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Hotel Hotel El Refugio
Putuco s/n (Carretera rural a Cabanaconde), Areq 01 Chivay, Peru – Great location - show map
After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
The quantity of food at the breakfast and dinner buffets was good, the room was spacious and comfortable with a nice environment surrounding it and the staff were very helpful and friendly. We enjoyed the hot spring pool and, although it was extremely cold, the big pool was refreshing on a hot afternoon.
Leah
United States of America
United States of AmericaVery nice views from the room, they provided 2 heaters therefore the room was warm and nice Hotel having its own thermal pool was great as well
Batu
Turkey
TurkeyEverything! It is paradise and the staff is simply WONDERFUL. I definitely recommend staying here and can’t wait to be back!
Ingrid
United States of America
United States of AmericaLarge comfortable room . Nicely decorated and a balcony with a wonderful view .loved the thermal pool could have relaxed in it all day . A lovely touch was the delivery of a hot water bottle and biscuits to your room
Siobhan
Ireland
IrelandCool and special location. Hot spring. Helpful personal.
Johannes
Germany
GermanyBreakfast was one of the best. Rooms can get pretty cold but the staff makes sure you stay warm without evening mentioning it. Perfect!
Martinus
Netherlands
NetherlandsBig and clean room. Private Spa. View on the river. Room with hot air. Suggested
Enrica
Italy
Italy- Amazing service, helpful and friendly (specially with the kids) - Room with view of the Colca river - Natural pool with hot stream - Breakfast buffet of top quality - Amazing location by the Colca river
Tomas
Germany
GermanyIt’s located in beautiful setting. Hot spring bath was amazing. Or though they say there is no WiFi in rooms we had it in ours ( extra bonus )
Kristne
United Kingdom
United KingdomThe room. The food was excellent. The view was incredible. The perfect place to stay.
Alexandra
Norway
Norway
Hotel El Refugio
8.7
Excellent
138 reviews
- What guests loved the most:
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Leah
United States of America
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Batu
Turkey
-
Ingrid
United States of America
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Siobhan
Ireland
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Johannes
Germany
-
Martinus
Netherlands
-
Enrica
Italy
-
Tomas
Germany
-
Kristne
United Kingdom
-
Alexandra
Norway
Categories:
Tucked away in the impressive Colca Valley, this rustic-style inn features thermal baths, one of them being covered, the others being opened, all of them, nestled in a majestic landscape with a view of the Colca river and dominants mountains.
Rooms are styled with rustic walls in delicate pale olive shades, all of them having a view of the valley and the river. Each room has a small balcony or terrace where you can admire a splendid view. All rooms have modern private bathrooms.
A full American breakfast is served in the Restaurant; this one features panoramic windows with views of the valley and serves local specialties. There is also a small central iron-cast fireplace.
El Refugio is ideally located 1,650 feet from Chivay’s bus station.
Couples in particular like the location – they rated it 9.0 for a two-person trip.
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Most popular amenities
Free parking
Bar
| Sleeps | Room Type | Price | ||
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| Max adults: 4 |
Family Room with Balcony
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| Max adults: 2. Max children: 2 |
Double Room with Two Double Beds
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| Max adults: 3. Max children: 2 |
Triple Room
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| Max adults: 2 |
Suite
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Categories:
See what guests loved the most:
-
Leah
United States of America“The quantity of food at the breakfast and dinner buffets was good, the room was spacious and comfortable with a nice environment surrounding it and the staff were very helpful and friendly. We enjoyed the hot spring pool and, although it was extremely cold, the big pool was refreshing on a hot afternoon.”
-
Batu
Turkey“Very nice views from the room, they provided 2 heaters therefore the room was warm and nice Hotel having its own thermal pool was great as well”
-
Ingrid
United States of America
“Everything! It is paradise and the staff is simply WONDERFUL. I definitely recommend staying here and can’t wait to be back! ”
-
Siobhan
Ireland“Large comfortable room . Nicely decorated and a balcony with a wonderful view .loved the thermal pool could have relaxed in it all day . A lovely touch was the delivery of a hot water bottle and biscuits to your room ”
-
Johannes
Germany“Cool and special location. Hot spring. Helpful personal.”
-
Martinus
Netherlands“Breakfast was one of the best. Rooms can get pretty cold but the staff makes sure you stay warm without evening mentioning it. Perfect!”
