Stay in the heart of Auckland Excellent location – show map

Hotel Grand Windsor MGallery by Sofitel offers boutique, luxury accommodations in the heart of Auckland city. Located in the city's vibrant precinct, guests can enjoy nearby entertainment, retail and Auckland's scenic waterfront.

Built in 1928, Hotel Grand Windsor is a blend of old world elegance and modern amenities and cuisine. The nonsmoking property is positioned on Queen Street in the CBD near boutique stores, the Viaduct Basin and Sky City Tower.

Your room comes with a ‘Sofitel My bed’, Smart TV, complimentary high speed WiFi, a selection of Teas, Nespresso coffee machine with a range of capsules and complimentary bathroom amenities.

Breakfast is served at Cookes Restaurant and served a-la-carte style, featuring nourishing wholefoods. A 24-hour front desk and concierge service are available, as well as valet and self-parking rates.

This is our guests' favorite part of Auckland, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

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Hotel Grand Windsor MGallery by Sofitel has been welcoming Booking.com guests since Jul 8, 2009

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Located in the heart of Auckland, this hotel has an excellent location score of 9.4

Breakfast Info

Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet

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Availability

When would you like to stay at Hotel Grand Windsor MGallery by Sofitel?

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Sleeps Room Type Price
Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
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Max adults: 2. Max children: 1
Luxury Room
High floor
  • 1 king bed
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Max adults: 4. Max children: 3
The Windsor Suite
  • 2 twin beds and
  • 1 king bed
or
  • 2 king beds
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Max adults: 2. Max children: 1
Junior Suite
  • 1 queen bed
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Max adults: 2. Max children: 1
The Duchess Suite
High floor
  • 1 king bed
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7 properties in Auckland like Hotel Grand Windsor MGallery by Sofitel were booked in the last 12 hours

4 reasons to choose Hotel Grand Windsor MGallery by Sofitel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Hotel Grand Windsor MGallery by Sofitel

Welcoming Booking.com guests since Jul 8, 2009

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The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Which rooms offer two beds? Do all rooms have a walk in shower rather than an over-bath shower?

    When booking our superior king rooms we can offer twin beds if requested. All rooms have a shower, our property is a heritage building and doesn't support bath tubes.


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    Answered on November 18, 2019
  • Can the Grand Windsor arrange our pick-up from the airport to the hotel ?

    You can contact our concierge team through message here or over the phone at any time to arrange it.


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    Answered on November 24, 2019
  • Can you please advise if twin beds are available in the Luxury Rooms?

    Hi there, Luxury Room can only accommodate an extra rollaway bed. If you are looking for twin room, Superior King Room can be made in to twin, however please let us know in advance so that we can arrange it. Regards, The Grand Windsor Team


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    Answered on January 11, 2021
  • Hi, are there adjoining rooms we can book?

    Hi there, yes we do have interconnecting rooms.


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    Answered on August 9, 2021
  • Hi, is there a charge for the Concierge to collect from the airport? Or is it complimentary? 

    Thank you for your question. Unfortunately the hotel does not have airport transportation service, however we do provide third party option for that and price ranges will be varied base on your need.


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    Answered on February 14, 2021
  • how far from the airpot

    Without traffic, please expect 30 minutes to travel by taxi from the hotel to the airport. We highly suggest you to spare 1 hour for travelling in normal hours.


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    Answered on January 29, 2020
  • Hi there, I wondered how much the valet parking costs from check in to checkout Saturday to Sunday? kind regards Lisa

    Dear Lisa, Valet parking will be 50NZD per night and the service is required at least 20 minutes of notice. Thank you. The Grand Windsor Team


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    Answered on April 12, 2021
  • Is Parking Available

    We have two options for parking: self-parking or valet parking, which are both with a fee.


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    Answered on June 16, 2020
  • Hi there! Do you have any rooms with a bath instead of a shower, by any chance? Thank you!

    Our Luxury hotel has an amazing Decor at our Sauna and Bath(Hot Tub)which can be booked privately during your stay,hence no Bath in the rooms.


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    Answered on May 24, 2020
  • Are you 24 hour check in?

    Yes, our reception is open 24/7 for guests to check in


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    Answered on November 7, 2020
  • Hi, what are your parking charges. We have stayed before, but found the place quite hard to find. We would want to stay with our car at the hotel.

    Hi, We don't have parking on site but offer valet parking services for $50/night or an option of discounted public parking ($35/night) at Britomart Carpark. There's no need to book parking in advance, just let us know of your choice on arrival.


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    Answered on October 10, 2020
  • Is there a resort fee?

    We're a heritage boutique hotel on Auckland CBD.


