Hotel The Grand by SkyCity

90 Federal Street, 1010 Auckland, New Zealand – Excellent location – show map

Excellent location – rated 9.5/10! (score from 4584 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
4,586 reviews

The staff were lovely and there was some sweet attention to detail as it was our wedding night. Kind and celebratory vibes all around.

Christina New Zealand

Thanks so much for providing inter joining rooms, it really made our stay so much better. We will be back again.

Aaron New Zealand

This place is amazing as is the service! Friendly polite and accommodating staff who went over and beyond for our stay! Everything is close by and the food is awesome! Will definitely be back again! Thanks!

Serena New Zealand

I liked the Federal Deli, which had amazing food and service. I also liked the swimming pool, and the proximity to the casino.

Eric New Zealand

Staff are very efficient. They are always present to assist us.

Mabelle New Zealand

Was so pleased with everything! Staff put in extra effort to make our stay enjoyable and facilities were amazing

Baylee New Zealand

Close to location, great amenities, good staff, good space, prompt service

Anya New Zealand

Cleanliness of room and location to the CBD. The room was very quite.

Mary Australia

Short one night stay. Really good price for a king suite. Very clean and the staff were great.

Kav New Zealand

The view was wonderful, and our room was laid out nicely for us to relax when we were in it. The location was great and we could walk into town or take public transport. Bed was comfortable. Staff made us feel welcome

Sophie New Zealand
8.8
Excellent
4,586 reviews
  • What guests loved the most:
  • “The staff were lovely and there was some sweet attention to detail as it was our wedding night. Kind and celebratory vibes all around.”
    Christina Christina New Zealand New Zealand
  • “Thanks so much for providing inter joining rooms, it really made our stay so much better. We will be back again.”
    Aaron Aaron New Zealand New Zealand
  • “This place is amazing as is the service! Friendly polite and accommodating staff who went over and beyond for our stay! Everything is close by and the food is awesome! Will definitely be back again!”
    Serena Serena New Zealand New Zealand
  • “I liked the Federal Deli, which had amazing food and service. I also liked the swimming pool, and the proximity to the casino.”
    Eric Eric New Zealand New Zealand
  • “Staff are very efficient. They are always present to assist us.”
    Mabelle Mabelle New Zealand New Zealand
  • “Was so pleased with everything! Staff put in extra effort to make our stay enjoyable and facilities were amazing”
    Baylee Baylee New Zealand New Zealand
  • “Close to location, great amenities, good staff, good space, prompt service”
    Anya Anya New Zealand New Zealand
  • “Cleanliness of room and location to the CBD. The room was very quite.”
    Mary Mary Australia Australia
  • “Short one night stay. Really good price for a king suite. Very clean and the staff were great.”
    Kav Kav New Zealand New Zealand
  • “The view was wonderful, and our room was laid out nicely for us to relax when we were in it. The location was great and we could walk into town or take public transport. Bed was comfortable.”
    Sophie Sophie New Zealand New Zealand

Categories:

  • Staff9.2
  • Facilities9.0
  • Cleanliness9.3
  • Comfort9.2
  • Value for money8.3
  • Location9.5
  • Free WiFi8.8

Stay in the heart of Auckland – Excellent location – show map

You're eligible for a Genius discount at The Grand by SkyCity! To save at this property, all you have to do is sign in.

The Grand by SkyCity offers contemporary 5-star rooms and suites with views of Auckland Harbor and the city skyline. Guests enjoy award-winning restaurants, a bar, a fitness center and a luxurious day spa. Guests enjoy free WiFi in the rooms.

The SkyCity entertainment complex, featuring a 24-hour casino, Auckland’s iconic Sky Tower, plus more than 20 restaurants, cafes and bars, is right on the doorstep of the hotel The property is located in Auckland CBD (Central Business District).

The fully equipped fitness center offers a 82 foot heated lap pool, a sauna and a spa pool. East Day Spa offers a full range of facial and body treatments. Valet parking is available at an extra cost.

Each room at The Grand by SkyCity includes a modern bathroom with bathrobes, slippers and a shower. There is a flat-screen TV with in-house movies in every room.

Gusto provides a delicious breakfast. Bellota, The Grill by Sean Connolly and Depot on Federal Street provide award-winning dining options.

Some Chinese speaking staff are available. Chinese breakfast options can be arranged in advance, and green tea is available in the room. Chinese TV channels are on offer for an additional charge, and Union Pay is accepted at this property.

This is our guests' favorite part of Auckland, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

We speak your language!

