Apartments
Kitchen
City view
Washing machine
Free WiFi
Balcony
Air conditioning
Private Bathroom
Key card access
Daily housekeeping

Featuring a private balcony with park or city views, Quest Apartments Auckland are only 10 minutes’ walk from Skycity Casino. Laundry facilities and a kitchenette or kitchen are standard in all apartments. Located on Queen Street in Auckland CBD (Central Business District), Quest Serviced Apartments – Auckland are only 5 minutes’ walk from Civic Theater and 15 minutes’ walk from Viaduct Harbor. Auckland Airport is a 25-minute drive away. Each modern apartment has a seating area with cable TV. The spacious bathroom features a hairdryer and guest toiletries.

This is our guests' favorite part of Auckland, according to independent reviews.

Quest Auckland Serviced Apartments has been welcoming Booking.com guests since Sep 10, 2009

Property Highlights

Located in the real heart of Auckland, this property has an excellent location score of 9.0!

Private Parking Available On Site

Reliable Info
Guests say the description and photos for this property are very accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Sleeps
 
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
1 queen bed
or
2 twin beds
Bedroom 1:
2 twin beds
and
1 queen bed
Bedroom 2:
2 twin beds
and
1 king bed
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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews
Categories:
Staff
9.1
Facilities
8.3
Cleanliness
8.7
Comfort
8.7
Value for money
8.3
Location
9.0
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Ellen
    United States of AmericaUnited States of America
    Loved having the kitchen and living room to hang out with family and eat breakfasts. Loved the washer and dryer!
  • Jochai
    IsraelIsrael
    The apartment was very spacious and the beds very comfortable. We felt at home and would have liked to stay a little longer. The hotel has a great location in downtown Auckland, we did most things by foot. The hotel staff was very helpful. We...
  • Vakili
    United Arab EmiratesUnited Arab Emirates
    I loved the cleanliness of the apartment. The beds are super comfy, you fall into a slumber when you go under the covers. It has a spacious room with a radio and TV. I couldn’t ask for a better place to stay!
  • Tania
    AustraliaAustralia
    The guy at reception on the last morning was very helpful with sightseeing advice and letting us extend the car parking time to allow us to leave for the airport later in the day. The room was very nice in size and the balcony with a view was a...
  • Elisabeth
    AustraliaAustralia
    Convenient location to CBD. Good wifi. Room cleaned each day. Nice filter coffee supplied most days (not all). Big comfortable bed. Well-equipped kitchenette. Table and desk supplied so plenty of work space.
  • Tiffo22
    United States of AmericaUnited States of America
    Good, central location close to lots of restaurants on Queen and K road. On site parking (additional cost) and convenient elevator access. Great use of sustainable shower toiletries that were better than most hotel offerings.
  • Keith
    AustraliaAustralia
    Somethings in the apartment were a little tired (clothes dryer was noisy sounded like the bearings were on the way out, a bit of a tear in one of the curtains, and the dishwasher had a issue with dispensing the detergent), none of these things...
  • Teri
    United States of AmericaUnited States of America
    Exceeded our expectations. Spacious and spotless 2 bedroom. Much nicer than another serviced apt we stayed at earlier in our trip in Auckland. We will definitely book again in the future.
  • Lisa
    United States of AmericaUnited States of America
    The apartment was very spacious. It has a nice view overlooking Myers Park and I could lean over the balcony a bit to see the Sky Tower. The bedroom was very nice and the bed was comfy. Bathroom was nice plus it had a washer and dryer.
  • Mary-anne
    New ZealandNew Zealand
    While a slightly older property, it was very clean, comfortable and spacious with a really good night sleep. Staff were very helpful as well. Will stay there again.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • How do book parking

    Hi Thank you for your email If you wish to pay parking, please note it down on your special request or give us call carpark is an addition cost wh..
    Answered on 20 October 2019
  • Can we get an extra bed set up in the lounge area?

    Hi Thank you for your email Yes if you wish to get an extra bed, it will be additional cost which is NZ$30.00 per night Kind Regards
    Answered on 20 October 2019
  • What is the clearance height for the carpark please?

    Hi Thank you for your message it is 2 metres
    Answered on 30 June 2020
  • Is it possible to have one room in the 2 bedroom apartment with twin beds rather than a double?

