Featuring free WiFi, The Metrotel offers accommodations in New Plymouth. Free private parking is available on site.

Each room at this motel is air conditioned and is equipped with a flat-screen TV with satellite channels. You will find a kettle in the room. All rooms are equipped with a private bathroom fitted with a shower. For your comfort, you will find free toiletries and a hairdryer.

There is dry cleaning services at the property.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

We speak your language!

The Metrotel has been welcoming Booking.com guests since Apr 3, 2017

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Top Location: Highly rated by recent guests (9.7)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

Lock in a great price for your upcoming stay

Get instant confirmation with FREE cancellation on most rooms!

Availability

When would you like to stay at The Metrotel?

Check-in date
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Approximate prices for a 1-night stay
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Sleeps Accommodation Type Price
Max adults: 2
Studio
  • 2 twin beds
or
  • 1 king bed
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Max adults: 2
Studio - Disability Access
  • 2 twin beds
or
  • 1 king bed
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Max adults: 4. Max children: 2
Standard Family Room
  • 2 king beds
or
  • 4 twin beds
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Max adults: 4. Max children: 2
Family Room with Balcony
  • 4 twin beds
or
  • 2 king beds
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Max adults: 2
Queen Studio
  • 1 queen bed
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6 properties in New Plymouth like The Metrotel were booked in the last 12 hours

4 reasons to choose The Metrotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About The Metrotel

Welcoming Booking.com guests since Apr 3, 2017

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Are the rooms soundproofed

    All the rooms have double glazed windows, which definitely reduce most of the noise. As we are located right in the town center, street side of the building might be a little bit noisy for light sleeper on Friday and Saturday night. However, we have other rooms at the back side of the building and they are very quiet and perfect for light sleeper. Hope that helps. Kind regards, Rajeev Dahiya Motel Manager The Metrotel, New Plymouth


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    Asked about: Queen Studio • Answered on November 12, 2019
  • The 2 twin beds, what size are the twin beds

    HI there, The Twin beds are king singles. Thanks


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    Asked about: Studio • Answered on December 5, 2019
  • We have a wee well behaved maltese dog. He doesnt shed and is not smelly. Is he allowed?

    Sorry, We have no dog policy.


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    Answered on December 12, 2019
  • For the Family Room - can we have a bed configuration of 1x Double Bed and 2 x Single Beds? We are a family of 2 parents with 2 children.

    Hi there, We can definitely organise 1 King & 2 Singles for our Family rooms. Kind regards The Metrotel


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    Asked about: Standard Family Room • Answered on June 1, 2020
  • Hi. Can we be sure of a parking space, arriving late afternoon on a Saturday? Thanks

    Hi there, Thank you for your inquiry. We do have have car parking available on site. However, We don't allocate it to rooms. Its first come, first served basis. Parking is a bit tight cause of AmeriCARna event. Please see our reception staff for assistance. We look forward to welcoming you. Kind regards, The Metrotel Team!


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    Answered on February 21, 2020
  • Can you offer secure parking?

    Hi there, We have onsite parking available which id first come first served basis, All the parking area is covered by security cameras. Thank you


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    Answered on June 4, 2020
  • What time is check in and check out.... is it possible we can check in early morning

    Hi there, We guarantee 3 pm check in. However, if we have a same category room vacant you are more than welcome to check in early.


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    Answered on November 8, 2019
  • Hi, do you have sky tv ?

    We sure do! - You will find a wide variety of both Freeview and Sky Tv channels on all our televisions here at The Metrotel.


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    Answered on July 17, 2021
  • We are a family grandmother daughter and two older grandchildren do you have a room that we would not all be sleeping in the same room prefably the grandmother a room of her own 22nd April for three nights

    Dear Guest, Thank you for the inquiry. We do have 2 bedroom studio units and Two bedroom Mezzanine units available. These units can accommodate up to 5 people max with a roll away bed. Please let us know if we can be any assistance. Regards, Rajeev


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    Answered on April 14, 2021
  • Hi, Which room is the one showing have two stairs in your profile picture? Are they all gone? Cheers, Shasha

    Hi Shasha, I am guessing you are wanting to know about our 2 bedroom Mezzanine units. The internal staircase connects leaving area to the mezzanine level. Please let us know if we can be any further assistance. Thank you Rajeev The Metrotel


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    Answered on November 24, 2020
  • Are there washer/dryers in any of the rooms or is there a laundry on the premises?

    Our rooms don't have laundry facilities, However we do have a guest laundry on site. Wash ( $4 including detergent ) and $4 for Dryer Thanks


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    Answered on November 19, 2019
  • Are we allowed to cook Paua in the room?

