Hotel JW Marriott El Convento Cusco

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

Esquina de la Calle Ruinas 432 y San Agustin , Cusco City Centre, 0000 Cusco, Peru – Excellent location – show map

Excellent location – rated 9.9/10! (score from 501 reviews)

Real guests • Real stays • Real opinions

9.5
Exceptional
501 reviews

the staff is super nice, friendly and professional. stayed in many hotels in peru but the staff here is the best. very well trained especially front desk

Marc Egypt

Beautiful facilities, perfect location and friendly staff. Plus, breakfast was delicious and varied… great way to start the day in amazing Cusco. Spa was great too.

Juliana Colombia

Great as always. 2nd stay at this hotel and again we were pleasantly surprised. Amazing help from front desk staff.

Matt_234 United States of America

In general everything. Front desk support was amazing. Two pisco sours provided each day was a nice treat.

Matthew United States of America

Hotel amenities, design, ambiance definitely exceeded our expectations - beautiful property with exceptional decor, large courtyard. Location of the hotel is perfect - just 5-7mins walking distance from central square with lots of local restaurants and shops. Staff at reception was extremely helpful and always willing to resolve any questions.

Anna United States of America

Everything about this Marriot was incredibly well-thought out and beyond expectations. From the entrance alone, my jaw dropped! Everything from the lobby to the room was so beautiful, even the hallways look like you're in a museum! All staff from lobby, to bellhop, to bar/restaurant were so kind and accommodating. They are so well-trained and professional. By far the best Marriot I have ever stayed in and probably one of the best hotels I've experienced in my whole life!

Joan United States of America

They are amazing. very helpful with everything. help me arrange the PCR test to go back to my country. the taxi to place i want to go. superb

Manda Indonesia

Fantastic service, beautiful & historic building, great food!

Norten France

Staff was amazing and very helpful! Location was great. The hotel was beautiful.

Arwa United Arab Emirates

We stayed in a room with a King bed, the bed was incredibly comfortable and we slept well. The food was fantastic and I highly recommend. We called the front desk and immediately had what we needed delivered to the room. We were able to spend time in the spa using the sauna, pool, and hot tub it was clean and comfortable.

Tracy United States of America
9.5
Exceptional
501 reviews
  • What guests loved the most:
  • “the staff is super nice, friendly and professional. stayed in many hotels in peru but the staff here is the best. very well trained especially front desk”
    Marc Marc Egypt Egypt
  • “Beautiful facilities, perfect location and friendly staff. Plus, breakfast was delicious and varied… great way to start the day in amazing Cusco. Spa was great too.”
    Juliana Juliana Colombia Colombia
  • “Great as always. 2nd stay at this hotel and again we were pleasantly surprised. Amazing help from front desk staff.”
    Matt_234 Matt_234 United States of America United States of America
  • “In general everything. Front desk support was amazing. Two pisco sours provided each day was a nice treat.”
    Matthew Matthew United States of America United States of America
  • “Hotel amenities, design, ambiance definitely exceeded our expectations - beautiful property with exceptional decor, large courtyard.”
    Anna Anna United States of America United States of America
  • “Everything about this Marriot was incredibly well-thought out and beyond expectations. From the entrance alone, my jaw dropped!”
    Joan Joan United States of America United States of America
  • “They are amazing. very helpful with everything. help me arrange the PCR test to go back to my country. the taxi to place i want to go. superb”
    Manda Manda Indonesia Indonesia
  • “Fantastic service, beautiful & historic building, great food!”
    Norten Norten France France
  • “Staff was amazing and very helpful! Location was great. The hotel was beautiful.”
    Arwa Arwa United Arab Emirates United Arab Emirates
  • “We stayed in a room with a King bed, the bed was incredibly comfortable and we slept well. The food was fantastic and I highly recommend.”
    Tracy Tracy United States of America United States of America

Categories:

  • Staff 9.7
  • Facilities 9.6
  • Cleanliness 9.7
  • Comfort 9.7
  • Value for money8.9
  • Location 9.9
  • Free WiFi9.1
High score for Cusco

Stay in the heart of Cusco – Excellent location – show map

The hotel features impressive interiors with antique exposed bricks, vaulted ceilings and sleek designer style furniture. Cusco’s cathedral and main square are only 3 blocks away.

JW Marriott El Convento Cusco has a charming Colonial courtyard with a sculpted stone arch with a decorative fountain in the center of the patio. On-site massage room and a souvenir gift shop are available. Free WiFi access is available in the common areas and in the rooms for an extra fee.

