Name: Mercure Queenstown Resort
Address: Sainsbury Road, Fern Hill, 9197 Queenstown, New Zealand, Sainsbury Road, Otago, 9197, New Zealand
Price range: Prices for upcoming dates start at $85 per night (We Price Match)
Rating: 8.1

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Facilities
House Rules
The Fine Print
Guest Reviews (730)

Hotel Mercure Queenstown Resort

This neighborhood is a great choice for travelers interested in lakes, relaxation and nature – Check location Sainsbury Road, Fern Hill, 9197 Queenstown, New Zealand – This neighborhood is a great choice for travelers interested in lakes, relaxation and nature – Check location

The swimming pool at or near Mercure Queenstown Resort

The fitness center and/or fitness facilities at Mercure Queenstown Resort

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A seating area at Mercure Queenstown Resort

A bed or beds in a room at Mercure Queenstown Resort

The lobby or reception area at Mercure Queenstown Resort

Lock in a great price for Mercure Queenstown Resort – rated 8.1 by recent guests!

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There is a good lake and mountain view at the restaurant but it is so common on the region that they end up with no differentials.

Guilherme

Brazil

We loved the view from the hotel. Staff were really nice too.

Melissa

New Zealand

Staff helpful and accommodating. Very comfortable room with an amazing view. Good breakfast buffet. Great restaurant and bar.

Lila

United States of America

The room was spacious, clean, with a lovely view. The staff was very helpful, particularly Hayley at check-in!

Lisa

United States of America

The view, location and service are perfect. Room is clean.

Tina

New Zealand

Breakfast location has a great view. Internet speed was good.

Ali

Australia

Staff extremely helpful, welcoming and friendly Very clean Breakfast had a broad range to choose from View over the lake is amazing Laundry easily accessible - washing and drying machines brilliant

Narelle

Australia

Beautiful views from the fitness center and the lobby. Fitness center had aircon, modern equipments. The beds were comfy. The staff was very professional, helpful and friendly.

Stephanie

New Zealand

The beds are super comfortable, the rooms fairly spacious, and all the facilities are clean and well maintained.

Anonymous

New Zealand

Location was great, was doing stuff with QRC Lodge next door. Room was really lovely and big.

Anonymous

New Zealand

Image of the property

8.5

Staff

What guests loved the most:
“There is a good lake and mountain view at the restaurant but it is so common on the region that they end up with no differentials.”

Guilherme Brazil
“We loved the view from the hotel. Staff were really nice too.”

Melissa New Zealand
“Staff helpful and accommodating. Very comfortable room with an amazing view. Good breakfast buffet. Great restaurant and bar.”

Lila United States of America
“The room was spacious, clean, with a lovely view. The staff was very helpful, particularly Hayley at check-in!”

Lisa United States of America
“The view, location and service are perfect. Room is clean.”

Tina New Zealand
“Breakfast location has a great view. Internet speed was good.”

Ali Australia
“Staff extremely helpful, welcoming and friendly Very clean Breakfast had a broad range to choose from View over the lake is amazing Laundry easily accessible - washing and drying machines brilliant”

Narelle Australia
“Beautiful views from the fitness center and the lobby. Fitness center had aircon, modern equipments. The beds were comfy. The staff was very professional, helpful and friendly.”

Stephanie New Zealand
“The beds are super comfortable, the rooms fairly spacious, and all the facilities are clean and well maintained.”

New Zealand
“Location was great, was doing stuff with QRC Lodge next door. Room was really lovely and big.”

New Zealand

The Mercure Queenstown Resort is located on a vantage point overlooking the Remarkables Mountains and Lake Wakatipu. It features a seasonal outdoor pool, spa pools, a gym and a sauna. The onsite South Eatery Restaurant offers local produce and wines with a stunning atrium and panoramic views.

All rooms feature views of either the tranquil gardens or Lake Wakatipu and the mountain ranges. Tea/coffee making facilities, a small refrigerator with a mini-bar and an LCD satellite TV are provided.

