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Heartland Hotel Queenstown is located in central Queenstown, a short walk from town. It offers panoramic views over Lake Wakatipu to the mountains. There is free parking, subject to availability, and guests enjoy complimentary WiFi. The Heartland Hotel Queenstown is within a 5-minute walk of Lake Wakatipu and Kawarau Jet. It is a 3-minute drive from the Queenstown Gondola. The hotel features traditional alpine architecture and a lobby bar with an open fireplace. Most rooms offer spectacular views of the area. There is satellite TV, wireless internet access and tea and coffee making facilities. Hillside Brasserie is open daily, for breakfast and dinner.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Heartland Hotel Queenstown has been welcoming guests since Jul 31, 2009

Property Highlights

Located in the best-rated area in Queenstown, this hotel has an excellent location score of 9.1

Breakfast Info

Continental, Full English/Irish, Gluten-free

Free parking available at the hotel

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Room Type
1 twin bed
1 queen bed
2 twin beds
1 queen bed
1 twin bed
1 queen bed
1 king bed
2 twin beds
1 king bed
2 twin beds
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Travel Sustainable Level 1
This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
Select topics to read reviews:

See what guests loved the most:

  • Jack
    Room, reception, location was excellent I enjoyed my stay here, and would recommend to anyone travelling to Queenstown.
  • Raphaelle
    New ZealandNew Zealand
    We booked in the Family Chalet View Room and the view was perfect!
  • Jo
    New ZealandNew Zealand
    The bed was the best I have ever slept in - so comfortable.
  • Laurie
    United States of AmericaUnited States of America
    The room was large, clean and very comfortable. There was a small fridge and tea/coffee making facilities in the room, which was super convenient. The bed was comfortable. The bathroom was very nice, with a powerful shower. There was a small...
  • Belinda
    Loved location within walking distance to main facilities & Church. Loved the room size, cleanliness & the bed was so comfy. I didn't realise though that I could have requested a room upstairs as I paid $455 for the two nights & had the bottom...
  • James
    right in the middle of the city, easy to get to and close to everything
  • Polly
    New ZealandNew Zealand
    Close to town. Great view. Nice pancakes for breakfast. I don't eat breakfast but the restaurant let me have a coffee whilst my husband had breakfast. Very accommodating. Friendly checking staff.
  • Alison
    Friendly & pleasant hotel. Popular & fresh looking
  • Alison
    Very comfy standard room & now in even nicer chalet.
  • Janet
    United KingdomUnited Kingdom
    room was fantastic with excellent view of lake. Breakfast was excellent with varied choice

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

  • Is there daily Housekeeping?

    Answered on 22 October 2019
  • Does this room have a balcony with view of mountain n lake aswell as seating

    Yes, the Chalet Studio King View Room will have a view of the mountain or lake.
    Answered on 22 October 2019
  • Netflix?

    Answered on 22 October 2019
  • is the price shown in the standard triple room already for 3 persons?

    Answered on 18 November 2019
  • re standard triple room, the price shown is already for 3 persons? for the non-refundable price, can breakfast be included?

    Yes, you can arrange Breakfast at the hotel for the duration of your stay upon check in. Just ask one of our friendly front office team at Reception w..
    Answered on 18 November 2019

Hotel area info *

1 Restaurant On Site

  • Hillside Brasserie
    • Cuisine
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambience
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Heartland Hotel Queenstown

Most popular amenities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
  • Linens
  • Alarm clock
  • Balcony
  • Electric kettle
  • Refrigerator
  • Ski storage
  • Skiing
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
Food & Drink
  • Kids' meals
    Additional charge
  • Bar
  • Restaurant
  • Tea/Coffee maker
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not possible).
  • Street parking
  • Fax/Photocopying
    Additional charge
  • Tour desk
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
  • 24-hour front desk
  • Room service
Safety & security
  • Smoke alarms
  • Safe
  • Carpeted
  • Elevator
  • Heating
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Toilet with grab rails
  • Wheelchair accessible
  • Hot tub/Jacuzzi
  • Fitness center
  • Sauna
Languages Spoken
  • English

House rules

Heartland Hotel Queenstown takes special requests – add in the next step!


From 2:00 PM


Until 10:00 AM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.


When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos American Express Cash Heartland Hotel Queenstown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 1.5% charge when you pay with a credit card.

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

There is limited free parking onsite.

FAQs about Heartland Hotel Queenstown

  • Check-in at Heartland Hotel Queenstown is from 2:00 PM, and check-out is until 10:00 AM.

  • Heartland Hotel Queenstown has 1 restaurant:

    • Hillside Brasserie

  • Heartland Hotel Queenstown offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Skiing

  • The prices at Heartland Hotel Queenstown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at Heartland Hotel Queenstown include:

    • Double
    • Twin
    • Triple
    • Family
    • Studio
    • Twin/Double

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Heartland Hotel Queenstown on this page.

  • Heartland Hotel Queenstown is 1,150 feet from the center of Queenstown. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Heartland Hotel Queenstown can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Gluten-free