Name: Mercure Queenstown Resort
Address: Sainsbury Road, Fern Hill, 9197 Queenstown, New Zealand, Sainsbury Road, Otago, 9197, New Zealand
Price range: Prices for upcoming dates start at $96 per night (We Price Match)
Rating: 8.1

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (739)

Hotel Mercure Queenstown Resort

This neighborhood is a great choice for travelers interested in relaxation, lakes and food – Check location Sainsbury Road, Fern Hill, 9197 Queenstown, New Zealand – This neighborhood is a great choice for travelers interested in relaxation, lakes and food – Check location

The swimming pool at or near Mercure Queenstown Resort

The fitness center and/or fitness facilities at Mercure Queenstown Resort

A restaurant or other place to eat at Mercure Queenstown Resort

A seating area at Mercure Queenstown Resort

A bed or beds in a room at Mercure Queenstown Resort

The lobby or reception area at Mercure Queenstown Resort

Lock in a great price for Mercure Queenstown Resort – rated 8.1 by recent guests!

to get started.

We loved the view from the hotel. Staff were really nice too.

Melissa

New Zealand

Staff helpful and accommodating. Very comfortable room with an amazing view. Good breakfast buffet. Great restaurant and bar.

Lila

United States of America

The room was spacious, clean, with a lovely view. The staff was very helpful, particularly Hayley at check-in!

Lisa

United States of America

The view, location and service are perfect. Room is clean.

Tina

New Zealand

Breakfast location has a great view. Internet speed was good.

Ali

Australia

Staff extremely helpful, welcoming and friendly Very clean Breakfast had a broad range to choose from View over the lake is amazing Laundry easily accessible - washing and drying machines brilliant

Narelle

Australia

Beautiful views from the fitness center and the lobby. Fitness center had aircon, modern equipments. The beds were comfy. The staff was very professional, helpful and friendly.

Stephanie

New Zealand

Bathrooms look like something out of a hospital but they are clean and functional. Rooms good size. Great views. Morning breakfast good value but get there before the rush of 8am. This was our second time staying there

Jamb104

Australia

Location was great, was doing stuff with QRC Lodge next door. Room was really lovely and big.

Anonymous

New Zealand

The staff were super friendly and i felt comfortable talking to them! The beds were good

Rodelio

Australia

Image of the property

8.5

Staff

What guests loved the most:
“We loved the view from the hotel. Staff were really nice too.”

Melissa New Zealand
“Staff helpful and accommodating. Very comfortable room with an amazing view. Good breakfast buffet. Great restaurant and bar.”

Lila United States of America
“The room was spacious, clean, with a lovely view. The staff was very helpful, particularly Hayley at check-in!”

Lisa United States of America
“The view, location and service are perfect. Room is clean.”

Tina New Zealand
“Breakfast location has a great view. Internet speed was good.”

Ali Australia
“Staff extremely helpful, welcoming and friendly Very clean Breakfast had a broad range to choose from View over the lake is amazing Laundry easily accessible - washing and drying machines brilliant”

Narelle Australia
“Beautiful views from the fitness center and the lobby. Fitness center had aircon, modern equipments. The beds were comfy. The staff was very professional, helpful and friendly.”

Stephanie New Zealand
“Bathrooms look like something out of a hospital but they are clean and functional. Rooms good size. Great views. Morning breakfast good value but get there before the rush of 8am.”

Jamb104 Australia
“Location was great, was doing stuff with QRC Lodge next door. Room was really lovely and big.”

New Zealand
“The staff were super friendly and i felt comfortable talking to them! The beds were good”

Rodelio Australia

The Mercure Queenstown Resort is located on a vantage point overlooking the Remarkables Mountains and Lake Wakatipu. It features a seasonal outdoor pool, spa pools, a gym and a sauna. The onsite South Eatery Restaurant offers local produce and wines with a stunning atrium and panoramic views.

All rooms feature views of either the tranquil gardens or Lake Wakatipu and the mountain ranges. Tea/coffee making facilities, a small refrigerator with a mini-bar and an LCD satellite TV are provided.

English and continental buffet breakfast is served each morning in the scenic Rises Restaurant. South Eatery Restaurant has floor-to-ceiling windows and offers à la carte meals in the evenings. The relaxing alpine-themed Lounge Bar features an open fireplace and serves cocktails, beverages and snacks.

Queenstown Gardens and Queenstown's city center are 1.6 mi away. Mercure Queenstown Resort has free parking, subject to availability, and is 9.3 mi from Queenstown Airport.

Fern Hill is a great choice for travelers interested in relaxation, lakes and food.

We speak your language!

