• Garden
  • Free WiFi
  • Balcony
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box

Get the celebrity treatment with world-class service at Sanctuary Lodge, A Belmond Hotel, Machu Picchu

This luxurious hotel with landscaped ponds and direct views of the Huayna Picchu Mountain offers free Wi-Fi and rooms with iPod docking stations. Aromatherapy massages and trips to Machu Picchu citadel are available. Sanctuary Lodge, A Belmond Hotel, Machu Picchu has elegantly decorated rooms with cable TV and work desks in a palette of tans and earth tones. Some rooms have private patios and mountain views. Private bathrooms include bathrobes and amenities. At Sanctuary Lodge, A Belmond Hotel, Machu Picchu, guests can dine á la carte at Tampu Restaurant, with large sliding windows and panoramic views of the lush jungle. Tinkuy Restaurant offers Andean flavours and has rustic stone interiors and a fireplace. Machu Picchu Airport is 18 km away and Cusco City is 80 km from the Sanctuary Lodge. Machu Picchu train station is 25 minutes away. Trips to the famous Aguas Calientes thermal baths can be arranged. According to Peruvian law (Law No. 28194), cash is not accepted for payments from PEN 2,000.00 or USD 500.00. These currencies must be settled by credit card or other methods approved by the hotel and Peruvian Law. Payments cannot be split between currencies.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Sanctuary Lodge, A Belmond Hotel, Machu Picchu has been welcoming Booking.com guests since 17 Feb 2011.
Hotel chain/brand:
Belmond Hotels

Property highlights

Top location: Highly rated by recent guests (9.9)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
2 single beds
or
1 extra-large double bed
1 extra-large double bed
2 single beds
or
1 extra-large double bed
2 single beds
or
1 extra-large double bed
1 extra-large double bed
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Travel Sustainable Level 2
This property has told us they’re making considerable investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.8
Facilities
9.2
Cleanliness
9.5
Comfort
9.6
Value for money
7.8
Location
9.9
Free WiFi
8.8
High score for Machu Picchu
Select topics to read reviews:

See what guests loved the most:

  • Vanessa
    AustraliaAustralia
    Proximity to MP, fine dining, views and friendly staff
  • I
    Igor
    SloveniaSlovenia
    Amazing! Amazing room, amazing location, amazing staff and diner! Must to stay for everybody!
  • Laszlo
    HungaryHungary
    You are literally in the front gate of Machu Picchu! 😊 Staff is attentive and nice. We couldn't ask for anything they didn't deliver. The rooms are small, but I guess this comes with the location. Though, we had everything we needed in the...
  • Ekaterina
    RussiaRussia
    it was a beautiful and peaceful stay, unique place and atmosphere (due to location and the hotel management too). there is a wonderful garden with hummingbirds and flowers, it was a great choice to celebrate birthday and visit Machu Picchu twice...
  • Ilya
    United Arab EmiratesUnited Arab Emirates
    Great luxury experience, fantastic restaurant. When you live in this hotel, it makes sense to book evening and morning visits to MP
  • Galina
    United StatesUnited States
    Unique location, very good food (included in the rate), nice garden, private waiting room at the station. Very friendly and attentive service. The bed was very comfortable.
  • Nadir
    United StatesUnited States
    One of the most magical experiences I have had. The concierge John Pizzaro was a tremendous help, from the minute of my arrival until my departure. I strongly recommend all visitors to the Sanctuary Lodge at Machu Picchu to request John by name,...
  • Matthew
    United StatesUnited States
    The staff went above and beyond to help and facilitate, plus you are right at the entrance to Machu Picchu
  • Antonio
    ItalyItaly
    Personale attento e molto disponibile verso ogni esigenza! Ci hanno coccolato dall’inzio alla fine. Ristorante ottimo! Abbiamo provato pure il massaggio Inca alla spa, stupendo!
  • Francisco
    BrazilBrazil
    Localização, excelente. Time tb excelente, muito atenciosos e gentis. Quero voltar e ficar exatamente no mesmo quarto. Muito obrigada a todos, foi uma experiência incrível.
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • The rate states full board. Please specify what exactly that includes. 3 meals in a 24 hour period?

