Get the celebrity treatment with world-class service at Sanctuary Lodge, A Belmond Hotel, Machu Picchu

This luxurious hotel with landscaped ponds and direct views of the Huayna Picchu Mountain offers free Wi-Fi and rooms with iPod docking stations. Aromatherapy massages and trips to Machu Picchu citadel are available. Sanctuary Lodge, A Belmond Hotel, Machu Picchu has elegantly decorated rooms with cable TV and work desks in a palette of tans and earth tones. Some rooms have private patios and mountain views. Private bathrooms include bathrobes and amenities. At Sanctuary Lodge, A Belmond Hotel, Machu Picchu, guests can dine á la carte at Tampu Restaurant, with large sliding windows and panoramic views of the lush jungle. Tinkuy Restaurant offers Andean flavours and has rustic stone interiors and a fireplace. Machu Picchu Airport is 18 km away and Cusco City is 80 km from the Sanctuary Lodge. Machu Picchu train station is 25 minutes away. Trips to the famous Aguas Calientes thermal baths can be arranged. According to Peruvian law (Law No. 28194), cash is not accepted for payments from PEN 2,000.00 or USD 500.00. These currencies must be settled by credit card or other methods approved by the hotel and Peruvian Law. Payments cannot be split between currencies.

Couples particularly like the location — they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Belmond
Hotel chain/brand
Belmond

Property highlights

Top location: Highly rated by recent guests (9.9)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet, Breakfast to go


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 extra-large double bed
1 extra-large double bed
2 single beds
and
1 extra-large double bed
2 single beds
and
1 extra-large double bed
1 extra-large double bed
1 double bed
and
1 large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews
Review score
Guest review summary
This is an automated summary based on 30 reviews from the past 12 months.
Guests loved the Sanctuary Lodge's prime <b>location</b> near Machu Picchu. The staff received high praise for their exceptional service. The <b>garden</b> and restaurant were also appreciated. <b>Room comfort</b> was noted, though some found the <b>value for money</b> mixed due to the high cost.
Was this guest review summary helpful?
/

Categories:

Staff
9.8
Facilities
9.3
Cleanliness
9.6
Comfort
9.6
Value for money
7.7
Location
9.9
Free WiFi
9.2
High score for Machu Picchu
Select topics to read reviews:

Guests who stayed here loved

  • Hiroshi
    Japan Japan
    Very professional and friendly, yet personable staff. The location !!
  • Colleen
    Australia Australia
    Great food. Beautiful grounds. Expensive yes ... worth it YES.
  • Wing
    Hong Kong Hong Kong
    The hotel will arrange luggage take-up at the train station so I can join the Machu picchu tour directly without wasting time for logistics. And when some of our luggages were not transported by the train company from Cusco to Machu picchu, the...
  • Fiona
    Australia Australia
    The location was just great… truly a sanctuary after exiting the park. The staff were delightful, special mention to Russell in the dining room and Jhun who met me off the train. I was given an upgrade to the most amazing suite… and there was...
  • Flory
    Austria Austria
    It was just magical - a total escape from the tourists. The hotel was next to the site and so peaceful.
  • Luis
    Brazil Brazil
    Unique hotel in front of the park entrance. The staff and the service are great. We received so many small gifts during the stay like: rain coats, water containers, unlimited free mini bar and room service, chocolates, etc… plus, dinner and lunch...
  • Valeria
    Brazil Brazil
    The place is amazing. Every detail brings you a new sensation. I have never stayed in a hotel of this level (and I’ve stayed in some great hotels), so it’s all about wanting to spend what they charge. Every attendant makes all the difference...
  • Sarah
    South Africa South Africa
    Beautiful setting , loved the Orchid garden and the proximity to the citadel can’t be beaten
  • Vanessa
    Australia Australia
    Proximity to MP, fine dining, views and friendly staff
  • I
    Igor
    Slovenia Slovenia
    Amazing! Amazing room, amazing location, amazing staff and diner! Must to stay for everybody!

Hotel surroundings

Restaurants
1 restaurant on site

  • Tampu
    • Cuisine
      Peruvian • Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Traditional • Modern • Romantic
    • Dietary options
      Gluten-free • Dairy-free

Facilities of Sanctuary Lodge, A Belmond Hotel, Machu Picchu
Great facilities! Review score, 9.3

Most popular facilities

  • Free WiFi
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Bar

Bathroom

  • Slippers
  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Terrace
  • Garden

Activities

  • Cooking class
  • Hiking
    Off-site

Living Area

  • Seating Area
  • Desk

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Non-smoking rooms
  • Room service

Wellness

  • Full body massage
  • Massage

Languages spoken

  • English
  • Spanish

House rules
Sanctuary Lodge, A Belmond Hotel, Machu Picchu takes special requests - add in the next step!

Check-in
From 13:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaDiners ClubCash

The fine print
Need-to-know information for guests at this property

When booking more than 5 rooms, different policies and additional supplements may apply.

Belmond Sanctuary Lodge is only accessible by a public bus service departing from Aguas Calientes Train Station in Machu Picchu. Round-trip bus tickets must be purchased from the Consettur booth at the station. Buses depart every 20 minutes between 5:30–15:30. There are no taxis from Aguas Calientes to the Machu Picchu Citadel.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. The tax is applied per room when the room is shared by a taxable and a nontaxable guest.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

In accordance with the new provisions in force as of April 17, 2021 (DS No. 005-2021-MINCETUR)For the entry of minors accompanied by one or both parents, it is mandatory to carry the passport or identity card of the minor. It is also a requirement to present at the hotel, the birth certificate as well as passport or identity card of the accompanying parent, as appropriate.

According to Peruvian law (Law No. 28194), cash is not accepted for payments from PEN 2000 or USD 500. These currencies must be settled by credit card or other methods approved by the hotel and Peruvian Law. Payments cannot be split between currencies.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Sanctuary Lodge, A Belmond Hotel, Machu Picchu

  • Check-in at Sanctuary Lodge, A Belmond Hotel, Machu Picchu is from 13:00, and check-out is until 11:00.

  • The prices at Sanctuary Lodge, A Belmond Hotel, Machu Picchu may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Sanctuary Lodge, A Belmond Hotel, Machu Picchu offers the following activities / services (charges may apply):

    • Massage
    • Hiking
    • Cooking class
    • Full body massage

  • Sanctuary Lodge, A Belmond Hotel, Machu Picchu is 1.5 miles from the centre of Machu Picchu. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Sanctuary Lodge, A Belmond Hotel, Machu Picchu can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).

    Breakfast option(s) include:

    • Buffet
    • À la carte
    • Breakfast to go

  • Room options at Sanctuary Lodge, A Belmond Hotel, Machu Picchu include:

    • Triple
    • Twin
    • Suite

  • Sanctuary Lodge, A Belmond Hotel, Machu Picchu has 1 restaurant:

    • Tampu