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Sofitel Queenstown Hotel & Spa

8 Duke Street, 9300 Queenstown, New Zealand – Excellent location – show map

Excellent location – rated 9.5/10! (score from 691 reviews)

Real guests • Real stays • Real opinions

8.4
Very Good
690 reviews

The staff were excellent. the room clean and quiet.

Mark New Zealand

The room was fantastic, massive and had amazing bath. Great amenities. Friendly staff. Late check out was great! Restaurants were fantastic (1789 and Jervois Steak House)

Yasmine New Zealand

The breakfast was excellent. The service was impeccable.

Wendy United States of America

Great location, great staff and great hotel. Clean, quiet, welcoming and conveniently located within walking distance to central QT. The design of the hotel and the staff make it a hotel I would stay in again when visiting QT.

Michael Australia

Breakfast was amazing! Fab food and friendly staff

Pamela New Zealand

Everything - the staff were wonderful, the location ideal it was perfect for our getaway.

Aaron New Zealand

The location is excellent if you want to be close to town. Good breakfast - I prefer a la carte rather than buffet.

Shona New Zealand

Excellent location. Excellent breakfast. Lovely staff at brekkie. Very clean, nice rooms. Daily servicing was excellent.

Liesbeth United Kingdom

Located in the heart of Queenstown it is easy to walk everywhere. The room was clean Surprisingly quiet (despite being located near music venues and bars) Friendly reception staff

Lili Australia

With having our flight cancelled after a 4 night stay we decided to treat ourselves with a night at the Sofitel. It did not disappoint. The staff were amazing and the bartender at La Solon Rouge was on top of his game - the cocktails were amazing. The bed was comfortable and the room was a great size.

Michelle New Zealand
8.4
Very Good
690 reviews
  • What guests loved the most:
  • “The staff were excellent. the room clean and quiet.”
    Mark Mark New Zealand New Zealand
  • “The room was fantastic, massive and had amazing bath. Great amenities. Friendly staff. Late check out was great! Restaurants were fantastic (1789 and Jervois Steak House)”
    Yasmine Yasmine New Zealand New Zealand
  • “The breakfast was excellent. The service was impeccable.”
    Wendy Wendy United States of America United States of America
  • “Great location, great staff and great hotel. Clean, quiet, welcoming and conveniently located within walking distance to central QT.”
    Michael Michael Australia Australia
  • “Breakfast was amazing! Fab food and friendly staff”
    Pamela Pamela New Zealand New Zealand
  • “Everything - the staff were wonderful, the location ideal it was perfect for our getaway.”
    Aaron Aaron New Zealand New Zealand
  • “The location is excellent if you want to be close to town. Good breakfast - I prefer a la carte rather than buffet.”
    Shona Shona New Zealand New Zealand
  • “Excellent location. Excellent breakfast. Lovely staff at brekkie. Very clean, nice rooms. Daily servicing was excellent.”
    Liesbeth Liesbeth United Kingdom United Kingdom
  • “Located in the heart of Queenstown it is easy to walk everywhere. The room was clean Surprisingly quiet (despite being located near music venues and bars) Friendly reception staff”
    Lili Lili Australia Australia
  • “With having our flight cancelled after a 4 night stay we decided to treat ourselves with a night at the Sofitel. It did not disappoint.”
    Michelle Michelle New Zealand New Zealand

Categories:

  • Staff9.1
  • Facilities8.6
  • Cleanliness9.1
  • Comfort9.2
  • Value for money8.0
  • Location9.5
8.4
Very Good
690 reviews
Categories:
Staff
9.1
Facilities
8.6
Cleanliness
9.1
Comfort
9.2
Value for money
8.0
Location
9.5
Filters
City view
Balcony
Bathtub
Air conditioning
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safe
Baggage storage

Get the celebrity treatment with world-class service at Sofitel Queenstown Hotel & Spa

Located in the heart of Queenstown, Sofitel Queenstown Hotel and Spa offers accommodations with a blend of French luxury and art de viver.

Each luxurious room features a marble bathroom with French amenities, a double spa bath and a separate rain shower. The rooms boast Sofitel’s “MyBed”, underfloor heating and an espresso machine. Entertainment options include free WiFi, modern surround sound, an LCD TV and a DVD player. Extra touches include a pillow menu and plush New Zealand possum throws.

Left Bank Bistro is a charming Parisian style eatery, serving breakfast daily. 1789 Bistro offers a fresh, flavorsome bistro style menu, alongside a carefully curated cocktail menu and an indulgent international wine list, serving some of the best Central Otago Pinot Noirs, within a decadent, vibrant setting.

For relaxation, So Spa awaits, an intimate sanctuary where mind, body and spirit unite. Pamper yourself and feel rejuvenated with a range of treatments.

Sofitel Queenstown Hotel and Spa is conveniently located, just a 5-minute walk from the Skyline Gondola and a 15-minute walk from Queenstown Gardens.

