Hotel Sofitel Queenstown Hotel & Spa

Travel Sustainable property

8 Duke Street, 9300 Queenstown, New Zealand – Excellent location – show map

Excellent location – rated 9.6/10! (score from 654 reviews)

Real guests • Real stays • Real opinions

8.6
Excellent
654 reviews

The staff were excellent. the room clean and quiet.

Mark New Zealand

The room was fantastic, massive and had amazing bath. Great amenities. Friendly staff. Late check out was great! Restaurants were fantastic (1789 and Jervois Steak House)

Yasmine New Zealand

The breakfast was excellent. The service was impeccable.

Wendy United States of America

Great location, great staff and great hotel. Clean, quiet, welcoming and conveniently located within walking distance to central QT. The design of the hotel and the staff make it a hotel I would stay in again when visiting QT.

Michael Australia

Breakfast was amazing! Fab food and friendly staff

Pamela New Zealand

Everything - the staff were wonderful, the location ideal it was perfect for our getaway.

Aaron New Zealand

The location is excellent if you want to be close to town. Good breakfast - I prefer a la carte rather than buffet.

Shona New Zealand

Really nice surprise as they had an anniversary platter and wine waiting for us.

Angela New Zealand

The location was amazing and the staff was very friendly!

Parul United Arab Emirates

Into the details. Nespresso in the rooms, heated floor etc

Eldad United States of America
8.6
Excellent
654 reviews
  • What guests loved the most:
  • “The staff were excellent. the room clean and quiet.”
    Mark Mark New Zealand New Zealand
  • “The room was fantastic, massive and had amazing bath. Great amenities. Friendly staff. Late check out was great! Restaurants were fantastic (1789 and Jervois Steak House)”
    Yasmine Yasmine New Zealand New Zealand
  • “The breakfast was excellent. The service was impeccable.”
    Wendy Wendy United States of America United States of America
  • “Great location, great staff and great hotel. Clean, quiet, welcoming and conveniently located within walking distance to central QT.”
    Michael Michael Australia Australia
  • “Breakfast was amazing! Fab food and friendly staff”
    Pamela Pamela New Zealand New Zealand
  • “Everything - the staff were wonderful, the location ideal it was perfect for our getaway.”
    Aaron Aaron New Zealand New Zealand
  • “The location is excellent if you want to be close to town. Good breakfast - I prefer a la carte rather than buffet.”
    Shona Shona New Zealand New Zealand
  • “Really nice surprise as they had an anniversary platter and wine waiting for us.”
    Angela Angela New Zealand New Zealand
  • “The location was amazing and the staff was very friendly!”
    Parul Parul United Arab Emirates United Arab Emirates
  • “Into the details. Nespresso in the rooms, heated floor etc”
    Eldad Eldad United States of America United States of America

Categories:

  • Staff9.2
  • Facilities8.7
  • Cleanliness9.3
  • Comfort9.3
  • Value for money8.2
  • Location9.6
  • Free WiFi8.6

Get the celebrity treatment with world-class service at Sofitel Queenstown Hotel & Spa

Located in the heart of Queenstown, Sofitel Queenstown Hotel and Spa offers accommodations with a blend of French luxury and art de viver.

Each luxurious room features a marble bathroom with French amenities, a double spa bath and a separate rain shower. The rooms boast Sofitel’s “MyBed”, underfloor heating and an espresso machine. Entertainment options include free WiFi, modern surround sound, an LCD TV and a DVD player. Extra touches include a pillow menu and plush New Zealand possum throws.

Left Bank Bistro is a charming Parisian style eatery, serving breakfast daily. 1789 Bistro offers a fresh, flavorsome bistro style menu, alongside a carefully curated cocktail menu and an indulgent international wine list, serving some of the best Central Otago Pinot Noirs, within a decadent, vibrant setting.

For relaxation, So Spa awaits, an intimate sanctuary where mind, body and spirit unite. Pamper yourself and feel rejuvenated with a range of treatments.

Sofitel Queenstown Hotel and Spa is conveniently located, just a 5-minute walk from the Skyline Gondola and a 15-minute walk from Queenstown Gardens.

This is our guests' favorite part of Queenstown, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Sofitel Queenstown Hotel & Spa has been welcoming Booking.com guests since Nov 30, 2008
 Hotel chain/brand: Sofitel

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Most popular amenities

Parking
Free WiFi
Non-smoking rooms
Spa
Fitness center
Restaurant
Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Property Highlights

Located in the best-rated area in Queenstown, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Full English/Irish, Buffet

Saved to 2064 lists

Availability

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Lock in a great price for your upcoming stay

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4 reasons to choose Sofitel Queenstown Hotel & Spa

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.6
Excellent · 654 reviews
Read all reviews
Categories:
  • Staff9.2
  • Facilities8.7
  • Cleanliness9.3
  • Comfort9.3
  • Value for money8.2
  • Location9.6
  • Free WiFi8.6

Select topics to read reviews:

See what guests loved the most:

  • Mark New Zealand

    “The staff were excellent. the room clean and quiet.”

  • Yasmine New Zealand

    “The room was fantastic, massive and had amazing bath. Great amenities. Friendly staff. Late check out was great! Restaurants were fantastic (1789 and Jervois Steak House)”

  • Wendy United States of America

    “The breakfast was excellent. The service was impeccable.”

  • Michael Australia

    “Great location, great staff and great hotel. Clean, quiet, welcoming and conveniently located within walking distance to central QT. The design of the hotel and the staff make it a hotel I would stay in again when visiting QT.”

