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Del Castillo Plaza Hotel Pucallpa

Jirón Independencia 550 - Plaza de Armas, 25001 Pucallpa, Peru – Excellent location – show map

Excellent location – rated 9.5/10! (score from 235 reviews)

Real guests • Real stays • Real opinions

8.8
Excellent
235 reviews

Location! The A/C was very good! Bring a blanket. There is only a sheet on the bed.

Tony United States of America

The breakfast was delicious. The staff were very kind, helpful and patient with the fact I speak little Spanish.

Rebecca United States of America

A beautiful room, helpful staff and great breakfast.

Mario United States of America

I’m rating this hotel exceptional because of Paola, the receptionist. This girl understands how a business should be run, she should be allowed full power of decision by the owner, she’s a gem. Dear Paola, I hope someday this hotel will be yours; your customer service skills, dedication and love are admirable. Thank you sweetheart. ❤️

Casandra United Kingdom

Excellent accommodation. Rooms are new clean and very well designed.

David United Kingdom

One of the place in Pucallpa you must go to visit.

Petros United States of America

My room had a great veiw, the staff is incredible, I really enjoy the time in the balcony.

Carmen Netherlands

Breakfast was so delicious and the attention was really quickly. The staff is so kind.

Rinat Russia

The location Is prime and the staff Is so friendly.

Jeffrey Greece

Good staff, everyone Is so kind. Delicious breakfast

Ciska Netherlands
8.8
Excellent
235 reviews
  • What guests loved the most:
  • “Location! The A/C was very good! Bring a blanket. There is only a sheet on the bed.”
    Tony Tony United States of America United States of America
  • “The breakfast was delicious. The staff were very kind, helpful and patient with the fact I speak little Spanish.”
    Rebecca Rebecca United States of America United States of America
  • “A beautiful room, helpful staff and great breakfast.”
    Mario Mario United States of America United States of America
  • “I’m rating this hotel exceptional because of Paola, the receptionist. This girl understands how a business should be run, she should be allowed full power of decision by the owner, she’s a gem.”
    Casandra Casandra United Kingdom United Kingdom
  • “Excellent accommodation. Rooms are new clean and very well designed.”
    David David United Kingdom United Kingdom
  • “One of the place in Pucallpa you must go to visit.”
    Petros Petros United States of America United States of America
  • “My room had a great veiw, the staff is incredible, I really enjoy the time in the balcony.”
    Carmen Carmen Netherlands Netherlands
  • “Breakfast was so delicious and the attention was really quickly. The staff is so kind.”
    Rinat Rinat Russia Russia
  • “The location Is prime and the staff Is so friendly.”
    Jeffrey Jeffrey Greece Greece
  • “Good staff, everyone Is so kind. Delicious breakfast”
    Ciska Ciska Netherlands Netherlands

Categories:

  • Staff 9.3
  • Facilities 8.7
  • Cleanliness 9.1
  • Comfort 9.0
  • Value for money 8.7
  • Location 9.5
  • Free WiFi 9.6
High score for Pucallpa

You're eligible for a Genius discount at Del Castillo Plaza Hotel Pucallpa! To save at this property, all you have to do is sign in.

Located in front of the main square, Del Castillo Plaza offers free Wi-Fi and Continental breakfast in Pucallpa. A regional restaurant and a business center are featured on site.

Providing a tranquil environment, the rooms in Del Castillo Plaza feature private bathrooms, flat-screen TVs and air conditioning.

Guests at Del Castillo Plaza are provided 24-hour front desk assistance. Room service is available and laundry services can be arranged upon request.

Del Castillo Plaza is 3.1 mi from the airport and 6.2 mi from Yarinacocha lake.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Del Castillo Plaza Hotel Pucallpa has been welcoming Booking.com guests since Aug 6, 2013

Show me more
Most popular amenities
Free WiFi
Airport shuttle (free)
Non-smoking rooms
Room service
Free parking
Facilities for disabled guests
Restaurant
Family rooms

Property Highlights

Top Location: Highly rated by recent guests (9.5)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American

FREE parking!

Loyal Customers

There are more repeat guests here than most other properties.

Saved to 214 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 twin bed
1 queen bed
4 full beds
1 queen bed
2 full beds
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.3
Facilities
8.7
Cleanliness
9.1
Comfort
9.0
Value for money
8.7
Location
9.5
Free WiFi
9.6
High score for Pucallpa

Select topics to read reviews:

See what guests loved the most:

  • Tony
    United States of AmericaUnited States of America
    “Location! The A/C was very good! Bring a blanket. There is only a sheet on the bed.”
  • R
    Rebecca
    United States of AmericaUnited States of America
    “The breakfast was delicious. The staff were very kind, helpful and patient with the fact I speak little Spanish.”
  • Mario
    United States of AmericaUnited States of America
    “A beautiful room, helpful staff and great breakfast.”
  • Casandra
    United KingdomUnited Kingdom
    “I’m rating this hotel exceptional because of Paola, the receptionist. This girl understands how a business should be run, she should be allowed full power of decision by the owner, she’s a gem. Dear Paola, I hope someday this hotel will be yours;...”
  • David
    United KingdomUnited Kingdom
    “Excellent accommodation. Rooms are new clean and very well designed.”
  • Petros
    United States of AmericaUnited States of America
    “One of the place in Pucallpa you must go to visit.”
  • Carmen
    NetherlandsNetherlands
    “My room had a great veiw, the staff is incredible, I really enjoy the time in the balcony.”
  • Rinat
    RussiaRussia
    “Breakfast was so delicious and the attention was really quickly. The staff is so kind.”
  • Jeffrey
    GreeceGreece
    “The location Is prime and the staff Is so friendly.”
  • Ciska
    NetherlandsNetherlands
    “Good staff, everyone Is so kind. Delicious breakfast”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • 1. Hay un costo extra si quiero ingresar a las 9am? 2. Tienen servicio de cuidado de equipaje? Si es así indicar si es gratuito
    Estimados Huéspedes, El Early checkin y el last checkout están sujetos a disponibilidad. El Hotel cuenta con un Storage y caja fuerte para la custodia de sus pertenencias, de manera gratuita.
    Answered on 11 October 2019
  • Hello, I have booked room for 1 at Dec for one night ..... I’m wondering if it is possible to get an airport pick up. I’ll be arriving from Lima on Star Peru, scheduled to land at 10.35 am. Do let me know. Thanks
    Good morning Thank you for your time in writing us. About your question, of course it is possible, since it is one of the services we included. Thanks again for sending your flight itinerary, see you soon. Best regards Nataly Diaz Front desk manager.
    Answered on 5 December 2019
  • If I stay at your hotel next week and again in April… Is it possible to leave my laptop in your safe whilst I go to the jungle for 4 weeks?
    Hi, of course we have a strict security system for the custody of valuables, and this service is guaranteed and for free. If you have any other doubt please just ask us. Best Regards Nicolle Arce Executive Director 961 638 070
    Answered on 12 March 2022
  • Hello, are the rooms or property 420 friendly? And is there a private bathroom?
    Dear Guest. Its a pleasure answer to your questions I want to inform that in peruvian legislation the use of cannabis is forbiden. And also tell you that in all our rooms there are a private bathrooms,. kind regards Nicolle Arce Executive Director
    Answered on 21 September 2021
  • tienen parqueadero para autos
    Contamos con un parqueadero en la entrada de nuestro hotel , que por su ubicación en el centro de la ciudad , es constantemente vigilada por la policía y serenazgo.
    Answered on 1 January 2021
Hotel area info *
1 Restaurant On Site

    Restaurant

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

Amenities of Del Castillo Plaza Hotel Pucallpa
Most popular amenities
Free WiFi
Airport shuttle (free)
Non-smoking rooms
Room service
Free parking
Facilities for disabled guests
Restaurant
Family rooms
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Themed dinners
    Additional charge
  • Walking tours
  • Movie nights
    Additional chargeOff-site
  • Bar crawls
    Additional charge
  • Fishing
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available at a location nearby (reservation is not needed).
  • Valet parking
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Executive lounge access
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Soundproof
  • Interconnecting room(s) available
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Fan
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
Languages Spoken
  • English
  • Spanish
  • Portuguese

House rules

Del Castillo Plaza Hotel Pucallpa takes special requests – add in the next step!

Check-in

From 1:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 12 years
Extra bed upon request
$20 per child, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card UnionPay debit card Discover JCB Diners Club American Express Del Castillo Plaza Hotel Pucallpa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Please inform Del Castillo Plaza Hotel Pucallpa of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Del Castillo Plaza Hotel Pucallpa

  • The prices at Del Castillo Plaza Hotel Pucallpa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Del Castillo Plaza Hotel Pucallpa is popular with guests booking family stays.

  • Guests staying at Del Castillo Plaza Hotel Pucallpa can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • American
    • À la carte

  • Del Castillo Plaza Hotel Pucallpa has 1 restaurant:

    • Restaurant

  • Room options at Del Castillo Plaza Hotel Pucallpa include:

    • Single
    • Double
    • Family
    • Suite
    • Twin

  • Del Castillo Plaza Hotel Pucallpa offers the following activities/services (charges may apply):

    • Massage
    • Fishing
    • Foot massage
    • Movie nights
    • Full-body massage
    • Back massage
    • Head massage
    • Bar crawls
    • Couples' massage
    • Themed dinners
    • Hand massage
    • Walking tours
    • Neck massage

  • Check-in at Del Castillo Plaza Hotel Pucallpa is from 1:00 PM, and check-out is until 12:00 PM.

  • Del Castillo Plaza Hotel Pucallpa is 350 feet from the center of Pucallpa.