Mercure Queenstown Resort has been welcoming Booking.com guests since Jul 20, 2008
Hotel chain/brand: Mercure

Missing some information?

Brilliant!

Most Popular Facilities

WiFi

Swimming pool

Non-smoking rooms

Restaurant

Facilities for disabled guests

Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Bookers love...

“lake view”
84 related reviews

“friendly staff”
48 related reviews

“comfortable bed”
27 related reviews

Top Location: Highly rated by recent guests (8.1)

Breakfast Info

Continental, Full English/Irish, Asian, American, Buffet

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Mercure Queenstown Resort?

Check-in Date

Check-out Date

Rooms

Adults

Children

Sleeps	Room Type
+ Max adults: 2 Max children: 1 (up to years of age)	Superior Double Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Offering views over Lake Wakatipu and The Remarkables mountain range, this spacious room features an LCD TV with satellite channels, tea/coffee making facilities, an in-room safe and a refrigerator. A mini-bar is available on request. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies). Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Lake view • Mountain view Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Standard Triple Room with Two Double Beds 2 full beds	Show prices
Start of dialog content 댴 Private bathroom Set in warm, natural and relaxing decor, this room overlooks the garden recreation area. It offers an LCD TV with satellite channels, tea/coffee making facilities, an in-room safe and a refrigerator. A mini-bar is available on request. The private bathroom offers a shower over a bath tub. This room has no capacity for additional guests. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Garden view Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Standard King Room with Garden View 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Set in a warm, natural and relaxing decor, this room overlooks the garden and features an LCD TV with satellite channels, tea/coffee making facilities, in room safe and a refrigerator. A mini-bar is available on request. Room Facilities: • Minibar • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • View • Wake-up service • Alarm clock Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Superior Room with Two Queen Beds and Lake View 2 queen beds	Show prices
Start of dialog content 댴 Private bathroom This room features both lake and mountain views. It also includes an LCD TV with satellite channels. There is tea/coffee making facilities an in room safe and a refrigerator. A mini-bar is available on request. Room Facilities: • Minibar • Shower • Safe • Telephone • Air conditioning • Hairdryer • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • View • Wake-up service • Alarm clock • Lake view Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Standard Queen Room with Lake View 2 queen beds	Show prices
Start of dialog content 댴 Private bathroom This room features an LCD TV with satellite channels, tea/coffee making facilities, an in-room safe and a refrigerator. A mini-bar is available on request. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • View • Wake-up service • Alarm clock • Lake view Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

10 properties in Queenstown like Mercure Queenstown Resort were booked in the last 12 hours

4 reasons to choose Mercure Queenstown Resort

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

Hotel surroundings

–

Closest Landmarks *

Real Journeys Office
0.9 miles
Queenstown Lakes District Council
1 miles
Fear Factory Queenstown
1 miles
Skyline Gondola and Luge
1.1 miles
Queenstown Chamber Of Commerce
1.2 miles
Queenstown Resort College
1.3 miles
Queenstown Lakes District Library
1.3 miles
Department for Courts
1.3 miles
Queenstown Hill
1.6 miles
Ben Lomond Walkway
2.4 miles

Restaurants & Markets *

Lombardi Restuarant Restaurant
1.9 miles
1786 Sofitel Bar Cafe/Bar
1.9 miles
Alpine Supermarket Supermarket
1.9 miles
Village green Market
1.9 miles

Natural Beauty *

Wakatipu Lake
1.9 miles
Shotover River
5 miles
Coronet Ski Field Mountain
11.2 miles
Coronet Ski field Ski lift
11.2 miles

Closest Airports *

Queenstown Airport
5 miles

What Travelers Love About This Location

“Excellent location and views, staff were accomodating”

Dean

Australia

7.5

“The location was beautiful ”

Anonymous

New Zealand

7.9

“Breakfast was great and the location was good and easy to access.”

Antoinette

New Zealand

9.5

Are you missing any information about this area?

Brilliant!

2 Restaurants On Site

South Eatery

Food: American, Australian

Menu: À la carte
Rises

Food: American, Australian

House Rules Mercure Queenstown Resort takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

Children 16 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

This property doesn't offer cribs.

This property doesn't offer extra beds.

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mercure Queenstown Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note that there is a 2% charge when you pay with a credit card.

The following parking options are available to guests staying at Mercure Queenstown Resort (subject to availability):
- Street parking
- Accessible parking
In total, there are 0 rooms at Mercure Queenstown Resort.

Learn more about rooms and availability by entering your dates.
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
Mercure Queenstown Resort has 2 restaurants:
- South Eatery
- Rises
Guests staying at Mercure Queenstown Resort can enjoy a highly-rated breakfast during their stay (guest review score: 6.9).

