Hotel

The Grand by SkyCity

90 Federal Street, 1010 Auckland, New Zealand – Excellent location – show map

Excellent location – rated 9.5/10! (score from 4200 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
4,199 reviews

To lob in from an early flight at 7:30am to be told the room was available made life very easy.

Sue Australia

The staff couldn't have been more helpful or friendly. The swimming pool was a hit with our son!

Hannah New Zealand

valet parking was excellent and always cheerful room was a good size and well laid out

Flash New Zealand

Cant beat this place...Third stay here and always gets better everytime. No.1 place to stay for us

Paretohi New Zealand

How they were accomadating and everything was an awesom experience for us ladies..

Mamiakimanu New Zealand

The location was perfect - very central to everything in the city - but also close enough to drive to see our family who live in Panmure. Your staff are amazing and super professional and helpful. The rooms are super super clean and everything smells so good.

Linda Australia

i loved my room but would love to be in higher level I'm always on level 8 . the location is great nice and close to casino and i wish to stay in a higher level maybe next time . bed was the best ever sleep i loved my stay with my girls defs enjoyed the outdoor area and spa.

Sxc New Zealand

Free upgraded room and complimentary drink for birthday stay. It made the day special so appreciate very much. good-sized bath, two-headed shower facilities, view, receptionist's smile

Donald New Zealand

Comfy Bed, 19th Floor, quiet. Used the pool/sauna/spa - busier than last time with lots of families, but plenty of room. Great location - central to everything. Will definitely stay again.

Vasanti New Zealand

Amazing place to stay staff went above and beyond Aplus Deff our go to place to stay everytime now

Tim United Kingdom
8.7
Excellent
4,199 reviews
  • What guests loved the most:
  • “To lob in from an early flight at 7:30am to be told the room was available made life very easy.”
    Sue Sue Australia Australia
  • “The staff couldn't have been more helpful or friendly. The swimming pool was a hit with our son!”
    Hannah Hannah New Zealand New Zealand
  • “valet parking was excellent and always cheerful room was a good size and well laid out”
    Flash Flash New Zealand New Zealand
  • “Cant beat this place...Third stay here and always gets better everytime. No.1 place to stay for us”
    Paretohi Paretohi New Zealand New Zealand
  • “How they were accomadating and everything was an awesom experience for us ladies..”
    Mamiakimanu Mamiakimanu New Zealand New Zealand
  • “The location was perfect - very central to everything in the city - but also close enough to drive to see our family who live in Panmure. Your staff are amazing and super professional and helpful.”
    Linda Linda Australia Australia
  • “i loved my room but would love to be in higher level I'm always on level 8 . the location is great nice and close to casino and i wish to stay in a higher level maybe next time .”
    Sxc Sxc New Zealand New Zealand
  • “Free upgraded room and complimentary drink for birthday stay. It made the day special so appreciate very much. good-sized bath, two-headed shower facilities, view, receptionist's smile”
    Donald Donald New Zealand New Zealand
  • “Comfy Bed, 19th Floor, quiet. Used the pool/sauna/spa - busier than last time with lots of families, but plenty of room. Great location - central to everything. Will definitely stay again.”
    Vasanti Vasanti New Zealand New Zealand
  • “Amazing place to stay staff went above and beyond Aplus Deff our go to place to stay everytime now”
    Tim Tim United Kingdom United Kingdom

Categories:

  • Staff9.2
  • Facilities9.0
  • Cleanliness9.2
  • Comfort9.2
  • Value for money8.3
  • Location9.5
  • Free WiFi8.8

Stay in the heart of Auckland – Excellent location – show map

You're eligible for a Genius discount at The Grand by SkyCity! To save at this property, all you have to do is sign in.

The Grand by SkyCity offers contemporary 5-star rooms and suites with views of Auckland Harbor and the city skyline. Guests enjoy award-winning restaurants, a bar, a fitness center and a luxurious day spa. Guests enjoy free WiFi in the rooms.

The SkyCity entertainment complex, featuring a 24-hour casino, Auckland’s iconic Sky Tower, plus more than 20 restaurants, cafes and bars, is right on the doorstep of the hotel The property is located in Auckland CBD (Central Business District).

The fully equipped fitness center offers a 82 foot heated lap pool, a sauna and a spa pool. East Day Spa offers a full range of facial and body treatments. Valet parking is available at an extra cost.

Each room at The Grand by SkyCity includes a modern bathroom with bathrobes, slippers and a shower. There is a flat-screen TV with in-house movies in every room.

Gusto provides a delicious breakfast. Bellota, The Grill by Sean Connolly and Depot on Federal Street provide award-winning dining options.

Some Chinese speaking staff are available. Chinese breakfast options can be arranged in advance, and green tea is available in the room. Chinese TV channels are on offer for an additional charge, and Union Pay is accepted at this property.

