The Metrotel
Gill Street 22, 4310 New Plymouth, New Zealand – Excellent location – show map
Excellent location – rated 9.7/10! (score from 1198 reviews)
Real guests • Real stays • Real opinions
Friendly staff, clean facilities. Room was comfortable and had all you needed. Location was great with the waterfront one street away.

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Featuring free WiFi, The Metrotel offers accommodations in New Plymouth. Free private parking is available on site. Each room at this motel is air conditioned and is equipped with a flat-screen TV with satellite channels. You will find a kettle in the room. All rooms are equipped with a private bathroom fitted with a shower. For your comfort, you will find free toiletries and a hairdryer. There is dry cleaning services at the property.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
The Metrotel has been welcoming Booking.com guests since Apr 3, 2017- Free parking
- Free WiFi
- Family rooms
- Non-smoking rooms
- Facilities for disabled guests

Categories:
See what guests loved the most:
- Roisin
New Zealand
“Friendly staff, clean facilities. Room was comfortable and had all you needed. Location was great with the waterfront one street away.” - Brian
United States of America
“Good location with grocery store and restaurants near by. On site parking.” - Chris
New Zealand
“Fabulous, central location. Friendly, helpful reception staff. Comfortable and immaculately clean accommodation.” - Ross
New Zealand
“well up to our expectations in all aspects, and enjoyed the Receptionists sense of humour.” - Fran
United States of America
“Nice, clean, spacious room in an excellent location, with parking.” - Kristen
United States of America
“convenient location to a walk along the ocean and to restaurants.” - Joyce
New Zealand
“Really brand new and clean room, elegant design unit, prompt service, and new changes for towels, kitchen cloth etc.. everyday.” - Mark_n_cheryl
Australia
“Great staff, perfect location, comfy bed, modern spacious bathroom, milk provided, larger fridge” - James
United States of America
“location, spaciousness and super comfortable bed. excellent coffee as well” - Annie
New Zealand
“Warm, friendly welcome on arrival. Room warm, modern and comfortable. Great having full sized fridge. Location and free parking great. Staff went over and above to call when we left phone charger behind and happy to post to us. Will DEFINITELY...”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
Are the rooms soundproofed
All the rooms have double glazed windows, which definitely reduce most of the noise. As we are located right in the town center, street side of the bu..Answered on 12 November 2019The 2 twin beds, what size are the twin beds
HI there, The Twin beds are king singles. ThanksAnswered on 5 December 2019We have a wee well behaved maltese dog. He doesnt shed and is not smelly. Is he allowed?
Sorry, We have no dog policy.Answered on 12 December 2019Do you offer bike storage free of charge?
Hello, Yes we have a lockable storage room that we can store your bikes in. Thank youAnswered on 13 March 2023Hi there, I see this is the price for 2 adults, what would be the price to add a 2 year old on?
Please check rates on booking comAnswered on 18 December 2021Ok when I select a family room it only gives me an option of 4 single beds or 2 double beds to sleep 4. I need a double bed and 2 singles please.
Hi, You can mention it in the notes and we will ensure it gets done. Thank you.Answered on 29 August 2022- Still looking?
Area info *
Amenities of The MetrotelGreat facilities! Review score, 9.4
- Free parking
- Free WiFi
- Family rooms
- Non-smoking rooms
- Facilities for disabled guests
- Toilet paper
- Towels
- Bathtub or shower
- Private Bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Wardrobe or closet
- Alarm clock
- Outdoor furniture
- Cleaning products
- Toaster
- Kitchenware
- Electric kettle
- Microwave
- Refrigerator
- Kitchenette
- Socket near the bed
- Clothes rack
- Bicycle rentalAdditional charge
- Sitting area
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Street parking
- Accessible parking
- Daily housekeeping
- Concierge
- Baggage storage
- Fax/PhotocopyingAdditional charge
- Express check-in/out
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Invoice provided
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Key access
- 24-hour security
- Air conditioning
- Heating
- Carpeted
- Elevator
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
- English
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 6 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cash
The Metrotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform The Metrotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about The Metrotel
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Check-in at The Metrotel is from 2:00 PM, and check-out is until 10:00 AM.
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The Metrotel is 1,800 feet from the center of New Plymouth. All distances are measured in straight lines. Actual travel distances may vary.
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Room options at The Metrotel include:
- Studio
- Family
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The prices at The Metrotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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The Metrotel offers the following activities/services (charges may apply):
- Bicycle rental