Condo Hotel
Travel Sustainable property

Quest Auckland Serviced Apartments

363 Queen Street, 1010 Auckland, New Zealand – Excellent location – show map

Excellent location – rated 9.0/10! (score from 969 reviews)

Real guests • Real stays • Real opinions

8.2
Very Good
970 reviews

Overall good value for money. The room was clean and spacious and it was great that a small kitchen and washer/dryer are included in the room. My room also had a nice balcony that opened over the neighboring park.

Sarah United States of America

the property is well maintained and in a great, convenient locations to get to different sections of the city. the apartment looked exactly as advertised. it is well-stocked and very clean. the staff at the front desk was friendly and helpful.

Michael United States of America

Lovely, clean and comfortable apartment. Central. Friendly staff.

Susanna New Zealand

The receptionist was amazingly helpful and generous. Thr location was great. There was nice music playing in the room that I left on all night. The room and bathroom were huge and clean. Fresh coffee to be made in the room. And the kitchenette was amazingly stocked. I'll be back for sure!

Emma United States of America

Location was fantastic for what we needed. Studio room had all facilities in it you could need in a home eg. cooking, laundry etc

Kylie New Zealand

Easy access from State Highway and parking area while registering. Ideal for walking to downtown locations. They gave us extra time for car parking.

Lorraine Canada

Washer and dryer worked. Dishes and cutlery were in good condition. Walking distance to wharf and Auckland museum.

Charles United States of America

great location and nice rooms. The lady who was on reception during check-out was super nice and helpful

Kerryanne New Zealand

Was central location close to everything. Rooms were clean and comfortable.

Casey Australia

AMAZING stay! Check in was so polite and lovely, the view was INSANELY awesome, and the bed... best bed I have slept in for ages! Thank you so much! And perfect location to the theatre!

Cruse New Zealand
8.2
Very Good
970 reviews
  • What guests loved the most:
  • “Overall good value for money. The room was clean and spacious and it was great that a small kitchen and washer/dryer are included in the room.”
    Sarah Sarah United States of America United States of America
  • “the property is well maintained and in a great, convenient locations to get to different sections of the city. the apartment looked exactly as advertised. it is well-stocked and very clean.”
    Michael Michael United States of America United States of America
  • “Lovely, clean and comfortable apartment. Central. Friendly staff.”
    Susanna Susanna New Zealand New Zealand
  • “The receptionist was amazingly helpful and generous. Thr location was great. There was nice music playing in the room that I left on all night. The room and bathroom were huge and clean.”
    Emma Emma United States of America United States of America
  • “Location was fantastic for what we needed. Studio room had all facilities in it you could need in a home eg. cooking, laundry etc”
    Kylie Kylie New Zealand New Zealand
  • “Easy access from State Highway and parking area while registering. Ideal for walking to downtown locations. They gave us extra time for car parking.”
    Lorraine Lorraine Canada Canada
  • “Washer and dryer worked. Dishes and cutlery were in good condition. Walking distance to wharf and Auckland museum.”
    Charles Charles United States of America United States of America
  • “great location and nice rooms. The lady who was on reception during check-out was super nice and helpful”
    Kerryanne Kerryanne New Zealand New Zealand
  • “Was central location close to everything. Rooms were clean and comfortable.”
    Casey Casey Australia Australia
  • “AMAZING stay! Check in was so polite and lovely, the view was INSANELY awesome, and the bed... best bed I have slept in for ages! Thank you so much! And perfect location to the theatre!”
    Cruse Cruse New Zealand New Zealand

Categories:

  • Staff9.1
  • Facilities8.4
  • Cleanliness8.7
  • Comfort8.7
  • Value for money8.3
  • Location9.0
Apartments
Kitchen
City view
Washing machine
Free WiFi
Balcony
Air conditioning
Private Bathroom
Key card access
Daily housekeeping

Stay in the heart of Auckland – Excellent location – show map

Featuring a private balcony with park or city views, Quest Apartments Auckland are only 10 minutes’ walk from Skycity Casino. Laundry facilities and a kitchenette or kitchen are standard in all apartments.

