Heartland Hotel Queenstown
27 Stanley Street, 9348 Queenstown, New Zealand – Excellent location – show map
Excellent location – rated 9.1/10! (score from 2902 reviews)
Real guests • Real stays • Real opinions
Room, reception, location was excellent I enjoyed my stay here, and would recommend to anyone travelling to Queenstown.

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Heartland Hotel Queenstown is located in central Queenstown, a short walk from town. It offers panoramic views over Lake Wakatipu to the mountains. There is free parking, subject to availability, and guests enjoy complimentary WiFi. The Heartland Hotel Queenstown is within a 5-minute walk of Lake Wakatipu and Kawarau Jet. It is a 3-minute drive from the Queenstown Gondola. The hotel features traditional alpine architecture and a lobby bar with an open fireplace. Most rooms offer spectacular views of the area. There is satellite TV, wireless internet access and tea and coffee making facilities. Hillside Brasserie is open daily, for breakfast and dinner.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
Heartland Hotel Queenstown has been welcoming Booking.com guests since Jul 31, 2009- Free parking
- Free WiFi
- Family rooms
- Non-smoking rooms
- Fitness center
- Restaurant
- Facilities for disabled guests
- Tea/Coffee Maker in All Rooms
- Bar
- Very Good Breakfast

Categories:
See what guests loved the most:
- Jack
Australia
“Room, reception, location was excellent I enjoyed my stay here, and would recommend to anyone travelling to Queenstown.” - Raphaelle
New Zealand
“We booked in the Family Chalet View Room and the view was perfect!” - Jo
New Zealand
“The bed was the best I have ever slept in - so comfortable.” - Laurie
United States of America
“The room was large, clean and very comfortable. There was a small fridge and tea/coffee making facilities in the room, which was super convenient. The bed was comfortable. The bathroom was very nice, with a powerful shower. There was a small...” - Belinda
Australia
“Loved location within walking distance to main facilities & Church. Loved the room size, cleanliness & the bed was so comfy. I didn't realise though that I could have requested a room upstairs as I paid $455 for the two nights & had the bottom...” - James
Australia
“right in the middle of the city, easy to get to and close to everything” - Polly
New Zealand
“Close to town. Great view. Nice pancakes for breakfast. I don't eat breakfast but the restaurant let me have a coffee whilst my husband had breakfast. Very accommodating. Friendly checking staff.” - Alison
Australia
“Friendly & pleasant hotel. Popular & fresh looking” - Alison
Australia
“Very comfy standard room & now in even nicer chalet.” - Janet
United Kingdom
“room was fantastic with excellent view of lake. Breakfast was excellent with varied choice”
Property questions and answersBrowse questions from guests for anything extra you want to know about the property
Is there daily Housekeeping?
YesAnswered on 22 October 2019Does this room have a balcony with view of mountain n lake aswell as seating
Yes, the Chalet Studio King View Room will have a view of the mountain or lake.Answered on 22 October 2019Netflix?
NoAnswered on 22 October 2019is the price shown in the standard triple room already for 3 persons?
YesAnswered on 18 November 2019re standard triple room, the price shown is already for 3 persons? for the non-refundable price, can breakfast be included?
Yes, you can arrange Breakfast at the hotel for the duration of your stay upon check in. Just ask one of our friendly front office team at Reception w..Answered on 18 November 2019
Hotel area info *
Restaurants1 Restaurant On Site
- Hillside Brasserie
- CuisineLocal
- Open forBreakfast • Dinner • Cocktail hour
- AmbienceFamily-friendly
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
Amenities of Heartland Hotel Queenstown
- Free parking
- Free WiFi
- Family rooms
- Non-smoking rooms
- Fitness center
- Restaurant
- Facilities for disabled guests
- Tea/Coffee Maker in All Rooms
- Bar
- Very Good Breakfast
- Toilet paper
- Towels
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bathtub
- Shower
- Linens
- Alarm clock
- Balcony
- Electric kettle
- Refrigerator
- Ski storage
- Skiing
- Desk
- Flat-screen TV
- Satellite channels
- Radio
- Telephone
- Kids' mealsAdditional charge
- Bar
- Restaurant
- Tea/Coffee maker
- Street parking
- Fax/PhotocopyingAdditional charge
- Tour desk
- Dry cleaningAdditional charge
- LaundryAdditional charge
- 24-hour front desk
- Room service
- Smoke alarms
- Safe
- Carpeted
- Elevator
- Heating
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Toilet with grab rails
- Wheelchair accessible
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- English
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cash
Heartland Hotel Queenstown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
FAQs about Heartland Hotel Queenstown
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Check-in at Heartland Hotel Queenstown is from 2:00 PM, and check-out is until 10:00 AM.
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Heartland Hotel Queenstown has 1 restaurant:
- Hillside Brasserie
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Heartland Hotel Queenstown offers the following activities/services (charges may apply):
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Skiing
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The prices at Heartland Hotel Queenstown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at Heartland Hotel Queenstown include:
- Double
- Twin
- Triple
- Family
- Studio
- Twin/Double
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Yes, there's a hot tub. You can find out more about this and the other facilities at Heartland Hotel Queenstown on this page.
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Heartland Hotel Queenstown is 1,150 feet from the center of Queenstown. All distances are measured in straight lines. Actual travel distances may vary.
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Guests staying at Heartland Hotel Queenstown can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Gluten-free