English and continental buffet breakfast is served each morning in the scenic Rises Restaurant. South Eatery Restaurant has floor-to-ceiling windows and offers à la carte meals in the evenings. The relaxing alpine-themed Lounge Bar features an open fireplace and serves cocktails, beverages and snacks.

Queenstown Gardens and Queenstown's city center are 1.6 mi away. Mercure Queenstown Resort has free parking, subject to availability, and is 9.3 mi from Queenstown Airport.

Fern Hill is a great choice for travelers interested in lakes, relaxation and nature.

We speak your language!

Mercure Queenstown Resort has been welcoming Booking.com guests since Jul 20, 2008
Hotel chain/brand: Mercure

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Most Popular Facilities

WiFi

Swimming pool

Non-smoking rooms

Restaurant

Facilities for disabled guests

Bar

Currency Exchange: Need local currency? This property has currency exchange on site.

Bookers love...

“lake view”
89 related reviews

“friendly staff”
43 related reviews

“comfortable bed”
27 related reviews

Top Location: Highly rated by recent guests (8.1)

Breakfast Info

Continental, Full English/Irish, Asian, American, Buffet

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Rooms

Adults

Children

Sleeps	Room Type
+ Max adults: 2 Max children: 1 (up to years of age)	Superior Double Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Offering views over Lake Wakatipu and The Remarkables mountain range, this spacious room features an LCD TV with satellite channels, tea/coffee making facilities, an in-room safe and a refrigerator. A mini-bar is available on request. Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies). Room Facilities: • Tea/Coffee maker • Minibar • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Lake view • Mountain view Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Standard Triple Room with Two Double Beds 2 full beds	Show prices
Start of dialog content 댴 Private bathroom Set in warm, natural and relaxing decor, this room overlooks the garden recreation area. It offers an LCD TV with satellite channels, tea/coffee making facilities, an in-room safe and a refrigerator. A mini-bar is available on request. The private bathroom offers a shower over a bath tub. This room has no capacity for additional guests. Room Facilities: • Tea/Coffee maker • Minibar • Shower • Bathtub • Safe • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • Garden view Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 2 Max children: 1 (up to years of age)	Standard King Room with Garden View 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Set in a warm, natural and relaxing decor, this room overlooks the garden and features an LCD TV with satellite channels, tea/coffee making facilities, in room safe and a refrigerator. A mini-bar is available on request. Room Facilities: • Minibar • Shower • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • View • Wake-up service • Alarm clock Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
+ Max adults: 3 Max children: 1 (up to years of age)	Superior Room with Two Queen Beds and Lake View 2 queen beds	Show prices
Start of dialog content 댴 Private bathroom This room features both lake and mountain views. It also includes an LCD TV with satellite channels. There is tea/coffee making facilities an in room safe and a refrigerator. A mini-bar is available on request. Room Facilities: • Minibar • Shower • Safe • Telephone • Air conditioning • Hairdryer • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • View • Wake-up service • Alarm clock • Lake view Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Standard Queen Room with Lake View 2 queen beds	Show prices
Start of dialog content 댴 Private bathroom This room features an LCD TV with satellite channels, tea/coffee making facilities, an in-room safe and a refrigerator. A mini-bar is available on request. Room Facilities: • Minibar • Shower • Bathtub • Safe • TV • Telephone • Air conditioning • Hairdryer • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Private Bathroom • Heating • Satellite channels • Carpeted • Flat-screen TV • View • Wake-up service • Alarm clock • Lake view Parking: No parking available. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

11 properties in Queenstown like Mercure Queenstown Resort were booked in the last 12 hours

4 reasons to choose Mercure Queenstown Resort

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

Hotel surroundings

–

Closest Landmarks *

Real Journeys Office
0.9 miles
Queenstown Lakes District Council
1 miles
Fear Factory Queenstown
1 miles
Skyline Gondola and Luge
1.1 miles
Queenstown Chamber Of Commerce
1.2 miles
Queenstown Resort College
1.3 miles
Queenstown Lakes District Library
1.3 miles
Queenstown Hill
1.6 miles
Ben Lomond Walkway
2.4 miles
Lake Wakatipu
4.5 miles

Restaurants & Markets *

Lombardi Restuarant Restaurant
1.9 miles
1786 Sofitel Bar Cafe/Bar
1.9 miles
Alpine Supermarket Supermarket
1.9 miles
Village green Market
1.9 miles

Natural Beauty *

Wakatipu Lake
1.9 miles
Shotover River
5 miles
Coronet Ski Field Mountain
11.2 miles
Coronet Ski field Ski lift
11.2 miles

Closest Airports *

Queenstown Airport
5 miles

What Travelers Love About This Location

“The location was beautiful ”

Anonymous

New Zealand

7.9

“Room was extremely clean, great value for location & lake room views.”

