Hotel The Hermitage Hotel Mt Cook

89 Terrace Road, 7999 Mount Cook Village, New Zealand – Excellent location – show map

Excellent location – rated 9.6/10! (score from 4142 reviews)

Real guests • Real stays • Real opinions

8.4
Very Good
4,141 reviews

Amazing view of Mount Cook. Great, clean hotel and very friendly staff.

Sarah New Zealand

We had a mountain view room and this provided an outstanding panorama of the mountains, including Mount Cook when it briefly appeared from the clouds. The telescope was a really nice touch.

Lizzy New Zealand

Stunning location. We keep coming back ! Staff doing a great job considering the hotel was at Covid Level 2 and very few guests.

Rob New Zealand

Hubby and I came to Mt Cook to finally experience the Hooker Valley Track (as the track was closed the last time we came). Rather than choosing to stay at the same place we did the last time, we decided to try out the Hermitage Hotel. I'm glad we made that choice... The view of the mountains were spectacular! This was the right sized room for my husband and I. The shower was easily accessible - big enough to make make it easier for 2 people to fit in! I loved how when we arrived, we were welcomed to a warm room :) Also, the customer service from staff at the Hermitage was great - the gentleman provided us with detailed information on dining options, and directions for the tracks. Will definitely recommend the Hermitage to friends.....I actually love to go again myself!

Jyoti New Zealand

What an experience! Definitely not cheap but not overpriced for the high-end hotel experience in such a wonderful location. Dining was excellent, highly recommend checking out the Panorama Room.

Oliver New Zealand

Had a fantastic time, everything from the rooms, restaurants, front desk etc were great. All the staff were so friendly and helpful!! And enjoyed getting into the outdoors!!

Kirsten New Zealand

Amazing location, great staff, and comfortable bed. Great restaurants, fantastic views.

Dave New Zealand

The view was absolutely fantastic -- we could tell the bed itself was usually two twin beds pushed together since there was a ridge in the middle. The pillows were great, but the bed wasn't super comfy. I'd expect a bit nicer of a bed for the price. We also noticed that the hallway light illuminated the room when it was nighttime and my partner, who struggles with waking up from things like this, needed to wear the eye mask I brought (luckily we brought one!). The hotel staff were absolutely wonderful as well.

Emily Canada

Location ok but many things were too long in the warming area and were too hard eg bacon

Mclaughlan New Zealand

Great destination and outstanding staff. Very enjoyable stay.

Chris New Zealand
8.4
Very Good
4,141 reviews
  • What guests loved the most:
  • “Amazing view of Mount Cook. Great, clean hotel and very friendly staff.”
    Sarah Sarah New Zealand New Zealand
  • “We had a mountain view room and this provided an outstanding panorama of the mountains, including Mount Cook when it briefly appeared from the clouds. The telescope was a really nice touch.”
    Lizzy Lizzy New Zealand New Zealand
  • “Stunning location. We keep coming back ! Staff doing a great job considering the hotel was at Covid Level 2 and very few guests.”
    Rob Rob New Zealand New Zealand
  • “Hubby and I came to Mt Cook to finally experience the Hooker Valley Track (as the track was closed the last time we came).”
    Jyoti Jyoti New Zealand New Zealand
  • “What an experience! Definitely not cheap but not overpriced for the high-end hotel experience in such a wonderful location. Dining was excellent, highly recommend checking out the Panorama Room.”
    Oliver Oliver New Zealand New Zealand
  • “Had a fantastic time, everything from the rooms, restaurants, front desk etc were great. All the staff were so friendly and helpful!! And enjoyed getting into the outdoors!!”
    Kirsten Kirsten New Zealand New Zealand
  • “Amazing location, great staff, and comfortable bed. Great restaurants, fantastic views.”
    Dave Dave New Zealand New Zealand
  • “The view was absolutely fantastic -- we could tell the bed itself was usually two twin beds pushed together since there was a ridge in the middle.”
    Emily Emily Canada Canada
  • “Location ok but many things were too long in the warming area and were too hard eg bacon”
    Mclaughlan Mclaughlan New Zealand New Zealand
  • “Great destination and outstanding staff. Very enjoyable stay.”
    Chris Chris New Zealand New Zealand

Categories:

  • Staff8.8
  • Facilities8.2
  • Cleanliness8.8
  • Comfort8.7
  • Value for money7.5
  • Location9.6
  • Free WiFi8.1

Set in Mount Cook National Park, The Hermitage Hotel features a range of rooms and suites all offering majestic mountain views, and most with views of Mount Cook. Guests can enjoy a range of onsite dining and bars, and free WiFi is offered in the Snowline Lounge and Sir Edmund Hillary Cafe.

