Heartland Hotel Auckland Airport offers a free 24-hour airport shuttle service and air-conditioned rooms. Facilities include an outdoor swimming pool with spa pool. Heartland Hotel is located in the Airpark Business Center, 5 minutes’ drive from Auckland Airport and Butterfly Creek. Auckland city center is a 25-minute drive away. All rooms contain a refrigerator and tea/coffee making facilities. The private bathrooms include free toiletries and a hairdryer. Some rooms also have a kitchenette. The Lobby Bar serves a range of refreshing drinks and light meals. Alternatively, there are a number of restaurants and cafés within a 5-minute drive.

Heartland Hotel Auckland Airport has been welcoming Booking.com guests since Jul 5, 2010

Property Highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 twin bed
and
1 queen bed
1 king bed
1 king bed
and
2 queen beds
1 twin bed
and
1 queen bed
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Guest reviews
Categories:
Staff
9.0
Facilities
8.2
Cleanliness
8.6
Comfort
8.6
Value for money
7.9
Location
8.8
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Lea
    JapanJapan
    Shuttle service is excellent. Room was spacious, clean and the bed was comfy. Spa looked nice. Restaurant meal was good. Nice to have an iron and ironing board.
  • Calvin
    United States of AmericaUnited States of America
    Nice that there is a shuttle to the airport and that the airport is close. Everything was quite clean and the beds were very comfortable.
  • C
    Chris
    New ZealandNew Zealand
    Great that you can get picked up from airport straight out of customs...only waited 5 mins. They have their own shuttle which runs 24/7!!They rang us 10 minutes before the shuttle left in morning.
  • Mulholland
    New ZealandNew Zealand
    Very helpful staff, great location and great service
  • Cibele
    New ZealandNew Zealand
    I like the rooms was very comfortable, I like the gym was perfect to do a workout in the morning.
  • Sharon
    AustraliaAustralia
    Ideal location to airport and warehouse, countdown for bit of last minute shopping before flying out. Great room service at no extra charge. And onsite restaurant that is open late
  • Samantha
    United States of AmericaUnited States of America
    The room was very big and clean! The beds were comfortable and there are an abundance of towels and toiletries waiting for you. I ordered room service and the food was amazing! Abolutely loved the blackened chicken! Staff was very helpful. Best...
  • Carol
    New ZealandNew Zealand
    Convenient shuttle pick up and drop off service free of charge to domestic and international terminals. Clean, tidy, comfortable and great location.
  • Nicolosi
    United States of AmericaUnited States of America
    Bartender and front desk were customer friendly and responsive to questions. They made us feel comfortable and at home. The airport transport from the hotel was easy, accommodating and friendly.
  • Iren
    New ZealandNew Zealand
    Excellent shuttle service Friendly efficient check in and out Clean room, nice ,soft towels Comfy bed Improved restaurant Water pressure was low on the 3rd floor Air conditioner a bit loud Good for short airport stay

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

  • Can you leave your car there for 2 weeks?

    Hi there, yes you can.
    Answered on 8 August 2019

Hotel area info *

Restaurants
1 Restaurant On Site

  • The Runway Restaurant & Bar
    • Open for
      Breakfast • Dinner
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Amenities of Heartland Hotel Auckland Airport
Great facilities! Review score, 8.2

Most popular amenities
Outdoor swimming pool
Private Parking
Free WiFi
Airport shuttle (free)
Family rooms
Non-smoking rooms
Fitness center
24-hour front desk
Bar
Bathroom
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Electric kettle
  • Refrigerator
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs NZD 8 per day.
  • Accessible parking
Front Desk Services
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
General
  • Shuttle service
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • All ages welcome
  • Beach chairs/Loungers
  • Fenced pool
Spa
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • Hindi
  • Japanese
  • Korean
  • Chinese

Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Heartland Hotel Auckland Airport takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of NZD 100 is required on arrival. That's about 60.66USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Mastercard Visa Eftpos American Express Cash Heartland Hotel Auckland Airport accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that car parking is limited and subject to availability. If you are arriving by car, please contact Heartland Hotel Auckland Airport for more information using the contact details found on the booking confirmation.

Please note that there is a 1.5% charge when you pay with a credit card.

Free 24-hour airport shuttle service is available to all guests.
The shuttle leaves every 30 minutes on the hour and half hour, and runs on demand only.
Guests who require a pick up from the airport should phone 0800 404 204.
Pickup locations:
- Domestic - Door 7 (Jetstar end of the terminal)
- International - Door 5 (note International pickup location may change at short notice - please contact the hotel to confirm)

Please note that when booking 5 or more rooms, different policies and additional supplements may apply.

A damage deposit of NZD 100 is required on arrival. That's about 60.66USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Heartland Hotel Auckland Airport

  • Guests staying at Heartland Hotel Auckland Airport can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free

  • Check-in at Heartland Hotel Auckland Airport is from 2:00 PM, and check-out is until 10:00 AM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Heartland Hotel Auckland Airport has 1 restaurant:

    • The Runway Restaurant & Bar

  • Heartland Hotel Auckland Airport is 9.3 miles from the center of Auckland.

  • Heartland Hotel Auckland Airport offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Swimming pool
    • Fitness

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Heartland Hotel Auckland Airport on this page.

  • Room options at Heartland Hotel Auckland Airport include:

    • Suite
    • Studio
    • Family
    • Twin
    • Double
    • Quad
    • Apartment

  • The prices at Heartland Hotel Auckland Airport may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.