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Heartland Hotel Queenstown is located in central Queenstown, a short walk from town. It offers panoramic views over Lake Wakatipu to the mountains. There is free parking, subject to availability, and guests enjoy complimentary WiFi. The Heartland Hotel Queenstown is within a 5-minute walk of Lake Wakatipu and Kawarau Jet. It is a 3-minute drive from the Queenstown Gondola. The hotel features traditional alpine architecture and a lobby bar with an open fireplace. Most rooms offer spectacular views of the area. There is satellite TV, wireless internet access and tea and coffee making facilities. Hillside Brasserie is open daily, for breakfast and dinner.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the best-rated area in Queenstown, this hotel has an excellent location score of 9.0

Free parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
and
1 queen bed
2 twin beds
and
1 queen bed
1 twin bed
and
1 queen bed
1 king bed
or
2 twin beds
1 king bed
or
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.9
Facilities
7.6
Cleanliness
8.2
Comfort
8.2
Value for money
7.9
Location
9.0
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Gamal
    Egypt Egypt
    Excellent location. Friendly Staff. Clean room with a very nice view.
  • Alan
    United States of America United States of America
    Initially the room we booked was NOT like in the photos. It was in the front of the main build and very outdated with peeling formica counter tops, old fluorescent lights, and a tight front deck facing the busy street with an air conditioner unit...
  • James
    New Zealand New Zealand
    Great location, good sized room with outside space. Air conditioning was effective.

Hotel area info

Restaurants
1 Restaurant On Site

  • Peaks Restaurant & Bar
    • Cuisine
      Local
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Heartland Hotel Queenstown

Most popular amenities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Alarm clock
Outdoors
  • Balcony
Kitchen
  • Electric kettle
  • Refrigerator
Ski
  • Ski storage
Activities
  • Skiing
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Kids' meals
    Additional charge
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not possible).
  • Street parking
Services
  • Fax/Photocopying
    Additional charge
  • Tour desk
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
  • 24-hour front desk
  • Room service
Safety & security
  • Smoke alarms
  • Safe
General
  • Carpeted
  • Elevator
  • Heating
  • Family rooms
  • Ironing facilities
  • Non-smoking rooms
  • Iron
Spa
  • Hot tub/Jacuzzi
  • Fitness center
  • Sauna
Languages Spoken
  • English

House rules

Heartland Hotel Queenstown takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos American Express Cash Heartland Hotel Queenstown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

There is limited free parking onsite.

FAQs about Heartland Hotel Queenstown

  • Heartland Hotel Queenstown offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Skiing

  • Room options at Heartland Hotel Queenstown include:

    • Double
    • Twin
    • Triple
    • Family
    • Studio
    • Twin/Double

  • Check-in at Heartland Hotel Queenstown is from 2:00 PM, and check-out is until 10:00 AM.

  • The prices at Heartland Hotel Queenstown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Heartland Hotel Queenstown on this page.

  • Heartland Hotel Queenstown has 1 restaurant:

    • Peaks Restaurant & Bar

  • Heartland Hotel Queenstown is 1,150 feet from the center of Queenstown. All distances are measured in straight lines. Actual travel distances may vary.