Located on Queen Street in Auckland CBD (Central Business District), Quest Serviced Apartments – Auckland are only 5 minutes’ walk from Civic Theater and 15 minutes’ walk from Viaduct Harbor. Auckland Airport is a 25-minute drive away.

Each modern apartment has a seating area with cable TV. The spacious bathroom features a hairdryer and guest toiletries.

Offering indoor or outdoor dining with city views, Balcony Bar & Grill serves breakfast daily. The bar serves a range of beers, wines and liquors.

This is our guests' favorite part of Auckland, according to independent reviews.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Quest Auckland Serviced Apartments has been welcoming Booking.com guests since Sep 10, 2009
 Hotel chain/brand: Quest Apartment Hotels

Show me more
Most popular amenities
Private Parking
Free WiFi
Family rooms
Non-smoking rooms
Fitness center
Laundry
Elevator

Property Highlights

Located in the real heart of Auckland, this property has an excellent location score of 9.0!

Private Parking Available On Site

Saved to 4651 lists

Reliable Info
Guests say the description and photos for this property are very accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Sleeps
 
1 full bed
Bedroom 1:
1 king bed
Bedroom 2:
2 twin beds
1 queen bed
or
2 twin beds
Bedroom 1:
2 twin beds
and
1 queen bed
Bedroom 2:
2 twin beds
and
1 king bed
1 full bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Closest beaches

  • Masefield Beach

    8.0 Very good beach
    1.6 miles from property

  • Hamilton Beach Reserve

    7.5 Good beach
    1.7 miles from property

  • Sentinel Beach

    8.8 Excellent beach
    1.8 miles from property
Guest reviews
Categories:
Staff
9.1
Facilities
8.4
Cleanliness
8.7
Comfort
8.7
Value for money
8.3
Location
9.0
Free WiFi
8.7

Select topics to read reviews:

See what guests loved the most:

  • Sarah
    United States of AmericaUnited States of America
    “Overall good value for money. The room was clean and spacious and it was great that a small kitchen and washer/dryer are included in the room. My room also had a nice balcony that opened over the neighboring park.”
  • Michael
    United States of AmericaUnited States of America
    “the property is well maintained and in a great, convenient locations to get to different sections of the city. the apartment looked exactly as advertised. it is well-stocked and very clean. the staff at the front desk was friendly and helpful.”
  • Susanna
    New ZealandNew Zealand
    “Lovely, clean and comfortable apartment. Central. Friendly staff.”
  • Emma
    United States of AmericaUnited States of America
    “The receptionist was amazingly helpful and generous. Thr location was great. There was nice music playing in the room that I left on all night. The room and bathroom were huge and clean. Fresh coffee to be made in the room. And the kitchenette was...”
  • Kylie
    New ZealandNew Zealand
    “Location was fantastic for what we needed. Studio room had all facilities in it you could need in a home eg. cooking, laundry etc”
  • Lorraine
    CanadaCanada
    “Easy access from State Highway and parking area while registering. Ideal for walking to downtown locations. They gave us extra time for car parking.”
  • Charles
    United States of AmericaUnited States of America
    “Washer and dryer worked. Dishes and cutlery were in good condition. Walking distance to wharf and Auckland museum.”
  • Kerryanne
    New ZealandNew Zealand
    “great location and nice rooms. The lady who was on reception during check-out was super nice and helpful”
  • Casey
    AustraliaAustralia
    “Was central location close to everything. Rooms were clean and comfortable.”
  • Cruse
    New ZealandNew Zealand
    “AMAZING stay! Check in was so polite and lovely, the view was INSANELY awesome, and the bed... best bed I have slept in for ages! Thank you so much! And perfect location to the theatre!”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • How do book parking
    Hi Thank you for your email If you wish to pay parking, please note it down on your special request or give us call carpark is an addition cost wh..
    Answered on 20 October 2019
  • What is the clearance height for the carpark please?
    Hi Thank you for your message it is 2 metres
    Answered on 30 June 2020
  • Can we get an extra bed set up in the lounge area?
    Hi Thank you for your email Yes if you wish to get an extra bed, it will be additional cost which is NZ$30.00 per night Kind Regards
    Answered on 20 October 2019
  • Is it possible to have one room in the 2 bedroom apartment with twin beds rather than a double?
    Hi Yes
    Answered on 20 November 2019
  • Hi there, I was just wondering what the difference is between the studio and the executive studio? Thank you
    Good day Thank you for your message, they're both the same but for Bedding types. Our Studio executive bedding are all queen beds whereas studio you ..
    Answered on 8 September 2020
  • Still looking?