    Our Full Board rate included the 3 meals (one breakfast, one lunch, one dinner per person) and also beverages, except for our premium beverages, which have an additional cost.
    Answered on 16 February 2023
  • When we arrive in Aguas Calientes, do you arrange a pick-up at the train station?

    Greetings! As part of the experience at Sanctuary Lodge, our representative will meet you at the train station and assist you to board the shuttle bus that will take you to our hotel which is next to Machu Picchu citadel (shuttle bus is not included)
    Answered on 19 June 2023
  • Do you have any powerchair/wheelchair rooms available with "wet room/roll in shower"?

    Dear Sir/ Madam, We do have a wheelchair for our facilities, nevertheless, our rooms have not accessible/handicap features.
    Answered on 23 November 2020
  • can we have two beds in one room

    Of course you can! Could you kindly provide a us phone to send the information? I'll be glad to assist you. Sebastian Portilla Guest services
    Answered on 19 May 2023
  • When we are guests at the hotel , do we need to book to visit the citadel of Machu Picchu separately?

    Entrance tickets to Machu Picchu are not included, we recommend making the purchase in advance as tickets are limited by schedules.
    Answered on 16 February 2023

Hotel surroundings *

Restaurants
1 restaurant on site

  • Tampu
    • Cuisine
      Peruvian • Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Traditional • Modern • Romantic
    • Dietary options
      Gluten-free • Dairy-free

Facilities of Sanctuary Lodge, A Belmond Hotel, Machu Picchu
Great facilities! Review score, 9.2

Most popular facilities
  • Free WiFi
  • Restaurant
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Bar
Bathroom
  • Slippers
  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Terrace
  • Garden
Activities
  • Cooking class
    Additional charge
  • Hiking
    Off-site
Living Area
  • Seating Area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Minibar
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Non-smoking rooms
  • Room service
Wellness
  • Massage
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Sanctuary Lodge, A Belmond Hotel, Machu Picchu takes special requests - add in the next step!

Check-in

From 13:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express Cash Sanctuary Lodge, A Belmond Hotel, Machu Picchu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking more than 5 rooms, different policies and additional supplements may apply.

Belmond Sanctuary Lodge is only accessible by a public bus service departing from Aguas Calientes Train Station in Machu Picchu. Round-trip bus tickets must be purchased from the Consettur booth at the station. Buses depart every 20 minutes between 5:30–15:30. There are no taxis from Aguas Calientes to the Machu Picchu Citadel.

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented. Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee. The tax is applied per room when the room is shared by a taxable and a nontaxable guest.
Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

In accordance with the new provisions in force as of April 17, 2021 (DS No. 005-2021-MINCETUR)For the entry of minors accompanied by one or both parents, it is mandatory to carry the passport or identity card of the minor. It is also a requirement to present at the hotel, the birth certificate as well as passport or identity card of the accompanying parent, as appropriate.

According to Peruvian law (Law No. 28194), cash is not accepted for payments from PEN 2000 or USD 500. These currencies must be settled by credit card or other methods approved by the hotel and Peruvian Law. Payments cannot be split between currencies.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Sanctuary Lodge, A Belmond Hotel, Machu Picchu

  • Guests staying at Sanctuary Lodge, A Belmond Hotel, Machu Picchu can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Buffet

  • Check-in at Sanctuary Lodge, A Belmond Hotel, Machu Picchu is from 13:00, and check-out is until 11:00.

  • Sanctuary Lodge, A Belmond Hotel, Machu Picchu is 1.5 miles from the centre of Machu Picchu. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Sanctuary Lodge, A Belmond Hotel, Machu Picchu may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Sanctuary Lodge, A Belmond Hotel, Machu Picchu include:

    • Triple
    • Twin

  • Sanctuary Lodge, A Belmond Hotel, Machu Picchu has 1 restaurant:

    • Tampu

  • Sanctuary Lodge, A Belmond Hotel, Machu Picchu offers the following activities / services (charges may apply):

    • Massage
    • Hiking
    • Cooking class