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    Asked about: Luxury Room • Answered on November 18, 2019
  • Is the parking available at / near your hotel? Thank you. Lisa

    We offer valet parking at $50 per night, and self-parking within a 10-minute walk from the hotel at $35 per night.


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    Answered on February 23, 2020
  • Can we book breakfast included?

    We do have rates that are breakfast inclusive.


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    Answered on November 20, 2019
  • where are the goverment quarantine hotels auckland looking for nephew

    Unfortunately our hotel does not accept guest isolation bookings at the moment. Pls contact the Ministry of Health for a list of approved providers.


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    Answered on June 12, 2020
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Sky Tower
    0.2 miles
  • Queens Wharf
    0.2 miles
  • Auckland District Court
    0.2 miles
  • NIWA National Institute of Water and Atmospheric Research
    0.3 miles
  • Viaduct Harbor
    0.3 miles
  • SKYCITY Entertainment Group
    0.3 miles
  • National Maritime Museum
    0.3 miles
  • Auckland Art Gallery
    0.4 miles
  • Central City Library
    0.4 miles
  • Auckland High Court
    0.4 miles
Restaurants & cafes
  • Restaurant Sky City
    0.4 miles
Top attractions
  • Aotea Centre
    0.5 miles
  • Aotea Square
    0.5 miles
  • Auckland Town Hall
    0.6 miles
  • Auckland Domain
    1 miles
  • Auckland War Memorial Museum
    1.3 miles
  • Auckland Harbour Bridge
    1.5 miles
  • North Head Historic Reserve
    2.7 miles
  • Kelly Tarlton's Underwater World
    2.8 miles
  • Mount Smart Stadium
    5.6 miles
Natural Beauty
  • Ocean/Sea Hauraki
    0.2 miles
Beaches in the Neighborhood
  • Masefield Beach
    1.6 miles
  • Hamilton Beach Reserve
    1.7 miles
  • Sentinel Beach
    1.7 miles
  • Home Bay Beach
    1.9 miles
  • Devonport Beach
    1.9 miles
Closest Airports
  • Auckland Airport
    11.1 miles
Are you missing any information about this area?
Brilliant!
1 Restaurant On Site

    Cookes

    Open for: Breakfast

Amenities of Hotel Grand Windsor MGallery by Sofitel Great facilities! Review score, 8.9
Activities
  • Happy hour Additional charge
Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs NZD 35 per day.
  • Parking garage
  • Secure parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Health & Wellness Facilities
  • Fitness
  • Hot tub/Jacuzzi
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
  • Portuguese
  • Chinese
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Hotel Grand Windsor MGallery by Sofitel takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
Extra bed by request
NZD 55 per child, per night
3+ years
Extra bed by request
NZD 55 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB American Express Hotel Grand Windsor MGallery by Sofitel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that a valid photo ID and credit card are required on arrival. The credit card is required on arrival for which a pre-authorization will be required to cover any incidentals. Alternatively, a cash or Eftpos deposit of NZD$100 per day will be required as bond in addition the the total cost of your accommodations charges, with any extra refunded on departure.

All guests must sign the property's Terms of Stay.

Please note that there is a 2.50% charge when you pay with a credit card. Payments made by cash or Eftpos do not incur transaction fees.

Please note that a valid photo ID must be presented on check-in. A NZ drivers license, a valid foreign/local passport or a 18+ card are accepted only.

Please note that this property has a strict 'No Party Policy'.

Discounted parking is available nearby at Britomart Parking lot for NZD 35 per day (reservation is not needed). Please see the reception desk for a ticket. Please drop off your luggage to the hotel before going to the parking lot.

A surcharge applies for arrivals outside of check-in hours. All requests for late arrival are subject to confirmation by the property.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please inform Hotel Grand Windsor MGallery by Sofitel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Grand Windsor MGallery by Sofitel

  • Hotel Grand Windsor MGallery by Sofitel has 1 restaurant:

    • Cookes

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hotel Grand Windsor MGallery by Sofitel on this page.

  • Room options at Hotel Grand Windsor MGallery by Sofitel include:

    • Double
    • Suite
    • Family

  • Hotel Grand Windsor MGallery by Sofitel is 1,650 feet from the center of Auckland.

  • Hotel Grand Windsor MGallery by Sofitel offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Fitness
    • Happy hour

  • Guests staying at Hotel Grand Windsor MGallery by Sofitel can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • Buffet
    • À la carte

  • The following parking options are available to guests staying at Hotel Grand Windsor MGallery by Sofitel (subject to availability):

    • Parking
    • Secure parking
    • Parking garage

  • The prices at Hotel Grand Windsor MGallery by Sofitel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Hotel Grand Windsor MGallery by Sofitel is from 2:00 PM, and check-out is until 11:00 AM.