This is our guests' favorite part of Queenstown, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Sofitel Queenstown Hotel & Spa has been welcoming Booking.com guests since Nov 30, 2008
Hotel chain/brand:
Sofitel

Show me more
Most popular amenities
Parking
WiFi in all areas
Non-smoking rooms
Spa
Fitness center
Restaurant
Facilities for disabled guests
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Located in the best-rated area in Queenstown, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish

Saved to 2378 lists

Availability

Select dates to see this property's availability and prices

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.1
Facilities
8.6
Cleanliness
9.1
Comfort
9.2
Value for money
8.0
Location
9.5
Select topics to read reviews:

See what guests loved the most:

  • Mark
    New ZealandNew Zealand
    “The staff were excellent. the room clean and quiet.”
  • Yasmine
    New ZealandNew Zealand
    “The room was fantastic, massive and had amazing bath. Great amenities. Friendly staff. Late check out was great! Restaurants were fantastic (1789 and Jervois Steak House)”
  • Wendy
    United States of AmericaUnited States of America
    “The breakfast was excellent. The service was impeccable.”
  • Michael
    AustraliaAustralia
    “Great location, great staff and great hotel. Clean, quiet, welcoming and conveniently located within walking distance to central QT. The design of the hotel and the staff make it a hotel I would stay in again when visiting QT.”
  • Pamela
    New ZealandNew Zealand
    “Breakfast was amazing! Fab food and friendly staff”
  • Aaron
    New ZealandNew Zealand
    “Everything - the staff were wonderful, the location ideal it was perfect for our getaway.”
  • Shona
    New ZealandNew Zealand
    “The location is excellent if you want to be close to town. Good breakfast - I prefer a la carte rather than buffet.”
  • Liesbeth
    United KingdomUnited Kingdom
    “Excellent location. Excellent breakfast. Lovely staff at brekkie. Very clean, nice rooms. Daily servicing was excellent.”
  • Lili
    AustraliaAustralia
    “Located in the heart of Queenstown it is easy to walk everywhere. The room was clean Surprisingly quiet (despite being located near music venues and bars) Friendly reception staff”
  • Michelle
    New ZealandNew Zealand
    “With having our flight cancelled after a 4 night stay we decided to treat ourselves with a night at the Sofitel. It did not disappoint. The staff were amazing and the bartender at La Solon Rouge was on top of his game - the cocktails were...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • are drinks and canapes free ?
    When a reservation is made in a Luxury Room, Junior Suite PresUite Suite or in one of our Penthouse the Club lounge access is included in the reservation cost.
    Answered on 20 October 2020
  • Where does my child sleep in this room if there is no room for another bed? Is there a pull out sofa?
    Thank you for your message. We do provide rollaway bed for the child in our hotel. We also have baby cots for infants.
    Answered on 15 May 2020
  • Hi there, just wondering is the executive lounge open? Thanks
    Happy to advise our Club Lounge is open.
    Answered on 30 November 2021
  • Hi there, just wondering if this room is as the same as $846 Super King Room with Balcony, just no free cancellation?
    Bonjour, if you could send us an email with your enquiry dates we will be happy to advise the best available rates
    Answered on 14 February 2022
  • Hi, do any of your rooms include a fridge?
    Bonjour, Thank you for your enquiry. We do have a small refrigerator in a room not a fridge. If you need to store the large item in fridge, we ca..
    Answered on 14 January 2021
  • Still looking?
Hotel area info *
Restaurants
1 Restaurant On Site
  • Left Bank Cafe
    • Cuisine
      European
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian
Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Sofitel Queenstown Hotel & Spa
Great facilities! Review score, 8.6
Most popular amenities
Parking
WiFi in all areas
Non-smoking rooms
Spa
Fitness center
Restaurant
Facilities for disabled guests
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
Kitchen
  • Coffee machine
  • Electric kettle
Room Amenities
  • Socket near the bed
Ski
  • Ski storage
Activities
  • Bicycle rental
    Additional charge
  • Live music/Performance
  • Skiing
    Off-site
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and charges apply.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs NZD 50 per day.
  • Valet parking
Front Desk Services
  • Concierge
  • Baggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Car rental
  • Interconnecting room(s) available
  • Packed lunches
  • Carpeted
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Turkish/Steam Bath
    Additional charge
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • French

House rules

Sofitel Queenstown Hotel & Spa takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos American Express Cash is not accepted Sofitel Queenstown Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 2% charge when you pay with a credit card.

Please note a refundable credit card or cash pre-authorization of NZD 100 is required from guests upon arrival to cover any incidentals. This amount will be refunded after inspection of accommodations.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Sofitel Queenstown Hotel & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Sofitel Queenstown Hotel & Spa

  • Guests staying at Sofitel Queenstown Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Full English/Irish

  • Sofitel Queenstown Hotel & Spa has 1 restaurant:

    • Left Bank Cafe

  • Sofitel Queenstown Hotel & Spa is 500 feet from the center of Queenstown.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sofitel Queenstown Hotel & Spa on this page.

  • Sofitel Queenstown Hotel & Spa offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Skiing
    • Golf course (within 2 miles)
    • Steam room
    • Locker rooms
    • Bicycle rental
    • Live music/Performance
    • Spa/Wellness packages
    • Spa facilities
    • Spa lounge/Relaxation area
    • Fitness

  • The prices at Sofitel Queenstown Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Sofitel Queenstown Hotel & Spa include:

    • Double
    • Twin/Double
    • Suite

  • Check-in at Sofitel Queenstown Hotel & Spa is from 2:00 PM, and check-out is until 11:00 AM.