  • Pamela New Zealand

    “Breakfast was amazing! Fab food and friendly staff”

  • Aaron New Zealand

    “Everything - the staff were wonderful, the location ideal it was perfect for our getaway.”

  • Shona New Zealand

    “The location is excellent if you want to be close to town. Good breakfast - I prefer a la carte rather than buffet.”

  • Angela New Zealand

    “Really nice surprise as they had an anniversary platter and wine waiting for us.”

  • Parul United Arab Emirates

    “The location was amazing and the staff was very friendly!”

  • Eldad United States of America

    “Into the details. Nespresso in the rooms, heated floor etc”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • are drinks and canapes free ?
    When a reservation is made in a Luxury Room, Junior Suite PresUite Suite or in one of our Penthouse the Club lounge access is included in the reservation cost.
    Asked about: Luxury King Room with Balcony, Spa Bath and Executive Lounge Access • Answered on October 19, 2020
  • Hi there, just wondering if this room is as the same as $846 Super King Room with Balcony, just no free cancellation?
    Bonjour, if you could send us an email with your enquiry dates we will be happy to advise the best available rates
    Asked about: Superior King Room with Balcony • Answered on February 14, 2022
  • Hi, do any of your rooms include a fridge?
    Bonjour, Thank you for your enquiry. We do have a small refrigerator in a room not a fridge. If you need to store the large item in fridge, we can help you to arrange it for you.
    Answered on January 14, 2021
  • Where does my child sleep in this room if there is no room for another bed? Is there a pull out sofa?
    Thank you for your message. We do provide rollaway bed for the child in our hotel. We also have baby cots for infants.
    Asked about: Superior King Room with Balcony • Answered on May 15, 2020
  • Hi there, Do you have cots for babies?
    Yes we do offer complimentary baby cot's in our guest rooms.
    Answered on June 2, 2020

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Fear Factory Queenstown
    0.1 miles
  • Queenstown Chamber Of Commerce
    0.1 miles
  • Skyline Gondola and Luge
    0.1 miles
  • Queenstown Lakes District Council
    0.1 miles
  • Queenstown Lakes District Library
    0.2 miles
  • Real Journeys Office
    0.2 miles
  • Queenstown Resort College
    0.3 miles
  • Queenstown Hill
    0.5 miles
  • Ben Lomond Walkway
    2.3 miles
  • Remarkables Park Shopping Centre
    4.1 miles
Restaurants & cafes
  • Restaurant Jervois Steak House
    0 miles
  • Cafe/Bar Fergburger
    0.1 miles
  • Cafe/Bar Ferg baker
    0.1 miles
  • Cafe/Bar Ferg bar
    0.1 miles
Top attractions
  • Remarkables Park
    4.1 miles
  • Shotover River
    5.2 miles
  • Lake Wakatipu
    5.6 miles
  • The Remarkables
    7.7 miles
  • Walter Peak
    7.9 miles
  • AJ Hackett Bungy Jumping - Kawarau Bridge
    11.9 miles
Natural Beauty
  • Lake Lake Wakatipu
    0.1 miles
Ski lifts
  • NZ Ski Bus pickup and drop off point
    0 miles
Closest Airports
  • Queenstown Airport
    4 miles
How to get to Sofitel Queenstown Hotel & Spa from Queenstown Airport
    Car
    Taxi
    Public shuttle
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
1 Restaurant On Site

    Left Bank Cafe

    Food: European

    Menu: À la carte

Travel Proud
Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of Sofitel Queenstown Hotel & Spa

Most popular amenities

Parking
Free WiFi
Non-smoking rooms
Spa
Fitness center
Restaurant
Bar
Ski
  • Ski storage
Activities
  • Live music/Performance
  • Skiing Off-site
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs NZD 50 per day.
Front Desk Services
  • Concierge
  • Baggage storage Additional charge
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Packed lunches
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Health & Wellness Facilities
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Turkish/Steam Bath Additional charge
  • Hot tub/Jacuzzi Additional charge
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • French
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Sofitel Queenstown Hotel & Spa takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos JCB Sofitel Queenstown Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 2% charge when you pay with a credit card.

Please note a refundable credit card or cash pre-authorization of NZD 100 is required from guests upon arrival to cover any incidentals. This amount will be refunded after inspection of accommodations.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Sofitel Queenstown Hotel & Spa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Sofitel Queenstown Hotel & Spa

  • Guests staying at Sofitel Queenstown Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Full English/Irish
    • Buffet
    • À la carte

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sofitel Queenstown Hotel & Spa on this page.

  • Room options at Sofitel Queenstown Hotel & Spa include:

    • Double
    • Twin/Double
    • Suite

  • Check-in at Sofitel Queenstown Hotel & Spa is from 2:00 PM, and check-out is until 11:00 AM.

  • The prices at Sofitel Queenstown Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sofitel Queenstown Hotel & Spa has 1 restaurant:

    • Left Bank Cafe

  • Sofitel Queenstown Hotel & Spa offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Skiing
    • Golf course (within 2 miles)
    • Spa lounge/Relaxation area
    • Locker rooms
    • Spa facilities
    • Live music/Performance
    • Fitness
    • Steam room
    • Spa/Wellness packages

  • The following parking options are available to guests staying at Sofitel Queenstown Hotel & Spa (subject to availability):

    • Parking

  • Sofitel Queenstown Hotel & Spa is 500 feet from the center of Queenstown.

  • From the nearest airport, you can get to Sofitel Queenstown Hotel & Spa by:

    • Car 20min
    • Taxi 20min
    • Airport shuttle (public) 30min