    Hi, Our Studio & Mezzanine rooms have kitchen facilities for our guests to use. Cooking can be done with the provided facilities. However, please note its not a full size kitchen, as does not have a oven and utensils supply is limited. Thank you


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    Answered on February 5, 2021
  • I wondered if there is a view from he balcony ?. As well are there any studios with connecting doors? Thanks

    All are rooms are equipped with a balcony, which are either facing the vibrant street or a calm car park. Also, we do provide interconnecting studio rooms.


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    Asked about: Studio • Answered on April 2, 2021
  • do you consider monthly or even 6 monthly accommodation requests

    We have hosted guests on monthly basis, Please contact property for further assistance as need more information.


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    Answered on December 17, 2020
  • Does it have gym

    We provide free of charge gym access cards to our Guests. Gym facility is near by and It's open 24 x 7.


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    Answered on September 7, 2020
  • I’m 17 and wanting to book a room! Can I do so?

    HI there, Sorry to inform you but all guests under the age of 18 must be accompanied by a responsible adult such as a parent, guardian or other adult who has parental rights and responsibilities for the under 18 year old guest. Thank you The Metrotel Motel


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    Asked about: Studio - Disability Access • Answered on December 8, 2019
  • Is smoking allowed on the balcony?

    Smoking is allowed on the balcony as long as the Ranchslider is closed. There will be charges for any smoke smell in the room.


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    Asked about: Studio • Answered on November 1, 2019
  • Do you offer late check in? Would aim at arrive by 10pm

    Yes we do offer late check in. You can check in at any time after 3:00 PM.


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    Answered on May 14, 2021
  • Hello, Does the family room have seperate sleeping areas? I’m looking for two beds not in the same area need some privacy from son 4 Tuesday

    Hi! Our standard family room has two separate bedrooms, which could be closed off with a sliding door, for some more privacy.


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    Answered on April 23, 2021
  • For the standard family room no balcony, can we add an extra person? There’s 5 adults in total. Cheers Simon

    Hi Simon, Certainly, you can add an extra person to 2 bedroom unit. However, you need to request a roll away bed for extra person. It would be extra $35 for roll away bed. Thank you Rajeev


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    Asked about: Standard Family Room • Answered on October 14, 2020
Area Info *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Pukekura Park
    0.3 miles
  • Len Lye Centre
    0.3 miles
  • Govett Brewster Art Gallery
    0.3 miles
  • TSB Stadium
    0.8 miles
  • Brooklands Zoo
    0.9 miles
  • Yarrow Stadium
    1.1 miles
  • Port Taranaki
    2.3 miles
  • Te Rewa Rewa Bridge
    2.4 miles
  • Paritutu Rock
    2.8 miles
  • Pukeiti Rhododendron Park
    5 miles
Restaurants & cafes
  • Restaurant Portofino Restaurante
    0 miles
  • Cafe/Bar Frederics Resetaurant/ Bar
    0.2 miles
  • Restaurant Salt Restaurant
    0.3 miles
Natural Beauty
  • Lake Lake Rotomanu
    2.9 miles
  • Lake Lake Mangamahoe
    7.5 miles
  • Mountain The Wind Wand
    0.3 miles
  • Ocean/Sea Tasman Sea
    0.3 miles
  • Mountain Len Lye Centre
    0.3 miles
Beaches in the Neighborhood
  • Fitzroy Beach
    3,950 feet
  • Ngamotu Beach
    1.7 miles
  • Bell Block Beach
    2.6 miles
  • Back Beach
    2.9 miles
How to get to The Metrotel from New Plymouth Airport
    Car
    Free parking is available.
Are you missing any information about this area?
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Amenities of The Metrotel Great facilities! Review score, 9.5
Outdoors
  • Outdoor furniture
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Street parking
  • Secure parking
Services
  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Fax/Photocopying Additional charge
  • Express check-in/out
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
General
  • Air conditioning
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Languages Spoken
  • English
Missing some info?
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules The Metrotel takes special requests – add in the next step!

Check-in

3:00 PM - 8:30 PM

Check-out

8:00 AM - 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of NZD 200 is required on arrival. That's about 135.14USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 year
Crib by request
NZD 20 per child, per night
Extra bed by request
NZD 35 per child, per night
2+ years
Extra bed by request
NZD 35 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Eftpos American Express The Metrotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 2% charge when you pay with a Visa or MasterCard credit card and a 3% charge when you pay with an American Express credit card.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Please inform The Metrotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of NZD 200 is required on arrival. That's about 135.14USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Metrotel

  • The Metrotel is 1,800 feet from the center of New Plymouth.

  • Check-in at The Metrotel is from 3:00 PM, and check-out is until 10:00 AM.

  • Room options at The Metrotel include:

    • Studio
    • Family

  • From the nearest airport, you can get to The Metrotel by:

    • Car 15min

  • The prices at The Metrotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The following parking options are available to guests staying at The Metrotel (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Secure parking
    • Street parking
    • Accessible parking
    • Free parking

  • The Metrotel offers the following activities/services (charges may apply):