The Grand by SkyCity has been welcoming Booking.com guests since Jul 16, 2009

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Located in the heart of Auckland, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 5979 lists

Most popular amenities

1 swimming pool
Parking
Free WiFi
Family rooms
Non-smoking rooms
Spa
Bar
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Get instant confirmation with FREE cancellation on most rooms!

Availability

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Grand Twin Room
  • 2 full beds
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4 reasons to choose The Grand by SkyCity

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.8
Excellent
 · 4,586 reviews
Read all reviews
  • Staff9.2
    Check-in
  • Facilities9.0
    Restaurant, Fitness center, Sauna
  • Cleanliness9.3
  • Comfort9.2
    Bed, Room size
    Quiet room
  • Value for money8.3
  • Location9.5
    View, Central location, Food and drink options nearby
  • Free WiFi8.8

Select topics to read reviews:

See what guests loved the most:

  • Christina New Zealand

    “The staff were lovely and there was some sweet attention to detail as it was our wedding night. Kind and celebratory vibes all around. ”

  • Aaron New Zealand

    “Thanks so much for providing inter joining rooms, it really made our stay so much better. We will be back again. ”

  • Serena New Zealand

    “This place is amazing as is the service! Friendly polite and accommodating staff who went over and beyond for our stay! Everything is close by and the food is awesome! Will definitely be back again! Thanks!”

  • Eric New Zealand

    “I liked the Federal Deli, which had amazing food and service. I also liked the swimming pool, and the proximity to the casino.”

  • Mabelle New Zealand

    “Staff are very efficient. They are always present to assist us. ”

  • Baylee New Zealand

    “Was so pleased with everything! Staff put in extra effort to make our stay enjoyable and facilities were amazing ”

  • Anya New Zealand

    “Close to location, great amenities, good staff, good space, prompt service”

  • Mary Australia

    “Cleanliness of room and location to the CBD. The room was very quite.”

  • Kav New Zealand

    “Short one night stay. Really good price for a king suite. Very clean and the staff were great.”

  • Sophie New Zealand

    “The view was wonderful, and our room was laid out nicely for us to relax when we were in it. The location was great and we could walk into town or take public transport. Bed was comfortable. Staff made us feel welcome”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About The Grand by SkyCity

Welcoming Booking.com guests since Jul 16, 2009

We speak your language

The property usually replies within a few days

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  • Hi there, are yous still offering the spa and sauna ? As in will this be affected by Covid 19? Cheers

    We have a Spa, Sauna & Pool open on set hours

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    Asked about: Grand King Accessible Room • Answered on June 13, 2020
  • Do you do shuttles bookings for the airport to and from the hotel

    We do not have a hotel shuttle. However, we do recommend booking with Super Shuttle which you can book online. NZ$ 25.00 for the first adult and any additional person is NZ$10.00.

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    Asked about: Grand King Room • Answered on November 9, 2019
  • What in the mini bar is complimentary if we select a room that says it has some?

    Good morning, The mini bar includes: x2 Branded Waters x2 Coke x1 Pringles x1 Cashew x1 Kitkat x2 Antipodes Sparkling

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    Asked about: Grand Deluxe Double room with Sea View • Answered on December 17, 2019
  • We booked a room with a bath in it please confirm this room has one

    We can note a bathtub request for your reservation. Please kindly note that not all room have a bath tub due to health and safety reasons.

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    Asked about: Grand King Room • Answered on November 8, 2019
  • Is your parking included with pricing ?

    This depends on which rates you choose, however kindly note most rates quoted are excluding parking costs.

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    Answered on June 18, 2020
  • Hello, do You offer Airport shuttle? Thank You, Michal.

    Here at SkyCity we use Marquee Limousines to help with your transport requirements, please send us a message if you wish to book with us.

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    Answered on March 11, 2020
  • What type of breakfast menu is offered in this deal? Will it be at Fortuna restaurant?

    For our packages that include breakfast it is served at Gusto at the Grand, on level three of the Grand Hotel.

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    Asked about: Grand King Room • Answered on December 19, 2019
  • Can the damage deposit of $200 be collected by a Debit card instead of a Credit card ?

    Yes

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    Answered on November 8, 2019
  • What time is check in and check out?

    Check in is 3pm and check out 11am.

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    Asked about: Grand Deluxe Suite • Answered on February 4, 2021
  • what are the times for the spa sauna and pool? Also how do we go about a bottle of sparkly & chocolates for the room? please and thank you.

    The Spa, Pool and Sauna are open from 6:00am until 10pm daily, to arrange any additional amenities during your stay please contact our team to assist.