-
Enrica
Italy“Big and clean room. Private Spa. View on the river. Room with hot air. Suggested”
-
Tomas
Germany
“- Amazing service, helpful and friendly (specially with the kids) - Room with view of the Colca river - Natural pool with hot stream - Breakfast buffet of top quality - Amazing location by the Colca river”
-
Kristne
United Kingdom“It’s located in beautiful setting. Hot spring bath was amazing. Or though they say there is no WiFi in rooms we had it in ours ( extra bonus ) ”
-
Alexandra
Norway“The room. The food was excellent. The view was incredible. The perfect place to stay. ”
What's nearby
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Colca Canyon1.2 miles
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Bus Station1.4 miles
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Chivay Arena1.5 miles
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Main Square1.7 miles
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Our Lady of the Assumption Church1.7 miles
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Organic Products Market1.8 miles
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Craft Market1.8 miles
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Yanque2.4 miles
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Colca Archaeological Natural Museum3.6 miles
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La Calera Hot Spring3.6 miles
Restaurants & cafes
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Restaurant WITITI1.9 miles
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Restaurant URINSAYA3.1 miles
Natural Beauty
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Lake0 miles
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Mountain CAMPIÑA DEL COLCA0 miles
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River RIO COLCA0 miles
Closest Airports
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Rodríguez Ballón International Airport47.7 miles
*
All distances are measured in straight lines. Actual travel distances may vary.
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1 Restaurant On Site
Restaurant
Food: Local, International
Open for: Breakfast, Lunch, Dinner
4 reasons to choose Hotel El Refugio
Amenities of Hotel El Refugio
Outdoors
Pets
Pets are not allowed.
Activities
Food & Drink
Internet
No internet access available.
Parking
Free private parking is available on site (reservation is needed).
Front Desk Services
Entertainment & Family Services
Cleaning Services
Safety & security
General
Health & Wellness Facilities
Languages Spoken
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Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
These are the steps this property has taken to provide more sustainable and eco-friendly travel:
Waste
- The property makes efforts to reduce food waste
- Single-use plastic stirrers not used
- Single-use plastic straws not used
- Single-use plastic cups not used
- Single-use plastic cutlery/plates not used
Water
- Option to opt out of daily room cleaning
- Option to reuse towels
Energy and greenhouse gases
- Most food provided at the property is locally sourced
- Most lighting throughout property uses energy-efficient LED bulbs
Destination and community
- Tours and activities organized by local guides and businesses
Nature
- Wild (non-domesticated) animals are not displayed or interacted with while kept at the property, nor are they harvested, consumed, or sold.
- Green spaces like (rooftop) gardens at the property
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 11 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Hotel El Refugio accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
If foreign guests share a room with Peruvian guests, then the extra tax (IVA) must be paid.
Children up to and including 10 years old can stay for free with their parents but only using existing beds, in that case, it does NOT include breakfast for those children. Children older than 10 years old are required to pay a normal rate and can NOT stay for free within their parents' room.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
If foreign guests share a room with Peruvian guests, then the extra tax (IVA) must be paid.
Children up to and including 10 years old can stay for free with their parents but only using existing beds, in that case, it does NOT include breakfast for those children. Children older than 10 years old are required to pay a normal rate and can NOT stay for free within their parents' room.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.
Please inform Hotel El Refugio of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Hotel El Refugio
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Yes, Hotel El Refugio is popular with guests booking family stays.
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From the nearest airport, you can get to Hotel El Refugio by:
- Bus 4h
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Room options at Hotel El Refugio include:
- Family
- Twin
- Triple
- Suite
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Hotel El Refugio offers the following activities/services (charges may apply):
- Pool table
- Game room
- Ping-pong
- Fishing
- Hot spring bath
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Guests staying at Hotel El Refugio can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).
Breakfast option(s) include:
- American
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Hotel El Refugio is 1.7 miles from the center of Chivay.
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Hotel El Refugio has 1 restaurant:
- Restaurant
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Check-in at Hotel El Refugio is from 12:00 PM, and check-out is until 11:00 AM.
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The prices at Hotel El Refugio may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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The following parking options are available to guests staying at Hotel El Refugio (subject to availability):
- Parking on site
- Private Parking
- Parking
- Free parking