Ashleigh

Australia

“Great location , great views and very chappy and lovely staff ”

Anishchal

New Zealand

Are you missing any information about this area?

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2 Restaurants On Site

South Eatery

Food: American, Australian

Menu: À la carte
Rises

Food: American, Australian

House Rules Mercure Queenstown Resort takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

Children 16 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

This property doesn't offer cribs.

This property doesn't offer extra beds.

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mercure Queenstown Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note that there is a 2% charge when you pay with a credit card.

In total, there are 0 rooms at Mercure Queenstown Resort.

Learn more about rooms and availability by entering your dates.
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
The following parking options are available to guests staying at Mercure Queenstown Resort (subject to availability):
- Street parking
- Accessible parking
Guests staying at Mercure Queenstown Resort can enjoy a highly-rated breakfast during their stay (guest review score: 6.9).

Breakfast option(s) include:
- Continental
- Full English/Irish
- Asian
- American
- Buffet
From the nearest airport, you can get to Mercure Queenstown Resort by:
- Car 20 minutes
Room options at Mercure Queenstown Resort include:
- Double
- Triple
The prices at Mercure Queenstown Resort may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
The payment methods and timing of payment may vary. However, Mercure Queenstown Resort accepts the following payment methods:
- PayPal
- JCB
- Discover
- China UnionPay
- Mastercard
- Diners Club
- Booking.com Wallet
- American Express
- iDEAL
- Apple Pay
- Visa
Mercure Queenstown Resort offers the following activities/services (charges may apply):
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Skiing
- Fitness
- Happy hour
- Steam room
- Spa lounge/Relaxation area
Check-in at Mercure Queenstown Resort is from 2:00 PM, and check-out is until 11:00 AM.
Mercure Queenstown Resort has 2 restaurants:
- South Eatery
- Rises

“Staff extremely helpful, welcoming and friendly Very clean Breakfast had a broad range to choose from View over the lake is amazing Laundry easily accessible - washing and drying machines brilliant”

“Beautiful views from the fitness center and the lobby. Fitness center had aircon, modern equipments. The beds were comfy. The staff was very professional, helpful and friendly.”

See all guest reviews for Mercure Queenstown Resort

Newest Reviews for Mercure Queenstown Resort

Reviewed: September 18, 2019

Michelle
New Zealand
10

Exceptional
- • Business trip
- • Family with young children
- • Stayed 1 night
Hard to find a park late at night on a Friday so had to park on the street. Everything else was amazing
Wonderfully friendly staff. Room was clean and tidy. View was gorgeous. Will definitely be back!

Stayed in September 2019
Reviewed: September 18, 2019

Rachel
New Zealand
8.3

Very Good
- • Leisure trip
- • Travelers with friends
- • Stayed 1 night
- • Submitted from a mobile device
Wifi should be inclusive
Room was very clean and spacious. Spa pools were great

Stayed in September 2019
Reviewed: September 17, 2019

Anonymous
New Zealand
7.5

Good
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted from a mobile device
Car parking was a bit hard to find. Would have preferred more news channel than sport channel on TV but very minor issue. Didn't stay just only to watch tv.
Nice view

Stayed in September 2019
Reviewed: September 16, 2019

Anna
Australia
8.3

“Super relaxing”
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
Rooms were beautiful and view of the lake was lovely with the snow capped mountains in the background

Stayed in September 2019
Reviewed: September 16, 2019

Edward
New Zealand
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Friendly and nice stuff. Good view! Really like sauna.

Stayed in September 2019
Reviewed: September 14, 2019

William
United Kingdom
10

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
The views from the lounge and restaurant where simply breathe taking.