Breakfast option(s) include:
- Continental
- Full English/Irish
- Asian
- American
- Buffet
The prices at Mercure Queenstown Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
From the nearest airport, you can get to Mercure Queenstown Resort by:
- Car 20 minutes
Check-in at Mercure Queenstown Resort is from 2:00 PM, and check-out is until 11:00 AM.
Room options at Mercure Queenstown Resort include:
- Double
- Triple
The payment methods and timing of payment may vary. However, Mercure Queenstown Resort accepts the following payment methods:
- iDEAL
- Apple Pay
- PayPal
- Mastercard
- JCB
- Visa
- American Express
- Diners Club
- Discover
- Booking.com Wallet
- China UnionPay
Mercure Queenstown Resort offers the following activities/services (charges may apply):
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Skiing
- Fitness
- Happy hour
- Steam room
- Spa lounge/Relaxation area

“Staff extremely helpful, welcoming and friendly Very clean Breakfast had a broad range to choose from View over the lake is amazing Laundry easily accessible - washing and drying machines brilliant”

“Beautiful views from the fitness center and the lobby. Fitness center had aircon, modern equipments. The beds were comfy. The staff was very professional, helpful and friendly.”

“Bathrooms look like something out of a hospital but they are clean and functional. Rooms good size. Great views. Morning breakfast good value but get there before the rush of 8am. This was our second time staying there”

See all guest reviews for Mercure Queenstown Resort

Newest Reviews for Mercure Queenstown Resort

Reviewed: August 17, 2019

Anonymous
Australia
7.9

“Comfortable. Reasonable pricing. Great view!”
- • Leisure trip
- • Couple
- • Submitted from a mobile device
Though the room was well maintained and an easy comfortable fit for two, the images online did not match to parts of the room within - which I booked it at the beginning of the year (not realising it was an adjoining room - as pictures where wrong to room style we thought we were booking for our lake view at the time). And know this isn't fully in your control; 3/5 nights we had a crying child from early hours as all we could hear no matter what we tried with windows/doors to minimise and try for a few more hours of sleep...
Was a good stay with friendly staff members
Reviewed: August 12, 2019

Saviz
Australia
9.2

Awesome
- • Leisure trip
- • Family with young children
- • Submitted from a mobile device
The property didn’t have satellite tv in the room, only in the communal area, so the advertising was misleading.
Reviewed: August 6, 2019

Anonymous
New Zealand
9.6

“Location makes for a great view. Hotel itself is excellent as well.”
- • Leisure trip
- • Solo traveler
I was disappointed that the public bus no longer stops right outside the hotel - it is a bit of a hike up the hill from the stop. That is obviously not within the hotel's control of course. And really it is only a short walk still and if you get off at the next stop past the hotel it is all downhill!! If you have a car then no problems at all.
The hotel is great. Staff were all very professional and friendly. I loved my complimentary room upgrade. The view is fantastic.
Reviewed: July 23, 2019

Rodelio
Australia
8.8

“it was good overall”
- • Leisure trip
- • Family with young children
some power points werent working, the wifi was off for one of the nights. I didnt expect the bathroom to be that small
The staff were super friendly and i felt comfortable talking to them! The beds were good
Reviewed: July 20, 2019

Anthony
Australia
7.1

“Nice place but too far away from central Queenstown.”
- • Leisure trip
- • Family with young children
- • Submitted from a mobile device
I wouldn’t stay here again because it’s too far from central Queenstown to walk in the cold. You need a rental car to stay here. What’s extremely frustrating is that there is grossly inadequate parking at the hotel (and don’t get me started about the makeshift reserved parking signs the hotel puts on the few spaces there). The reality is, if I’d calculate the wasted time driving around trying to find parking within 5 blocks of the place (if you can, usually it’s farther), the cost of downtown parking and/or taxi fare ($15 to town each way) and the rental car costs, I would have applied that towards staying at a place in the heart of Queenstown and just went without a car.
The staff were great, rooms comfortable, views gorgeous and continental breakfast was adequate.
Reviewed: July 18, 2019

Ashleigh
New Zealand
10

Exceptional
- • Leisure trip
- • Group
- • Submitted from a mobile device
The beef burger was average.
Loved it. Amazing view if you get the lakeside room.
Reviewed: July 15, 2019

Antoinette
New Zealand
9.6

“Enjoyed the stay. Great service.”
- • Leisure trip
- • Family with young children
Parking was tricky with not enough for all guests.
Breakfast was great and the location was good and easy to access.
Reviewed: July 15, 2019

Josette
Australia
9.2

“Very enjoyable stay in a beautiful City”
- • Leisure trip
- • Couple
Great location, very happy there..
Reviewed: July 14, 2019