Rooms at JW Marriott El Convento Cusco are elegantly styled with parquet floors, upholstered chairs and dark wood fittings. Each room features a cable TV, a mini-bar and a private bathroom with a shower. Oxygen enriched rooms are available in all types of rooms.

JW Marriott Cusco has 2 on site restaurant Options. QESPI restaurant serves a variety of peruvian gourmet dishes in an elegant escenario, and bar QESPI offers international cuisine in a cozy setting. At the front desk guests can ask for advice on getting around the city.

In addition guests can enjoy several benefits brought by the destination fee, including spa vouchers, a historical tour of the hotel and daily buffet breakfasts. Complete details can be found in The Fine Print section below.

The hotel is located 0.8 mi from Velasco Astete Airport.

This is our guests' favorite part of Cusco, according to independent reviews.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

JW Marriott El Convento Cusco has been welcoming Booking.com guests since Dec 2, 2011
 Hotel chain/brand: JW Marriott Hotels & Resorts

Show me more

Most popular amenities

Free WiFi
Airport shuttle
Family rooms
Spa
Non-smoking rooms
Restaurant
Bar

Property Highlights

Located in the heart of Cusco, this hotel has an excellent location score of 9.9

Great Food: Meals here are highly recommended!

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

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Availability

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4 reasons to choose JW Marriott El Convento Cusco

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

9.5
Exceptional · 501 reviews
Read all reviews
Categories:
  • Staff 9.7
  • Facilities 9.6
  • Cleanliness 9.7
  • Comfort 9.7
  • Value for money8.9
  • Location 9.9
  • Free WiFi9.1
High score for Cusco

Select topics to read reviews:

See what guests loved the most:

  • Marc Egypt

    “the staff is super nice, friendly and professional. stayed in many hotels in peru but the staff here is the best. very well trained especially front desk”

  • Juliana Colombia

    “Beautiful facilities, perfect location and friendly staff. Plus, breakfast was delicious and varied… great way to start the day in amazing Cusco. Spa was great too.”

  • Matt_234 United States of America

    “Great as always. 2nd stay at this hotel and again we were pleasantly surprised. Amazing help from front desk staff.”

  • Matthew United States of America

    “In general everything. Front desk support was amazing. Two pisco sours provided each day was a nice treat.”

  • Anna United States of America

    “Hotel amenities, design, ambiance definitely exceeded our expectations - beautiful property with exceptional decor, large courtyard. Location of the hotel is perfect - just 5-7mins walking distance from central square with lots of local restaurants and shops. Staff at reception was extremely helpful and always willing to resolve any questions.”

  • Joan United States of America

    “Everything about this Marriot was incredibly well-thought out and beyond expectations. From the entrance alone, my jaw dropped! Everything from the lobby to the room was so beautiful, even the hallways look like you're in a museum! All staff from lobby, to bellhop, to bar/restaurant were so kind and accommodating. They are so well-trained and professional. By far the best Marriot I have ever stayed in and probably one of the best hotels I've experienced in my whole life!”

  • Manda Indonesia

    “They are amazing. very helpful with everything. help me arrange the PCR test to go back to my country. the taxi to place i want to go. superb”

  • Norten France

    “Fantastic service, beautiful & historic building, great food!”

  • Arwa United Arab Emirates

    “Staff was amazing and very helpful! Location was great. The hotel was beautiful.”

  • Tracy United States of America

    “We stayed in a room with a King bed, the bed was incredibly comfortable and we slept well. The food was fantastic and I highly recommend. We called the front desk and immediately had what we needed delivered to the room. We were able to spend time in the spa using the sauna, pool, and hot tub it was clean and comfortable.”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Hello, I will need to do a Covid pcr test before returning to my country. What options are available please. Thank you
    Dear Guest We have information about local clinics for the Covid Test, please write us frontdesk.cusco@marriott.com
    Answered on June 12, 2021
  • Do you have a room for a family of four or can you offer adjoining rooms? Need space for 2 adults and two teenage children.
    Dear Guest, Thank you for your question. We can offer to you adjoining rooms. Best regards!
    Asked about: Courtyard Terrace Room, Guest room, 1 King, Courtyard view • Answered on January 28, 2022
  • Is it possible to arrange a late check out? We will only arrive at 9pm the day before and would like to check out at 6pm the day after? Any fee?
    Dear Guest, The late check out is upon availability, you can see at check in time. Thank you
    Answered on June 12, 2021
  • Do you offer a laundry service?
    Good morning, Thank you for contact the JW Marriott Cusco. Absolutely! We offer laundry service with extra charges.
    Answered on October 27, 2021
  • Hello! I was wondering if you required vaccination or neg covid to stay at your hotel? Jan 21 and I received neg result require for travel into Peru
    Thank you for contact the JW Marriott El Convento Cusco. You could stay with us but you will not be able to go to our restaurant or our SPA. In that case, you could order Room Service. Best regards!
    Answered on January 22, 2022

