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Tucked away in the impressive Colca Valley, this rustic-style inn features thermal baths, one of them being covered, the others being opened, all of them, nestled in a majestic landscape with a view of the Colca river and dominants mountains.
Rooms are styled with rustic walls in delicate pale olive shades, all of them having a view of the valley and the river. Each room has a small balcony or terrace where you can admire a splendid view. All rooms have modern private bathrooms.

A full American breakfast is served in the Restaurant; this one features panoramic windows with views of the valley and serves local specialties. There is also a small central iron-cast fireplace.

El Refugio is ideally located 1,650 feet from Chivay’s bus station.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Hotel El Refugio has been welcoming Booking.com guests since Jun 30, 2011

Property Highlights

Top Location: Highly rated by recent guests (9.0)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 queen bed
or
2 twin beds
1 twin bed
and
2 full beds
1 king bed
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hola! Como se va del centro de chivay o donde te dejan los tours hacia el hotel? Se puede ir caminando? es muy dificil? te llevan en auto? cuanto cuesta aproximadamente?
    Hola ! De la Plaza de Chivay al Hotel hay un lapso de tiempo de 6' aprox en auto y el costo de un taxi es de S/15.00 en promedio. Se puede caminar hacia el hotel pero es masomenos 30'
    Answered on 10 May 2022
  • Does the "Family Room With Balcony" have a large bed on the bottom floor, plus 2 beds on the top floor? We have 4 adults. Thanks! :) Rick
    Hola buenas noches. La habitación familiar tiene una cama de 3 plazas en el primer piso, en el segundo piso tiene 2 camas de 2 plazas
    Answered on 23 October 2022
Hotel area info *
1 Restaurant On Site

    Restaurant

    Food: Local, International

    Open for: Breakfast, Lunch, Dinner

Amenities of Hotel El Refugio
Bathroom
  • Toilet paper
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Wardrobe or closet
View
  • River view
  • Landmark view
  • Mountain view
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Activities
  • Ping-pong
  • Pool table
  • Game room
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
No internet access available.
Parking
Free private parking is available on site (reservation is needed).
    Front Desk Services
    • Invoice provided
    • Baggage storage
    • Tour desk
    Entertainment & Family Services
    • Board games/Puzzles
    Cleaning Services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Laundry
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • 24-hour security
    • Safe
    General
    • Shared lounge/TV area
    • Smoke-free property
    • Wake-up service
    • Hardwood or parquet floors
    • Heating
    • Packed lunches
    • Family rooms
    • Non-smoking rooms
    • Room service
    Accessibility
    • Upper floors accessible by stairs only
    Spa
    • Beach umbrellas
    Languages Spoken
    • English
    • Spanish
    Sustainability initiatives
    This property has taken steps to provide more sustainable and eco-friendly travel

    House rules

    Hotel El Refugio takes special requests – add in the next step!

    Check-in

    1:00 PM - 8:00 PM

    Guests are required to show a photo ID and credit card at check-in

    Check-out

    Until 11:00 AM

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 13 and above are considered adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Mastercard Visa Diners Club American Express Hotel El Refugio accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print

    Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 10%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption

    Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

    If foreign guests share a room with Peruvian guests, then the extra tax (IVA) must be paid.

    Children up to 7 years old can stay for free with their parents as long as they use existing bedding, no extra bed or breakfast included. Children from 8 to 12 years old can stay with their parents using the existing beds and paying the child rate, which does not include an additional bed, if it includes breakfast. Children 13 years and older are considered adults.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

    Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

    It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

    Please inform Hotel El Refugio of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Guests under the age of 18 can only check in with a parent or official guardian.

    FAQs about Hotel El Refugio

    • Hotel El Refugio is 1.7 miles from the center of Chivay.

    • The prices at Hotel El Refugio may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Hotel El Refugio offers the following activities/services (charges may apply):

      • Pool table
      • Game room
      • Ping-pong

    • Yes, Hotel El Refugio is popular with guests booking family stays.

    • Check-in at Hotel El Refugio is from 1:00 PM, and check-out is until 11:00 AM.

    • Room options at Hotel El Refugio include:

      • Family
      • Twin
      • Triple
      • Suite

    • Hotel El Refugio has 1 restaurant:

      • Restaurant

    • Guests staying at Hotel El Refugio can enjoy a highly-rated breakfast during their stay (guest review score: 6.9).

      Breakfast option(s) include:

      • American