All rooms feature an private bathroom including a shower, free toiletries and hairdryer. Some rooms offer a bath tub. Also included in each room is a satellite flat-screen TV, refrigerator and tea and coffee making facilities. In-room WiFi is available for an additional charge.

The Hermitage Hotel is located adjacent to Sir Edmund Hillary Alpine Center and just 1,150 feet from Aoraki Mount Cook National Park Visitor Center. Lake Tekapo is 65 mi away and Twizel is 40 mi away.

Guests enjoy free private onsite parking. Other facilities offered at the hotel include a 24-hour reception and a tour desk to organize local activities for you. There are also business facilities, laundry services.

The Snowline Lounge looks out over the spectacular Mount Cook, and is ideal for a cocktail by the log fire. For a quick snack the Sir Edmund Hillary Cafe & Bar offers a range of on-the-go or eat in treats. Reservations are recommended for The Alpine Restaurant, which is open daily serving buffet breakfast, lunch and dinner. The Panorama Room is the hotel's signature à la carte restaurant, with a focus on local ingredients. Reservations are essential for dining at The Panorama Room.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

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The Hermitage Hotel Mt Cook has been welcoming Booking.com guests since Dec 28, 2016

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Top Location: Highly rated by recent guests (9.6)

Free parking available at the hotel

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Most popular amenities

Free parking
Free WiFi
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

Availability

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Max adults: 2
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4 reasons to choose The Hermitage Hotel Mt Cook

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.4
Very Good
 · 4,141 reviews
Read all reviews
  • Staff8.8
  • Facilities8.2
    View
    WiFi connection
  • Cleanliness8.8
  • Comfort8.7
  • Value for money7.5
    Extra charges, Value for money
  • Location9.6
    View, Sightseeing
  • Free WiFi8.1

Select topics to read reviews:

See what guests loved the most:

  • Sarah New Zealand

    “Amazing view of Mount Cook. Great, clean hotel and very friendly staff.”

  • Lizzy New Zealand

    “We had a mountain view room and this provided an outstanding panorama of the mountains, including Mount Cook when it briefly appeared from the clouds. The telescope was a really nice touch.”

  • Rob New Zealand

    “Stunning location. We keep coming back ! Staff doing a great job considering the hotel was at Covid Level 2 and very few guests.”

  • Jyoti New Zealand

    “Hubby and I came to Mt Cook to finally experience the Hooker Valley Track (as the track was closed the last time we came). Rather than choosing to stay at the same place we did the last time, we decided to try out the Hermitage Hotel. I'm glad we made that choice... The view of the mountains were spectacular! This was the right sized room for my husband and I. The shower was easily accessible - big enough to make make it easier for 2 people to fit in! I loved how when we arrived, we were welcomed to a warm room :) Also, the customer service from staff at the Hermitage was great - the gentleman provided us with detailed information on dining options, and directions for the tracks. Will definitely recommend the Hermitage to friends.....I actually love to go again myself!”

  • Oliver New Zealand

    “What an experience! Definitely not cheap but not overpriced for the high-end hotel experience in such a wonderful location. Dining was excellent, highly recommend checking out the Panorama Room.”

  • Kirsten New Zealand

    “Had a fantastic time, everything from the rooms, restaurants, front desk etc were great. All the staff were so friendly and helpful!! And enjoyed getting into the outdoors!!”

  • Dave New Zealand

    “Amazing location, great staff, and comfortable bed. Great restaurants, fantastic views.”

  • Emily Canada

    “The view was absolutely fantastic -- we could tell the bed itself was usually two twin beds pushed together since there was a ridge in the middle. The pillows were great, but the bed wasn't super comfy. I'd expect a bit nicer of a bed for the price. We also noticed that the hallway light illuminated the room when it was nighttime and my partner, who struggles with waking up from things like this, needed to wear the eye mask I brought (luckily we brought one!). The hotel staff were absolutely wonderful as well.”

