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The Grand by SkyCity offers contemporary 5-star rooms and suites with views of Auckland Harbor and the city skyline. Guests enjoy award-winning restaurants, a bar, a fitness center and a luxurious day spa. Guests enjoy free WiFi in the rooms. The SkyCity entertainment complex, featuring a 24-hour casino, Auckland’s iconic Sky Tower, plus more than 20 restaurants, cafes and bars, is right on the doorstep of the hotel The property is located in Auckland CBD (Central Business District). The fully equipped fitness center offers a 82 foot heated lap pool, a sauna and a spa pool. East Day Spa offers a full range of facial and body treatments. Valet parking is available at an extra cost. Each room at The Grand by SkyCity includes a modern bathroom with bathrobes, slippers and a shower. There is a flat-screen TV with in-house movies in every room. Gusto provides a delicious breakfast. Bellota, The Grill by Sean Connolly and Depot on Federal Street provide award-winning dining options. Some Chinese speaking staff are available. Chinese breakfast options can be arranged in advance, and green tea is available in the room. Chinese TV channels are on offer for an additional charge, and Union Pay is accepted at this property.

This is our guests' favorite part of Auckland, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

The Grand by SkyCity has been welcoming Booking.com guests since Jul 16, 2009

Property Highlights

Located in the heart of Auckland, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, Asian, American, Buffet

Parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
2 full beds
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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.2
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
8.2
Location
9.4
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Regina
    United States of AmericaUnited States of America
    Clean, great location in the center of Auckland CBD and very close to the viaduct
  • Cathy
    New ZealandNew Zealand
    Beautful large room with a fantastic view. And the bed was super comfy.
  • Ann
    United States of AmericaUnited States of America
    it was close to everything and very nice. comfortable beds too
  • Jeanne
    United States of AmericaUnited States of America
    The room was clean and appealing. The lobby is beautiful and the staff was very friendly. We ate in the lobby and were given free appetizers with our drinks at the bar. The bed was very comfortable. It was exactly what I hope for in a higher end...
  • Jasmine
    New ZealandNew Zealand
    The location is perfect! The restaurant at the hotel has the best breakfast! The bed was so comfy and the staff there are friendly and helpful!
  • Barbara
    United States of AmericaUnited States of America
    location was great. breakfast buffet was excellent
  • Dana
    United Arab EmiratesUnited Arab Emirates
    The location is great and the rooms are spacious, staff is helpful.
  • Howard
    United States of AmericaUnited States of America
    Everything from the location to the quality of my room and property, not to mention the wonderful staff, especially Jeremy the concierge. I wouldn't stay anywhere else the next time I visit Auckland. Jeremy was most helpful in making dinner...
  • Joelle
    United States of AmericaUnited States of America
    Great location. Nice upscale hotel. Comfortable. Many eating options close by. Near On/Off Bus Stop.
  • Greenside
    United States of AmericaUnited States of America
    the big window in the room, comfortable bed, comfortable couch; lots of lighting. Easily available tea and milk. great location and plenty of eateries. liked being near the waterfront. The was very helpful and courteous.
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Do you do shuttles bookings for the airport to and from the hotel

    We do not have a hotel shuttle. However, we do recommend booking with Super Shuttle which you can book online. NZ$ 25.00 for the first adult and any a..
    Answered on 9 November 2019
  • Is private pool available in the hotel? Any room with private pool or jacuzzi.

    We have a pool, jacuzzi and sauna available for all hotel guests at The Grand. Our Grand Presidential Suite includes a spa bath in the room.
    Answered on 4 June 2020
  • We booked a room with a bath in it please confirm this room has one

    We can note a bathtub request for your reservation. Please kindly note that not all room have a bath tub due to health and safety reasons.
    Answered on 9 November 2019
  • Hi there, are yous still offering the spa and sauna ? As in will this be affected by Covid 19? Cheers

    We have a Spa, Sauna & Pool open on set hours
    Answered on 13 June 2020
  • What in the mini bar is complimentary if we select a room that says it has some?

    Good morning, The mini bar includes: x2 Branded Waters x2 Coke x1 Pringles x1 Cashew x1 Kitkat x2 Antipodes Sparkling
    Answered on 17 December 2019
  • Can the damage deposit of $200 be collected by a Debit card instead of a Credit card ?

    Yes
    Answered on 9 November 2019
  • Still looking?

Hotel area info *

Amenities of The Grand by SkyCity
Great facilities! Review score, 9

Most popular amenities
  • Indoor swimming pool
  • Parking on site
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Spa
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Clothes rack
Activities
  • Casino
Living Area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs NZD 60 per day.
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
Spa
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Hindi
  • Indonesian
  • Korean
  • Malay
  • Filipino
  • Chinese

House rules

The Grand by SkyCity takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of NZD 200 is required on arrival. That's about 119.61USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
NZD 60 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
NZD 60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 8 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Eftpos American Express Cash The Grand by SkyCity accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that SkyCity Hotel Auckland requires a NZD $100 deposit per night booked payable by credit card pre-authorization or cash deposit upon check in to cover any incidental charges.

You must show a valid photo ID and credit card upon check-in.

Please note that there is a 1.8% charge when you pay with a credit card.

Please note that the private parking is valet parking and is offered at an extra cost. Public parking is also available for an extra cost. It is self parking and only allows 1 entry and 1 exit.

Please note that when booking more than 9 rooms, different policies and additional supplements may apply.

Please inform The Grand by SkyCity of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of NZD 200 is required on arrival. That's about 119.61USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Grand by SkyCity

  • Check-in at The Grand by SkyCity is from 3:00 PM, and check-out is until 11:00 AM.

  • The Grand by SkyCity offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Casino
    • Spa facilities
    • Steam room
    • Swimming pool

  • The prices at The Grand by SkyCity may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Grand by SkyCity on this page.

  • The Grand by SkyCity is 500 feet from the center of Auckland. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Grand by SkyCity include:

    • Double
    • Suite
    • Twin

  • Guests staying at The Grand by SkyCity can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • Asian
    • American
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.