Quest Auckland Serviced Apartments
363 Queen Street, 1010 Auckland, New Zealand – Excellent location – show map
Excellent location – rated 9.0/10! (score from 1199 reviews)
Real guests • Real stays • Real opinions
Loved having the kitchen and living room to hang out with family and eat breakfasts. Loved the washer and dryer!
United States of AmericaThe apartment was very spacious and the beds very comfortable. We felt at home and would have liked to stay a little longer. The hotel has a great location in downtown Auckland, we did most things by foot. The hotel staff was very helpful. We stayed in an apartment on the 15th floor and had a great view as well.
IsraelI loved the cleanliness of the apartment. The beds are super comfy, you fall into a slumber when you go under the covers. It has a spacious room with a radio and TV. I couldn’t ask for a better place to stay!
United Arab EmiratesThe guy at reception on the last morning was very helpful with sightseeing advice and letting us extend the car parking time to allow us to leave for the airport later in the day. The room was very nice in size and the balcony with a view was a nice surprise. Although we didn't use it a washing machine was a great addition
AustraliaConvenient location to CBD. Good wifi. Room cleaned each day. Nice filter coffee supplied most days (not all). Big comfortable bed. Well-equipped kitchenette. Table and desk supplied so plenty of work space.
AustraliaGood, central location close to lots of restaurants on Queen and K road. On site parking (additional cost) and convenient elevator access. Great use of sustainable shower toiletries that were better than most hotel offerings.
United States of AmericaSomethings in the apartment were a little tired (clothes dryer was noisy sounded like the bearings were on the way out, a bit of a tear in one of the curtains, and the dishwasher had a issue with dispensing the detergent), none of these things detracted from the apartment being clean, comfortable, roomy and had everything you needed. All the staff were excellent, extremely helpful and always had a smile. The kitchen was great.
AustraliaExceeded our expectations. Spacious and spotless 2 bedroom. Much nicer than another serviced apt we stayed at earlier in our trip in Auckland. We will definitely book again in the future.
United States of AmericaThe apartment was very spacious. It has a nice view overlooking Myers Park and I could lean over the balcony a bit to see the Sky Tower. The bedroom was very nice and the bed was comfy. Bathroom was nice plus it had a washer and dryer.
United States of AmericaWhile a slightly older property, it was very clean, comfortable and spacious with a really good night sleep. Staff were very helpful as well. Will stay there again.
New Zealand- What guests loved the most:
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Ellen
United States of America
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Jochai
Israel
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Vakili
United Arab Emirates
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Tania
Australia
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Elisabeth
Australia
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Tiffo22
United States of America
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Keith
Australia
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Teri
United States of America
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Lisa
United States of America
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Mary-anne
New Zealand
Categories:
Featuring a private balcony with park or city views, Quest Apartments Auckland are only 10 minutes’ walk from Skycity Casino. Laundry facilities and a kitchenette or kitchen are standard in all apartments. Located on Queen Street in Auckland CBD (Central Business District), Quest Serviced Apartments – Auckland are only 5 minutes’ walk from Civic Theater and 15 minutes’ walk from Viaduct Harbor. Auckland Airport is a 25-minute drive away. Each modern apartment has a seating area with cable TV. The spacious bathroom features a hairdryer and guest toiletries.
This is our guests' favorite part of Auckland, according to independent reviews.
Quest Auckland Serviced Apartments has been welcoming Booking.com guests since Sep 10, 2009
See what guests loved the most:
EllenUnited States of America
“Loved having the kitchen and living room to hang out with family and eat breakfasts. Loved the washer and dryer!”
JochaiIsrael
“The apartment was very spacious and the beds very comfortable. We felt at home and would have liked to stay a little longer. The hotel has a great location in downtown Auckland, we did most things by foot. The hotel staff was very helpful. We...”- Vakili
United Arab Emirates
“I loved the cleanliness of the apartment. The beds are super comfy, you fall into a slumber when you go under the covers. It has a spacious room with a radio and TV. I couldn’t ask for a better place to stay!”
TaniaAustralia
“The guy at reception on the last morning was very helpful with sightseeing advice and letting us extend the car parking time to allow us to leave for the airport later in the day. The room was very nice in size and the balcony with a view was a...”
ElisabethAustralia
“Convenient location to CBD. Good wifi. Room cleaned each day. Nice filter coffee supplied most days (not all). Big comfortable bed. Well-equipped kitchenette. Table and desk supplied so plenty of work space.”
Tiffo22United States of America
“Good, central location close to lots of restaurants on Queen and K road. On site parking (additional cost) and convenient elevator access. Great use of sustainable shower toiletries that were better than most hotel offerings.”
KeithAustralia
“Somethings in the apartment were a little tired (clothes dryer was noisy sounded like the bearings were on the way out, a bit of a tear in one of the curtains, and the dishwasher had a issue with dispensing the detergent), none of these things...”
