Hotel The Hermitage Hotel Mt Cook
89 Terrace Road, 7999 Mount Cook Village, New Zealand – Excellent location – show map
Excellent location – rated 9.5/10! (score from 4419 reviews)
Real guests • Real stays • Real opinions
The view was absolutely fantastic -- we could tell the bed itself was usually two twin beds pushed together since there was a ridge in the middle. The pillows were great, but the bed wasn't super comfy. I'd expect a bit nicer of a bed for the price. We also noticed that the hallway light illuminated the room when it was nighttime and my partner, who struggles with waking up from things like this, needed to wear the eye mask I brought (luckily we brought one!). The hotel staff were absolutely wonderful as well.
CanadaLocation ok but many things were too long in the warming area and were too hard eg bacon
New ZealandGreat destination and outstanding staff. Very enjoyable stay.
New ZealandWow! Wow! Wow! This place was like staying inside a postcard view. Exceptional service as we had a group of 8 people cycling the A2O and nothing was a problem for the staff. A World Class Hotel and venue to start your A2O journey.
New ZealandI asked for a room with a good view of Aoraki Mt Cook. Worth every cent. An amazing experience.
New ZealandI really enjoyed the glacier explorer experience during my stay in the hotel. I booked a room with a view of Mt Cook which might not be the perfect view within this hotel. The breakfast exceeded my expectations and is so delicious. The service in the buffet is also amazing. I would definitely go back again to try other trips provided in the hotel next time.
New ZealandA room with a view to die for! Helpful and friendly staff who create an atmosphere that encourages guests to mingle and speak to each other. Food good.
New ZealandThe view of the mountains from the premium rooms. The comfortable beds and the good facilities.
New ZealandCustomer service was excellent. The facilities in our room were awesome! I personally loved the coffee capsule machine in the room with complimentary capsules.
New ZealandExceptional! The view from the room is absolutely stunning! We will definitely go back again.
New Zealand
- What guests loved the most:
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Emily
Canada
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Mclaughlan
New Zealand
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Chris
New Zealand
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Wendy
New Zealand
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Sue72
New Zealand
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Xun
New Zealand
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Leonie
New Zealand
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Julie
New Zealand
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Kok
New Zealand
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J
New Zealand
Set in Mount Cook National Park, The Hermitage Hotel features a range of rooms and suites all offering majestic mountain views, and most with views of Mount Cook. Guests can enjoy a range of onsite dining and bars, and free WiFi is offered in the Snowline Lounge and Sir Edmund Hillary Cafe.
All rooms feature an private bathroom including a shower, free toiletries and hairdryer. Some rooms offer a bath tub. Also included in each room is a satellite flat-screen TV, refrigerator and tea and coffee making facilities. In-room WiFi is available for an additional charge.
The Hermitage Hotel is located adjacent to Sir Edmund Hillary Alpine Center and just 1,150 feet from Aoraki Mount Cook National Park Visitor Center. Lake Tekapo is 65 mi away and Twizel is 40 mi away.
Guests enjoy free private onsite parking. Other facilities offered at the hotel include a 24-hour reception and a tour desk to organize local activities for you. There are also business facilities, laundry services.
The Snowline Lounge looks out over the spectacular Mount Cook, and is ideal for a cocktail by the log fire. For a quick snack the Sir Edmund Hillary Cafe & Bar offers a range of on-the-go or eat in treats. Reservations are recommended for The Alpine Restaurant, which is open daily serving buffet breakfast, lunch and dinner. The Panorama Room is the hotel's signature à la carte restaurant, with a focus on local ingredients. Reservations are essential for dining at The Panorama Room.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 8.1 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Top Location: Highly rated by recent guests (9.5)
Free parking available at the hotel
| Sleeps | Room Type | |||
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| Max adults: 2 |
Standard King or Twin Room
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| Max adults: 2 |
Standard Mount Cook View Queen Room
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| Max adults: 4. Max children: 2 |
Superior Twin Room with Mountain View
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| Max adults: 4. Max children: 2 |
Premium Twin Room with Mountain view
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| Max adults: 4 |
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| Max adults: 2 |
Deluxe Double Room
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| Max adults: 2 |
Standard King Room
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- Guests liked the view
- Some guests said the WiFi could be improved
- Some guests said the room amenities could be improved
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- Guests said the beds were comfortable
- Some guests said the rooms were noisy
- Some guests said in-room temperature could be improved
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- Some guests said extra charges may apply
- Some guests felt the quality wasn't good enough for the amount paid
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- Guests liked the view
- Guests recommend this area for sightseeing
See what guests loved the most:
-
Emily
Canada“The view was absolutely fantastic -- we could tell the bed itself was usually two twin beds pushed together since there was a ridge in the middle. The pillows were great, but the bed wasn't super comfy. I'd expect a bit nicer of a bed for the price. We also noticed that the hallway light illuminated the room when it was nighttime and my partner, who struggles with waking up from things like this, needed to wear the eye mask I brought (luckily we brought one!). The hotel staff were absolutely wonderful as well.” Read more
-
Mclaughlan
New Zealand“Location ok but many things were too long in the warming area and were too hard eg bacon”
-
Chris
New Zealand
“Great destination and outstanding staff. Very enjoyable stay. ”
-
Wendy
New Zealand
“Wow! Wow! Wow! This place was like staying inside a postcard view. Exceptional service as we had a group of 8 people cycling the A2O and nothing was a problem for the staff. A World Class Hotel and venue to start your A2O journey.”