    Hi Yes
    Answered on 20 November 2019
  • Hi there, I was just wondering what the difference is between the studio and the executive studio? Thank you

    Good day Thank you for your message, they're both the same but for Bedding types. Our Studio executive bedding are all queen beds whereas studio you ..
    Answered on 8 September 2020
  • Is there a bond to be paid?

    Hi Yes for security for the room
    Answered on 23 January 2021
  • Still looking?

Host Info

Company review score: 9Based on 38,601 reviews from 38 properties
38 managed properties

Property info

Your Host Quest

Neighborhood info

There will be Road Maintenance done 22nd January 2023 for 5 nights 8pm-5am Access to the hotel will still be given. Quest Auckland is situated in the heart of the city and right on Queen street. Aotea Centre, Civic Centre, shops and restaurants just a quick walk away. Quest Auckland has a charge back restaurants with in the area should you prefer Italian, French or Japanese cuisine. Myers park is a nice space for the children, the Auckland library is a few minutes away and if you prefer to do something on the wharf then a City link bus which costs a dollar per way, would take you to Wynyard quarter or Britomart where kids can play freely.

Language Spoken

English

Area info *

Amenities of Quest Auckland Serviced Apartments
Great facilities! Review score, 8.3

Most popular amenities
Private Parking
Free WiFi
Family rooms
Non-smoking rooms
Fitness center
Laundry
Elevator
Parking
Private parking is available on site (reservation is not possible) and costs NZD 30 per day.
  • Parking garage
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Toaster
  • Stovetop
  • Dryer
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Microwave
  • Refrigerator
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • CD player
  • Radio
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Carpeted
  • Ironing facilities
  • Iron
Accessibility
  • Upper floors accessible by elevator
Outdoors
  • Balcony
Spa
  • Fitness classes
  • Fitness
  • Fitness center
Food & Drink
  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Tea/Coffee maker
Activities
  • Happy hour
    Additional charge
  • Stand-up comedy
    Additional chargeOff-site
  • Temporary art galleries
    Off-site
Services & Extras
  • Wake-up service
  • Wake-up service/Alarm clock
Outdoor & View
  • City view
  • Garden view
  • View
Building Characteristics
  • Private apartment in building
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Express check-in/out
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • Safe
Languages Spoken
  • English

House rules

Quest Auckland Serviced Apartments takes special requests – add in the next step!

Check-in

From 2:00 PM to 8:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

From 7:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of NZD 600 is required on arrival. That's about 363.93USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Quest Auckland Serviced Apartments accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 9:00 PM and 8:00 AM.

Pets

Pets are not allowed.

The fine print

Please note that Quest Auckland Serviced Apartments requires a valid photo ID and full payment upon check in.

Please note that Quest Auckland Serviced Apartments requires a credit card pre-authorization or cash deposit upon check in to cover any incidental charges.

Please note that there is a 4% charge when you pay with a American Express credit card and a 2% charge when you pay with a Visa/MasterCard or Paywave Please note that there will be no housekeeping service on public holidays. Servicing of rooms is as follows:

1 night stays - Serviced daily

2-4 night stays - Serviced every second day

5+ night stays - Serviced twice weekly

Limited Housekeeping Servicing during Covid, Please see/ask Reception for updated servicing hours and days.

Please make sure the booking guest name matches ID passports or NZ driving license and Card details given, Reception will request to see Card and ID upon arrival.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Quest Auckland Serviced Apartments of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of NZD 600 is required on arrival. That's about 363.93USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Quest Auckland Serviced Apartments

  • You can choose from a number of accommodation options at Quest Auckland Serviced Apartments (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Quest Auckland Serviced Apartments offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Stand-up comedy
    • Fitness classes
    • Temporary art galleries
    • Happy hour

  • Yes, Quest Auckland Serviced Apartments is popular with guests booking family stays.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Quest Auckland Serviced Apartments on this page.

  • Check-in at Quest Auckland Serviced Apartments is from 2:00 PM, and check-out is until 11:00 AM.

  • The prices at Quest Auckland Serviced Apartments may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • You can choose from a number of accommodation options at Quest Auckland Serviced Apartments (subject to availability) that can accommodate:

    • 2 guests
    • 4 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Quest Auckland Serviced Apartments is 2,300 feet from the center of Auckland.