Condo Hotel
Travel Sustainable property

Quest Rotorua Central

1192 Hinemoa Street, 3010 Rotorua, New Zealand – Excellent location – show map

Excellent location – rated 9.4/10! (score from 1115 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
1,115 reviews

Excellent location, room had everything we needed.

Kristina New Zealand

Great location and our one bedroom apartment was well equipped with everything we needed. Polite and helpful front desk staff.

Claire New Zealand

The staff are very friendly and helpful. Room is very clean

April2022 New Zealand

Easy check in and friendly reception was a good start. We reserved off street parking for the two nights we stayed and the manager showed us how to access the parking lot and the security features of the hotel. Not only that, he helped with the luggage - an added bonus for us oldies! Our room was studio apartment so had good cooking facilities as well as all the others that a good hotel has. Our room was on the first floor and was quiet, spacious and comfortable. With the windows facing west, the air conditioner was helpful cooling the room as the sun got lower. The hotel is in the centre of the city so restaurants and other facilities are in very easy walking distance - Eat Streat has many good restaurants and reservations can be made on line.

Ray New Zealand

Room was clean and spacious. Bed and pillows were very comfortable, television easy to operate, could make a nice cup of tea and if wanted had a microwave to use. Shower was great, good temperature adjustment.

Debra New Zealand

Loved the spa pool on the deck of the directors suite

Gina New Zealand

Friendly staff, helped take our luggage to our room and showed us how to use remote for TV and air conditioning. Room was serviced daily, the room was nice and quiet. We were given discount vouchers to venues if we chose to go to the places. Reception staff were friendly and helpful.

Heidi Australia

Very friendly and helpful staff. The room is clean, comfy and has all sorts of facilities. Very convenient location.

Xiaoyu New Zealand

The room was clean and spacious, with a well appointed kitchenette and ensuite bathroom. The room had its own heat pump, that while a bit noisy, kept us very comfortable. The entertainment system had over 200 movies to choose from which was a nice bonus, and great for when the rain kept us in. The hotel also loaned us an umbrella, which I wish I'd known was a service they had prior to getting rained on on the first day!

Scott New Zealand

The room had more than I needed. So it felt plush. The intro to the room by the concierge was very detailed.

Nzrckstr New Zealand
8.8
Excellent
1,115 reviews
  • What guests loved the most:
  • “Excellent location, room had everything we needed.”
    Kristina Kristina New Zealand New Zealand
  • “Great location and our one bedroom apartment was well equipped with everything we needed. Polite and helpful front desk staff.”
    Claire Claire New Zealand New Zealand
  • “The staff are very friendly and helpful. Room is very clean”
    April2022 April2022 New Zealand New Zealand
  • “Easy check in and friendly reception was a good start. We reserved off street parking for the two nights we stayed and the manager showed us how to access the parking lot and the security features of...”
    Ray Ray New Zealand New Zealand
  • “Room was clean and spacious. Bed and pillows were very comfortable, television easy to operate, could make a nice cup of tea and if wanted had a microwave to use.”
    Debra Debra New Zealand New Zealand
  • “Loved the spa pool on the deck of the directors suite”
    Gina Gina New Zealand New Zealand
  • “Friendly staff, helped take our luggage to our room and showed us how to use remote for TV and air conditioning. Room was serviced daily, the room was nice and quiet.”
    Heidi Heidi Australia Australia
  • “Very friendly and helpful staff. The room is clean, comfy and has all sorts of facilities. Very convenient location.”
    Xiaoyu Xiaoyu New Zealand New Zealand
  • “The room was clean and spacious, with a well appointed kitchenette and ensuite bathroom. The room had its own heat pump, that while a bit noisy, kept us very comfortable.”
    Scott Scott New Zealand New Zealand
  • “The room had more than I needed. So it felt plush. The intro to the room by the concierge was very detailed.”
    Nzrckstr Nzrckstr New Zealand New Zealand

Categories:

  • Staff9.3
  • Facilities9.1
  • Cleanliness9.4
  • Comfort9.3
  • Value for money8.5
  • Location9.4
  • Free WiFi9.3
Apartments
Kitchen
City view
Washing machine
Free WiFi
Balcony
Air conditioning

Opened in November 2012, Quest Rotorua Central is 2,300 feet from the Polynesian Spa and 0.6 mi from the Rotorua Lake Front. It offers self-contained accommodations with a fully equipped kitchen and laundry facilities. Guests enjoy free WiFi.

All apartments are equipped with an iPod dock and a flat-screen TV. The attached kitchen offers a fridge, a dishwasher and a stove.

Quest Rotorua Central is a 10-minute drive from Skyline Skyrides and a 15-minute drive from ZORB Rotorua. The Red Stag Timber-Waipa Saw Mill is just 4.2 mi from the property.

This is our guests' favorite part of Rotorua, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Quest Rotorua Central has been welcoming Booking.com guests since Sept 24, 2012
 Hotel chain/brand: Quest Apartment Hotels

Show me more

Most popular amenities

Parking
Free WiFi
Family rooms
Non-smoking rooms
Facilities for disabled guests
Laundry

Property Highlights

Located in the top-rated area in Rotorua, this property has an excellent location score of 9.4!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Saved to 2243 lists

Reliable Info
Guests say the description and photos for this property are very accurate.