TeriUnited States of America
“Exceeded our expectations. Spacious and spotless 2 bedroom. Much nicer than another serviced apt we stayed at earlier in our trip in Auckland. We will definitely book again in the future.”
LisaUnited States of America
“The apartment was very spacious. It has a nice view overlooking Myers Park and I could lean over the balcony a bit to see the Sky Tower. The bedroom was very nice and the bed was comfy. Bathroom was nice plus it had a washer and dryer.”
Mary-anneNew Zealand
“While a slightly older property, it was very clean, comfortable and spacious with a really good night sleep. Staff were very helpful as well. Will stay there again.”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
How do book parking
Hi Thank you for your email If you wish to pay parking, please note it down on your special request or give us call carpark is an addition cost wh..Answered on 20 October 2019Can we get an extra bed set up in the lounge area?
Hi Thank you for your email Yes if you wish to get an extra bed, it will be additional cost which is NZ$30.00 per night Kind RegardsAnswered on 20 October 2019What is the clearance height for the carpark please?
Hi Thank you for your message it is 2 metresAnswered on 30 June 2020Is it possible to have one room in the 2 bedroom apartment with twin beds rather than a double?
Hi YesAnswered on 20 November 2019Hi there, I was just wondering what the difference is between the studio and the executive studio? Thank you
Good day Thank you for your message, they're both the same but for Bedding types. Our Studio executive bedding are all queen beds whereas studio you ..Answered on 8 September 2020Is there a bond to be paid?
Hi Yes for security for the roomAnswered on 23 January 2021- Still looking?
Host Info
Property info
Neighborhood info
Language Spoken
EnglishArea info *
Amenities of Quest Auckland Serviced ApartmentsGreat facilities! Review score, 8.3
- Parking garage
- Accessible parking
- Toaster
- Stovetop
- Dryer
- Kitchenware
- Electric kettle
- Washing machine
- Microwave
- Refrigerator
- Linens
- Wardrobe or closet
- Alarm clock
- Toilet paper
- Towels
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Dining area
- Sitting area
- Desk
- Flat-screen TV
- Satellite channels
- CD player
- Radio
- Telephone
- TV
- Socket near the bed
- Clothes rack
- Carpeted
- Ironing facilities
- Iron
- Upper floors accessible by elevator
- Balcony
- Fitness classes
- Fitness
- Fitness center
- Grocery deliveriesAdditional charge
- Vending machine (snacks)
- Vending machine (drinks)
- Tea/Coffee maker
- Happy hourAdditional charge
- Stand-up comedyAdditional chargeOff-site
- Temporary art galleriesOff-site
- Wake-up service
- Wake-up service/Alarm clock
- City view
- Garden view
- View
- Private apartment in building
- Invoice provided
- Private check-in/out
- Baggage storage
- Tour desk
- Express check-in/out
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- Laundry
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Heating
- Elevator
- Family rooms
- Non-smoking rooms
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Key access
- Safe
- English
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of NZD 600 is required on arrival. That's about 363.93USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 3 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cash is not accepted
Quest Auckland Serviced Apartments accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 9:00 PM and 8:00 AM.
Pets
Pets are not allowed.
The fine print
Please note that Quest Auckland Serviced Apartments requires a credit card pre-authorization or cash deposit upon check in to cover any incidental charges.
Please note that there is a 4% charge when you pay with a American Express credit card and a 2% charge when you pay with a Visa/MasterCard or Paywave Please note that there will be no housekeeping service on public holidays. Servicing of rooms is as follows:
1 night stays - Serviced daily
2-4 night stays - Serviced every second day
5+ night stays - Serviced twice weekly
Limited Housekeeping Servicing during Covid, Please see/ask Reception for updated servicing hours and days.
Please make sure the booking guest name matches ID passports or NZ driving license and Card details given, Reception will request to see Card and ID upon arrival.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Quest Auckland Serviced Apartments of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of NZD 600 is required on arrival. That's about 363.93USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Quest Auckland Serviced Apartments
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You can choose from a number of accommodation options at Quest Auckland Serviced Apartments (subject to availability) that have:
- 1 bedroom
- 2 bedrooms
For more detailed info, check the accommodation option(s) breakdown on this page.
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Quest Auckland Serviced Apartments offers the following activities/services (charges may apply):
- Fitness center
- Fitness
- Stand-up comedy
- Fitness classes
- Temporary art galleries
- Happy hour
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Yes, Quest Auckland Serviced Apartments is popular with guests booking family stays.
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Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Quest Auckland Serviced Apartments on this page.
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Check-in at Quest Auckland Serviced Apartments is from 2:00 PM, and check-out is until 11:00 AM.
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The prices at Quest Auckland Serviced Apartments may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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You can choose from a number of accommodation options at Quest Auckland Serviced Apartments (subject to availability) that can accommodate:
- 2 guests
- 4 guests
For more detailed info, check the accommodation option(s) breakdown on this page.
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Quest Auckland Serviced Apartments is 2,300 feet from the center of Auckland.