Condo Hotel
Travel Sustainable property

Quest Rotorua Central

1192 Hinemoa Street, 3010 Rotorua, New Zealand – Excellent location – show map

Excellent location – rated 9.4/10! (score from 1102 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
1,102 reviews

The room was nice and clean. Great movie selection on tv.

Shiona New Zealand

The room exceeded expectations as we were very fortunate to have a spa on our deck after upgrading our apartment. It was a fabulous stay and close to everything. I would definitely recommend staying there again.

Mikaia New Zealand

Excellent location, room had everything we needed.

Kristina New Zealand

Great location and our one bedroom apartment was well equipped with everything we needed. Polite and helpful front desk staff.

Claire New Zealand

The staff are very friendly and helpful. Room is very clean

April2022 New Zealand

Room was clean and spacious. Bed and pillows were very comfortable, television easy to operate, could make a nice cup of tea and if wanted had a microwave to use. Shower was great, good temperature adjustment.

Debra New Zealand

Loved the spa pool on the deck of the directors suite

Gina New Zealand

Friendly staff, helped take our luggage to our room and showed us how to use remote for TV and air conditioning. Room was serviced daily, the room was nice and quiet. We were given discount vouchers to venues if we chose to go to the places. Reception staff were friendly and helpful.

Heidi Australia

Very friendly and helpful staff. The room is clean, comfy and has all sorts of facilities. Very convenient location.

Xiaoyu New Zealand

The room was clean and spacious, with a well appointed kitchenette and ensuite bathroom. The room had its own heat pump, that while a bit noisy, kept us very comfortable. The entertainment system had over 200 movies to choose from which was a nice bonus, and great for when the rain kept us in. The hotel also loaned us an umbrella, which I wish I'd known was a service they had prior to getting rained on on the first day!

Scott New Zealand
8.7
Excellent
1,102 reviews
  • What guests loved the most:
  • “The room was nice and clean. Great movie selection on tv.”
    Shiona Shiona New Zealand New Zealand
  • “The room exceeded expectations as we were very fortunate to have a spa on our deck after upgrading our apartment. It was a fabulous stay and close to everything.”
    Mikaia Mikaia New Zealand New Zealand
  • “Excellent location, room had everything we needed.”
    Kristina Kristina New Zealand New Zealand
  • “Great location and our one bedroom apartment was well equipped with everything we needed. Polite and helpful front desk staff.”
    Claire Claire New Zealand New Zealand
  • “The staff are very friendly and helpful. Room is very clean”
    April2022 April2022 New Zealand New Zealand
  • “Room was clean and spacious. Bed and pillows were very comfortable, television easy to operate, could make a nice cup of tea and if wanted had a microwave to use.”
    Debra Debra New Zealand New Zealand
  • “Loved the spa pool on the deck of the directors suite”
    Gina Gina New Zealand New Zealand
  • “Friendly staff, helped take our luggage to our room and showed us how to use remote for TV and air conditioning. Room was serviced daily, the room was nice and quiet.”
    Heidi Heidi Australia Australia
  • “Very friendly and helpful staff. The room is clean, comfy and has all sorts of facilities. Very convenient location.”
    Xiaoyu Xiaoyu New Zealand New Zealand
  • “The room was clean and spacious, with a well appointed kitchenette and ensuite bathroom. The room had its own heat pump, that while a bit noisy, kept us very comfortable.”
    Scott Scott New Zealand New Zealand

Categories:

  • Staff9.3
  • Facilities9.0
  • Cleanliness9.3
  • Comfort9.3
  • Value for money8.5
  • Location9.4
  • Free WiFi9.3
Apartments
Kitchen
City view
Washing machine
Free WiFi
Balcony
Air conditioning
Private Bathroom
Key card access
Daily housekeeping

Opened in November 2012, Quest Rotorua Central is 2,300 feet from the Polynesian Spa and 0.6 mi from the Rotorua Lake Front. It offers self-contained accommodations with a fully equipped kitchen and laundry facilities. Guests enjoy free WiFi.

All apartments are equipped with an iPod dock and a flat-screen TV. The attached kitchen offers a fridge, a dishwasher and a stove.

Quest Rotorua Central is a 10-minute drive from Skyline Skyrides and a 15-minute drive from ZORB Rotorua. The Red Stag Timber-Waipa Saw Mill is just 4.2 mi from the property.

This is our guests' favorite part of Rotorua, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Quest Rotorua Central has been welcoming Booking.com guests since Sep 24, 2012
 Hotel chain/brand: Quest Apartment Hotels

Show me more

Most popular amenities

Parking
Free WiFi
Family rooms
Non-smoking rooms
Facilities for disabled guests
Laundry

Property Highlights

Located in the top-rated area in Rotorua, this property has an excellent location score of 9.4!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Saved to 2336 lists

Reliable Info
Guests say the description and photos for this property are very accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Sleeps
 
1 full bed
1 queen bed
1 queen bed
1 queen bed
1 king bed
Bedroom 1::
1 queen bed
Bedroom 2::
1 queen bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.3
Facilities
9.0
Cleanliness
9.3
Comfort
9.3
Value for money
8.5
Location
9.4
Free WiFi
9.3

Select topics to read reviews:

See what guests loved the most:

  • Shiona
    New ZealandNew Zealand
    “The room was nice and clean. Great movie selection on tv.”
  • Mikaia
    New ZealandNew Zealand
    “The room exceeded expectations as we were very fortunate to have a spa on our deck after upgrading our apartment. It was a fabulous stay and close to everything. I would definitely recommend staying there again.”
  • Kristina
    New ZealandNew Zealand
    “Excellent location, room had everything we needed.”
  • Claire
    New ZealandNew Zealand
    “Great location and our one bedroom apartment was well equipped with everything we needed. Polite and helpful front desk staff.”
  • April2022
    New ZealandNew Zealand
    “The staff are very friendly and helpful. Room is very clean”
  • D
    Debra
    New ZealandNew Zealand
    “Room was clean and spacious. Bed and pillows were very comfortable, television easy to operate, could make a nice cup of tea and if wanted had a microwave to use. Shower was great, good temperature adjustment.”
  • Gina
    New ZealandNew Zealand
    “Loved the spa pool on the deck of the directors suite”
  • Heidi
    AustraliaAustralia
    “Friendly staff, helped take our luggage to our room and showed us how to use remote for TV and air conditioning. Room was serviced daily, the room was nice and quiet. We were given discount vouchers to venues if we chose to go to the...”
  • Xiaoyu
    New ZealandNew Zealand
    “Very friendly and helpful staff. The room is clean, comfy and has all sorts of facilities. Very convenient location.”
  • Scott
    New ZealandNew Zealand
    “The room was clean and spacious, with a well appointed kitchenette and ensuite bathroom. The room had its own heat pump, that while a bit noisy, kept us very comfortable. The entertainment system had over 200 movies to choose from which was a nice...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Hi there how much is parking please?
    60 minute Free parking in P60 zone. Upto 180 min Paid parking or all day Parking building (50c per half hour, plus 50c fee for credit/debit card payment. No booking required) - Free overnight street parking 5pm and 9.30am daily and all of Sunday.
    Answered on October 9, 2022
  • Hi, Could you please tell me what the difference between an Executive One Bedroom Apartment and the Directors Suite is?
    The Executive one bedroom is on lower floors The Director's suite is on our top level
    Answered on July 25, 2022

Managed by Quest Rotorua Central

Company review score: 8.9Based on 113,178 reviews from 158 properties
158 managed properties

Company info

We want you to enjoy your home away from home experience. The Quest Rotorua Central team are on hand to offer the highest level of customer service.

Property info

Enjoy the convenience of our Central location to walk to local restaurants and bars, geothermal attractions and shops. Located in the heart of the central city, Quest Rotorua Central is proud of its many awards.

Neighborhood info

Rotorua is a hive of activity, popular for Maori culture, geothermal activity and some amazing mountain bike tracks. Quest Rotorua Central is in the heart of the city and close to many restaurants, bars and shops. There are lots of family fun activities such as Skyline, Zorb or Duck Tours. There are some lovely beaches on Blue Lake for swimming - only 15 minutes away.

Language Spoken

English
Area info *
Amenities of Quest Rotorua Central

Most popular amenities

Parking
Free WiFi
Family rooms
Non-smoking rooms
Facilities for disabled guests
Laundry
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 6.5 ft)
Kitchen
Freedom to eat when you want
  • Dining table
  • Toaster
  • Stovetop
  • Dryer
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
Room Amenities
Extra comfort
  • Carpeted
  • Ironing facilities
  • Iron
Services & Extras
  • Wake-up service
  • Wake-up service/Alarm clock
Living Area
Space for everyone to be together
  • Dining area
  • Desk
Media & Technology
Fun for everyone under one roof
  • iPod dock
  • Flat-screen TV
  • CD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and charges may apply.
  • Street parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Tour desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry
Business Facilities
  • Fax/Photocopying Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
Accessibility
  • Upper floors accessible by elevator
Miscellaneous
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Languages Spoken
  • English

House rules

Quest Rotorua Central takes special requests – add in the next step!

Check-in

2:00 PM - 8:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

7:00 AM - 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children over 5 are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Adult (18+ years)
Extra bed upon request
NZD 30 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos American Express Quest Rotorua Central accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 10:00 PM and 7:00 AM.

Pets

Pets are not allowed.

The fine print

Please note that this property requires a credit card pre-authorization 7 days prior to arrival.

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card, and 3% charge when you pay with an American Express credit card.

Please note that extra beds for both adults and children (including cots) are subject to availability and must be requested prior to arrival, using the special request box when booking or using the contact details found on the booking confirmation.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Quest Rotorua Central of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

This property does not accommodate bachelor(ette) or similar parties.

FAQs about Quest Rotorua Central

  • You can choose from a number of accommodation options at Quest Rotorua Central (subject to availability) that can accommodate:

    • 2 guests
    • 3 guests
    • 5 guests

    For more detailed info, check the accommodation option(s) breakdown on this page.

  • Quest Rotorua Central offers the following activities/services (charges may apply):

    • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Quest Rotorua Central on this page.

    • Yes, Quest Rotorua Central is popular with guests booking family stays.

    • From the nearest airport, you can get to Quest Rotorua Central by:

      • Taxi 20min

    • Quest Rotorua Central is 1,150 feet from the center of Rotorua.

    • The prices at Quest Rotorua Central may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • You can choose from a number of accommodation options at Quest Rotorua Central (subject to availability) that have:

      • 1 bedroom
      • 2 bedrooms

      For more detailed info, check the accommodation option(s) breakdown on this page.

    • Check-in at Quest Rotorua Central is from 2:00 PM, and check-out is until 10:00 AM.