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Prices you can't beat!
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Manage your bookings online
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The staff speaks English
Hotel Mercure Queenstown Resort
Sainsbury Road, Fern Hill, 9197 Queenstown, New Zealand – Great location - show map
Warm room, comfy beds. Nice to have sky telly to wind down with after a day of adventures. The place was clean and well topped up when we were out.

We had a room with a beautiful lake view. Our stay was comfortable and calm. The location outside of the city centre was quite enjoyable.

Nice facilities but not both the spa pools were working fine. Nice breakfast. The late night food options helped us to order room service and save a trip to town after a tiring day. Staff was very polite and helping.

Beautiful resort, scenery was beautiful.. buffet breakfast amazing, worth the $$ 😍 pool and spa kept kids entertained.. definitely be back !!

Loved the view and we were upgraded to a lake view room and absolutely loved the view. Also catered to my gluten free needs so it was perfect for us!

Fantastic view in the morning, and my room was upgraded for free!

The view was amazing! Staff so friendly and happy to help with anything! Could maybe do with a few more parking spaces but apart from that will definitely stay there again!!!

The view was lovely from our room and the staff were just very accomodating and kind. While the location is a little outside of town, the walk is pleasant and it adds a quiet serenity to the hustle of Queenstown.

First of all the upgrade to a lake view meant so much to us, seriously this kind gesture has sealed that we will always stay with you. Having stayed in almost every place in Queenstown , you have us for life now. Special mention to Samantha and Josh, the most gracious and lovely concierges ever. The bed was so soft and we slept so very well. You did good Mercure, thank you.

Breakfast was good and staffs are so helpful and kind

- What guests loved the most:
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Michael
New Zealand
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Mathieu
New Zealand
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Kamod
New Zealand
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Lavinia
New Zealand
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Paleanese
New Zealand
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Jacob
New Zealand
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Weatherall
New Zealand
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Christina
New Zealand
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Pamela
New Zealand
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Marco
New Zealand
Categories:
Sleeps | Room Type | Price | ||
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Max adults: 2. Max children: 1 |
Superior Lake View Room with King Bed
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Max adults: 3. Max children: 2 |
Standard Garden View Room with Two Double Beds
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Max adults: 2. Max children: 1 |
Standard Garden View Room with King Bed
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Max adults: 3. Max children: 2 |
Superior Lake View Room with Two Queen Beds
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Max adults: 3. Max children: 2 |
Standard Lake View Room with Two Queen Beds
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Max adults: 2 |
Deluxe King Room with Garden View
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Max adults: 2 |
Deluxe King Room with Lake View
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4 reasons to choose Mercure Queenstown Resort
Didn't find your answer? Ask a question about the property
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The property usually replies within a few days
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Is there tea and coffee making facilities in the room?Yes, all rooms have tea and coffee making facilities.Asked about: Superior Lake View Room with Two Queen Beds • Answered on September 18, 2019
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Hello - is the swimming pool heated?Hi there, Unfortunately our swimming pool is seasonal (non-heated). We do however, have heated Spa Pools in the pool area that are nice and warm all year round!Answered on September 18, 2021
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Hi there How’s long would it take to walk to centre of Queenstown MarkHi Mark, Thank you for your question. Please note that from our property it would be about a 15 minutes walk down hill to reach town center. Feel free to come back to us for any further question. Kind regards, Helene reservations Sales AgentAnswered on January 30, 2020
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Hi there are the sauna and spa/pool open during the current covid alert level 1? any facilities closed to be aware of? Thanks in advance fionaHi Fiona, All of our facilities are currently open to all guests. We have implemented increased cleaning and maintenance procedures, but nothing that effects your ability to access any of them. Sincerely, Joshua Mitchell Assistant ManagerAnswered on November 21, 2020
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Kia Ora Do you have parking and is there a cost please??Good Morning, I am happy to advise the hotel offers complimentary parking on a first come first serve basis. There are plenty of spaces available and our friendly reception team are more than happy to assist. Kind Regards Mercure Queenstown Resort.Answered on February 16, 2021
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Real Journeys Office0.9 miles
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Queenstown Lakes District Council1 miles
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Fear Factory Queenstown1 miles
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Skyline Gondola and Luge1.1 miles
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Queenstown Chamber Of Commerce1.2 miles
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Queenstown Resort College1.3 miles
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Queenstown Lakes District Library1.3 miles
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Queenstown Hill1.6 miles
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Ben Lomond Walkway2.4 miles
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Lake Wakatipu4.5 miles
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Restaurant Lombardi Restuarant1.9 miles
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Cafe/Bar 1786 Sofitel Bar1.9 miles
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Remarkables Park Shopping Centre5.1 miles
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Remarkables Park5.1 miles
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Shotover River5.7 miles
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Walter Peak6.9 miles
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The Remarkables8.6 miles
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Lake Wakatipu1.9 miles
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River Shotover5 miles
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Mountain Coronet Ski Field11.2 miles
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Coronet Ski field11.2 miles
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Queenstown Airport5 miles
SOUTH EATERY
Food: International
Open for: Breakfast, Brunch, Lunch, Dinner
RISES
Food: International

This is a Proud Certified property where you can be extra sure of a welcoming stay.
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That's about 125.19USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 16 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Crib by request
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Free |
Extra bed by request
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NZD 40 per child, per night |
Extra bed by request
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NZD 40 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Mercure Queenstown Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Please inform Mercure Queenstown Resort of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
SOUTH EATERY: Closed from Tue, Feb 22, 2022 until Thu, Jun 30, 2022
A damage deposit of NZD 200 is required on arrival. That's about 125.19USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Mercure Queenstown Resort
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Yes, there's a hot tub. You can find out more about this and the other facilities at Mercure Queenstown Resort on this page.
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From the nearest airport, you can get to Mercure Queenstown Resort by:
- Car 20min
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Mercure Queenstown Resort offers the following activities/services (charges may apply):
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Cycling
- Hiking
- Skiing
- Bowling
- Snorkeling
- Diving
- Canoeing
- Mini golf
- Walking tours
- Happy hour
- Steam room
- Bike tours
- Fitness
- Spa lounge/Relaxation area
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The following parking options are available to guests staying at Mercure Queenstown Resort (subject to availability):
- Parking on site
- Private Parking
- Parking
- Street parking
- Free parking
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Mercure Queenstown Resort has 2 restaurants:
- RISES
- SOUTH EATERY
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The prices at Mercure Queenstown Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at Mercure Queenstown Resort include:
- Double
- Triple
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Check-in at Mercure Queenstown Resort is from 2:00 PM, and check-out is until 11:00 AM.
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Mercure Queenstown Resort is 1.2 miles from the center of Queenstown.
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Guests staying at Mercure Queenstown Resort can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Gluten-free
- Asian
- American
- Buffet
- À la carte