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Santa Catalina Convent
    0.1 miles
  • Religious Art Museum
    0.1 miles
  • Holy Family Church
    0.1 miles
  • Hatun Rumiyoc
    0.1 miles
  • Cathedral of Cuzco
    0.1 miles
  • Cusco Main Square
    0.2 miles
  • Church of the Company
    0.2 miles
  • San Blas Church
    0.2 miles
  • Inka Museum
    0.2 miles
  • Santo Domingo Church
    0.2 miles
Restaurants & cafes
  • Restaurant Cicciolina
    0.1 miles
  • Restaurant Baco Food and Wine
    0.1 miles
  • Restaurant Le Solei
    0.1 miles
Top attractions
  • La Merced Church
    0.3 miles
  • Coricancha
    0.5 miles
  • Central Market
    0.5 miles
  • Qenko
    0.5 miles
  • Sacsayhuaman
    0.5 miles
  • San Pedro Train Station
    0.5 miles
  • Wanchaq Train Station
    0.8 miles
  • Central Bus Station
    1.4 miles
  • Pukapukara
    2.5 miles
Closest Airports
  • Alejandro Velasco Astete International Airport
    2.6 miles
How to get to JW Marriott El Convento Cusco from Alejandro Velasco Astete International Airport
    Car
    Taxi
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
2 Restaurants On Site

    Qespi Restaurant

    Food: Peruvian, Local, International

    Open for: Dinner

    Menu: À la carte

    Qespi Bar

    Food: Peruvian, Local, International

    Open for: Lunch, Dinner, High tea

    Menu: À la carte

Amenities of JW Marriott El Convento Cusco

Most popular amenities

Free WiFi
Airport shuttle
Family rooms
Spa
Non-smoking rooms
Restaurant
Bar
Outdoors
  • Outdoor furniture
  • Garden
Food & Drink
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in public areas and is free of charge.
Parking
No parking available.
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Concierge
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Safe
General
  • Airport shuttle (additional charge)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
Health & Wellness Facilities
  • Full-body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Couples' massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Sauna
Languages Spoken
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules JW Marriott El Convento Cusco takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 10:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express JW Marriott El Convento Cusco accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Destination fee is per night and is not included in the room rate.
Rates include the following:
- 2 daily Buffet Breakfast
- 2 Pisco Sours
- Daily Oxygen in room
- Daily High Speed Internet access(up to 3 devices)
- USD 25 Spa voucher
- Daily Coca tea
- Access to Press Reader
- Walk-In hotel tour (daily at 6:00pm)
- Pisco Sour Class at Qespi Bar (daily at 6:40pm)

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about JW Marriott El Convento Cusco

  • JW Marriott El Convento Cusco offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Spa facilities
    • Waxing services
    • Head massage
    • Beauty services
    • Foot massage
    • Body scrub
    • Full-body massage
    • Facial treatments
    • Back massage
    • Pedicure
    • Hand massage
    • Body wrap
    • Couples' massage
    • Manicure
    • Steam room
    • Body treatments
    • Neck massage

  • The prices at JW Marriott El Convento Cusco may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • JW Marriott El Convento Cusco is 1,000 feet from the center of Cusco.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at JW Marriott El Convento Cusco on this page.

  • Yes, JW Marriott El Convento Cusco is popular with guests booking family stays.

  • From the nearest airport, you can get to JW Marriott El Convento Cusco by:

    • Taxi 20min
    • Car 20min

  • Check-in at JW Marriott El Convento Cusco is from 2:00 PM, and check-out is until 10:00 AM.

  • Room options at JW Marriott El Convento Cusco include:

    • Twin/Double
    • Family
    • Suite
    • Double

  • JW Marriott El Convento Cusco has 2 restaurants:

    • Qespi Restaurant
    • Qespi Bar

  • Guests staying at JW Marriott El Convento Cusco can enjoy a highly-rated breakfast during their stay (guest review score: 9.4).

    Breakfast option(s) include:

    • Buffet