  • Mclaughlan New Zealand

    “Location ok but many things were too long in the warming area and were too hard eg bacon”

  • Chris New Zealand

    “Great destination and outstanding staff. Very enjoyable stay. ”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About The Hermitage Hotel Mt Cook

Welcoming Booking.com guests since Dec 28, 2016

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  • Hi there looking to stay two nights in August but I see breakfast is not available. I’m assuming there is catering on site for breakfast, lunch and dinner?

    Yes, we have on-site restaurants that cater for breakfast, lunch and dinner, please speak to us directly for more information.

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    Asked about: Standard Mount Cook View Queen Room • Answered on July 14, 2020
  • Hi, how can we include breakfast to our booking

    Hi, breakfast does not need to be pre-booked, you can add this on the day for $32.50pp.

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    Asked about: Premium Twin Room with Mountain view • Answered on June 1, 2021
  • How accessible are the walks in the area in June

    The walks are still accessible in June, however they can close due to severe weather. I would advise you to check with the Department of Conservation office closer to your arrival date about the walks in the area.

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    Answered on April 30, 2021
  • Hi if i check in around 9pm for the night do i have to check out by 11;30 am next day or i get a later check out tieme. Thanks Preggie

    Hi Preggie, thanks for your message. Check out is 10am, you can request a later check out but this cannot be guaranteed.

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    Answered on January 22, 2021
  • Hi What is the difference between premium dbl rm and superior dnl rm, We are a family of 2 adts 3 children anybreakfast special for a family? Thanks.

    Hi there, The Premium room is bigger than the Superior, however the Superior room has a balcony, which the Premium room does not. The Premium room has big picture windows and a small living area instead. For your family you would need 2 rooms.

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    Answered on December 27, 2020
  • do you have bicycles for use /hire for a few hours?

    Hi, yes we do have bicycles for hire at the activity desk, just inside the hotel. Half day is $30 and full day is $50.

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    Answered on March 2, 2021
  • Do you offer interconnecting rooms to cater for a family (2 adults/3 kids)?

    Yes we do have some interconnecting rooms, if you speak to the directly we can tell you of our options.

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    Answered on March 28, 2021
  • Hi there, I was just wondering if you have laundry facilities or is there a laundromat in Mt Cook Village? Thanks.

    Hi, yes we do have laundry facilities available at the hotel or the motels. Please speak to reception upon arrival and they can advise where these are.

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    Answered on June 30, 2021
  • hi, just want to know if this room is ok to book in for 4 adults and 2 kids age 6 and 12.

    Hi, this room can only fit a maximum of 4 people total. So unfortunately, we would be unable to have 4 adults and 2 kids altogether in 1 room.

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    Asked about: Superior Twin Room with Mountain View • Answered on June 8, 2021
  • do you hav electric blankets on bets

    Dear Guest, Please note we don't have electric blankets on our beds. Kind Regards, Front Desk

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    Answered on November 30, 2020
  • 1) do u have buffet breakfasts 2) Can you get special heli rides by booking at the lodge or elsewhere and what is the cost. Do they have discounts for say 4 people

    Yes, we have a buffet breakfast running at the moment. Please speak to Heliworks or Mt Cook Skiplanes directly for the best deals on heli rides.

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    Answered on July 14, 2020
  • are there baby cots available?

    Yes there is baby cots available. Could you please request before your coming.

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    Answered on August 5, 2020
  • Would a large campervan fit in the car park, as we are interested in staying in the hotel for a night.

    Yes

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    Answered on March 1, 2020
  • Hi there, does this room have a bath available? I see it says bath on the description, but by the photo I can’t tell. Thank you

    Hi, the majority of these rooms have showers. Two of these rooms have baths. You can make a request when you book however this will be subject to availability.

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    Asked about: Standard Mount Cook View Queen Room • Answered on October 7, 2020
  • Is there anywhere in the hotel to safely store bikes?

    Hi, yes we have a storage unit that we can store bikes. When you make your reservation, please note this on your booking.