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    Asked about: Grand King Room with Harbor View • Answered on November 20, 2020
  • What kind of spa packages are available, I'm looking for a couple package with body scrub, body massage and facial

    What kind of spa packages are available, I'm looking for a couple package with body scrub, body massage and facial

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    Asked about: Grand King Room • Answered on November 1, 2020
  • Hello, we would like to check in as early as 12.30-1pm. Would you be able to accommodate us to check in early? Much appreciated. Thanks, Jn

    Hello, early check in is subject to availability

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    Asked about: Grand King Room • Answered on February 9, 2021
  • Hi there Does your harbour view rooms have dinner plates, bowls and cutlery?

    Hi There, thank you for your question. Our rooms only include Tea/Coffee making facilities, including cups, saucers and tea spoons. Dinner plates, bowls and cutlery can be requested from in room dining (service fee applies).

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    Asked about: Grand King Room with Harbor View • Answered on October 22, 2020
  • Hi. Do you accept visa debit card for room payment?

    We do accept debit card. Please be advised for a debit card, we will require a $200 bond on arrival, as well as full payment of accommodation

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    Answered on June 9, 2021
  • Is private pool available in the hotel? Any room with private pool or jacuzzi.

    We have a pool, jacuzzi and sauna available for all hotel guests at The Grand. Our Grand Presidential Suite includes a spa bath in the room.

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    Asked about: Grand King Room • Answered on June 4, 2020
  • Hi there, which rooms have a seperate living areas so that we can have guests before we head out for the evening? Thanks.

    The Grand Deluxe Suite has a separated Living Area

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    Answered on March 25, 2021
  • Hi what is the difference between grand deluxe king room and grand king room with harbour view besides the view? Do both have baths? Same size?

    The Grand Deluxe Harbour View is located on a higher floor and has a view of the harbour. Both rooms are the same size, and bathtubs are subject to availability.

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    Asked about: Grand Deluxe King Room • Answered on June 14, 2021
  • When I check in at reception with my visa debit card is there a bond and if yes do I get it back on departure

    Yes, if checking in with a Debit Card or Cash, full payment of accommodation and a bond of $200 is taken on arrival. On departure, your bond will be refunded as per our policy.

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    Asked about: Grand Deluxe Double room with Sea View • Answered on May 10, 2021
  • Hi, We are looking for accommodation Two adults and three children - do you have interconnected rooms or would we have to stay separately.

    We have King rooms available that interconnect with Twin rooms.

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    Answered on April 13, 2021
  • For this room in specific can we opt/request for two beds instead of one and if so would there be an extra charge?

    We can arrange for a Rollaway bed for an additional $60, this is subject to availability and needs to be pre-booked.

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    Asked about: Grand King Room with Harbor View • Answered on January 8, 2021
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • SKYCITY Entertainment Group
    0 miles
  • NIWA National Institute of Water and Atmospheric Research
    0.1 miles
  • Aotea Centre
    0.1 miles
  • Auckland District Court
    0.1 miles
  • Aotea Square
    0.2 miles
  • Central City Library
    0.2 miles
  • Auckland Art Gallery
    0.3 miles
  • Auckland Council
    0.3 miles
  • Sky Tower
    0.3 miles
  • Auckland Town Hall
    0.3 miles
Top attractions
  • Viaduct Harbor
    0.5 miles
  • Auckland Domain
    1 miles
  • Auckland War Memorial Museum
    1.2 miles
  • Auckland Harbour Bridge
    1.6 miles
  • Eden Park Stadium
    2.1 miles
  • North Head Historic Reserve
    3.1 miles
  • Kelly Tarlton's Underwater World
    3.1 miles
  • One Tree Hill
    3.8 miles
  • Mount Smart Stadium
    5.5 miles
Beaches in the Neighborhood
  • Masefield Beach
    1.4 miles
  • Hamilton Beach Reserve
    1.5 miles
  • Sentinel Beach
    1.6 miles
  • Home Bay Beach
    1.7 miles
  • Cremorne Reserve Beach
    1.8 miles
Closest Airports
  • Auckland Airport
    10.9 miles
How to get to The Grand by SkyCity from Auckland Airport
    Private shuttle
    Taxi
    Car
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
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1 Restaurant On Site

    Gusto at the Grand

    Food: Italian

    Open for: Breakfast, Lunch, Dinner

    Menu: Buffet & À La Carte

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Amenities of The Grand by SkyCity Great facilities! Review score, 9.0

Most popular amenities

1 swimming pool
Parking
Free WiFi
Family rooms
Non-smoking rooms
Spa
Bar
Outdoors
  • Terrace
Activities
  • Casino
Food & Drink
  • Coffee house on site
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water
  • Wine/Champagne Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs NZD 55 per day.
  • Secure parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Indoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Opening times
  • All ages welcome
  • Heated pool
Spa
  • Massage Additional charge
  • Spa
  • Fitness center