Stayed in September 2019
Reviewed: September 13, 2019

Ashleigh
Australia
10

“Short but sweet. Perfect spot & would stay again.”
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
NA
Room was extremely clean, great value for location & lake room views.

Stayed in September 2019
Reviewed: September 13, 2019

Guilherme
Brazil
3.8

Poor
- • Leisure trip
- • Couple
- • Stayed 8 nights
- • Submitted from a mobile device
Stained bedsheets, small bathroom, shower cortains in a 4 star hotel (seriously?), stinky bath tub, staff wouldnt even help with our luggage, hard to get a parking spot for our car, noisy rooms (you can hear everything from the other rooms ans halls). We our in our honeymoon and it couldnt be worst. We definitely do NOT recommend this hotel. Do you wonder why they have no pictures of the bathrooms? Guest what, their bathroom sucks.
There is a good lake and mountain view at the restaurant but it is so common on the region that they end up with no differentials.

Stayed in September 2019
Reviewed: September 12, 2019

Simonette
Australia
8.8

Excellent
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
The staff were all so helpful, everything we needed they went above and beyond to help us, fantastic!!!

Stayed in September 2019
Reviewed: September 11, 2019

Anonymous
New Zealand
10

“The Mercure was a clean, comfortable hotel, but I wouldn’t call it a resort.”
- • Leisure trip
- • Group
- • Stayed 2 nights
- • Submitted from a mobile device
Just as a slight decoration critique, the rooms with king beds have a vast amount of extra space. It would have been lovely to have a desk, a couch, or a small table with two chairs in addition to the furniture already provided.
The beds are super comfortable, the rooms fairly spacious, and all the facilities are clean and well maintained.

Stayed in September 2019
Reviewed: September 11, 2019

Julie
New Zealand
10

“Had a great stay at the Mecure. Would stay again.”
- • Leisure trip
- • Couple
- • Stayed 1 night
Liked that we could get late meals or have room service if required. Friendly helpful staff.

Stayed in September 2019
Reviewed: September 10, 2019

Hendry
New Zealand
6.7

“Good stay with nice room view, but noise from the lift next door”
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
Noise
The room view

Stayed in September 2019
Reviewed: September 8, 2019

Kylie
New Zealand
9.6

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
Getting out of the spa in the cold lol
We absolutely loved everything clean, friendly staff, even got 2 muffins for free for my wee girls 5th bday, kids dined free for breakfast absolutely amazing place we will be back.😍

Stayed in September 2019
Reviewed: September 7, 2019

Landi83
New Zealand
9.2

Awesome
- • Leisure trip
- • Family with young children
- • Stayed 4 nights
- • Submitted from a mobile device
Not enough parking
Beautiful lake and mountain view

Stayed in September 2019
Reviewed: September 6, 2019

Matthew
Australia
9.6

“Amazing”
- • Leisure trip
- • Couple
- • Stayed 3 nights
- • Submitted from a mobile device
Staff were all very helpful and friendly. Hotel has amazing views. Very clean and peaceful place to stay.

Stayed in September 2019

Hotel Mercure Queenstown Resort

Mercure Queenstown Resort

Most Popular Facilities

Bookers love...

Availability

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Parking:

Room Facilities:

Parking:

Room Facilities:

Parking:

Room Facilities:

Parking:

Room Facilities:

Parking:

4 reasons to choose Mercure Queenstown Resort

Why book with us?

Hotel surroundings

Closest Landmarks *

Restaurants & Markets *

Natural Beauty *

Closest Airports *

Most Popular Landmarks *

What Travelers Love About This Location

South Eatery

Rises

See availability Facilities of Mercure Queenstown Resort

Most Popular Facilities

Outdoors

Ski

Services & Extras

Pets

Activities

Food & Drink

Internet

Parking

Pool and Spa

Transportation

Front Desk Services

Entertainment & Family Services

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Business Facilities

General

Languages Spoken

See availability House Rules Mercure Queenstown Resort takes special requests – add in the next step!

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House Rules Mercure Queenstown Resort takes special requests – add in the next step!