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Featuring free WiFi, The Metrotel offers accommodations in New Plymouth. Free private parking is available on site. Each room at this motel is air conditioned and is equipped with a flat-screen TV with satellite channels. You will find a kettle in the room. All rooms are equipped with a private bathroom fitted with a shower. For your comfort, you will find free toiletries and a hairdryer. There is dry cleaning services at the property.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

The Metrotel has been welcoming guests since Apr 3, 2017

Property Highlights

Top Location: Highly rated by recent guests (9.7)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free Private Parking Available On Site

Loyal Customers

There are more repeat guests here than most other properties.

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Room Type
1 king bed
2 twin beds
1 king bed
2 twin beds
2 king beds
4 twin beds
2 king beds
4 twin beds
1 queen bed
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Travel Sustainable Level 1
This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews


Value for money
Free WiFi
Select topics to read reviews:

See what guests loved the most:

  • Roisin
    New ZealandNew Zealand
    Friendly staff, clean facilities. Room was comfortable and had all you needed. Location was great with the waterfront one street away.
  • Brian
    United States of AmericaUnited States of America
    Good location with grocery store and restaurants near by. On site parking.
  • Chris
    New ZealandNew Zealand
    Fabulous, central location. Friendly, helpful reception staff. Comfortable and immaculately clean accommodation.
  • Ross
    New ZealandNew Zealand
    well up to our expectations in all aspects, and enjoyed the Receptionists sense of humour.
  • Fran
    United States of AmericaUnited States of America
    Nice, clean, spacious room in an excellent location, with parking.
  • Kristen
    United States of AmericaUnited States of America
    convenient location to a walk along the ocean and to restaurants.
  • Joyce
    New ZealandNew Zealand
    Really brand new and clean room, elegant design unit, prompt service, and new changes for towels, kitchen cloth etc.. everyday.
  • Mark_n_cheryl
    Great staff, perfect location, comfy bed, modern spacious bathroom, milk provided, larger fridge
  • James
    United States of AmericaUnited States of America
    location, spaciousness and super comfortable bed. excellent coffee as well
  • Annie
    New ZealandNew Zealand
    Warm, friendly welcome on arrival. Room warm, modern and comfortable. Great having full sized fridge. Location and free parking great. Staff went over and above to call when we left phone charger behind and happy to post to us. Will DEFINITELY...

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Are the rooms soundproofed

    All the rooms have double glazed windows, which definitely reduce most of the noise. As we are located right in the town center, street side of the bu..
    Answered on 12 November 2019
  • The 2 twin beds, what size are the twin beds

    HI there, The Twin beds are king singles. Thanks
    Answered on 5 December 2019
  • We have a wee well behaved maltese dog. He doesnt shed and is not smelly. Is he allowed?

    Sorry, We have no dog policy.
    Answered on 12 December 2019
  • Do you offer bike storage free of charge?

    Hello, Yes we have a lockable storage room that we can store your bikes in. Thank you
    Answered on 13 March 2023
  • Hi there, I see this is the price for 2 adults, what would be the price to add a 2 year old on?

    Please check rates on booking com
    Answered on 18 December 2021
  • Ok when I select a family room it only gives me an option of 4 single beds or 2 double beds to sleep 4. I need a double bed and 2 singles please.

    Hi, You can mention it in the notes and we will ensure it gets done. Thank you.
    Answered on 29 August 2022
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Area info *

Amenities of The Metrotel
Great facilities! Review score, 9.4

Most popular amenities
  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
  • Wardrobe or closet
  • Alarm clock
  • Outdoor furniture
  • Cleaning products
  • Toaster
  • Kitchenware
  • Electric kettle
  • Microwave
  • Refrigerator
  • Kitchenette
Room Amenities
  • Socket near the bed
  • Clothes rack
  • Bicycle rental
    Additional charge
Living Area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
WiFi is available in the rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
  • Street parking
  • Accessible parking
  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Fax/Photocopying
    Additional charge
  • Express check-in/out
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Air conditioning
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages Spoken
  • English

House rules

The Metrotel takes special requests – add in the next step!


From 2:00 PM to 9:00 PM

Guests are required to show a photo ID and credit card at check-in


From 5:00 AM to 10:00 AM



Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
NZD 35 per child, per night
Crib upon request
NZD 20 per child, per night
2+ years
Extra bed upon request
NZD 35 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.

Mastercard Visa Eftpos American Express Cash The Metrotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that there is a 2% charge when you pay with a Visa or MasterCard credit card and a 3% charge when you pay with an American Express credit card. These fees will also apply to prepayments when a credit card is used.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Please inform The Metrotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Metrotel

  • Check-in at The Metrotel is from 2:00 PM, and check-out is until 10:00 AM.

  • The Metrotel is 1,800 feet from the center of New Plymouth. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Metrotel include:

    • Studio
    • Family

  • The prices at The Metrotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Metrotel offers the following activities/services (charges may apply):

    • Bicycle rental