-
Sue72
New Zealand
“I asked for a room with a good view of Aoraki Mt Cook. Worth every cent. An amazing experience.”
-
Xun
New Zealand
“I really enjoyed the glacier explorer experience during my stay in the hotel. I booked a room with a view of Mt Cook which might not be the perfect view within this hotel. The breakfast exceeded my expectations and is so delicious. The service in the buffet is also amazing. I would definitely go back again to try other trips provided in the hotel next time.” Read more
-
Leonie
New Zealand
“A room with a view to die for! Helpful and friendly staff who create an atmosphere that encourages guests to mingle and speak to each other. Food good.”
-
Julie
New Zealand
“The view of the mountains from the premium rooms. The comfortable beds and the good facilities.”
-
Kok
New Zealand
“Customer service was excellent. The facilities in our room were awesome! I personally loved the coffee capsule machine in the room with complimentary capsules. ”
-
J
New Zealand
“Exceptional! The view from the room is absolutely stunning! We will definitely go back again. ”
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About The Hermitage Hotel Mt Cook
Welcoming Booking.com guests since Dec 28, 2016
We speak your language
Thanks! You'll receive an email as soon as the property answers your question.
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Restaurant Alpine Restaurant0 miles
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Restaurant Panorama Room0 miles
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Cafe/Bar Sir Edmund Hillary Centre0 miles
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Cafe/Bar Snowline Bar0 miles
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
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Retry4 reasons to choose The Hermitage Hotel Mt Cook
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
Amenities of The Hermitage Hotel Mt Cook
Great facilities! Review score, 8.2
Most popular amenities
Outdoors
- Outdoor furniture
- Sun deck
- Terrace
- Garden
Services & Extras
- Tickets to shows/attractions Additional charge
Pets
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Pets are not allowed.
Activities
- Happy hour
- Walking tours Additional charge
- Movie nights Additional charge
- Hiking Off-site Additional charge
- Playground
Food & Drink
- On-site coffee shop
- Chocolate/Cookies Additional charge
- Fruit Additional charge
- Bottle of water Additional charge
- Wine/Champagne Additional charge
- Kid-friendly buffet
- Special diet meals (on request)
- Snack bar
- Bar
- Restaurant
Internet
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Free! WiFi is available in the hotel rooms and is free of charge.
Parking
- Accessible parking
- Street parking
Free! Free public parking is possible on site (reservation is not possible).
Front Desk Services
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Ticket service
- Tour desk
- Currency exchange
- Express check-in/out Additional charge
- 24-hour front desk
Entertainment & Family Services
- Outdoor play equipment for kids
Cleaning Services
- Daily housekeeping
Business Facilities
- Fax/Photocopying Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- Smoke alarms
- 24-hour security
General
- Shuttle service
- Convenience store (on site)
- Shuttle service (free)
- Designated smoking area
- Smoke-free property
- Heating
- Packed lunches
- Soundproof rooms
- Gift shop
- Elevator
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers Additional charge
Accessibility
- Lowered sink
- Toilet with grab rails
- Wheelchair accessible
Languages Spoken
- German
- English
- French
- Japanese
- Chinese
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RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
These are the steps this property has taken to provide more sustainable and eco-friendly travel:
- Option to opt out of daily room cleaning
- Option to reuse towels
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 15 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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Free |
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Extra bed by request
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NZD 26 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
The Hermitage Hotel Mt Cook accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note for bookings of 4 or more rooms, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
FAQs about The Hermitage Hotel Mt Cook
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The Hermitage Hotel Mt Cook is 2,150 feet from the center of Mount Cook Village.
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Room options at The Hermitage Hotel Mt Cook include:
- Twin/Double
- Family
- Twin
- Double
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Yes, The Hermitage Hotel Mt Cook is popular with guests booking family stays.
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Check-in at The Hermitage Hotel Mt Cook is from 3:00 PM, and check-out is until 10:00 AM.
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The following parking options are available to guests staying at The Hermitage Hotel Mt Cook (subject to availability):
- On-site parking
- Parking
- Street parking
- Accessible parking
- Free parking
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The Hermitage Hotel Mt Cook offers the following activities/services (charges may apply):
- Hiking
- Playground
- Walking tours
- Movie nights
- Happy hour
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The prices at The Hermitage Hotel Mt Cook may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
