Quest Ponsonby is located along the Ponsonby Road, an 18-minute walk from Central Auckland and a 25-minute drive from Auckland International Airport. It offers guest rooms with satellite television and a private bathroom. Rooms offer both air conditioning and heating facilities. Each has a work desk, ironing equipment and a fridge. The en suite bathroom comes with toiletries and a hairdryer. Ponsonby Quest is within a 6-minute drive of the Auckland Casino and the Auckland Ferry Terminal. The Sky Tower is a 25-minute walk from the hotel.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Quest Apartment Hotels
Hotel chain/brand
Quest Apartment Hotels

Property highlights

Top location: Highly rated by recent guests (9.1)

Private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.

Reliable info
Guests say the description and photos for this property are accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 extra-large double beds
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Guest reviews

Categories:

Staff
8.5
Facilities
7.9
Cleanliness
8.5
Comfort
8.4
Value for money
8.0
Location
9.1
Free WiFi
8.1
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Guests who stayed here loved

  • Liz
    New Zealand New Zealand
    Location is close to everything! 1 bedroom living room area is huge. The beds were comfortable .
  • Lisa
    New Zealand New Zealand
    Large apartment with full kitchen, comfortable bed and fantastic location. Lovely friendly staff. Close to restaurants, bars and cafes.
  • A
    Amelia
    New Zealand New Zealand
    Great location - handy to Ponsonby and central Auckland. Great cafes nearby. I thought the price was very reasonable for the location and amenities. Great if you're wanting a convenient location.

Property surroundings

Facilities of Quest Ponsonby Serviced Apartments

Most popular facilities
  • Private parking
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
Parking
Private parking is possible on site (reservation is needed) and costs NZD 30 per day.
  • Parking garage
Internet
WiFi is available in the rooms and is free of charge.
Kitchen
  • Toaster
  • Electric kettle
  • Microwave
  • Refrigerator
Bedroom
  • Wardrobe or closet
Bathroom
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Room Amenities
  • Carpeted
  • Ironing facilities
  • Iron
Reception services
  • Invoice provided
  • Private check-in/check-out
Cleaning services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
Shops
  • Minimarket on site
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
Languages spoken
  • English

Property practice

This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules
Quest Ponsonby Serviced Apartments takes special requests - add in the next step!

Check-in
From 14:00 to 19:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
NZD 50 per child, per night
Cot upon request
NZD 20 per child, per night
3+ years
Extra bed upon request
NZD 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardEftpos Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 10:00.
Pets
Pets are not allowed.

The fine print
Need-to-know information for guests at this property

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card.

Please note there is a 3% charge when you pay with an American Express or Diners Club credit card.

Please note that parking is limited. Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation.

Please note that for a split bed, available on request, an additional charge of NZD 35 applies. You can request your preferred bedding configuration in the Special Requests Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Housekeeping services for stayover guests are not available on Sundays and public holidays. Rooms will be made up the following Monday.

Please note guests can check in after office hours. A key and instructions on how to check in will be at reception.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Quest Ponsonby Serviced Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 10:00:00.

FAQs about Quest Ponsonby Serviced Apartments

  • Quest Ponsonby Serviced Apartments offers the following activities / services (charges may apply):

    • You can choose from a number of accommodation options at Quest Ponsonby Serviced Apartments (subject to availability). These can accommodate:

      • 2 guests
      • 4 guests

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • Quest Ponsonby Serviced Apartments has the following number of bedrooms:

      • 1 bedroom

      For more detailed information, please check the accommodation option(s) breakdown on this page.

    • The prices at Quest Ponsonby Serviced Apartments may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at Quest Ponsonby Serviced Apartments is from 14:00, and check-out is until 10:00.

    • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Quest Ponsonby Serviced Apartments on this page.

    • Quest Ponsonby Serviced Apartments is 1 miles from the centre of Auckland. All distances are measured in straight lines. Actual travel distances may vary.