This is our guests' favorite part of Auckland, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

The Grand by SkyCity has been welcoming Booking.com guests since Jul 16, 2009

Show me more

Most popular amenities

1 swimming pool
Parking
Free WiFi
Family rooms
Non-smoking rooms
Spa
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Located in the heart of Auckland, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 6815 lists

Availability

Select dates to see this property's availability and prices

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4 reasons to choose The Grand by SkyCity

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Closest beaches

  • Masefield Beach

    8.1 Very good beach
    1.4 miles from property

  • Hamilton Beach Reserve

    7.5 Good beach
    1.5 miles from property

  • Sentinel Beach

    8.8 Excellent beach
    1.6 miles from property

  • Home Bay Beach

    7.6 Good beach
    1.7 miles from property

  • Cremorne Reserve Beach

    7.9 Good beach
    1.8 miles from property

Guest reviews

8.7
Excellent · 4,199 reviews
Read all reviews
  • Staff9.2
  • Facilities9.0
  • Cleanliness9.2
  • Comfort9.2
  • Value for money8.3
  • Location9.5
    Central location
  • Free WiFi8.8

Select topics to read reviews:

See what guests loved the most:

  • Sue
    AustraliaAustralia
    “To lob in from an early flight at 7:30am to be told the room was available made life very easy.”
  • Hannah
    New ZealandNew Zealand
    “The staff couldn't have been more helpful or friendly. The swimming pool was a hit with our son!”
  • Flash
    New ZealandNew Zealand
    “valet parking was excellent and always cheerful room was a good size and well laid out”
  • Paretohi
    New ZealandNew Zealand
    “Cant beat this place...Third stay here and always gets better everytime. No.1 place to stay for us”
  • Mamiakimanu
    New ZealandNew Zealand
    “How they were accomadating and everything was an awesom experience for us ladies..”
  • L
    Linda
    AustraliaAustralia
    “The location was perfect - very central to everything in the city - but also close enough to drive to see our family who live in Panmure. Your staff are amazing and super professional and helpful. The rooms are super super clean and everything...”
  • Sxc
    New ZealandNew Zealand
    “i loved my room but would love to be in higher level I'm always on level 8 . the location is great nice and close to casino and i wish to stay in a higher level maybe next time . bed was the best ever sleep i loved my stay with my girls defs enjoyed...”
  • Donald
    New ZealandNew Zealand
    “Free upgraded room and complimentary drink for birthday stay. It made the day special so appreciate very much. good-sized bath, two-headed shower facilities, view, receptionist's smile”
  • Vasanti
    New ZealandNew Zealand
    “Comfy Bed, 19th Floor, quiet. Used the pool/sauna/spa - busier than last time with lots of families, but plenty of room. Great location - central to everything. Will definitely stay again.”
  • Tim
    United KingdomUnited Kingdom
    “Amazing place to stay staff went above and beyond Aplus Deff our go to place to stay everytime now”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hi there, are yous still offering the spa and sauna ? As in will this be affected by Covid 19? Cheers
    We have a Spa, Sauna & Pool open on set hours
    Answered on June 13, 2020
  • Do you do shuttles bookings for the airport to and from the hotel
    We do not have a hotel shuttle. However, we do recommend booking with Super Shuttle which you can book online. NZ$ 25.00 for the first adult and any a...
    Answered on November 9, 2019
  • What in the mini bar is complimentary if we select a room that says it has some?
    Good morning, The mini bar includes: x2 Branded Waters x2 Coke x1 Pringles x1 Cashew x1 Kitkat x2 Antipodes Sparkling
    Answered on December 17, 2019
  • We booked a room with a bath in it please confirm this room has one
    We can note a bathtub request for your reservation. Please kindly note that not all room have a bath tub due to health and safety reasons.
    Answered on November 9, 2019
  • Is your parking included with pricing ?
    This depends on which rates you choose, however kindly note most rates quoted are excluding parking costs.
    Answered on June 18, 2020
  • Still looking?
Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
* All distances are measured in straight lines. Actual travel distances may vary.
1 Restaurant On Site

    Gusto at the Grand

    Food: Italian

    Open for: Breakfast, Lunch, Dinner

    Menu: Buffet & À La Carte

Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of The Grand by SkyCity

Most popular amenities

1 swimming pool
Parking
Free WiFi
Family rooms
Non-smoking rooms
Spa
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Terrace
Activities
  • Casino
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs NZD 55 per day.
Front Desk Services
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Indoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Opening times
  • All ages welcome
  • Heated pool
Spa
  • Massage Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Hindi
  • Indonesian
  • Korean
  • Malay
  • Filipino
  • Chinese
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules The Grand by SkyCity takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of NZD 200 is required on arrival. That's about 115.25USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
Extra bed by request
NZD 40 per child, per night
3+ years
Extra bed by request
NZD 40 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Eftpos American Express The Grand by SkyCity accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that The Grand by SkyCity requires a NZ 200 credit card pre-authorization or cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check out, minus any applicable charges.

You must show a valid photo ID and credit card upon check-in.

Please note that there is a 2.5% charge when you pay with a credit card.

Please note that the private parking is valet parking and is offered at an extra cost. Public parking is also available for an extra cost. It is self parking and only allows 1 entry and 1 exit.

Please note that when booking more than 9 rooms, different policies and additional supplements may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Please inform The Grand by SkyCity of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Swimming pool: Closed from Sun, Aug 21, 2022 until Sun, Aug 28, 2022

A damage deposit of NZD 200 is required on arrival. That's about 115.25USD. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Grand by SkyCity

  • The Grand by SkyCity is 500 feet from the center of Auckland.

  • Guests staying at The Grand by SkyCity can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Buffet

  • The Grand by SkyCity has 1 restaurant:

    • Gusto at the Grand

  • Check-in at The Grand by SkyCity is from 3:00 PM, and check-out is until 11:00 AM.

  • Yes, The Grand by SkyCity is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The Grand by SkyCity offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Massage
    • Casino
    • Swimming pool

  • The prices at The Grand by SkyCity may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to The Grand by SkyCity by:

    • Airport shuttle (arranged by property) 1h
    • Taxi 1h
    • Car 1h

  • Room options at The Grand by SkyCity include:

    • Double
    • Suite
    • Twin