Kayleighturner
Australia
10

Exceptional
- • Leisure trip
- • Travelers with friends
- • Submitted from a mobile device
The views
Reviewed: July 13, 2019

Mark
Australia
6.7

Pleasant
- • Leisure trip
- • Couple
- • Submitted from a mobile device
Having to pay for internet in the 21st century is ridiculous. Bed was too soft Not that we were in Queenstown to watch TV, but the TV reception was terrible in our room
Value for money
Reviewed: July 13, 2019

Kimberley
New Zealand
9.2

“Great view, not great food”
- • Business trip
- • Family with young children
- • Submitted from a mobile device
There were dirty dishes from room service sitting outside rooms all day/night. The restaurant had dirty dishes on tables and the staff weren't in a hurry to clean up. The breakfast hot food selection was horrible. Scrambled eggs were powder eggs?? Tasted horrible. Bacon undercooked, mushroom were horrible. The restaurant used salt instead of sugar in there dessert so was inedible. Oh and our room wasnt cleaned until late afternoon, so seemed a waste of time.
It was a beautiful place to stay, great view. Bar staff friendly.
Reviewed: July 11, 2019

Vera
Australia
7.1

“Overall we were happy with the hotel.”
- • Leisure trip
- • Family with young children
- • Submitted from a mobile device
The ventilation in our bathroom seemed non existant. Toilet smell seeped into room.
The staff were friendly and welcoming.
Reviewed: July 7, 2019

Anthony
Australia
7.1

“It is a great family friendly hotel and this is our 6 times we've stayed!”
- • Leisure trip
- • Family with young children
There was a room type change, which was all done before we arrived. However, I've had to explain to different staff three times on separate occasion, even though it was all done via the reservation staff. My key was locked out of the room a few times and I've had to explain again. If reservation team has done some changes, it should have been alerted tot the team well before we get there!
The location is fantastic and there are on and off street parking.
Reviewed: July 6, 2019

Anonymous
New Zealand
10

“Great location, nice big room.”
- • Leisure trip
- • Family with young children
Location was great, was doing stuff with QRC Lodge next door. Room was really lovely and big.
Reviewed: July 3, 2019

Annie
Australia
9.2

Awesome
- • Leisure trip
- • Family with young children
- • Submitted from a mobile device
The sewer in the bathroom really smell making our stay kinda uncomfortable
The mountains and lake views room

Hotel Mercure Queenstown Resort

Mercure Queenstown Resort This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Most Popular Facilities

Bookers love...

Availability

Room Facilities:

Parking:

Room Facilities:

Parking:

Room Facilities:

Parking:

Room Facilities:

Parking:

Room Facilities:

Parking:

4 reasons to choose Mercure Queenstown Resort

Why book with us?

Hotel surroundings

Closest Landmarks *

Restaurants & Markets *

Natural Beauty *

Closest Airports *

Most Popular Landmarks *

What Travelers Love About This Location

South Eatery

Rises

See availability Facilities of Mercure Queenstown Resort

Most Popular Facilities

Outdoors

Ski

Services & Extras

Pets

Activities

Food & Drink

Internet

Parking

Pool and Spa

Transportation

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

General

Languages Spoken

See availability House Rules Mercure Queenstown Resort takes special requests – add in the next step!

FAQs about Mercure Queenstown Resort

Can I park a car at Mercure Queenstown Resort?

How many rooms does Mercure Queenstown Resort have?

Does Mercure Queenstown Resort have a pool?

Does Mercure Queenstown Resort have a restaurant on site?

What kind of breakfast is served at Mercure Queenstown Resort?

How much does it cost to stay at Mercure Queenstown Resort?

How do I get to Mercure Queenstown Resort from the nearest airport?

What are the check-in and check-out times at Mercure Queenstown Resort?

What type of room can I book at Mercure Queenstown Resort?

How do I pay for a stay at Mercure Queenstown Resort?

What is there to do at Mercure Queenstown Resort?

Search

What guests loved the most:

Didn't find the right hotel?

Newest Reviews for Mercure Queenstown Resort

The Best of Queenstown Click here to see more hotels and accommodations near popular landmarks in Queenstown

Attractions

Business Areas

Convention Centers

Institutions

Landmarks

Shopping Areas

Airports

Ski Lifts

Verified reviews from real guests.

How does it work?

It starts with a booking

Followed by a trip

And finally, a review

Save up to 50% in Queenstown

Awesome! You're now subscribed

Mercure Queenstown Resort

Facilities of Mercure Queenstown Resort

House Rules Mercure Queenstown Resort takes special requests – add in the next step!