Host Info

Company review score: 8.9Based on 116,763 reviews from 157 properties
157 managed properties

Property info

Your Host Quest

Neighborhood info

There will be Road Maintenance done 22nd January 2023 for 5 nights 8pm-5am Access to the hotel will still be given. Quest Auckland is situated in the heart of the city and right on Queen street. Aotea Centre, Civic Centre, shops and restaurants just a quick walk away. Quest Auckland has a charge back restaurants with in the area should you prefer Italian, French or Japanese cuisine. Myers park is a nice space for the children, the Auckland library is a few minutes away and if you prefer to do something on the wharf then a City link bus which costs a dollar per way, would take you to Wynyard quarter or Britomart where kids can play freely.

Language Spoken

English
Area info *
Amenities of Quest Auckland Serviced Apartments
Most popular amenities
Private Parking
Free WiFi
Family rooms
Non-smoking rooms
Fitness center
Laundry
Elevator
Parking
Private parking is available on site (reservation is not possible) and costs NZD 30 per day.
  • Parking garage
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Toaster
  • Stovetop
  • Dryer
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Microwave
  • Refrigerator
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • CD player
  • Radio
  • Telephone
  • TV
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Carpeted
  • Ironing facilities
  • Iron
Accessibility
  • Upper floors accessible by elevator
Outdoors
  • Balcony
Spa
  • Fitness classes
  • Fitness
  • Fitness center
Food & Drink
  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Tea/Coffee maker
Activities
  • Happy hour
    Additional charge
  • Stand-up comedy
    Additional chargeOff-site
  • Temporary art galleries
    Off-site
Services & Extras
  • Wake-up service
  • Wake-up service/Alarm clock
Outdoor & View
  • City view
  • Garden view
  • View
Building Characteristics
  • Private apartment in building
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • Express check-in/out
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • Safe
Languages Spoken
  • English

House rules

Quest Auckland Serviced Apartments takes special requests – add in the next step!

Check-in

2:00 PM - 8:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

7:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of NZD 600 is required on arrival. That's about 382.62USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Quest Auckland Serviced Apartments accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 9:00 PM and 8:00 AM.

Pets

Pets are not allowed.

The fine print

Please note that Quest Auckland Serviced Apartments requires a valid photo ID and full payment upon check in.

Please note that Quest Auckland Serviced Apartments requires a credit card pre-authorization or cash deposit upon check in to cover any incidental charges.

Please note that there is a 4% charge when you pay with a American Express credit card and a 2% charge when you pay with a Visa and MasterCard credit card.

Please note that there will be no housekeeping service on public holidays.

Servicing of rooms is as follows:
1 night stays - Serviced daily
2-4 night stays - Serviced every second day
5+ night stays - Serviced twice weekly

Limited Housekeeping Servicing during Covid, Please see/ask Reception for updated servicing hours and days.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Quest Auckland Serviced Apartments of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of NZD 600 is required on arrival. That's about 382.62USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Quest Auckland Serviced Apartments

  • Quest Auckland Serviced Apartments is 2,300 feet from the center of Auckland.

  • The prices at Quest Auckland Serviced Apartments may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Quest Auckland Serviced Apartments on this page.

  • Check-in at Quest Auckland Serviced Apartments is from 2:00 PM, and check-out is until 11:00 AM.

  • You can choose from a number of accommodation options at Quest Auckland Serviced Apartments (subject to availability) that can accommodate:

    • 2 guests
    • 4 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Yes, Quest Auckland Serviced Apartments is popular with guests booking family stays.

  • You can choose from a number of accommodation options at Quest Auckland Serviced Apartments (subject to availability) that have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Quest Auckland Serviced Apartments offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Stand-up comedy
    • Fitness classes
    • Temporary art galleries
    • Happy hour