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    Asked about: Superior Twin Room with Mountain View • Answered on January 13, 2021
  • Are there any rooms at all that have breakfast included in the price & if so, how much please? Thanks Patrick

    Hi Patrick, All Bed & Breakfast packages are only available when you book directly with the Hermitage. Have a great trip to Aoraki Mt Cook! Kind regards, The Reservations team

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    Answered on August 15, 2021
  • I have booked a room on 21-23 June is it possible to change the dates for 23-25 October but still pay the same price?

    Hi, Thanks for your message. It depends on the type of booking you made, please send a direct message on your booking and then we can look into this further for you. Kind Regards, The Reservations Team

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    Answered on April 11, 2020
  • Do you cater for an older family e.g a double plus two singles or joining rooms?

    Hi there, Yes we provide family motels with a queen bed and 2 single beds in a separate bedroom. Call us to find out more information!

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    Answered on May 27, 2021
  • Can we add breakfast to this booking? Thanks!

    Hi Patrick, Thanks for your request and I'm happy to confirm no reservations are necessary for breakfast - you can show up at your leisure between 7:30am - 9:30am. Breakfast rate is $32.50 p/person. Have a great trip to Mt Cook! Reservations

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    Asked about: Superior Twin Room with Mountain View • Answered on August 15, 2021
  • Hi we are looking at staying at the Hermitage for two nights from the 10/9 and the 11/9/2020,have you any deals going dinner and breakfast included,we have stayed at the Hermitage a few times over the years dating back to 1970, yes we are old but love your Hotel,thankyou

    Hi, thanks for your query. We have a bed and breakfast special running through September. Please speak to us directly for the rates as we cannot do this offer through here.

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    Answered on August 17, 2020
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
Restaurants & cafes
  • Restaurant Alpine Restaurant
    0 miles
  • Restaurant Panorama Room
    0 miles
  • Cafe/Bar Sir Edmund Hillary Centre
    0 miles
  • Cafe/Bar Snowline Bar
    0 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Are you missing any information about this area?
Brilliant!
Amenities of The Hermitage Hotel Mt Cook Great facilities! Review score, 8.2

Most popular amenities

Free parking
Free WiFi
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Activities
  • Happy hour
  • Walking tours Additional charge
  • Movie nights Additional charge
  • Hiking Off-site Additional charge
  • Playground
Food & Drink
  • Coffee house on site
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Free public parking is available on site (reservation is not possible).
  • Accessible parking
  • Street parking
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out Additional charge
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • 24-hour security
General
  • Shuttle service
  • Convenience store on site
  • Shuttle service (free)
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Languages Spoken
  • German
  • English
  • French
  • Japanese
  • Chinese
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules The Hermitage Hotel Mt Cook takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 15 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib by request
Free
4+ years
Extra bed by request
NZD 26 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Eftpos American Express The Hermitage Hotel Mt Cook accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

You must show a valid photo ID upon check in.

Please note for bookings of 4 or more rooms, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.

The Hermitage, Aoraki/Mount Cook will require all guests to have a COVID-19 vaccination certificate from 15th December 2021. We will be unable to provide accommodations, food and beverage or activities to those who do not have a COVID-19 vaccination certificate. Please note we will require all guests dining with us to have a COVID-19 Vaccination Certificate from the 3rd December, which is when the COVID-19 protection framework is implemented.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

FAQs about The Hermitage Hotel Mt Cook

  • Room options at The Hermitage Hotel Mt Cook include:

    • Twin/Double
    • Family
    • Twin
    • Double

  • The prices at The Hermitage Hotel Mt Cook may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at The Hermitage Hotel Mt Cook is from 3:00 PM, and check-out is until 10:00 AM.

  • The Hermitage Hotel Mt Cook is 2,150 feet from the center of Mount Cook Village.

  • The following parking options are available to guests staying at The Hermitage Hotel Mt Cook (subject to availability):

    • Parking on site
    • Parking
    • Street parking
    • Accessible parking
    • Free parking

  • Yes, The Hermitage Hotel Mt Cook is popular with guests booking family stays.

  • The Hermitage Hotel Mt Cook offers the following activities/services (charges may apply):

    • Hiking
    • Playground
    • Walking tours
    • Movie nights
    • Happy hour