom very well, in saying that the hotel must be aware of this as they had a separate heater in the bedroom already for us to use. The breakfast is great and the staff were very friendly and managed to accommodate all our needs.”

“Excellent hotel in Queenstown. From the check in, to the staff to the, to the breakfast, to the location everything was perfect. Very close to all the wonderful restaurants and to the lake. Parking was easy to find outside the property. Beautiful view of the mountains. Excellent time there.”

“The place and location was great. Staff were very friendly. They provided all that was needed. Spa facilities in the superior room was great. Breakfast was great. Omelettes were cooked and provided if needed. The coffee and hot choc were served as well. Kids loved the place as well. Easy walk to all restaurants and parks.”

“The staff, from arrival to departure, from front desk,concierge, management, bar and the breakfast crew were always professional, well trained and appeared to be happy to be in the business of hospitality.”

See all guest reviews for Sofitel Queenstown Hotel & Spa

Newest Reviews for Sofitel Queenstown Hotel & Spa

Reviewed: November 10, 2019

Antonio
Singapore
6.3

Pleasant
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Worn out beds - unacceptable! Service level overrated for international standards.
Standard for NZ environment. Pleasant room.

Stayed in November 2019
Reviewed: October 27, 2019

Beata
United Kingdom
8.8

“Great experience,great location and good care”
- • Business trip
- • Solo traveler
- • Stayed 3 nights
- • Submitted from a mobile device
Cleanness

Stayed in October 2019
Reviewed: October 25, 2019

Mesfer
New Zealand
10

“What’s perfect in French?”
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Nil
Perfect only thing missing is a swimming pool everything else is 10/10

Stayed in October 2019
Reviewed: October 22, 2019

Joerg
Singapore

2 helpful votes
7.1

“Expected more for the price”
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
No free parking, valet parking very expensive with 50 NZD per night, breakfast was ok, but standard, internet was slow, restaurants at the hotel do not have tap beer, fridge very small, beds were very soft
Location, bathrooms are very nice with bath tub and TV, TV program was very good, a lot of sports and movies

Stayed in October 2019
Reviewed: October 22, 2019

David
Australia
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 1 night
The breakfast was fine, however it was a premium price of $44 each for the breakfast sitting. This is the most we have ever been charged for a breakfast in a hotel.
The staff were very helpful and assisted with our honeymoon wises and accommodated all the requests made. My wife enjoyed the remedial massage and commented that it was the best one she has ever had.

Stayed in October 2019
Reviewed: October 21, 2019

Mark
New Zealand
10

“Definitely stay at Sofitel again”
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
Everything The service, room, valet, and staff exceptional

Stayed in October 2019
Reviewed: October 13, 2019

Franky(junsheng)
New Zealand

3 helpful votes
10

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 4 nights
- • Submitted from a mobile device
Everything is great at the hotel!

Stayed in October 2019
Reviewed: October 10, 2019

Costas
Cyprus

4 helpful votes
9.6

“Wonderful stay in Queenstown”
- • Leisure trip
- • Solo traveler
- • Stayed 2 nights
- • Submitted from a mobile device
No negative comments. It was a perfect stay
Politeness of staff above all. Excellent professional service, large clean rooms with SKY TV. Very comfortable bed. A true 5 star hotel. The best steaks in the restaurant on the second floor.

Stayed in October 2019
Reviewed: October 7, 2019

Anita
Australia
8.0

Very Good
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
I’m sorry but the bed was very uncomfortable

Stayed in October 2019
Reviewed: October 4, 2019

Chris
United Kingdom
8.8

Excellent
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Location, fab rooms and staff

Stayed in September 2019
Reviewed: October 3, 2019

Jason
Australia

2 helpful votes
10

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 8 nights
- • Submitted from a mobile device
I liked everything
Great location and facilities

Stayed in September 2019
Reviewed: September 30, 2019

Jeremy
New Zealand

4 helpful votes
8.8

Excellent
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
Design a bit off, almost cool but not, traditional music and modern design but the suites were full and plain interiors ... not my style preference compared to “the real deal”
Friendly staff, great location

Stayed in September 2019
Reviewed: September 29, 2019

Abbie
New Zealand
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 4 nights
- • Submitted from a mobile device
Best hotel have stayed at. Complete experience. Super friendly staff who go above & beyond, best hotel staff service I have experienced. Amazing location right in town (perfect if you don't have car). Excellent room, exactly what was featured in website.

Stayed in September 2019
Reviewed: September 28, 2019

Victoria
New Zealand
7.1

Good
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
No parking, difficult to carry bags to the property up and down hill.
Lovely place to stay.

Stayed in September 2019
Reviewed: September 25, 2019

Adam
Australia
10

Exceptional
- • Leisure trip
- • Group
- • Stayed 6 nights
The location is perfect walking distance to all of the restaurants and the tours pickups are all close by as well.

Stayed in September 2019

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Hotel Sofitel Queenstown Hotel & Spa

Sofitel Queenstown Hotel & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Get the celebrity treatment with world-class service at Sofitel Queenstown Hotel & Spa

Most popular facilities

Bookers love...

Breakfast Info

Availability

4 reasons to choose Sofitel Queenstown Hotel & Spa

Why book with us?

Hotel surroundings

Closest Landmarks *

Restaurants & Markets *

Natural Beauty *

Closest Airports *

Most Popular Landmarks *

What Travelers Love About This Location

Left Bank Cafe

See availability Facilities of Sofitel Queenstown Hotel & Spa Great facilities! Review score, 9.0

Most popular facilities

Ski

Pets

Activities

Food & Drink

Internet

Parking

Health & Wellness Facilities

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

General

Languages Spoken

See availability House rules Sofitel Queenstown Hotel & Spa takes special requests – add in the next step!

See availability The fine print

FAQs about Sofitel Queenstown Hotel & Spa

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How many rooms does Sofitel Queenstown Hotel & Spa have?

What kind of breakfast is served at Sofitel Queenstown Hotel & Spa?

Does Sofitel Queenstown Hotel & Spa have a restaurant on site?

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Sofitel Queenstown Hotel & Spa

Facilities of Sofitel Queenstown Hotel & Spa Great facilities! Review score, 9.0

House rules Sofitel Queenstown Hotel & Spa takes special requests – add in the next step!

The fine print