Availability

Select dates to see this property's availability and prices

Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

Guest reviews

8.8
Excellent · 1,115 reviews
Read all reviews
Categories:
  • Staff9.3
  • Facilities9.1
  • Cleanliness9.4
  • Comfort9.3
  • Value for money8.5
  • Location9.4
  • Free WiFi9.3

Select topics to read reviews:

See what guests loved the most:

  • Kristina
    New ZealandNew Zealand
    “Excellent location, room had everything we needed.”
  • Claire
    New ZealandNew Zealand
    “Great location and our one bedroom apartment was well equipped with everything we needed. Polite and helpful front desk staff.”
  • April2022
    New ZealandNew Zealand
    “The staff are very friendly and helpful. Room is very clean”
  • Ray
    New ZealandNew Zealand
    “Easy check in and friendly reception was a good start. We reserved off street parking for the two nights we stayed and the manager showed us how to access the parking lot and the security features of the hotel. Not only that, he helped with the...”
  • D
    Debra
    New ZealandNew Zealand
    “Room was clean and spacious. Bed and pillows were very comfortable, television easy to operate, could make a nice cup of tea and if wanted had a microwave to use. Shower was great, good temperature adjustment.”
  • Gina
    New ZealandNew Zealand
    “Loved the spa pool on the deck of the directors suite”
  • Heidi
    AustraliaAustralia
    “Friendly staff, helped take our luggage to our room and showed us how to use remote for TV and air conditioning. Room was serviced daily, the room was nice and quiet. We were given discount vouchers to venues if we chose to go to the...”
  • Xiaoyu
    New ZealandNew Zealand
    “Very friendly and helpful staff. The room is clean, comfy and has all sorts of facilities. Very convenient location.”
  • Scott
    New ZealandNew Zealand
    “The room was clean and spacious, with a well appointed kitchenette and ensuite bathroom. The room had its own heat pump, that while a bit noisy, kept us very comfortable. The entertainment system had over 200 movies to choose from which was a nice...”
  • Nzrckstr
    New ZealandNew Zealand
    “The room had more than I needed. So it felt plush. The intro to the room by the concierge was very detailed.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few minutes
  • Hi, Could you please tell me what the difference between an Executive One Bedroom Apartment and the Directors Suite is?
    The Executive one bedroom is on lower floors The Director's suite is on our top level
    Answered on July 25, 2022

Managed by Quest Rotorua Central

Company review score: 8.9Based on 114,443 reviews from 158 properties
158 managed properties

Company info

We want you to enjoy your home away from home experience. The Quest Rotorua Central team are on hand to offer the highest level of customer service.

Property info

Enjoy the convenience of our Central location to walk to local restaurants and bars, geothermal attractions and shops. Located in the heart of the central city, Quest Rotorua Central is proud of its many awards.

Neighborhood info

Rotorua is a hive of activity, popular for Maori culture, geothermal activity and some amazing mountain bike tracks. Quest Rotorua Central is in the heart of the city and close to many restaurants, bars and shops. There are lots of family fun activities such as Skyline, Zorb or Duck Tours. There are some lovely beaches on Blue Lake for swimming - only 15 minutes away.

Language Spoken

English
Area info *
Guests loved walking around the neighborhood!
Excellent location – show map
* All distances are measured in straight lines. Actual travel distances may vary.
Amenities of Quest Rotorua Central

Most popular amenities

Parking
Free WiFi
Family rooms
Non-smoking rooms
Facilities for disabled guests
Laundry
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 6.5 ft)
Kitchen
Freedom to eat when you want
  • Dining table
  • Toaster
  • Stovetop
  • Dryer
  • Kitchenware
  • Electric kettle
  • Washing machine
  • Dishwasher
  • Microwave
  • Refrigerator
Room Amenities
Extra comfort
  • Carpeted
  • Ironing facilities
  • Iron
Services & Extras
  • Wake-up service
  • Wake-up service/Alarm clock
Living Area
Space for everyone to be together
  • Dining area
  • Desk
Media & Technology
Fun for everyone under one roof
  • iPod dock
  • Flat-screen TV
  • CD player
  • Radio
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not possible) and charges may apply.
  • Street parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Tour desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry
Business Facilities
  • Fax/Photocopying Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
Accessibility
  • Upper floors accessible by elevator
Miscellaneous
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Languages Spoken
  • English

House rules Quest Rotorua Central takes special requests – add in the next step!

Check-in

2:00 PM - 8:00 PM

Guests are required to show a photo ID and credit card at check-in

You need to let the property know what time you'll be arriving in advance.

Check-out

7:00 AM - 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
NZD 15 per child, per night
5+ years
Extra bed by request
NZD 30 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos American Express Quest Rotorua Central accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 10:00 PM and 7:00 AM.

Pets

Pets are not allowed.

The fine print

Please note that this property requires a credit card pre-authorization 7 days prior to arrival.

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card, and 3% charge when you pay with an American Express credit card.

Please note that extra beds for both adults and children (including cots) are subject to availability and must be requested prior to arrival, using the special request box when booking or using the contact details found on the booking confirmation.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform Quest Rotorua Central of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

This property does not accommodate bachelor(ette) or similar parties.

FAQs about Quest Rotorua Central

  • Check-in at Quest Rotorua Central is from 2:00 PM, and check-out is until 10:00 AM.

  • Quest Rotorua Central offers the following activities/services (charges may apply):

    • Quest Rotorua Central is 1,150 feet from the center of Rotorua.

    • Yes, Quest Rotorua Central is popular with guests booking family stays.

    • You can choose from a number of accommodation options at Quest Rotorua Central (subject to availability) that have:

      • 1 bedroom
      • 2 bedrooms

      For more detailed info, check the accommodation option(s) breakdown on this page.

    • You can choose from a number of accommodation options at Quest Rotorua Central (subject to availability) that can accommodate:

      • 2 guests
      • 3 guests
      • 5 guests

      For more detailed info, check the accommodation option(s) breakdown on this page.

    • The prices at Quest Rotorua Central may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Quest Rotorua Central on this page.

    • From the nearest airport, you can get to Quest Rotorua Central by:

      • Taxi 20min